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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. Add Clipboard Clear Data Tab

    Hi, it is great that when closing the illustrator file I am able to clear my data, however, other than some tech hacks, I've found this is the only simple way to do so.

    I've unfortunately been working on a crashing document for the majority of the day and can't clear my clipboard because ethe program crashes when I close it down. This is a 4 word phrase with a blended path, nothing else. When running AI, it takes up 97% of my memory.

    It would be awesome if there was a simpler and manual way to clear my clipboard…

    2 votes
    2 comments  ·  Performance  ·  Admin →
    How important is this to you?

  2. Grosses lenteurs après la mise à jour Creative Cloud

    Bonjour,

    Depuis trois jours j'ai de grandes lenteurs d'affichage et d'exécution.

    Par exemple lorsque je veux rendre un objet invisible dans ma palette de calques, il ne le fait que lorsque je bouge mon plan de travail.

    Idem pour les déplacement d'objets, je ne vois la position finale que lorsque je bouge mon plan de travail.

    La mise à jour des images entre Illustrator et Indesign ne se fait pas non plus.
    Je dois réinsérer l'image sur Indesign afin de voir la mise à jour de l''image.

    J'ignore si c'est un problème de mise à jour Creative Cloud ou bien…

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  3. Empty / Blank Home Screen

    When I open Adobe Illustrator, NOTHING shows up on my home screen. The only thing I can do is create "New From Template." I've reinstalled the app, but the bug still persists. Please help ASAP.

    Attached is a screenshot of the bug.

    8 votes
    7 comments  ·  Launch  ·  Admin →
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  4. Libraries NOT syncronizing

    The libraries are no longer syncing. Help!

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  5. Opening second file will NOT display it, but show first opened document!

    Wow... while having opened one file, Illustrator 25.0.1 does not refresh the screen while opening a second document. Great Adobe!

    Navigator switches the content, but the screen activates the second tab and shows the first file. clever...

    Going to be fixed in early 2031?

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  6. Flächentextoptionen

    Ich habe ein Textfeld von konret 520 mm Breite. Jeder Aufruf der "Flächentextoptionen" setzt dieses auf 354 mm Breite.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  7. Libraries content window disappear

    When you choose a color from the swatches save in the cloud library with an item selected on the canvas, in order to alter its color, the following bugs happens.

    If you do not "deselect" the libraries panel, and use the keystroke " ctrl + ] " or " ctrl + [ " in order to change the layout Z-index of a sub-layer, it makes the libraries items disappears altogether.

    The only way to fix it is to close and restart Illustrator.

    Thank you and good luck,
    Nico

    1 vote
    Under Review  ·  3 comments  ·  User Interface  ·  Admin →
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  8. eyedropper leading 0.1

    I have noticed that, in the last few updates to Illustrator, if I copy the type attributes from one text box to another using the eyedropper tool that the leading amount does not get copied. Instead, it gets set to 0.1 -- which really negates the utility of coping type attributes through the eyedropper.

    4 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  9. Freeform gradient doesn't export to svg

    When using a freeform gradient in Adobe Illustrator (desktop) it does not export to svg. Instead it takes out the gradient and leaves the fill empty.

    5 votes
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  10. Constantly crashing.... why should I pay for this software when it causes me so many problems?

    The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......

    I use Windows 10, (pc) and I am completely updated with…

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  11. Transform > Mirror does not work properly

    Illustrator Version 25.0.1 german (Funktion SPIEGELN)

    Sometimes if i use many time the mirroring function this mistake comes

    An object is mirrored, (Funktion SPIEGELN in german) axis VERTICAL.

    The object is copied, mirrored again and he remembers the last setting and is mirrored again on the VERTICAL axis.

    Then suddenly in between he suggests the ANGLE axis.

    This problem happens after using many times this function mirror, and not evray time very strange.

    I never saw anything like this in the old versions.

    I work with Illustrator all day and something like that is for me noticeable.

    5 votes
    7 comments  ·  Other...  ·  Admin →
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  12. Dimensions (globally) do not display accurately after recent update to v25.0.1 - CRITICAL ERROR

    I'm experiencing a critical issue that has me halted on a current project. This occurred after recently updating Illustrator to 25.0.1. I've been working on a file with precise dimensions for all shapes and lines, and suddenly dimensions for all shapes and lines are globally incorrect (or are displaying as such). After typing in exact dimensions for creating a rectangle with the rectangle tool, a "10 mm x 10 mm" square becomes "10.1764 mm x 10.1764 mm". This is a critical error, and has halted me from continued work on my current project. Expedited help is greatly appreciated.

    Update: I…

    1 vote
    1 comment  ·  Properties Panel  ·  Admin →
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  13. Billing issue error

    Billing issue warning on top right corner of illustrator still showing after issue is resolved.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  14. Please fix the .ai file saving in the latest version of Adobe Illustator

    Here is a screen capture of the Creo file it is saving as even though .ai format has been selected:
    https://shared-assets.adobe.com/link/c5a366b2-c7c3-4c6d-7322-01a560badbf8

    It takes saving twice (see links to 6 steps0 to finally get an .ai file:
    Step 1 - https://shared-assets.adobe.com/link/d2668e83-b384-4887-412c-c9cd1c090a91
    Step 2 – https://shared-assets.adobe.com/link/71e19fb9-6b6a-49da-71d9-1893af67c17b
    Step 3 – https://shared-assets.adobe.com/link/d33ad57c-e020-4381-5b89-a0231c6bad01
    Step 4 - https://shared-assets.adobe.com/link/e6847fef-7c38-401a-5532-7d1e9dbb717e
    Step 5 - https://shared-assets.adobe.com/link/aab87d77-152f-4238-6433-72bace2d17c2
    Step 6 - https://shared-assets.adobe.com/link/87f69c8c-b7f3-46b5-5ed9-84edff63fad3

    Then only way I can get an .ai the first time is to save it as an older version - CS6 : https://shared-assets.adobe.com/link/de7a7f35-444a-4bc0-4686-b7b9964437b7

    See Mohammed who I IMed with regarding this issue 12/10/20

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  15. ACTION FAILURE!!

    modify the action:
    If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.

    try to open 5 or 6 files and create the action:
    New action > save for web > save (and stop action)
    Now use it on the other opened files...

    If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!

    The only way is to save files one…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. Eingenschafsfenster Bug

    1. Windows 10, Illustrator 25.1
    2. Objekte erstellt

    Breite- und Höhenwert funktionieren nicht mehr bei mehrfach Markierung.

    Breite ist immer 16383!

    Zusätzlich sind einige Wörter nach dem update von v24 auf v25 auf Englisch

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  17. ein unbekannter Fehler ist aufgetreten

    Wenn man .ai abspeichern möchte, kommt plötzlich die Meldung "Ein unbekannter Fehler ist aufgetreten" und die Datei lässt sich nicht mehr abspeichern.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. Can't finish previewing. Could not complete the requested operation.

    I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.

    743 votes
    448 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. Adobe illustrator slows down on the new M1 Mac and shows the color wheel

    When I've opened even unmodified adobe illustrator files, the color wheel freezes my computer often.

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  20. Color Libraries not switching correctly

    When switching from different Color Libraries, before I could click on the arrow to select a different library and have it open immediately.

    Now I have to collapse the color library panel in between in order to select a different color libraries, then collapse again to select it, then collapse again and reopen to get it to activate.

    Attached is my system info…

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?
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