Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7797 results found
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Color picker preview doesn't match color field/document, matches monitor RGB instead
- Operating system: Windows 10 Pro. Version of Adobe Illustrator: 25.0
- When I select a color in the color picker, the circled color in the color field doesn't match the color in the preview. The color field matches the document, but the preview shows it as much brighter. It actually matches my monitor RGB since it matches the document opened in Windows photo viewer (see attachment). I don't have this problem in Photoshop. Everything matches. It looks like the color field is correctly color managed but the preview box is not.
- Expected result: I expect the preview to match the color…
2 votes -
Illustrator file showing "text import file" tab
when i launch my illustrator file, it showing text import file, and i click ok. nothing is shown, just blank artboard.. please help me.. it's my important file :(
even though the file size is 1MB, but when opened it doesn't show anything2 votes -
Normal "Save" operation in recording Actions becomes a "Save as" operation
Windows 10 Pro 64-bit 2004, Illustrator version 25
When you create a new action and use "Save" it becomes a "Save As" where it displays a path.
My scenario: I often have to re-save a batch-exported pdf again with normal "Save" so that all text is converted to paths for a print house via custom shortcut F12.
Because during batching there is no option do convert the text.
So I need a second run with recorded actions:- select all
- convert all text to path (outlines)
- save
- close
The normal save operation is required so this can work with any file…
1 vote -
Type on Path Brackets Not Appearing
When using type on path tool (and then direct selection for realignment), the brackets to realign often don't appear regardless of how long you tediously go over the path trying to get the cursor to change. In the off chance we can get them to appear, often it isn't possible to drag the text fully to where it needs to be to go in place before the cursor jumps. This isn't happening in Photoshop, only Illustrator, which leads me to believe it is a bug.
2 votes -
Everytime new temp file saved
using dell i3 whenever m saving file during working eveytime new temp file by name (~ai-d07c4c4b-3cab-4d58-8cad-3d0dfda6fc08) gets saved instread of original file pls fix this problem
1 vote -
Lost stroke when copying dynamic symbol
We use a lot of dynamic symbols in the fashion industry to make colorways and keep the link with the original sketch which is in black and white.
In Illustrator CC 2019 (23.1.1) and CC2020 (24.3) version on Mac and Windows, I noticed several bugs with the dynamic symbols:When I copy a dynamic symbol (CTRL + C / CTRL+V), the outline of the copy disappears.
When I copy a dynamic symbol (ALT + Drag & Drop), the outline of the copy disappears.
When I copy a dynamic symbol using CTRL + C / CTRL + F, the outline of…10 votes -
Excessive fan and temperature in v21
Hi. Upgraded to v21 from v20 when it was automatically available. I am on a Dell laptop 7501 with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz and 40gb RAM. Since installing v21 when illustrator runs it constantly runs the fans up and CPU temp is generally above 80degrees, after about an hour the program crashes. All drivers are up to date. Switched back to v20 and no issues, no fan noise in operation and temp about 20degrees lower!
2 votes -
Expand path twith rounded ends to shape not working
In Illustrator 25.0 a path with rounded ends will no longer turn into the equivalent shape. Instead, one end will be squared off, rendering the function useless.
CC2021 is just so full of bugs right now, I'm currently downgrading to 2020 again. So sad, as the old, orange man would say.
(OS X 10.15.7, Illustrator 25.0, 2019 iMac)
1 vote -
(Slow) and not responding
Hi!
For the moment, I am unable to work on Illustrator. It worked fine earlier this week (even with a few unexpected crashes or slow moment).
On a preexisting file or a brand new one, it is slow (zooming in or out for example takes seconds) if not just not responding at all: trying to move an element gives me a black window for a few sec' with a Not Responding state before I can see again and nothing has moved.
I tried on v.25.0 and v.24.3 (from Windows 10).
Maybe the issue comes from the computer, or Windows ? …
1 vote -
illustrator is unable to save this document ... due to some unexpected errors.
Prior that, I get a message saying "This file has been modified outside Illustrator. Do you want to continue?" Then I click yes.
Then... "Illustrator is unable to save this document ... due to some unexpected errors."
I've been getting this message every now and then whenever I try to save a document. Started when I updated my Adobe Illustrator to version 25.0.
Save a copy yields the same result.
Adobe Illustrator version 25.0
macOS Catalina version 10.15.62 votes -
PROBLEME A L'OUVERTURE
Bonjour,
Depuis de nombreuses semaines il m'est demandé à chaque ouverture de rentrer mon identifiant et mon mot de passe.
C'est insupportable !
J'ai fait toutes les demandes afin que ce problème soit réglé. A part me donner des listes de sites avec des liens innombrables pour procéder moi-même à la résolution de ce problème, je n'ai aucune solution.
Je ne suis pas technicien et les solutions sont hermétiques.
Je souhaiterais que quelqu'un de qualifié prenne la main sur mon ordinateur et fasse les réglages lui-même.
Merci1 vote -
Allow a “create new folder” option, as the desktop version has.
I don’t see any option to create a folder for files with this version. I can only create new files. I need to be able to create folders to keep all of my images organized. Right now, they’re all over the place. The desktop version has the option to create folders, and I don’t understand why this version doesn’t.
1 vote -
Copy & Paste not working from Illustrator to Photoshop
Copy and paste from Illustrator to Photoshop no longer works. When attempting to paste in Photoshop, Photoshop gives this response..."could not complete the paste command because the clipboard data is empty or invalid". I recently updated to Illustrator CC 24.1 and Photoshop CC 21.1 running on Mac OS High Sierra v. 10.13.6 This functionality worked flawlessly on the previous versions of Illustrator and Photoshop, but no longer works with the update. I've tried trashing prefs and restarting the computer, but to no avail. Is there a fix for this?
3 votes -
Dragging a bounding box corner rotates instead of scaling
I recently updated to the latest version and at the same time discovered this issue. When moving my mouse over to the corner or center of an object, to grab those white scaling boxes, i am given the icon to scale said object, however when i click and drag the object rotates instead. its very frustrating as all icons and tool use indicates it should scale but surprise it rotates.
3 votes -
Editing direct select tool node deletion/undo
I love being able to delete a node just by pausing with the Apple Pencil on top of the node. However, there is a conflict with trying to move and adjust the node. Often when I am carefully and slowly moving a node, it deletes it instead of moving it. Then when I hit undo the node comes back but it isn’t visible. My work around is to click on a different line to select the nodes there and then click on the line that I want to edit. Then I can see the node I want to move again.
…
1 vote -
Mi panel de propiedades esta TODO en ingles-
Es muy molesto, todo esta en español excepto esto y son palabras muy tecnicas las cuales no conozco. Dependo de estar parando mi trabajo y traducir cada maldita palabra. Esto no pasaba cuando utilizaba Adobe ilustrator 2020.
Este 2021 esta lleno de fallas, pero este es el mas molesto. ARREGLENLO.4 votes -
1 vote
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Alt click with the Scale tool makes y scale 0%
Al clicking with the scale tool (to choose an origin and open the numeric scale dialog) results in a default Y scale of 0%
That's strange!
And please make the upmost input field the default selected one.
1 vote -
Justification Setting Continuously Overwritten
Justification settings are suddenly defaulting to 80%- cannot seem to change the default back to 100% and get it to "stick".
1 vote -
Crash On Print
I have an iMac 27 running macOS Catalina version 10.15.7. Illustrator is version 25.0
About one in four attempts to print results in illustrator crashing with no saving or backup. It seems to happen with ay file and especially if it has not been saved! I select 'File|Print' or 'command P' and boom - illustrator instantly gone.
1 vote
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