7717 results found

1. AI v25 causes error message at launch of Illustrator

   AI update is causes an error on launch. message box can be dismissed and program continues, but it should not happen. Rebooted machine, but it continues to happen, can I go back to AI 2020?

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2. unknown problem when opening the program

   it appears an unknown problem when i start up adobe illustrator

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3. "Tab" key shortcut not working properly in Illustrator 2021

   When you hit the Tab key the panels disappear leaving the control panel and menu bar at the top. This part works fine. However, when you hover over the side to make either side panel reappear, they reappear UNDER the work area, not on top of it as usual. You can see the very edges of the panels sliding in and out under the work area making the feature useless.

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4. search of object is not working anymore

   The tittle is very explicit.

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5. Find Font Window doesn't draw properly in a file with a missing font

   When I click on Type->Find Font... in a file that has a missing font, the Find Font window doesn't draw properly.

   However, when I open the find font window in a new file, it draws properly.

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6. software crash

   Crash on trying to delete drop shadow effect. happened 4 times in one day. lost lot of work progress.

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7. Must Sign In EVERY TIME we open the app!

   Folks,

   Within the past several weeks (and never before) we have to re-Sign-In every time we open an app! Even if we close it for 30 minutes and re-open, we have to re-enter our email and fetch our password.

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8. desktop overrides ipad

   ai desktop 25.0 and ai ipad

   if drawing is open on desktop and i open it in ipad (and leave it open on desktop) and make changes .... then go back to the desktop the changes don't show up , but then, the old desktop version got synced and overrode the ipad changes on the ipad :(, and changes lost

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9. My color theme isn’t working. it just appears to loading since forever

   my color theme isnt working. it just apppears to loading since forever

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10. パスのハンドル

    作業中に急にパスのハンドルが消えて、見えなくなることがあります

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11. Everytime I open Illustrator the toolbars are missing

    Everytime I open Illustrator the toolbars are missing, even if I redefine the mode (classic, essentials, layout) they still don't appear. So everytime I have to go to window and add manually, which works, but if I close I have to do it all over again.

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12. Illustrator 2020 (25.0) Crashes Macbook Pro 2017

    The first time I opened Illustrator 25 it crashed my MBP before it finished opening. Then my laptop wouldn't start again easily. After I unplugged all of my USB-C cables it would start. I tried AI again but it crashed my system right after AI opened. I couldn't restart again for a while until I unplugged all the cables. Third time I restarted I haven't opened AI and no problems yet so I'm fairly confident it's related.

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13. 2021 Crashing my desktop

    When my iMac pro falls asleep it has started crashing directly after the update for AI 2021, the last handful of changes have not warranted the instability that we now have. I'm completely dependent on Adobe for my career, I have been using this suit since it's inception. Aldus Freehand had more built in options 25 years ago than even todays AI, comparatively. I'm so upset with the last two years of compromises, I'm about to consider a new profession. Along with the adulterated instant upgrades and no legacy option, I'm just beside myself.

    Can I just get an unadulterated version of AI an you guys can keep all that **** that slows everything down? It went from a production workhorse to hindrance in less than three years.

    When my iMac pro falls asleep it has started crashing directly after the update for AI 2021, the last handful of changes have not warranted the instability that we now have. I'm completely dependent on Adobe for my career, I have been using this suit since it's inception. Aldus Freehand had more built in options 25 years ago than even todays AI, comparatively. I'm so upset with the last two years of compromises, I'm about to consider a new profession. Along with the adulterated instant upgrades and no legacy option, I'm just beside myself.

    Can I just get an unadulterated… more

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14. Adding swatch to Libraries automatically creates spot color

    Adding a swatch from Illustrator into a Library automatically turns the color into a spot color. I need it to be a process color.

    2 votes

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15. Dragging Live Corners Rotates Object Instead of Rounding the Corner

    OS: Windows 10 Pro 1909
    Version: Illustrator 24.3

    Expected result:
    Hovering over a live corner and dragging it should let me round the corner.

    Actual result:
    Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.

    This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April 2018 so this shouldn't be a new problem.

    I want to add that this issue only appears with the Selection Tool and not the Direct Selection Tool. However, switching tools all the time when clearly this feature was supposed to work for both isn't ideal.

    OS: Windows 10 Pro 1909
    Version: Illustrator 24.3

    Expected result:
    Hovering over a live corner and dragging it should let me round the corner.

    Actual result:
    Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.

    This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April… more

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16. After the object and the object are cut off each other, there will be abnormal prominent color blocks

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17. Mouse/Tablet issues when using Hej Stylus! in combination with Ai

    Operating system: macOS 10.15.6
    Graphics card: NVIDIA GeForce GT 750M 2 GB
    Intel Iris Pro 1536 MB
    Wacom Tablet, Intros Pro, or Cintiq 24 HD f.i.

    Broken: Ai CS6+

    Eilert from Hej Stylus! writing. Hej Stylus! is a tool that smoothes tablet output amongst other features.
    Hej Stylus! pulls live tablet event data and re-infuses altered events back into the macOS event stream using:

    CGEvent.tapCreate(tap: .cgSessionEventTap,
    place: .headInsertEventTap,
    options: .defaultTap,
    ...
    Using any of Hej Stylus!' position smoothing algos creates cursor issues in Ai - on tablet use only. Mouse is not affected.
    Using Tablet devices causes blender to 'use' both events - although Hej Stylus! is overwriting all tablet events.
    We do wonder if you use any functions that force Ai to process information directly from a hardware source. We hope that you might shed some light on how you process incoming events from tablet devices so that we can find a workaround. Are you using 'mouseLocationOutsideOfEventStream' (or similar) to evaluate the screen position of the pointer? If so, under what conditions? Helping us to understand this process might help us finding a solution and providing a better Illustrator experience.

    Exact steps for others to reproduce the error
    1.) To test this issue goto: hejstylus.com and grab the latest version.
    2.) Use a graphics tablet
    3.) Use a smoothing algorithm (as seen in screen grab)
    4.) Draw something with the tool f.i.

    Today a similar issue was solved by the blender team for their application.
    See their solution here:
    https://developer.blender.org/rB9e85812acc88fa469aecccb1d5ed3e28e362278a
    https://developer.blender.org/F9180724

    Operating system: macOS 10.15.6
    Graphics card: NVIDIA GeForce GT 750M 2 GB
    Intel Iris Pro 1536 MB
    Wacom Tablet, Intros Pro, or Cintiq 24 HD f.i.

    Broken: Ai CS6+

    Eilert from Hej Stylus! writing. Hej Stylus! is a tool that smoothes tablet output amongst other features.
    Hej Stylus! pulls live tablet event data and re-infuses altered events back into the macOS event stream using:

    CGEvent.tapCreate(tap: .cgSessionEventTap,
    place: .headInsertEventTap,
    options: .defaultTap,
    ...
    Using any of Hej Stylus!' position smoothing algos creates cursor issues in Ai - on tablet use only. Mouse is not affected.
    Using Tablet devices causes blender to 'use'… more

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    14 votes

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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    Thanks for reporting the issue .
    We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video showing how in Illustrator issue is observed, Test file(Via File→Package) & elaborated steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    Please mention the title of this issue as the subject of the mail. 

    Warm regards
    Aishwarya G Gadodia
    Illustrator Team

18. Copy Bezier pen behavior from After Effects

    In AE, we can hold down the alt/option key to instantly break smooth anchor points. In other words: Dragging a control point while alt/option is down, enables separate manipulation of the control point (breaking it).

    This is way more effective than selecting a separate tool. Maybe this can be added, since alt/option has no function at the momen. (and because in a suite - one would expect similar tools to work the same ;-)

    2 votes

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19. won't save

    Nothing happened when I clicked Save or Save as... The only way was to export for screen as a PDF and then relaunch.

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20. Vecter convert to raster?

    When i do clipping mask and saved to lower version to cs4, the vector turn to raster every time.

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