Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8063 results found
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CC Libraries doesn't work and has a black partial background
Can't select or move up/down the CC Libraries panel. Also a black background appears.
3 votes -
Unexplained distortion on output
Mac Pro (Late 2013) OS Catalina 10.15.7.
the last two days on multiple items and workstations we have had unexplained distortion on files processed. Usual operation of drop postscript file into hot folder for output. Expected solid box with length of 67.9375. Actual solid box has length of 67.4375. This happened with several different items. Only work around we have that has actually worked is to put the file on a new document and color everything black. We can't do that on all our files. Please help1 vote -
MacOS Big Sur, adobe 2021
Bonjour, je ne peux plus créer de nouveau document car l'onglet est grisé.
1 vote -
Big Sur
Updated Big Sur and Illustrator about the same time one of them is no letting Illustrator open at all, entire day lost
3 votes -
Cannot Export Print Quality PNG from Illustrator 2021 Mac OS Catalina
Every time I try to export my large print quality files from Illustrator as .png, I get an error message. The Operation Cannot Complete Because of an Unknown Error [!now] I am trying to maintain the 300dpi quality because this is how my printer accepts files. (As .png.) My Illustrator file is 10000 x 10000 pixels at 300 dpi. I have tried it as 150 dpi and all of the export settings and always get the error message. I see on your forums that this has been going on for many years and that I'm not the only designer to…
3 votes -
Eyedrop multiple fills
Please allow there to be an option on the eyedropper tool to select multiple fills on appearances to apply to another object. Example; with pattern design, we create a top transparent pattern than a second fill with a solid color to create the final pattern. We would like to be able to easily apply those two fills to another object
1 voteYou can open Eyedropper tool’s options (double-click tool icon or hit Enter while the tool is active) and check both Appearance ticks to force it to pick and apply all appearance items, including multiple fills.
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pen tool bug
There is a glich in my adobe illustrator, I cannot select the tools when I select the tools it only shows the icon of pen tool
1 vote -
Ipad Pro illustrator top layer select
Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?
1 vote -
Some freeform gradients change when selected with one or more other objects
The problem always seems to affect the same objects and certain color groups. I've attached two pictures: the first shows the gradient I created, the second shows how the gradient changed the instant I selected it with another object.
Please view this thread, as it includes a complete description of the problem and several photos:
5 votes -
Graphics do not show when document is opened, only in preview
When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.2 votes -
la pipette n'applique pas les types d'aspect demandés
la pipette n'applique pas les types d'aspect demandés
1 vote -
spostare un qualsiasi oggetto
Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?
1 vote -
Illustrator 25.0 Locked objects get deleted
Hey, when selecting and deleting parts of an object the locked objects below also get changed.
Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
see Video1 vote -
Deleting Effect Causes Crash
Any time I try to delete an effect from an object, illustrator crashes.
10 votesPlease tell more.
Does it still happen for you in the latest build?
Does it happen when you use Properties?
Does it happen when you use the dedicated Appearance panel?
Is it only Drop Shadow or any effect is a problem?
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1 vote
No longer happens in latest releases
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Zoom on drag, not after
Zooming involves pressing the command key and the space bar, and then clicking and dragging the mouse. The speed and duration of the drag is replicated in the zoom on screen. Or so it used to be.
All of a sudden now, when I click, instead it draws a box, the contents of which then fill my monitor — but only when I release it.
It used to zoom in on the mouse drag - but now it waits until I’ve completed the box. How do I toggle back to the previous settings?1 voteThe 'marquee' way of zooming is the way it worked before GPU rendering was introduced.
So it works only in GPU mode — check it you have enabled in View > GPU Preview.
Plus you should check if Animated Zoom option is enabled in Preferences > Performance section.
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Align Object Buttons missing from Touch Bar
I have a 2016 Macbook pro with a Touch Bar and with this last update of illustrator the align buttons aren't showing up on the Touch Bar when I click on the align icon. "Align to" is showing up but none of the actual align buttons. I used these buttons all of the time and it really speeds up my workflow.
3 votes -
Illustrator 25 super slow save & crash on deleting FX
It's taking a long amount of time to save even a small file.
Everytime I try to delete an effect (so far any I have tried from the effects menu), the program crashes.
Illustrator lags/freezes between each operation.
Windows 10 Education
Intel i7-7700 CPU 3.60GHz
32 GB RAM
NVIDIA Quadro P20001 vote -
illustrator doesn't save file!
illustrator doesn't save file!
1 - opened the file
2 - made edits
3 - saved
4 - the save indicator showed that the file was saved
5 - closed the file
6 - opened the file - changes were not saved !!!!!!7 votes -
Artboards’ Heights don’t display correctly
Some artboards are 200px which is correct. Other's that are similar have a width of 200px and a height of +16k. When trying to manually correct the height, it get's visually smaller than 200px.
Version 25.0
1 vote
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