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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7711 results found

  1. Eyedropper STILL not wroking on grouped objects in Illustrator 24.2.3

    When using the eyedropper on grouped objects, it'll show correctly in the color panel, but it'll only apply the stoke color to the group. Please fix this! The eye dropper has not worked for grouped objects for way too long now.
    Windows 10
    Illustrator 24.2.3

    6 votes

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  2. Illustrator très lent depuis la dernière MAJ. MacOS Catalina 10.15.6

    J'ai fait une mise à jour il y a environ 3 semaines et je viens d'en faire une autre. Depuis la première MAJ, mon Illustrator est très lent, ce ne travaille pas bien du tout.

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  3. Transparent PNG exporting fine but gives black background when importing

    I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.

    2 votes

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  4. Duplicate ai files while working

    I have to work remotely from a server at my job. For months now, Illustrator will create these strange duplicates of a file I work on, even if I haven't saved the file. There's no pattern to when these files are made, as I sometimes use a variable import script to btach multiple files at once, but not all files are duplicated. Please refer to the screen capture I includes.

    In that folder, there should only be 2 AI files, man and woman. But without my prompting, it created those duplicates, and they can't be deleted without rebooting your computer…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  5. Spot color gaussian blur does not print out when printing separations to film

    This must be a bug because it worked in previous versions. Spot color gaussian blur does not print out when doing separations.

    Illustrator 24.2.3
    OS version 10.15.5

    1 vote

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  6. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Preference settings for Type have changed

    Previous versions of Illustrator allowed me to set my preferences for type to this:

    Size/Leading = 0.5pts
    Baseline shift = 0.5pts

    But in Illustrator cc 2020 v24.2.2 it is no longer possible to do that. This is what I am getting:

    Size/Leading = 1pt
    Baseline shift = 1pt

    It seems like 1pt is now the lowest you can go.
    Please help.

    1 vote

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  8. new update (24.2.3) brings back Thai language problem when creating outline

    new update (24.2.3) brings back Thai language problem when creating outline

    Thai font deleted or missing when create outline.
    Most of the time it happens to few or last fonts of the line.

    NOTE: weird thing is when newly launch the app and open CC2020 file first, Create Outline works fine. But once I open another file which is legacy file eg. CS6, this issue suddenly happens. After that if I continue working on CC2020 file, this issue also happens on CC2020 file.
    The problem will reset once I quit the app and relaunch. And happen again if I open…

    2 votes

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  9. Reading SVG does not respect dominant-baseline="middle" attribute

    For <text> elements

    dominant-baseline="hanging" and dominant-baseline="baseline" are parsed correctly, with text aligned on top and bottom, respectively.

    But dominant-baseline="middle" is not respected, and is instead rendered as dominant-baseline="baseline".

    This produces misaligned text, which is displayed aligned normally by Edge, Firefox, Chrome.

    Cheers

    Juraj

    10 votes

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  10. errors loading plugins on 2020 illustrator

    Since i updated my Illustrator to the latest 2020 version, i get a list of about 15 or more plugins not loaded successfully...

    i can open my project but then my work space is gone and all my drawing tools to the left are gone and i cannot do stroke, fill or shapes....my older version was working perfect... now my computer crashes every 15 min and i get errors of plugins not loaded when i start again....so frustrating i am about to cancel my membership.

    i tried installing the older version i had and i still get the errors.
    i…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  11. Illustrator Crash all the Time

    I cant open My Adobe Illustrator.

    Process: Adobe Illustrator [2530]
    Path: /Applications/Adobe Illustrator 2020/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: Adobe Illustrator
    Version: 24.2.1 (24.2.1)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Adobe Illustrator [2530]
    User ID: 501

    Date/Time: 2020-07-31 10:42:31.074 -0700
    OS Version: Mac OS X 10.15.6 (19G73)
    Report Version: 12
    Bridge OS Version: 3.0 (14Y908)

    Time Awake Since Boot: 2400 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x00000000000000a0
    Exception Note: EXCCORPSENOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code…

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  12. In the latest version cursor keys are now moving the selected objects/nodes 2 pixels instead of 1

    Up until 24.2.1 if I selected an object or node and hit the cursor keys they would move 1 pixel in the direction of the key. Now all of a sudden they move 2. makes trying to align/tweak the position of objects/nodes really difficult and painful

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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    This often happens when we open Preferences and accidentally press Up or Down arrow key. The very first field focused in the dialog is Keyboard Increment value, and pressing an arrow makes it either zero (which turns into the smallest allowed value of 0.0001) or 2 (if you had 1).

    Open Preferences and change the value back.

  13. Lines form while moving canvas

    Every time I move the canvas down using the hand tool or scrolling up, these weird horizontal lines of color like 1 pixel high drop like some delay previewing or something. It's not easy to explain.

    I don't experience this in any other Adobe program.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  14. Custom Brush doesn’t get affected by color

    I am not able to change the color for my custom brushes. Whenever I select a new color for the brush, the brush still paints black. I have opened and closed the program several times but nothing has worked. I have deleted and made new brushes, but I am still having the same problem.

    1 vote

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    1 comment  ·  Brushes  ·  Admin →
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  15. 1 vote

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    2 comments  ·  Launch  ·  Admin →
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  16. Error while exporting to DWG format

    I am using Adobe Illustrator CC 2017
    Operation cannot be performed due to unknown error. [PARM]
    I get this error every time i trying to export my Ilustrator file in Dwg format.

    2 votes

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  17. Paths not dividing / uniting correctly (jittery paths)

    It seems that with more complex paths, using the unite and divide Pathfinder tools create jittery shapes (when you zoom in very very close, you can see that the merging / division isn't perfect and that shapes have been disfigured). Same with paths / shapes where smooth corner have been used: use of Pathfinder tool is going to disfigure them. (posted to the support on Twitter)

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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    If this does happen for you, please open your Pathfinder panel’s options and change the Precision value it has. Lowering the values improves results, especially on very long curved segments, but also increases the overall time a complex pathfinder operation takes.

    Please comment below if this advice helps — the team can use this feedback to reconsider the default value.

  18. Undo not working when Align Panel is active

    After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  19. "Distribute" object function is not working properly

    You cannot distribute objects. All objects align together in the center.

    6 votes

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    0 comments  ·  Performance  ·  Admin →
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  20. アートボード名が保存されない

    1.Illustrator 2020(Illustrator 2019)

    複数のアートボードを作成し、アートボードパネルにてリネームし保存をして閉じる。
    そのデータを開いて再度アートボードパネルにてリネームし
    書き出しjpgやpngをすると(アートボードごとに)、パネルの1番目(アートボードの1)のみリネームが反映されず元のネームで書き出されてしまいます。

    1 vote

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