Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
-
Illustrator crashes when using Image Trace
Illustrator has been continually crashing when I use the Image Trace tool. I have been using it on the "Sketched Art" setting with an image file that is 20in x 13in @ 300dpi. Also, I have noticed that when I start to manipulate the advanced options, this is when it crashes most often.
I am using Illustrator CC on Mojave OS.
4 votes -
Save as PDF issue
No PDF is showing after save pdf, save after preview on latest update.
5 votes -
Rotate tool is acting strange
When using the rotate tool, the angle is in the dialog box (whatever I last used) is automatically applied to my object. If I just try to change the angle it applies that rotation to the new position (based on what I used last), rather than applying the new rotation from the original starting point. I can't even begin to explain what turning preview on and off does, so I included a short screen grab for you. Using Illy version 23.1.1, with MacOS Mojave 10.14.6. I also am using the entire sweet of Astute Graphics plugins.
1 vote -
Illustrator CC 2019 Crash on Open / Create - Oct 2019
Illustrator CC 2019 Crashes on Open / Create
Windows 10, could not open files or create new in Illustrator CC 2019 but CS6 was fine.
Updated Illustrator CC - same issue.
Uninstall / clear prefs / reinstall - same issue.
Searched forums, found this: https://community.adobe.com/t5/Illustrator/Illustrator-CC-2019-keeps-crashing-when-opening-files/td-p/10641479I JUST updated my printer driver a couple of days ago because I was having printer issues. I hadn't opened Illustrator since then. I uninstalled my printer and voila! Illustrator will open / create files now.
Re-installed the printer and Illustrator CC 2019 appears to be behaving now. I will come update this if it…
2 votes -
New Update (v 23.1) View pdf after saving error
Now when saving a pdf and the button for "view pdf after saving" is checked, acrobat opens and says "there was an error opeing the file".
2 votes -
Track type doesnt work after last update
Hi, our graphic studio has a client-a big financial institution, and his entire visual style is created in a special calligraphic track. After we installed the latest update there is a change within this track. When we click on the illustration/or change its color, the entire track changes and the original style is gone. The attributes of the original track remains the same but there is a change within the style, is looks totally different. It also doesnt work when we choose the track and draw new illustration - it looks different. We also tried to create new document ,…
1 vote -
"File, Edit, Object" etc freezes/doesn't work
After I worked for a few minutes in Illustrator CC, the bar with File, Edit, Object etc isn't responding and the only way to close Illustrator is by a Force Quit.
I already deinstalled and reinstalled it 2-3 times, but it doesn't help.MacBook Air 2018
MacOs Mojave 10.14.6
1,6 GHz Intel Core i5
8 GB 2133 MHz LPDDR3
Intel UHD Graphics 617 1536 MB1 vote -
ドロップシャドウのバグ
最新23.1.1にて、効果→スタイライズ→ドロップシャドウを作成後、それを選択して編集→カラーを編集→グレースケールに変換 をすると、グラデがベタになってしまいます。（23.0.6だと問題なし）
2 votes -
Beachballing for any added effect in Illustrator.
Any time I add a dropshadow or 3d effect, Illustrator beachballs until I have to restart. I have Mac Mojave 10.14.6. Illustrator 2019. If I use preview it's particularly frustrating.
1 vote -
Frequent crash, no crash report , sometimes does not generate recovered file
OS: Windows
Version: 10.0
System Architecture: x64
Built-In Memory: 16207 MB
Lenovo Yoga 720 151kb
intel core i7
Driver[1] Name: NVIDIA GeForce GTX 1050
Driver[1] Driver Version: 23.21.13.9125
Driver[1] Driver Date: 20180316000000.000000-000
Driver[1] Adapter RAM: 2048
Driver[1] PNP DeviceID: PCIIllustrator v23.1 (just updated today 10-5-2019, but problem I'm describing was happening with previous version)
Crashes 3-6 times per day depending on how much time I spend off and on AI. This had been going on as long as I've had this laptop, but some days are better than others. It stops responding and I have to end task via…
4 votes -
Significant redraw decrease in v23.1.1 when panels are on-screen
Please find attached the video screengrabs for the issue.
2 votes -
GPU Preview hangs with simple file
System specs: MacBook Pro (Retina, 15-inch, Mid 2015) • GPU Intel Iris Pro 1536 MB • OSX 10.14.6 • Illustrator 23.1.1
I have an Illustrator file (attached) which is originally imported from a dwg file but doesn't seem to contain that much artwork. Trying to open this file (or preview) with GPU either hangs Illustrator or takes minutes on end to render. The same thing happens if this file is placed in Indesign and GPU preview is on there, even recovering that document after force quitting hangs Indesign.
I can simply work around this problem by disabling GPU performance from…
1 vote -
CC Libraries import yields progress indicator for thumbnail
With the most recent release of Illustrator (23.1.1) on a Mac running Catalina 10.15 Beta, any time I drag an item into the Libraries panel, a thumbnail fails to appear (instead I get a persistent animated progress indicator). I'm able to see the correct thumbnail of the imported item in other Adobe apps (Photoshop and InDesign), as well as online (Libraries --> View on Website). Only after I restart Illustrator do they appear.
2 votes -
When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough.
When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough. I am working with letter and A4 formats, it is not convenient to enlarge my artboards every-time I export.
4 votes -
Installing previous patch removes custom workspaces
After installing v 23.0.6 going down from v23.1 using the Creative Cloud app, ALL of my custom workspaces were DELETED. Considering this doesn't happen when going up a version, I wouldn't have thought this would happen going back down to the previous version (still CC 2019). No warnings were given that this would happen.
1 vote -
Save As Crash
Illustrator is crashing constantly when trying to "Save As" after updating to v23.1. Optimizing for slow networks feature is disabled. Crash occurs after choosing the location to save the file. Illustrator hangs for about 2-3 seconds before the crash window pops up. Save as works immediately after launching the program but occurs again later on.
Windows 10 Home
3 votes -
"Save as PDF"/"View PDF after saving" checked/Acrobat DC error "file not found"
"Save as PDF"/"View PDF after saving" checked/Acrobat DC error "file not found"
10/4/2019 Illustrator CC update broke "Save as" PDF option of viewing the PDF after a save-as to PDF. Acrobat DC gives a"PDF not found" error, but displays the file in the "Recent" Home window.6 votes -
Problem with center align and arrowheads (v 23.1)
I have a few simple lines with arrowheads. When I try to use center align to line these elements up, the arrowheads swap ends on some lines. The alignment works, but when I try to undo this, the arrowhead doesn't revert to original direction? This seems to be a bug.
1 vote -
Panels, windows not updating or displaying correctly
Finding this bug a lot recently. Basically I will be working in a file and the tool panels won't display, you can right click and see the the pop ups but nothing appears. Likewise if you have two or more documents open and switch between them, the screen stays the same. It says I'm on the new document but it doesn't change. The only way to fix it is to close and restart the program. I also get it with photoshop. Both at work and home. I'm essentially running the same software/hardware at either site. 27" iMac 16GB, 32gb RAM,…
2 votes -
Window jumps to new size when I grab resize thumb in bottom right corner
When I grab the resize thumb in the bottom right of a window, the window size jumps. In the two attached screenshots, the first is where the window was before I grabbed the thumb, and the second is where the window jumped to after grab. I can resize if I continue to hold the thumb, but the thumb position never matches the cursor position.
3 votes
- Don't see your idea?