Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8069 results found
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24.0 crash
Positive: when it does crash files are recovered,
negative it does crash often... at least once or twice per day.8 votes -
Refresh problems in Trim View - Illustrator 24.0
I'm not sure this is exclusive to GPU, but in Trim View sometimes when working with content, it stops refreshing properly and causing anomalies on screen
14 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Big problem with 'Horizontal Align Center' bug fix
Windows 7 64bit professional service pack 1,
Illustrator CC 23.0.6.The recent fix for "The 'Horizontal Align Center' option does not align text with the center of object if text has tracking applied on it" in version 23.1 is causing all of our files, tens of thousands of documents, to display incorrectly when you open them, shifting text automatically. We need to be able to turn off this "fix" in settings or something please. We produce scale rules and navigational equipment etc. and almost every one of our files is incorrect if we upgrade to 23.1! We are stuck on…
1 voteThe issue is no longer reproducible in latest
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Blob brush tool in Illustrator 2020 crash
If I press and hold my blob brush tool for too long Illustrator will stop working, partially. I can still move my cursor and press shortcut keys but the display and everything remains not responsive.
5 votes -
"Save A Copy" Action major issue
When recording a "Save A Copy" action, it won't let us choose a folder. Rather we are forced to choose a filename. So when we ever use this Action, all of our files are saved and overwritten as the same filename.
Please let us choose a folder like the "Save As" action.
3 votes -
Illustrator's fonts are not displaying
When I type something, the character panel does not show any fonts as an option. I have tried the dropdown menu to no avail. I found a work around a couple days ago but cannot remember what it was!
2 votes -
Illistrator 2020 saving issues
Every time I try to save a file
The file does not save, fails to save it completely (not all changes are saved) or it simply deletes the .ai, even when it was previously saved. Each time I save it creates a hidden file.I have an iMac wit catalina version 10.15.1
(Retina 5K, 27-inch, 2017)
3.8 GHz Quad-Core Intel Core i5
32 ram
Radeon Pro 580 8 GB4 votes -
Problem Illustrator 24 does not support the old PANTONE libraries
I tried to follow your guide: https://helpx.adobe.com/illustrator/kb/pantone-plus.html, that I always used to insert the old PANTONE libraries and have a conversion to CMYK instead of LAB and in this version it doesn't work.
I contact the online chat and they replied that this thing with ILLUSTRATOR 24 is no longer supported, and it is absurd.
I also tried to install the prereleas 24.0.1 but it doesn't work.
I can't work without this.
6 votes -
Japanese fonts not syncing.
Japanese fonts don't sync to Illustrator. But they do work fine in other applications like Photoshop.
1 vote -
Font Preview Tool - Not Working, UI WAYYY TOO LARGE
As outlined here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/33696535-fonts-scrolling-through-list
Which appears to be getting riddled with new comments as of yesterday... I am experiencing this issue. There is no options to adjust. The Preview Tool does not work either. Please FIX ASAP!
1 vote -
Open/Import svg into illustrator
The line weights of imported svg files into Illustrator 24 come in heavier than the same svg imported into Illustrator 23.
One example: Line weight of drawing in Ill 23 is .529 pt. Same file opened in Ill 24 is 1.5 pt.
Windows 10
1 vote -
Spot Colors are not recognised.
When enough items are placed with the same spot color, Illustrator no longer recognizes other shapes with the same color
1 vote -
Exporting SVG: font name doesn't match system name of font - SVG text doesn't look as aspected
Hi,
this is a real issue ... :
https://graphicdesign.stackexchange.com/questions/27238/preserving-font-type-in-illustrator-svg-file
imho important to solve.
thx
1 vote -
pdf cannot be displayed
Hi, Since update Illustrator 2020, when I save ai to pdf file, it cannot be displayed the thumbnail, and even use Acrobat open still can't see it. Please see attached.
Thanks!7 votes -
Fix Adobe Illustrator CC 2020 Type Library Reference - VB scripts return error
We need to always keep the version of Adobe Illustrator CC up to date.
Recently, the CC version used by the company has been upgraded from 2019 to 2020.We use the attached .NET Illustrator library module.
As with other similar cases, I believe Adobe will solve it.
Older versions work fine.
2 votes -
Zooming
When in the preset zoom menu, some of the options have commas where they should have decimals. When I click on the 66,67% zoom option it actually zooms in 6667% when it should zoom in 66.67%. Also, in the title of the document, it shows the zoom percentage with a comma instead of a decimal point.
1 vote -
Google Backup and Sync (aka Google Drive) locks Illustrator files and saving fails unless I quit Backup and Sync.
This happens intermittently but frequently. Google support assures me this is not caused by them, though I don't believe it. Still, is there anything that can be done from Adobe's side?
3 votes -
Save As PDF Issue
I am trying to save a file in Illustrator 2020 the same way I've always saved PDF files in older versions of Illustrator for Print. I select PDF x-1a and select document bleeds is the only change I make. It saves fine but when I go to look at the file I get the attached error. I don't understand why I receive this error in this version when I've never experienced this in previous versions taking the exact same file saving steps. i've tried multiple pdf preset options but still experiencing issue.
Update: Currently the only preset I can save…
5 votes -
Some files are gray in MacOS 10.15.1 open/place dialogs
When accessing the open/place dialog on MacOS 10.15.1, some file names are gray while others are the normal black. They are still selectable, but gray. It looks like you can't select them, though. Disconcerting.
2 votes -
Please remove the "The document [name] is currently getting saved. It will be closed after the save is complete." dialog
Or at least make that optional. It's a common practice to Command-S, Command-W, and now it's an extra step to hit "ok". If you don't click okay (or press enter), it just hangs there, not doing anything until you get rid of the dialog.
Either make the dialog optional, or handle it like InDesign, where the dialog disappears when the file is saved and then the window closes.
SO annoying with 2020 AI
48 votesHi Everyone,
Thanks for the feedback. Want to give an update that we have removed the dialog, and the new experience is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now, in case you want to give it a try. Now, there will be no blocking message, we will show a “soft message” which will auto-dismiss .
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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