Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8240 results found
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Straight lines don’t allow to add points to their centers / middles
So, I created a square, changed the line brush with something else, and then cut the 4 corners with scissor tool. Then, if I select the add anchor point tool, and click in the EXACT MIDDLE of the newly created line (which I cut from the square), it will not allow me to do so. It's just saying you only can add anchor point on the path line.
Please help me Adobe...
4 votesThis is fixed in the latest Beta Build 29.5.0.15 — now straight lines allow to add a point at the center positions. Please check if this now behaves as expected and comment back.
However, the team didn’t make it into the snapping feature requested in comments — to be able to snap to middles of any segment, curved or straight. If you need one, please upvote this split request.
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Creating new paragraph or character style does not honor selected text
https://helpx.adobe.com/au/illustrator/using/character-paragraph-styles.html
^ That page states you can select text, and click the new paragraph or character style button to create a new style that uses the selected text as a base. This does not work at all, it just creates a new style with Myriad and default settings.
4 votes -
New 2019 and 2020 illustrator versions include the line width in the object width. This screwsup my scaling. How do I turn this off ?
2019 and 2020 illustrator versions include the line width in the object width.
This screws up my scaling. How do I turn this off?1 vote -
Still not able to paste (Cmd + V) text when creating a new folder in Save As / Save a Copy / Export As dialog box in Ai 2020
In the latest update the copy and paste option is fixed when trying to do it in the save as dialog box. But if I try to create a new folder with the save as dialog box open I still cannot cmd+v to paste text into the field.
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Screenshot 2023-08-30 at 16.35.07.png 575 KB -
VIDEO-2023-10-05-17-30-58.gif 933 KB -
Screenshot 2023-08-30 at 16.35.07.png 575 KB -
Screenshot 2022-05-20 at 12.27.24 PM.png 398 KB -
Screen Recording 2020-07-21 at 19.48.37.mov 2280 KB -
Screen Shot 2019-12-18 at 9.32.39 AM.png 52 KB -
forum.jpg 116 KB -
Messages Image(2077784151).png 230 KB
91 votesThis issue was reintroduced in MacOS update Ventura. The team ran into another issue while implementing the workaround suggested by Apple. While the team revisits this issue, users can use workaround this issues by paste through context menu. Thank you all for the patience.
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Distribute Spacing field is disabled if you set a key object BEFORE opening Align panel
Windows 10 Pro (64-bit), Illustrator 24.0.1 (64-bit)
If I wish to align / distribute two or more objects in Illustrator, if I select the objects and click on the 'master object' BEFORE I go to the 'Align' tool window, the distance box remains greyed out as you can see in one of the screenshots below. I find this very annoying, for example, I may have previously been on the 'Transform' tool window sizing my objects, then I copy them a few times and select them all, select a master object then go to the 'Align' window and the distance box…
15 votes -
Update didn't update Recovery folder location resulting in data loss
I just lost a bunch of work because Illustrator hadn't updated the DataRecovery folder location when it upgraded. When I went to preferences, the location was set to a non-existent folder which had been the default location for a version 23 but had been removed by the update to version 24. This is a huge oversight and needs to be corrected. To be clear, I had not set this location manually, although I have now set the location to the default folder for version 24 (which did exist, but no files). This location needs to update automatically with updates, even…
1 vote -
All looks jagged
Jagged when using the Pen tool, on texts and on curved paths.
Tried toggling the GPU and CPU preview , reinstalling the updated app, updating the drivers, updating Windows 10. The issue is still not resolved.
Clearly see the the lines are not smooth in outline mode too.
Unusable file with this bug.1 vote -
Illustrator 2019- always making a selection
When I want to use the application, illustrator decides it wants to draw a selection. If I reach out of the workspace to use the toolbars or panels, it will draw a selection from on the artboard to my cursor, as if I were clicking and dragging. If I click back onto the artboard to disengage the selection and try to use the panels, it will make a new selection from the point I clicked. This renders the program unusable. There is also a lot of lag when navigating menus, and the cursor will decide to stick to the scrollbars…
2 votes -
***** / skew / tilt angle disappear
when I transform an object the rotation angle remains visible in the transformation panel while that the inclination angle disappears ... why? it's very frustrating ...
In InDesign this is possible and correct .... not in illustrator.It is not possible to reset or reproduce the angle of inclination on another object.
1 vote -
Character panel reads all fonts instead of just synced fonts
Windows 10, Illustrator 24.0.1
Change font weight from font weight drop down
See only filtered (synced) fonts from Adobe fonts
See all fonts installed on system and synced
2 votes -
Saving always creates a .tmp file, can't see preview of the file and cannot import AI file to After Effects
as title says, my Illustrator 2020 (24.0.1) always creates a .tmp file whenever i save. I cant see a preview of the file when viewed on Finder. Lastly, I can't import the files i created using AI 2020 to After Effects - it only shows a blank artboard.
Files are saved with Create PDF compatible File ticked.
I have also tried resetting the Adobe PDF joboption settings.
So right now I have 2 AI's installed just so i can continue working with my files.
macOS High Sierra
version 10.13.621 votesRatchakrit Klongpayabal posted the below solution to fix this issue.
How to stop .tmp$$$ when export .png File from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
1. Go to Avast Antivirus user interface.
2. Select the protection tab.
3. Select ransomware shied.
4. Protected folder by Avast Ransomware shield will appear.
5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER\...\Pictures etc.)
6. When you select, the message of the selected folder and "Stop Protection" button will appear.
7. Click stop protection.after this procedure, you can export .png file or else and preview it as you please. Please try...
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How to stop illustrator from smoothing scatter brush
Hello
I'm using Illustrator 2020 (24.0.1) on a macbook pro 2014.I'm having issues with the scatter brushes.
The lines that are drawn don't follow the curve that they're applied to.
They come out by segment, roughly following the curve.This issue has been already described in this adobe forum thread:
https://community.adobe.com/t5/illustrator/how-to-stop-illustrator-from-smoothing-scatter-brush/m-p/10832098#M160067Is this a bug, and has it been addressed?
1 vote -
Crashes while Saving larger files
My illustrator crashes my 2019 iMac every. single. time. I try to save large files I haven't had issues with in the past (1 month ago!). I have the most updated version of IOS as well as Illustrator. I'm very frustrated!
2 votes -
Layers are messed up, live text broken up
File was last edited on Dec 23, 2019 - saved in illustrator 2020 .ai and .pdf formats. There were grouped layers, and live text layers.
When I opened it today, my layer groups are all gone, and my live text has been broken up into separate layers (some mid-word).
4 votes -
Math in Picas is Using Points not Picas
Document units set to picas. In width or height box on tool bar, enter "-3" and it subtracts 3 points. I expect — as it has done since time and eternity — to subtract 3 picas. The number should be the whole version of the document units, not a fraction thereof.
1 vote -
artwork saved in illustrator cc 2020 (version 24.0.1, windows 10) lost most of the artwork when re-opened
artwork in multiple artboards saved under illustrator cc 2020 (version 24.0.1, windows 10 pro, 10.0.18362) lost most of the artwork when re-opened.
2 votes -
Gradient, colouring and effect-error
The operations weren't particularly complex, a shape won't change fill between gradient, colour or even empty. The appearance panel is empty, and still there's no possible to change or remove the fill. I tried adding a gaussian blur, after which the entire figure disappeared. I thought it might be a preview issue so I exported it, but it was gone there as well. I attach a screenshot. Right before it happened I tried adding a complex clipping mask (but undid it).
1 vote -
Adobe Illustrator CS6 Keep Crashing on Startup Using Mac Running MacOS Sierra V10.12.6. Can't Find any solution Here
Adobe Illustrator CS6 Keep Crashing on Startup Using Mac Running MacOS Sierra V10.12.6. Can't Find any solution Here...
2 votes -
Plug In Error Message
I get this error message every time I start Illustrator. Running Windows 10
1 vote -
application became 'zoomed in'
Application became 'zoomed in' – the whole interface looks bigger. Using on 2nd monitor with Wacom tablet.
1 vote
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