7715 results found

1. Illustrator 2019 inoperable after Windows 7 update

   Windows 7, CC 2019, 64-bit PC:

   Since latest Windows 7 update, Illustrator opens but none of the tools work, and the pull-downs roll back up before I can select one. Coworker with Illustrator 2017 has the same problem. Photoshop and Acrobat work.

   Also, after the second-to-last Windows 7 update, we can no longer print a second PDF after making the first one, from any program (Illustrator, InDesign, AutoCAD...). We still have this problem too.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. Svg export

   Hi! I met with you at CreativePro conference in Seattle. I would like to see more control when exporting svg from Illustrator. More specifically, the ability to remove the title tag when exporting. If not, that's ok, the svgomg site cleans up svg code well. Thank you!

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi Beth,

   Thanks a lot for reporting the issue here. We are currently looking into when we write add the title element and when we don’t.

   For more context: The problem you mentioned at CPro was the tool tip that shows up when hovering the mouse above an -embedded SVG document.

   Greetings,
   Dirk

3. Pop up window for gradient comes up and stops all work

   turn off the new pop up window for new features - popped up in the middle of work and I literally could not continue :( I had to quit

   turn off the new pop up window for new features - it appears seemingly out of the blue with no option to turn it off - no quiet fade to background

   in illustrator: - this help item popped up in the middle of work and I literally could not continue ... :( - the help item was on the gradient feature - which I obv. activated

   suggest that you have some user experince folks test new features like this before rollout - mabye demo it / poll (small pilot) to see what people think

   I had to save and quit my work - luckily I was able to do that

   thank you

   turn off the new pop up window for new features - popped up in the middle of work and I literally could not continue :( I had to quit

   turn off the new pop up window for new features - it appears seemingly out of the blue with no option to turn it off - no quiet fade to background

   in illustrator: - this help item popped up in the middle of work and I literally could not continue ... :( - the help item was on the gradient feature - which I obv. activated

   suggest that you have some… more

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. GPU rendering problem. - My graphics appear pixelated at certain zoom levels. Comes and goes. Very annoying when working.

   This happened a few months or weeks ago.

   I am using Macbook Pro - 2017
   OS version: Mojave 10.14.5 (18F132)
   Adobe Illustrator: 23.0.4
   This issue disappears when I turn of GPU rendering but I am used to working with GPU rendering ON.

   I am hoping for a fix on this soon or maybe there is already. please let me know. Thanks :)

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. New Document > Bleeds behaving strangely

   1. In the New Document window, begin by unlinking the bleed settings.
   2. Set your top bleed to any non-zero value.
   3. Click the link to re-link the bleed settings. All 4 settings will appear to change automatically, to match the top bleed set in step 2.
   4. Click OK

   Unexpected result: A new document appears with only a top bleed, instead of matching bleeds on all 4 sides.

   Tested with the same results on Mac and Windows, both running Illlustrator 23.0.3

   EDIT: Sorry, just realised I hadn't specified, this error is in the legacy New Document window, not the new one.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. SVG: RTL text is shifted

   We have tried to import correct SVG with RTL text. The SVG looks ok in browsers(Chrome, FireFox). If we just open the SVG file in Adobe Illustrator the RTL text will be shifted to the right. As we see Adobe Illustrator pre-processes SVG but the result looks incorrectly. Are there some specifics of RTL processing that we can take into account? We aspect to see the same SVG rendering as in browsers. (see attached file : as SVG files can not be attached, I've replaced .svg with .txt)

   • 

   • 

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Added To Backlog  ·  Dirk Schulze responded

   Hello Maksim,

   Thanks a lot for bringing this issue to our attention. We can confirm the issue and added it to our backlog.

   Greetings,
   Dirk

7. Character/paragraph style incompleteness

   1. Creation of Character/paragraph style is not undoable.
      You can undo any operation before and after but creation of Character/paragraph style does not get into "undo" list. You have to delete it manually from styles list.

   2. Select text\paragraph, make Character/paragraph style. Selected text/paragraph is not set instantly to this newly created style but it should.

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Overprint attribute does not work adequately

   Create or select any object. On the Attributes panel set Overprint Fill/Stroke checkmark.
   After deselecting object Overprint attribute remains CHECKED instead of resetting. And every newly created object instantly receive this Overprint attribute!

   Very annoying and sometimes cause real troubles with undesired overprinted objects.

   Overprint attribute should reset to UNCHECKED after deselecting an object.

   10 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Illustrator crashes (hangs) when creating a new file on second monitor

   When creating a new file in Illustrator on my second monitor, the program hangs, and I have to force quit it.

   If I try to do the exact same operation on my main monitor, it works as expected.

   Pretty straight-forward operation to get to the problem, but if you need any further info, please don't hesitate to get in touch.

   Illustrator 23.0.3
   Windows 10 Pro (1903)
   i9-9900X
   RTX 2070 (430.86)
   64 GB RAM
   2x HP Z27 UHD Monitors (connected via DisplayPort)

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Cannot PRINT from illustrator

    When I select PRINT i get a message "The operation cannot complete because of an unknown error. [CANF]"

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Cambria text & large text cursor

    Looks like this was happening in 2017 as well... when using Cambria font, the cursor is 2 or 3 times as large as it should be when editing text. Makes highlighting & editing multiple rows almost impossible. I'd attach a file but others have shown the same thing already and it's simply a text box with Cambria text and a huge cursor. Text size is 11, height set at 13. In the same document but a text box using BonvenoCF, the cursor is the right height.
    Macbook Pro Mojave 10.14.5
    Adobe Illustrator CC 23.0.4

    16 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is now intending to fix this

12. レイヤーパネルでオブジェクトの非表示と表示が切り替えられない

    クリックして非表示と表示を切り替えようとするのですが、一瞬切り替わったようにパネルは反応しますがその表示がすぐもとに戻ってしまいます。結果操作しても切り替えができません。
    特定のオブジェクトだけこの現象が起きます。同じAIファイル内の別のオブジェクトは普通に切り替えられるものもあります。

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. 4K Display Proportion or scaling distortion

    I'm having the following problem which has been noted as a bug by Adobe support:
    When creating a square image or artboard on a 4K monitor (mine's a Samsung U28-E590) the rendered image or artboard (and anything else really) is made longer in the X/horizontal dimension. So a 130 x 130mm block measures 130 x 135mm when measured with a physical ruler at 1:1 scale.

    By simply moving the entire application window over to the Macbook side the proportions are displayed correctly and the X and Y sides are identical. This issue arrises regardless of starting up Ai on the Macbook Pro monitor side, or the 4K display side.

    The issue persists with HDMI and DisplayPort, at MacOS's "Default for Display" setting and the "Scaled" settings. I'v ensured it's not a on-screen setting either that could be causing this problem.
    With higher than 1080 displays like 4K and 5K becoming preferred screen sizes this should be looked into please. Unless I'm doing something wrong and support does not know how to resolve this, I see no other way than to report it as a bug.

    I'm having the following problem which has been noted as a bug by Adobe support:
    When creating a square image or artboard on a 4K monitor (mine's a Samsung U28-E590) the rendered image or artboard (and anything else really) is made longer in the X/horizontal dimension. So a 130 x 130mm block measures 130 x 135mm when measured with a physical ruler at 1:1 scale.

    By simply moving the entire application window over to the Macbook side the proportions are displayed correctly and the X and Y sides are identical. This issue arrises regardless of starting up Ai on the… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. Error reading SVG 1.2 files

    SVG files generated by Avid Sibelius (music notation software) display perfectly well in Chrome, Safari and Firefox but is very distorted in Illustrator. Line paths are too big.

    If I open the file in the SVG online editor at https://editor.method.ac/. them save it (without editing anything), I can the open it in Illustrator with almost no problems.

    I'm including a sample file. Open it in Illustrator and Chrome to compare.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Installed Fonts Not Being Updated

    I've tried the forums but this issue is still not solved & I've not been able to find a solution anywhere. Allow me to clarify.

    Thi issueeffects both the font menus and fonts in the entire document & actually across unlimited documents after unlimited numbers of app restarts and system restarts. I assume this can be fixed because I have proper behavior on one machine & improper behavior on another.

    I build fonts. I use Illustrator as one of many apps in which I test the fonts as part of my workflow. The problem I am having is that fonts DO NOT UPDATE in Illustrator after I have deleted the old, installed copy & installed an updated version. If I change some characters or kerning or font names or any other characteristic of the font & reinstall Illustrator still shows me the old version of the font. The changes are not reflected in the doc or in the menus no matter how many times I start a whole new doc or restart Illustrator or restart the system.

    Again I want to make clear that on my other machine which has the exact same OS & the exact same version of Illustrator the behavior is totally different. That machine behaves the same as every other version of Illustrator I've had on every machine since the 90's. If I update an installed font file the changes show up immediately in any open doc with no need to quit, make a new doc or restart. Illustrator picks up the new copy of the font immediately with no action on my part.

    I can not get my new machine to behave this way after trying many, many fixes & investing many hours of research into the issue. I would appreciate some help from an Adobe expert please.

    I've tried the forums but this issue is still not solved & I've not been able to find a solution anywhere. Allow me to clarify.

    Thi issueeffects both the font menus and fonts in the entire document & actually across unlimited documents after unlimited numbers of app restarts and system restarts. I assume this can be fixed because I have proper behavior on one machine & improper behavior on another.

    I build fonts. I use Illustrator as one of many apps in which I test the fonts as part of my workflow. The problem I am having is that fonts… more

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Illustrator Start UP

    When I am opening an .ai file, it takes me to the start menu, and I can only open one .ai file at a time, when double clicking. I am running 23.0.3

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Importing a page from a multi-page PDF replaces the already imported one

    Hi!

    Ever since Illustrator 23 when opening a PDF with multiple pages with a document already open, the PDF opens into that open document and changes the artboard. At the same time it also opens a new empty document with the name of the PDF. It does not matter if I use open from the menu or if I use drag and drop... When no other file is open it behaves like it should and opens the PDF correctly.

    Please provide a solution...

    thanks,

    best regards,

    Roger

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. BUG - Offset path preview remains in artwork even after cancel or tick off preview

    Hi. Since Illustrator 23 I have a very strange bug in the preview of offset path. When I select a shape and select offset path I get the dialog. In the dialog I can set the variables. if I then click ok all is well. But if I check preview I can see what the values I entered will do. So far so good. But then something strange happens. If I change a value I see the result in a preview, but I also see the first preview. The result is even added to the last preview path. And i can keep on doing this and the offset path keeps on growing...

    But it gets even stranger when I click cancel. it does not cancel, it keeps all the previews in the artwork... I need to undo it for every 'preview' I got.

    This makes working with this tool nearly unworkable.

    I included a picture where I only checked and unchecked the preview checkmark a few times...

    Please let me know how to fix this.

    Thanks,

    best regards,

    Roger

    Hi. Since Illustrator 23 I have a very strange bug in the preview of offset path. When I select a shape and select offset path I get the dialog. In the dialog I can set the variables. if I then click ok all is well. But if I check preview I can see what the values I entered will do. So far so good. But then something strange happens. If I change a value I see the result in a preview, but I also see the first preview. The result is even added to the last preview path. And i… more

    •  

    7 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    7 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

19. Weird font rendering problem

    I have a client-provided font (IND-Hoboken Sans) that is rendering W (capital w) strangely. The apex should be square/flat, but Adobe apps (I used Illustrator as my test, but I've seen the same problem in Photoshop as well) render the 1st & 3rd apex on an angle (even more bizarrely, different angles). Other applications (Font Book, TextEdit, MS Word, Keynote) render the character square as expected.

    Most bizarrely, Acrobat does NOT have this problem & renders the character as the system does (ie. as expected). As a test, I created an Illustrator file with the same word as both live text and as outlines. Illustrator renders them both the same, but when I open either the AI file or a PDF version in Acrobat, the live text looks correct & the outlines are wrong.

    I have a client-provided font (IND-Hoboken Sans) that is rendering W (capital w) strangely. The apex should be square/flat, but Adobe apps (I used Illustrator as my test, but I've seen the same problem in Photoshop as well) render the 1st & 3rd apex on an angle (even more bizarrely, different angles). Other applications (Font Book, TextEdit, MS Word, Keynote) render the character square as expected.

    Most bizarrely, Acrobat does NOT have this problem & renders the character as the system does (ie. as expected). As a test, I created an Illustrator file with the same word as both live… more

    • 

    • 

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Completely wrong displayed information

    Illustrator is displaying offset clipping masks, will Not display Objects properly or at all as if they are entirely transparent with every setting I can find that says it shouldn't be.

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close