7797 results found

1. Pressing Tab to Show All Palettes focuses a random third-party extension’s input on Windows

   Reported by Enisio:

   I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
   Pressing Tab activates RANDOM extension.

   This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
   When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

   Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

   ScripshonTrees
   Console Panel
   Jsxlauncher
   LAScripts
   ...

   Happens with Win 10 + AI 2024 — but this has been a problem since AI 2021 as far as I remember.

   Reported by Enisio:

   I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
   Pressing Tab activates RANDOM extension.

   This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
   When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

   Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

   ScripshonTrees
   Console Panel
   Jsxlauncher
   LAScripts
   ...

   Happens with Win 10 + AI 2024 — but… more

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2. Take long time when create new file / open file / save file on local

   I'm using macbook m2, I just downloaded Ps and Ai from Adobe Creative Cloud. Ps is normal but Ai always loading (about 3mins) when I create new file, open file and save file. Please help me fix it.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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3. Popups in the Appearance palette often lock up Illustrator.

   Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.

   The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does this.

   I've heard some reports of this happening with popups invoked from the Properties palette, too. I never use that myself.

   I'm currently using 2022 Macbook Air running Sonoma 14.1.2, and Illustrator 27.8.1

   Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.

   The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does… more

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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4. 長方形を方向キーで変形すると途中から半端な寸法数値になる

   MacOS12.7.3, Adobe Illustrator28.3
   ドキュメント設定の単位、 環境設定の単位→一般・東アジア言語をミリメートル、環境設定の一般→キー入力を0.1 mmに設定。
   長方形を描画し、shift＋方向キーの入力（1入力1mmの移動）で幅や高さを拡大または縮小していくと、4〜8回目くらいから中途半端な数値になります。方向キーのみでも何回めかに中途半端な数値になります。
   ずっと整数で変形したいのに困っています。

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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5. Opacity for list objects (bulleted or numbered) lost after closing a file

   When you reduce the opacity of a text object that contains a list - either just a list or a list plus "normal" text, that opacity gets deleted once you have saved the file. It's not even saved into the PDF part of the file.
   If you apply the opacity at the Character level or if you create an additional fill for the text object and then apply reduced opacity, it works.

   Version 28.3
   MacOS Monterey 12.7.1

   Please see also: https://community.adobe.com/t5/illustrator-discussions/bulleted-and-numbered-text-opacity-bug/m-p/14512837#M402363

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. 按住“H”键，点击鼠标左键，点击后按住停留几秒再松开，抓手工具里会显示缩放图标

   按住“H”键，点击鼠标左键，点击后按住停留几秒再松开，抓手工具里会显示缩放图标，有的时候会从抓手工具转为缩放工具（不定期出现）

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   4 comments  ·  Tools  ·  Delete…  ·  Admin →
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7. Enclosed mode does not work when inside of an isolated group

   新的内部选择对隔离模式的选择无效，见视频

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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8. クラウドドキュメントとして保存する際にエラーが出る

   macOS 13.6.3
   Illustrator ver.28.3

   1.ILlustratorにて新規ドキュメントを作成
   2.御存ダイアログを表示しクラウドドキュメントを選択。
   3.新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
   4.3で作成したフォルダ内に更にフォルダを作成するため、新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
   5.4で作成したフォルダ内で保存をクリック
   6.エラーダイアログが表示され保存できない。

   期待した結果
   階層が深いディレクトリ構造でも正常にクラウドファイルが保存される。

   実際の結果
   フォルダ構造が多重構造である状態でフォルダ名にマルチバイト文字が利用されていた場合、クラウドドキュメントを保存できない。

   フォルダ階層が２層以上で、かつフォルダ名称がマルチバイト文字を含む場合、クラウドドキュメントの保存が失敗します。
   これはver.27.8以降で起きる問題です。ver.26以前のIllustratorでは正常に保存可能です。
   手元のテストではハイアスキーやルーン文字では保存できるがキリル文字はダメなど全てのマルチバイトがだめだというわけではありませんでした。

   以下のコミュニティスレッドをご参照ください。
   https://community.adobe.com/t5/illustratorフォーラム-discussions/ver-27-7以降で-クラウドの一定階層以下のディレクトリ内に新規保存できなくなりました/td-p/14510599?profile.language=ja

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Illustrator 28.3 shuts down on my macbook pro macOS 14.4 when trying to use 3d

   I'm using a MacBook Pro with the M2 chip and just upgraded to Sonoma 14.4. I also updated Illustrator to 28.3. Up until then, I had no issues using 3D Effects. Now if I attempt to use 3D effects, Illustrator will shut down. A window pops up saying it shuts down for unknown reasons, and it gives me three choices: Restart, report, or ignore.

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   2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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10. Crash when clicking on options in … (More Options) popup in the Properties panel

    This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").

    I remember I reported that while ago, but got no reply and obviously no attention from support team.

    Top of the crash report:

    Process: Adobe Illustrator [44604]
    Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: com.adobe.illustrator
    Version: 28.3.0 (28.3.0)
    Code Type: ARM-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2024-03-23 20:18:35.4441 +0200
    OS Version: macOS 13.6.5 (22G621)
    Report Version: 12
    Anonymous UUID: 7ABCBAF3-9B93-72F9-4C87-153C354F26DA

    Sleep/Wake UUID: 6FE71DB3-8669-425E-9C7F-EC00BE3DEEFF

    Time Awake Since Boot: 380000 seconds
    Time Since Wake: 1440 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x0000000000000000
    Exception Codes: 0x0000000000000001, 0x0000000000000000

    Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
    Terminating Process: exc handler [44604]

    VM Region Info: 0 is not in any region. Bytes before following region: 4334239744
    REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
    UNUSED SPACE AT START
    --->
    
    __TEXT 102574000-1039a8000 [ 20.2M] r-x/r-x SM=COW ...e Illustrator

    Kernel Triage:
    VM - (arg = 0x0) pmapenter retried due to resource shortage
    VM - (arg = 0x0) pmapenter retried due to resource shortage

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 TransformPalett 0x13e3d6928 0x13e3c4000 + 76072
    1 TransformPalett 0x13e3d4fec 0x13e3c4000 + 69612
    2 TransformPalett 0x13e3e71b0 0x13e3c4000 + 143792
    3 TransformPalett 0x13e3da9a0 0x13e3c4000 + 92576
    4 TransformPalett 0x13e3cf194 0x13e3c4000 + 45460
    5 TransformPalett 0x13e3d0c4c 0x13e3c4000 + 52300
    6 TransformPalett 0x13e3cf80c 0x13e3c4000 + 47116
    7 dvaui 0x106b78220 0x106b04000 + 475680
    8 dvaui 0x106b76a70 0x106b04000 + 469616
    9 dvaui 0x106b775b4 dvaui::controls::UIInteractiveControlView::FinishInteractiveChange() + 48
    10 dvaui 0x106c64a64 dvaui::controls::UITextEdit::TextMessageNotify(dvaui::controls::TextEditAction, dvaui::controls::OSEditText*) + 388
    11 dvaui 0x106be5928 dvaui::controls::UINumberEdit::TextMessageNotify(dvaui::controls::TextEditAction, dvaui::controls::OSEditText*) + 24
    12 dvaui 0x106b3550c dvaui::controls::OSEditText::SendTextEditAction(dvaui::controls::TextEditAction) + 168
    13 dvaui 0x106b2c6e4 dvaui::controls::OSEditTextItemMAC::UIFocusChanged(dvaui::ui::FocusChangeReason) + 128
    14 dvaui 0x106e4fac8 dvaui::ui::UINode::UIDispatchFocusChange(std::1::list<boost::intrusiveptr<dvaui::ui::UINode>, std::1::allocator<boost::intrusiveptr<dvaui::ui::UINode>>> const&, dvaui::ui::FocusChangeReason) + 76
    15 dvaui 0x106e4fcf8 dvaui::ui::UINode::UIUpdateKeyboardFocusStateDueToLoss() + 192
    16 dvaui 0x106e6bd14 dvaui::ui::UIDialog::UIActivationChanged(dvaui::ui::UINode::WindowActivation) + 28
    17 dvacore 0x104bc6a24 0x104b6c000 + 371236
    18 Adobe Illustrator 0x102b509d8 0x102574000 + 6146520
    19 dvacore 0x104bc691c dvacore::config::ExecuteTopLevelFunction(std::__1::function<void ()>, bool*) + 92

    This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").

    I remember I reported that while ago, but got no reply and obviously no attention from support team.

    Top of the crash report:

    Process: Adobe Illustrator [44604]
    Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: com.adobe.illustrator
    Version: 28.3.0 (28.3.0)
    Code Type: ARM-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2024-03-23 20:18:35.4441 +0200
    OS… more

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. I can't save files

    I can't save files.
    Whenever I try to save any of them, a notification comes up which says that the file cannot be found.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. "Load paragraph styles" or "Load all styles" doesn't overwrite styles with same name

    I have a set of 9 template files that I need to update. Each file contains an identical set of about a dozen paragraph styles. I want to update all the paragraph styles in all of the files.
    I updated the styles in the first file (correctstyles.ai) and changed kerning from Auto to Optical. When I open the next file, (e.g. SHED-2023-5-simple-columns-narrow.ai), I use "Load Para Styles" and choose the first file (correctstyles.ai). When I check the style definitions, kerning is still set to Auto. The kerning value should have changed to Optical to match the style from the first file. That does not happen.
    I've also tried using "Load All Styles" and the result is the same. The styles that are loaded are not replacing the existing styles (all have the same names).
    Illustrator v. 27.9.1 on Win 10 Enterprise

    I have a set of 9 template files that I need to update. Each file contains an identical set of about a dozen paragraph styles. I want to update all the paragraph styles in all of the files.
    I updated the styles in the first file (correctstyles.ai) and changed kerning from Auto to Optical. When I open the next file, (e.g. SHED-2023-5-simple-columns-narrow.ai), I use "Load Para Styles" and choose the first file (correctstyles.ai). When I check the style definitions, kerning is still set to Auto. The kerning value should have changed to Optical to match the style from… more

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Blank PNG export

    Files exported as pngs in the newest version of illustrator are coming up as blank and will export as 0 bytes. This is happening on desktop and laptop for Mac, unsure if happening on PC/Windows.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Animated zoom bug (workspace flickers and turns black when in a group)

    1. Windows 11 (latest)
    2. Illustrator 28.3
    3. The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.

    The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.

    Thanks

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    15 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reported to be fixed with the latest 28.5 build. Please check if it works for you.

15. Scaling proportionally not working with Use Preview Bounds enabled

    Hello :)

    Very weird issue happening at the moment. I was working on a file and realised some things which were supposed to be proportionate were not. I double checked and actually Illustrator was not scaling things proportionally!
    Video to show what happens.

    So far I've uninstalled Illustrator and re-installed it. Seems like keeping Preview Bounds off is the only thing that works. If you got any ideas please let me know :)

    Thank you <3

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    6 votes

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    4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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16. Pasting text from Microsoft Office does not work on Mac but works on PC

    This has been an issue for quite a while on many different machines Mac OS version, and Illustrator versions over the years and is consistent. When copying text or vectors containing text like graphs from a Microsoft Office app like Excel, PowerPoint, or Word. Then pasting into Illustrator, the graphics and vectors are correct but the text is illegible in that it is corrupted in some way so it looks like symbols.

    I know it works on Windows as this is my usual workaround in the past, but my main machine is a Mac and this is a very annoying workflow.

    This has been an issue for quite a while on many different machines Mac OS version, and Illustrator versions over the years and is consistent. When copying text or vectors containing text like graphs from a Microsoft Office app like Excel, PowerPoint, or Word. Then pasting into Illustrator, the graphics and vectors are correct but the text is illegible in that it is corrupted in some way so it looks like symbols.

    I know it works on Windows as this is my usual workaround in the past, but my main machine is a Mac and this is a very annoying… more

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Artboard not sizing correctly

    This issue continues happening. I am attaching 2 screenshots showing the issue. Image 1 shows the top right corner of the artboard when I "fit to page." Image 2 shows the artboard after I've zoomed out once. The edge of the artboard moves in, but visually, the white part of the artboard doesn't move.

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. New document screen doesn't close upon creating new document, locking me out of program

    The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never upon starting the program.)

    The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never… more

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Flickering when zooming with animation after update to Illustrator 2024 28.3

    I was trying to fix the insane lag in the previous version, even though I had all the drivers updated(I have MSI RTX 3080 and Ryzen Threadripper 3960X with 64 GB of RAM so it's not a performance issue).

    After updating the lag got worse and when I zoomed in with the GPU enhancing features which is zoom with animation. The canvas was flickering when using the zoom shortcut CTRL+SPACEBAR. I then opened a fresh document and noticed this problem wouldn't occur. So the issue is the fact I had the view grid on on my other document.
    Also when I try to reset preferences while opening Illustrator it won't let me, creating a bug and a freeze

    I was trying to fix the insane lag in the previous version, even though I had all the drivers updated(I have MSI RTX 3080 and Ryzen Threadripper 3960X with 64 GB of RAM so it's not a performance issue).

    After updating the lag got worse and when I zoomed in with the GPU enhancing features which is zoom with animation. The canvas was flickering when using the zoom shortcut CTRL+SPACEBAR. I then opened a fresh document and noticed this problem wouldn't occur. So the issue is the fact I had the view grid on on my other document.
    Also when… more

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. Objects missing when save as pdf

    When I want to save the file as a pdf, various elements are missing in the exported file. These are mainly rectangles that are filled with a color gradient.
    I have already tried various export formats, but the problem only occurs with pdf exports, regardless of which pdf format I use. I have not found any errors within the export settings as I have not changed the process before.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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