Skip to content

Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7839 results found

  1. SVG Imports with missing/changing colors

    This svg file opens correctly in browsers and even converts correctly in Inkscape, but in Illustrator all the colors change.

    I'm using the latest illustrator as of May 2024 on Windows 11.

    I tried attaching the SVG file but it gets removed for not being supported, nice...

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  2. Illustrator 2024 Freezes When I Click Save

    Anytime the Save button is pressed, it opens the dialog box and immediately freezes. All of the buttons are grayed out besides the option to save to Creative Cloud itself. I cannot save to my computer or hard drive (both have tons of memory). I tried to use Illustrator 2023 and it didn't work either.
    I'm running a Macbook Pro 2019 with 32gb RAM and Version 12.3.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  3. Japanese text converted to broken words.

    When type text and convert to Chinese letters, it's made to broken words like pic.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  4. Text change when I copy and paste

    When I copy and past text from one project to another, it change the text randomly and I can't change it, I need to rewrite it.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  5. 포토샵과 연동이 안돼

    I'm trying to import layers with ctr+c / ctr+v into an illustration in photo shop but it doesn't copy paste, please improve

    1 vote
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

  6. 3D Rotation object misses the light source in version 28.5

    Version 28.5: Rotation 3d does not produce full 3d. Missing light. Diffuse instead.

    1 vote
    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  7. Application crashes when pressing back arrow when inside symbol

    OS: Windows 11 Home
    AI Version: 27.8.1

    Context:
    The application crashes when I press the "back arrow" button while editing a symbol. The symbol I tried to edit was one that I had created myself and added to the list of symbols.

    Steps:
    1. Double click on the created symbol in the symbol menu to start editing it.
    2. Click the back arrow in the top left, as seen in the picture provided.
    3. The program will crash anytime that arrow is clicked.

    1 vote
    1 comment  ·  Symbols  ·  Admin →
    How important is this to you?

  8. Constantly freezes up

    Freezes and interface is unusable & menus to be inaccessible. Mac doesn't recognize it as "unresponsive.”

    1 vote
    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

  9. I can't change stroke colour after I used the shape builder tool

    After using the shape building tool to combine shapes together to create a specific shape and change the stroke to a colour with a specific stroke weight then later when I try to change the stroke colour it does nothing, it show up different when it's in isolation mode though. I've tried to add a thicker stroke line and that shows the new colour I've chosen behind the first colour so the shape developed two stroke colours in one and I have no idea how to fix it, even if I copy and paste the shape then try to change…

    0 votes
    2 comments  ·  Strokes  ·  Admin →
    How important is this to you?

  10. GPU RTX4060 Laptop not compatible

    Why after clean install my laptop, i cant use my GPU RTX4060 Laptop with new driver update?

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  11. does not export SVG

    Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported

    1 vote
    5 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  12. Converted text won't change color. Eyedropper nor manual change not working (even though "fill" panel picks it up)

    I tried resetting everything, and updated Illustrator, which didn't help. Then I installed the new one and told it to remove old versions. So I now have the new illustrator 2024, and eyedropper still doesn't work. Exact same bug between versions of illustrator.

    Note, it seems to specifically be happening with text, even after changed to outlines.

    I saw a release note that this had been fixed yesterday, but I am having the issue right now, with the brand new install.

    Macbook Pro Sonoma 14.3.1

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  13. Rotating with Shift held doesn't rotate precisely at 180 degrees

    MacBook Pro 16-inch, 2021
    Apple M1 Pro
    16 GB memory
    Sonoma 14.1.2

    Illustrator 28.4.1

    Holding down shift while rotating an object "180deg" doesn't actually rotate it 180deg. It's maybe 179deg, which is a major problem.

    1 vote
    3 comments  ·  Tools  ·  Admin →
    How important is this to you?

  14. Dashed strokes in SVG are set to 0 when reopening in Ai, but are displayed correctly in the browser

    1) Windows 11 / Windows 10 with Adobe Illustrator 28.4.1
    2)
    1. Open a new document
    2. Draw a line with line tool
    3. Set line to dashed with 10 5 1 5
    4. Export file as SVG
    5. Close file in Illustrator and reopen it in illustrator.
    3) Expected result: Line still has dashing of 10 5 1 5 in Ai and in the browser
    4) Actual result: Line has dashing of 0 0 0 0 0 0 in Ai, but looks correct in the browser

    3 votes
    1 comment  ·  Strokes  ·  Admin →
    How important is this to you?

  15. Unable to place image files of any kind into Art Illustrator

    Illustrator v 28.4.1
    When trying to place or drag an image file into AI I get the error message "unknown format and cannot be opened" or "in a format which can not be placed". These are all existing files that I have used many times. I tried EPS, JPG, and PNG. It will not allow any new images. In addition, the image files in my existing files are now broken. Attached are the errors I am getting for the new files

    1 vote
    Resolved (Comments Open)  ·  2 comments  ·  Images, Links  ·  Admin →
    How important is this to you?

  16. SVG Export

    In der Version 28.4.1 entstehen beim "Speichern unter.." als SVG Datei zerstörte Vektoren. In der Version 27.9.3 ist das nicht der Fall. Habe die SVG Datei als AI abgespeichert, weil SVG als Dateiendung nicht unterstützt wird.

    3 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  17. Embedding images in SVG is not working

    I'm trying to embed some images in my SVG. When I do the process by clicking on the menu option "Embed images", it looks like it's working, but after saving and closing the file, when I reopen it, the image is linked not embedded.

    I tried with AI 2021 and 2024, but it also happened with other files.

    1 vote
    1 comment  ·  Images, Links  ·  Admin →
    How important is this to you?

  18. Incomplete Bug Fix on Legacy Text Disappearing in v28

    Illustrator CC 2018.(No problem before 2017)
    Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.

    ・Prepare and open files of version 10 or lower
    ・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
    ・Save immediately
    ・Open the saved file
    ・Click on the legacy text part with the mouse
    ・On the warning screen, click [Update]
    → The text that should have been updated disappears

    Reported in the thread of Japan Forum.
    https://forums.adobe.com/thread/2401111

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  19. Multipage PDF opens with incorrectly scaled links

    I open all pages of a booklet PDF booklet (pages of the same size) with a setting "Import PDF pages as links for optimal performance". The opened file seems to look good and all the pages of a booklet display correctly. That's until I save and reopen the file. After reopening, the links become scaled randomly. The same happens after Rearrange All Artboards command. This bug messes up the results of Illustrator imposition extensions too.
    The problem appears to be in Illustrator 28. Older version of 27 does not have this bug.
    I am using Mac OS Sonoma Version 14.4.1…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  20. Keyword search in Illustrator panel is not giving results for all libraries

    Working on macOS Sonoma 14.4.1
    In Illustrator 28.4.1 (seen the bug in different Illustrator versions e.g., 27.9.2)

    Experienced behaviour:
    When I search in ‘all libraries’ in Illustrator I don’t get results from all libraries (picture 1), instead (I believe) I’m getting the results from recently used libraries (those which are synchronised with my computer).

    So to be able to search all libraries I need to click one by one, load them and then I’m able to search. (picture 2)

    Wanted behaviour:
    Search in all libraries to get results from all libraries in the Illustrator window. (picture 3)

    18 votes
    7 comments  ·  Other...  ·  Admin →
    How important is this to you?
1 2 … 30 32 34 … 391 392
  • Don't see your idea?

Illustrator (Desktop) Bugs

Categories

Feedback and Knowledge Base

(thinking…)