Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7710 results found
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Links not included in Package - Illustrator 2024 Bug
When I package a file, the option to package images into a links folder is checked, yet it's not packaging them. This is happening on my home and work computer.
2 votes -
Global Edit not working correctly
I use Global Edit to count objects. It often says "Global Edit is currently not supported for more than 1000 highlighted objects." I know that there are a lot less than 1000 objects that I am trying to highlight.
Desktop 2021, OS Monterey 12.2.1
1 vote -
Create text larger than 12pt when zoomed out! (Plus wacom type tool error)
When I'm putting together a HD storyboard, i.e zoomed out to view a range of 1920x1020 artboards, clicking on the document with the text tool just makes a tiny cross symbol and doesn't allow me to type.
NOTE - Wacom tablet seems to create the cross. Laptop track pad does create text but at 12pt which is crazy small to edit when zoomed out.
It would be great if Illustrator acknowledged my zoom level and didn't default to giving me text so small that I can't highlight it or easily edit. Constantly zooming in and out every time I want…
1 vote -
Bug generating previews when saving multiple artboards
When saving AI and EPS files using artboards, file previews (thumbnails) are not generated. All files display the preview of the original file. To rectify this, it is necessary to open and overwrite the files.
4 votes -
Values in Transform fields are missing and inactive
Hi. I have MacBook M1 Max, it bugs with the version 28.3.55
As you can see, Transform values are locked when I pick an object.1 vote -
Illustrator Freeze completely and I have to restart the app
Illustrator Freeze completely and I have to restart the app. It has happened 3 times only this week already. In the dock the app doesnt say its unresponsive. I am not able to move any of my objects and cant click on anything cause all panels disappeared. I only saw my artboard with graphics but couldnt do anything.
1 vote -
Can't Link PDF
Cannot link PDF into an AI file. When opening the file an Unknown error is detected. Help us investigate further....
However opening Illustrator in a Intel based version on the M1 mac it will open without issue. However as this feature apparently is going to be removed it will cause major issues for me.
This needs to be fixed.1 vote -
Column can't be resized in the variable panel
If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
Normal table columns can be resized; dunno why this one isn't.2 votes -
Illustrator Freezes when Saving
I am running Illustrator v28.1 on Windows 11 Home - version 22H2 on my Asus Zenbook 15 (2019). I generally use a dock to connect to a single monitor.
Recently when I try to save, the program freezes and I cannot select anything within the program. When I click anywhere in Illustrator, I hear a chime like the program is expecting me to respond to a dialog box, but I cannot find the save window anywhere. It does not appear in windows tile view or when hovering over the illustrator icon in the task bar. I can 'save a copy'…1 vote -
The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)
The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.
1 voteThe behavior stopped after updating Illustrator.
If you experience something similar, please share details and upvote.
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Keybord shortcut doesn't work for Object > Expand
I added a custom keyboard shortcut for
Object > Expand (Alt+Shift+Ctrl+L)
It has no conflict with any other shortcutFor example, while I have a rectangle selected and it has a stroke applied, if I select the expand command from the menu, it works flawless.
But if I hit the "Alt+Shift+Ctrl+L" keys, the shortcut won't work until I expanded first from the menu commandOnly after I clicked on the menu command, the keyboard shortcut starts working again
1 vote -
Unembedded image looks blank or sometimes appears as a black box
Unembedded image looks blank or sometimes appears as a black box. The same is in the exported file too.
1 vote -
Just updated Illustrator to 28.1 and reinstalled Maps plugin...AIX files are unknown and cannot be open
Hello, AIX files opened just fine until I updated Illustrator to 28.1 last week. I even reinstalled ArcGIS Maps plugin. Illustrator is saying it doesn't recognize AIX file types. Added the "Mapping components" add-on and it is still not recognizing the files.
1 vote -
Cannot paste the artboards because of insufficient space on the canvas
I get this error so often, and I'm not sure how to fix it. I belive it has something to do with guides, but guides are infinite, so they should always (and never) go off the canvas.
Happens when I select an artboard and try to copy/paste
1 vote -
フリーズ
操作中、突然画面が暗くなりしばらくすると、イラレ画面に戻ります。戻ってからは、保存などをすることはできますが、イラレ上の操作が何もできません。
1 vote -
文字が消える時がある。
イラストレーター28.1でテキストが意図せず消えることがある。ファイルを開き直すともどる。
他にも勝手にCPUプレビューになる。
本当に困っています。1 vote -
大尺寸文件导出错误
尺寸为2700cm×80cm横幅广告，导出分辨率为72ppi、70ppi和65ppi的jpg格式，结果出现画面不全，尺寸错误问题。当分辨率为60ppi、55ppi和50ppi，虽然有误差，但可以接受。
2 votes -
Illustrator 23 and 24 Lags and Crashes
My entire department has been having issues with Illustrator recently. Will work fine for an hour or two, but then slows to a crawl, takes ages to save, and eventually crashes.
We have issues opening files as well.
we have:
uninstalled, reinstalled
reset our preferences
Updated drivers
and
tried ctrl + alt +shft open to save a safe version.nothing has worked. we can't even go back to previous versions because now we get the same issue with them.
Working on: Lenovo Thinkpad with Win10, Intel i9 processor, NVIDIA Quadro RTX4k and 64GB RAM
ADB-32786460-L2Z6
CRM:064140000061081 vote -
スクリプトでアクションを実行するとフリーズする
Illustratorのアクションに「⌘+A」といういわゆる「すべて選択」アクションを作成し、「Select All」という名前を付けます。
Apple Script で「do script "Select All" from "testAction"」を実行すると、Illustrator がフリーズします。
この現象はver.25.2頃のバージョンでは発生していませんが、それ以降のバージョンでは発生します。
改善されることを願っています。
Create a so-called "Select All" action called "⌘+A" in Illustrator's actions and name it "Select All".
Illustrator freezes when you run "do script "Select All" from "testAction"" in Apple Script.
This phenomenon does not occur in versions around ver.25.2, but it does occur in later versions.
I hope it improves.
2 votes -
Pathfinder & Shape Builder: glitch when joining curvy shapes
I'm trying to join two round shapes and I'm always getting unexpected shape glitches in the result path. I tried making this new shape using pathfinder and shape builder, but the results are the same.
Sending before/after screenshots attached in outline view.
Version 28.1 (2024)
Please help!
2 votesThis is regulated by the size of the art processes and the precision value (measured in absolute values) one can edit in Pathfinder Options.
Although vector paths stay continuous no matter how deep you zoom in, they are still stored on a canvas with rather finite coordinates, and all calculations are still very finite.
![JewelryBoxBase [Recovered].dxf_ @ 78.26 % (RGB_Preview) 2024-02-01 18-46-08.mp4](https://assets.uvcdn.com/pkg/icons/files/default-sm-0cef6018a827be3ab2ea6d3f2f15c8f8aec45cbb4e04b84be42d172e9a83870b.png){kind=icon}
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