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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. 「クロスと重なり」を含むシンボルの書き出し結果が正しくない - Exporting symbols containing Intertwine results wrong.

    「クロスと重なり」を含むシンボルを画像に書き出すと、正しい体裁になりません。

    • psd、pdf、Webpでは正しい体裁になるが、それ以外の保存形式では欠けたような状態で書き出される

    • 「スクリーン用に書き出し」、「書き出し形式」、「Web用に保存（従来）」、どのメニューコマンドでも同様

    • 「アセットの書き出し」では「書き出し」ボタンをクリックしても書き出しが実行されない

    • Illustrator 2023、2024で確認

    再現手順:
    1. 「クロスと重なり」を含むアートワークでシンボルを作成し、インスタンスを配置する
    2. 「スクリーン用に書き出し」などを使って画像に書き出す（psd、pdf、Webp以外の保存形式を選ぶ）

    実際の結果:
    「クロスと重なり」の部分が欠けたような状態で書き出される

    期待された結果:
    画面どおりの体裁で画像が書き出される

    回避方法:
    「クロスと重なり」を「分割・拡張」などで拡張してからシンボルに登録する

    ---- English *Use translation tool ----

    Exporting symbols containing "Intertwine" does not give correct results.

    • As psd, pdf, and webp, the result is correct. But in other formats, they are exported as missing.

    • Same result with "Exports for screens", "Export as", "Save for Web (Legacy)" or any menu command.

    • "Asset Export" does not export even if the "Export" button is clicked.

    • Check with Illustrator 2023 and 2024

    How to reproduce:
    1. Create a symbol with artwork containing "Intertwine" and place an instance.
    2.…

    7 votes
    0 comments  ·  Clipping, Intertwine  ·  Admin →
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  2. Hands-on Tutorials steps images gone

    Illustrator 28.5, on a Mac. The step-by-step images in the hands-on tutorials are gone, at least in the Branding and Identity Practice ones. You can't follow along and create something "as shown" if it's not shown! Please put the images back in these tutorials where they indicate to do it like in the (invisible) image, they were very helpful. It's not really possible to do the steps if you don't know what you're supposed to be doing.

    1 vote
    0 comments  ·  Learning and Help  ·  Admin →
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  3. Copying elements undos artwork name changes

    Copying an element (regardless of what it is) will cause one of the artboards to change it's name.

    There doesn't seem to be an logic to which artboard gets changed. In one file with 30+ artboards the it was somewhere in the middle.

    The files are created using this template file: https://drive.google.com/file/d/1nzcO96j5o6T1Vanunp3_AF2Iq6wqefHs/view?usp=sharing

    System:
    MacBook Pro 16-inch, 2021
    Apple M1 Pro - 16 GB

    Illustrator: 28.5

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  4. Illustrator 2024 crash

    Illustrator 2024 crashed without recovery files. I've lost work on which I've been working last 3 hours.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  5. Baisse de performance au bout d'un certain temps

    MacBook Pro M1 Pro 16 Go - Mac OS Sonoma 14.4.1
    Illustrator 28.5

    Illustrator fonctionne parfaitement jusqu'à un moment où les raccourcis claviers ne fonctionne plus, le traitement de texte met du temps à afficher le texte que je rédige et la moindre action fait apparaître la roue de chargement sur la souris.

    La solution (que j'espère temporaire) que j'ai trouvé est de fermer et de réouvrir l'application

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  6. dxcore.dll not found

    Illustrator won't open due to "dxcore.dll not found".
    I have been on forums and many people have posted about this.
    Seems to be an issue with the latest update as the posts are quite recent.
    Temporarily fixed by reinstall of Illustrator. As yet, have found no permanent solution.

    2 votes
    0 comments  ·  Launch  ·  Admin →
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  7. 3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content

    Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
    Windows 11 23H2
    Illustrator 28.5
    Photoshop 25.7

    7 votes
    2 comments  ·  Other...  ·  Admin →
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  8. BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5

    Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
    PSD and TIF bitmaps work fine.
    See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
    https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M407603

    12 votes
    5 comments  ·  Images, Links  ·  Admin →
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  9. 縦組みテキストの行末にある、縦中横の括弧類のアキが不均衡

    縦組みテキストの中で、行末に縦中横の括弧類を配置することがあります。例えば「100ｇの水にとける物質の質量〔ｇ〕」のような文です。

    その場合〔ｇ〕の"〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。縦組みの縦中横で括弧類が両端にあるとき、両方のアキが0%になるとありがたいです。

    環境

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2024(28.5.0) この仕様がいつからあるのかわかりませんが、少なくともCS6では再現します。

    再現手順

    1. 縦組みポイント文字に「100ｇの水にとける物質の質量〔ｇ〕」と打つ
    2. 〔ｇ〕に縦中横をかける

    期待する結果

    括弧はそれぞれアキ0%になり、文はセンターに揃います。

    実際の結果

    "〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。

    回避策

    • 文字組アキ量設定をなしにすると各アキは50%になり、ひとまずセンターには揃う
    • 行末に縦中横でない文字を追加すると各アキは50%になり、ひとまずセンターには揃う
    • 行末にカーニング500を追加すると各アキは50%になり、ひとまずセンターには揃う

    添付したファイル

    • tcy_paren.ai
    • tcy_paren.jpg
    • expected_result.jpg
    • actual_result.jpg
    13 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  10. Windows 11 Professional, Adobe Illustrator 28.5 64bit

    Bei der mehrfachen Verknüpfung eines Bildes in einem Dokument war es bisher möglich, wenn man das Bild aus dem Ordner in z.B. einen Ordner erledigt geschoben hat, auf alle anwenden einzustellen und man musste nur 1 x ein neues Bild aussuchen und verknüpfen und alle weiterenb gleichen Bilder im Dokument wurden automatisch getauscht. Das Fubktioniert leider nicht mehr.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  11. フォントのアウトラインを取ると中が塗りつぶされる

    あるフォント（DFP中太丸ゴシック）の「管理部　部長」をアウトライン化すると「部」の文字の一部が塗りつぶされる。添付参照。
    他のフォントや文字では発生しない（自分が調べた限りです）
    現象はwindows版のイラレでのみおこり、同じファイルをMacのイラレで開いても起こりません。

    win10/イラストレーター28.5

    ※イラレCS2でも起きませんでした

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. Bug - Blank Workspace

    When I open an AI file there seems to be a 80/20 chance that it will not display properly. As the file is opening I can see everything but the moment it's fully loaded the workspace goes completely blank (gray without an artboard). I can still see toolbars and can move around the workspace. I can even select all and delete unseen assets but I can't draw new ones.

    I have to close and reopen the file multiple times until it happens to show up. I've already tried:
    • Resetting Preferences
    • Uninstalling and reinstalling Illustrator
    • Renaming the UXP/other…

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  13. Tracking of the first character shifts the alignment of the next tab stop

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or…
    6 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  14. Illustrator自動バックアップ用にファイルを保存できません

    ipadで作成したデータをデスクトップ版（Illustrator Beta版）で開きパソコンに別名で保存後作業すると“Illustrator自動バックアップ用にファイルを保存できません”というダイアログボックスが現れます。

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  15. アセットの書き出しパネルによるSVG書き出し

    アセットの書き出しパネルからオブジェクトをSVGで書き出そうとすると、必ずクラッシュします。PNG等の画像書き出しは問題なくできます。

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  16. Paragraph Styles in Illustrator are Hot Garbage

    Adobe, fix this already. Don't waste any more time investing in AI **** until this kind of stuff is fixed.

    8 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  17. Text gets launched into the ether

    When moving text in any sort of way (keyboard, click and drag), it would completely disappear from the artboard and launch itself either to the top left corner of the boundary or way outside to the light grey area. Screenshot of the latter is attached. The text outline/boundary box shows up where it is supposed to be on the artboard, but it is untouchable and out of bounds.

    Copying and pasting the text seems to have temporality fixed the issue. It's not the biggest problem, just kind of funny and a little annoying after the 5th time.

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. Dimension tool doesn't measure correctly

    So, I went to measure a dieline with the Dimension tool and it measured 9". However, when i selected the dieline and went to the Properties it said it was 8.5". When I actually printed it out and measured it, it was 8.5". This tool is not working correctly. See attached images for further explanation/verification.

    Maybe I am doing something wrong? Can't figure out what that would be though. Thank you for looking into this!

    1 vote
    4 comments  ·  Tools  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The problem was in the '0' picked as the Precision value in Dimension Tool Options instead of default '0.00'. If you have this value changed by itself, without you ever changing it manually — please comment.

  19. Dimension markers on drawings are not displayed when opening dxf files in Illustrator 2024

    When drawing data exported from CAD software by dxf conversion is opened in Illustrator 2024, dimension line markers are not displayed. 2021 displays them. This may be a bug.

    1 vote
    4 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Zoom moves the path if selected

    If I select a path and then zoom in or zoom out the path moves, as if it were attracted by a snap, Illustrator version 28.5

    2 votes
    3 comments  ·  Other...  ·  Admin →
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