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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8137 results found

  1. OSX Sonoma 14.1.2 closes Illustrator 28

    I searched and couldn't find this issue. Currently using OSX 14.1.2 on a MBP.

    16-inch 2021, M1 Max, 64GB mem, Sonoma 14.1.2

    I keep getting the following error from the OS:

    "Updated required for "illustrator"
    This version of "illustrator" is not compatible with macOS 14 or later and needs to be updated. Contact the app developer for more information.

    FWIW, this happened on the 2023 version of ai as well, so I updated it to the latest 2024 just to be safe. I'm still getting the above error though, which is funny because there's nothing I could update to. So…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  2. Screen glitching when moving cursor

    Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.

    Running 28.0 on macOS Ventura 13.6.1

    So, so bored of these constant issues when updating your software.

    1 vote

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  3. Distribute Spacing options not available in keyboard shortcut list

    When the Distribute Spacing options were added to the Align panel, they were not added to the Keyboard Shortcuts panel. They remain unavailable in v28.0.x. This is an oversight, obviously, that should not be hard to remedy but will make life much easier for those of us who rely on kbscs and/or auxiliary devices like Stream Deck, Logitech G-keys, or Xencelabs' Quick Keys, etc.

    17 votes

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  4. Fermeture intempestive

    L’application ne cesse de se fermer intempestivement

    1 vote

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    2 comments  ·  Performance  ·  Admin →
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  5. Envelope Distort using a shape with 4 points as a top object generates an unexpected envelope

    Text and envelope distort bug still needs work.
    I've seen this reported before but it is strange why it has not been addressed in the latest version of AI, the envelope distort with top object will warp text for example, incorrectly, if the bounding object is at a certain angle. The workaround is not satisfactory because the bounding object must be rotated more horizontally to the text, resulting in an env. distort that's not the intended effect. Please see examples of before and after: one is correct (had to derive from CorelDraw), the other is not (AI).

    Another issue is…

    3 votes

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  6. Appearance palette not showing accurately

    The appearance panel is not showing the accurate color for stroke unless you select it.

    Illustrator Beta 28,2,6 Mac OS

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  7. Arrow keys stopped moving selected objects

    Selected objects are not moving with arrow keys (this was working fine earlier today). In the history panel it shows the actions as "Move" when I press the arrows, but the objects do not move with this method.

    I had not changed any settings, verified the layers were not locked, tried it with a single object and got the same result. I tried this on both my Mac keypad and my bluetooth keyboard, so it isn't an issue with the keys themselves. I restarted my Mac twice and it has failed to resolve.

    Additionally, objects have also been randomly selected…

    1 vote

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    2 comments  ·  Selection  ·  Admin →
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    This got solved by changing the Keyboard Increment parameter in Preferences > General back to a normal value.

    Since it’s the first field that gets active when the dialog is called, it seems like it’s very easy to change it accidentally. It’s not the first time this is reported, so if it happened to you — please try to see if you can recreate the problem intentionally.

  8. Blend in CMYK color mode and GPU preview = MOIRE

    In CMYK mode the blend option looks really terrible with GPU preview. With these settings the Blend hets a jaggy moire effect.

    Tested in different color modes with CPU and GPU preview. Only CMYK on GPU produces this nasty screen effect, see screenshots. I work mostyl in CMYK mode so I hope this can be fixed rapidly.

    macOS 14.1.1 / Adobe Illustator 2024 v28.0

    I'm sure this bug affects Illustrator v27.x too.

    4 votes

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  9. Giant splash screen ads in paid for, professional subscription is a BUG

    I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.

    I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline…

    3 votes

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  10. First colour value should be highlighted by default

    When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.

    A near identical request as this one I recall from a while back:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36064045-rotate-dialog-box-should-have-value-highlighted-by

    The UI should operate this way by default for any pop-up type dialog/panel.

    4 votes

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  11. Unable to select rasterized grayscale images

    This has been a bug for a while now...

    When trying to select/drag rasterized Grayscale images (rasterized in Illustrator), the image is unselectable — the only way to select the image is to go into Wireframe mode and click the bounding box. This doesn't seem to be the case with RBG or Bitmap rasterized images, only grayscale.

    1 vote

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    0 comments  ·  Selection  ·  Admin →
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  12. Error de bloqueo

    Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Fill opacity, rgba color results in no color

    Released Version of Illustrator (28.0)
    Problem Description:
    I can change the opacity of an element fill using fill-opacity attribute or by adding the fill like this: fill="rgba(12, 12, 12, 0.5)". But seems rgba color is not recognizable by AI, we see such element as black. If we save this as svg (save as -> svg), we can see that such elements do not have color at all, that why we see them as black.
    Workaround: To avoid it we can use fill-opacity instead of rgba. But then, if we save such svg in the way like file -> export ->…

    1 vote

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  14. SVG files with tabular-lining opened in Illustrator doesn't work properly

    Problem decription:

    An SVG file with tabular-lining text property applied to text doesn't work properly when opened in Illustrator (text is not aligned).

    Use the following steps to reproduce the issue:

    download attached BarlowCondTabularLining.txt file
    replace .txt with.svg (unable to load an SVG file)
    import the file to Adobe Illustrator
    open this file in Google Chrome (or any other browser) to visually see the difference
    Actuall result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are not aligned

    Expected result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are alined on decimal point.

    1 vote

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  15. 1 vote

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  16. Incorrect handling of mouse clicks on the Home Screen

    On the Home Screen (Preferences > General > Show the Home Screen When No Documents Are Open) the tiles representing the recent documents handle mouse clicks incorrectly.

    Currently, to register a MOUSE CLICK event and open the clicked document, the position of the mouse cursor during the MOUSE DOWN event and the subsequent MOUSE UP event must be exactly the same.

    Normally, to register a click it's enough that both DOWN and UP events occur within the same active area. It means that the mouse cursor can move while the mouse button is down (between the DOWN and UP events),…

    2 votes

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  17. The work area moves by itself

    The workspace moves by itself, I can't stop it, the arrows for moving in the program don't work, it's impossible to work in Adobe programs

    1 vote

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  18. プレビューを終了できません。指定した処理を実行できませんでした。

    プレビューができない。

    ショートカットキーでグループ解除を繰り返し行っているとアートボード以外がすべて黒塗り状態になりAi操作不可能、反応なしに(Windowsキーからweb等は開けPCは正常に動く)。PC再起動でファイルは開けたがプレビューが出来ない状態(線画)CPUアウトラインになる。PC再起動とAi再インストールを繰り返し行う。
    表示操作 ショートカット操作でプレビューを行うにもプレビューを終了できません。指定した処理を実行できませんでした。と出て改善しない。

    OS: Windows11 Pro Intel 1265h RAM32G
    アプリのバージョン再インストール前: Illustrator CC 2023 ver.28

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  19. Align to artboard can't change to Align selected objects

    The default Align Artboard button cannot be changed to Align selected objects.
    The version I am using is 28.0, mac system. I can't perform the point alignment operation, it will automatically perform the 'Align Artboard' function. 'Align' is a frequently used feature, so please fix it as soon as possible. Thanks

    1 vote

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  20. グループ解除のエラー

    データ作成中にグループ化したデザインをグループ解除を行なっても複数回行わないと解除されなくなっております。以前はデザイン全体を囲わなくてもグループ化されたデータを選択でも解除が1度でできております。1度で解錠できるように設定を見直していただきたい

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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