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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7714 results found

  1. Too many brushes saved in Print.ai (Print.ai = 300 MB) disable Trim View, despite 32 GB RAM

    Trim View still worked in a new doc based on my Print.ai, until I opened the brushes tab, then it got disabled.

    2 votes

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    4 comments  ·  Brushes  ·  Admin →
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  2. 「上弦・下弦」の意味が逆

    効果>ワープ>上弦・下弦
    こちらの「上弦・下弦」の意味が逆
    誤訳ではないでしょうか

    14 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  3. Arial Bold comes out very condensed

    when i use Arial bold in default settings, it looks skinny. I will have to to stretch the width to 250% to make it look normal. See image please...

    1 vote

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  4. Preference dialogue box

    Hi, When I try to open the Preference dialogue box I get something strange - see attachment, please. Both through the shortcut cmd K and from the Illustrator/Preferences menu

    Illustrator V 27.0.1

    System Information
    Operating system: macOS-12.6.1-arm64-arm-64bit 64 Bits
    Graphics card: Apple M1 Max Apple 4.1 Metal - 76.3

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. Desplegable de opciones al salvar como PDF no funciona

    Sistema operativo MAC OS ventura 13.0.1. Illustrator 2023.
    Al salvar el documento como PDF , el desplegable de opciones no funciona. No se visualizan las opciones preestablecidas.

    1 vote

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  6. 3 votes

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  7. Recent files not showing on home screen...only recent cloud documents

    My home screen only shows previous cloud documents. I work off of a network and do not use the cloud. This is on my work computer and my home computer after the update to 27.0. I do not need to see my recent cloud documents...just the ones on my computer and network.

    2 votes

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  8. Small objects don’t have corner widgets displayed

    Small objects don’t have corners widgets displayed.

    Take a look at the test file with small 3 rectangles.

    The largest one does have its widgets, but two smaller ones don’t.
    Once you scale them up to 110%, the middle one now has them.
    Another scaling up — all three now have them.

    Yes, these are very small, hardly larger than 1 pixel! But what a difference it makes for a user? None, really. Ai is capable to display all of them and allow tiny transformation, like this scaling up. Why does rounding some corners should be anything different?

    7 votes

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    0 comments  ·  Tools  ·  Admin →
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  9. copypaste

    Ich arbeite mit verschiedenen Vektorprogrammen, wobei mir AI als Start und Finalbearbeitungsprogramm dient. Normalerweise öffne ich Dateien in AI und transferiere sie dann per CopyPaste in andere Vektorprogramme, hier z.B. Freehand. Dabei kopiere ich Vektorgrafiken.

    Seit ein paar Tagen funktioniert dies nicht mehr. In der Zielsoftware erscheint statt der Vektorgrafik eine Pixelgrafik. Was muss ich in den Einstellungen ändern, damit ich die Vektoren transferieren kann? Oder muss ich eine ältere Version von AI installieren?

    1 vote

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  10. Can't recolour a shape or object

    I can't seem to recolour shapes or objects in the latest version of Illustrator. Normally, I would be able to insert a hex code, press enter and it'll be done.

    However, now, I have to insert the hex code and click on one of the other boxes for the colour to load before pressing enter. In this case, sometimes the wrong colour appears and I'd have to adjust the RGB/CMYK/HSB numbers to get the right colour. This happened when I was trying to insert a thistle colour and ended up with beige.

    Even worse, I sometimes enter the hex code…

    1 vote

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  11. Linked Text Boxes DEFORM

    When spreading text over more than one text box, the first one is fine, but any consecutive one deforms so the copy is stretched.

    1 vote

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  12. Dashed lines changing style when exporting to SVG

    The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.

    Operating System: Windows 10 Enterprise
    Adobe Illustrator version: 27.0
    Steps:
    1) Open Adobe Illustrator
    2) Create a new file
    3) Draw a line
    4) Open the properties window by going to Window > Properties
    5) Click on the Stroke option
    6) Check "Dashed Line" on
    7) Set the first "dash" to 10
    8) Make sure the rest of the "gap" and "dash" options are blank
    9) Go to File > Export > Export As…

    5 votes

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    0 comments  ·  Strokes  ·  Admin →
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  13. Effekt Transformieren

    Ich erstelle gerade Seamless Pattern. Eigentlich sollte der Effekt eine Kachelung ohne Fugen erstellen. Tut er aber nicht. Es entsteht jedes mal eine Fuge zwischen den einzelnen Kacheln. Und diese Fuge sollte nicht da sein

    1 vote

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  14. two fingers touchpad navigation bug

    When I am using two fingers on touchpad to navigate through document, the movement is not fluid - it's like playing game on low FPS. When I am using spacebar + mouse to navigate - its fine.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  15. Panels don’t stay where they were on the second monitor

    Since recent upgrade, NONE of the menu panels stay on screen. I use a second monitor for displaying attribute menus. Every time I now open Illustrator, these have disappeared and have to be reloaded. Very annoying.

    3 votes

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  16. Glyphs in a type on a path are placed wrong, rotate and shift

    Type on a path seems to be glitching. There may be some setting I'm overlooking, but it's certainly never been an issue before my last update. Characters are rotating and randomly spacing along a smooth, curved path, as if there were sharp turns in the path.

    Also, if I'm using type-along-a-path and then scale the objects with the text still live, the text will often glitch and then even if I undo the scale, it remains glitched.

    1 vote

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  17. リンク画像が開かない

    イラレ上でリンクパネルの鉛筆マークを押しても、フォトショップデータ(元画像)が開かない

    1 vote

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  18. Objects keep being selected after clicking another object

    Everytime I try to select an object it stays clicked (or the previous selected object) and starts dragging objects, which makes the work impossible. This happens 100% of the time with a mouse and rarely with the touchpad. This happens both in my M1 macbook air and pro (14) with different mice.

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  19. Enter key won't close dialog boxes in 27.0

    In (all) previous version of Illustrator going back to 88, the highlighted entry in a dialog could be closed with the enter key. In 27.0 it now requires the addition of the command key in order to work. The panel shown is one example. Mac OS Monterey 12.6, early 2020 Macbook Pro.

    2 votes

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  20. Greyed out when view by GPU (Apple Silicon)

    On Mac with Apple Silicon, images greyed out when choosing View by GPU and the colours are not accurate, and only display correctly when viewed by CPU.

    2 votes

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