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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. REMOVE THE POPUPS - share online

    please remove the annoying popup ... i will never share or use google cloud for any business documents.
    and i hate HATE popups that will not go away. i never want to see any popups.

    15 votes
    6 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  2. Consistant crashing when trying access swatches through color picker window

    As per title

    Version 27.4
    M1 MacBook Pro, Monterey 12.5.1

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  3. Action to find replace T1 fonts

    Since Illustrator no longer supports T1 fonts I would love to be able to make an action to find/replace font associated with common fonts that I used previously to current fonts that I now have active. The action however only opens the find/replace dialog and doesn't complete the request automatically. It makes you reselect the replacement font. (even though in the script dialog it shows the step of find (x) font, replace (x) font, change all yes).

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Font not automatically updating embedded Font

    I am using an exported PDF from Autodesk Inventor where there is an embedded Font included but not showing i original PDF.
    I use Illustrator for Finetuning the PDF and also for updating the font.
    this last thing normally goes automatically when opening, Illustrator changes/updates it directly.
    Since today it didn't work, I was frustrated but then I tried downgrading to 27.1 and this did the trick.

    Please can you get this back straight and repair this.

    Thank you.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  5. PC performance issues when using the Shape Builder tool on dxf files (or vector format).

    When using the shape builder tool against a dxf file (or vector format), the CPU usage is not high and not working.

    When using Simplify on a dxf file (or vector format) to reduce the number of paths, the CPU usage increases to approximately 100%, confirming that the CPU is working correctly.
    This behavior makes sense since the calculations are done by the CPU since it is a vector format.

    However, when using the shape builder tool, the CPU and GPU functions are not used.
    I was checking the resource monitor and the CPU and GPU usage was about 3%~5%.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  6. Applescript Artboard Name no longer works

    Getting/Setting name of artboard no longer works. It used to work fine. It is an issue with class of properties. All options Fail.
    1. name of (get properties of artboard 1) -- error
    2. get item 7 of properties of artboard 1 -- error
    3. name of artboard 1 -- always failed

    If you insert «class bAl9» in place of Name and compile, it does not fail however will fail next time since the dictionary replaces it with Name

    1 vote
    0 comments  ·  SDK and Scripting  ·  Admin →
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  7. 文字をアウトライン化した時、文字ズレが発生した

    Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. Missing Pixels After Rendering 3d Objects

    Windows 11
    AI 2023 Version 27.4

    Whenever I render 3d objects in illustrator,
    missing pixels or weird scratches show up within
    the object. It doesn't matter if I change the
    lighting or material or size, the issues are still there.

    The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
    Also, changing from CPU/GPU view doesn't make
    a difference.

    This only started happening in the past few days.
    I've used this tool before on my computer W/o
    issues. My GPU is up to date. It’s equipped to handle everything. I’m…

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  9. PLEASE FIX THE BUG THAT KEEPS FREEZING AND CRASHING THE APP WITHOUT SAVING

    I have an HP Pavilion using the latest version of Adobe illustrator and ever since the update it has been constantly crashing without saving and when it finally works, certain items have disappeared but by time I am halfway done fixing it and crashes again losing all progress.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  10. Illustrator crashes while working

    Hi! I have a problem, illustrator crashes while working. It started after reinstalling windows. I've already reinstalled Windows too and tried many versions of illustrator. I bought a new computer hoping that the power will be good and everything will work. But illustrator keeps crashing while working. There are no alerts. It just shuts down while drawing. I didn't find a similar problem on the internet.

    2 votes
    1 comment  ·  Other...  ·  Admin →
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  11. Recolour tool does not load custom colour palettes (AI 27.3)

    I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side

    1 vote
    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  12. knife tool missing. it is not there

    Knife tool is missing

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  13. ÇOK ÖNEMLİ ÇOK ACİLLL - Otomatik kaydetme çalışmıyor

    Merhaba,
    Hem bu versiyon (beta), hem de en son yayınladığınız versiyonda;
    - Otomatik belge kaydetme özelliği düzgün çalışmıyor. Çalışmaya başladığında programı kesinlikle kilitliyor. Otomatik kaydetme özelliğini kapattığım zaman programı kullanabiliyorum

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  14. Scrolling Stroke Arrow Styles Crashes Illustrator

    When editing a stroke arrowhead, Illustrator freezes and crashes when I try to scroll down the list of available arrowhead options. It will happen in the properties panel and the other stroke panels. It is 100% repeatable. I can select the arrowhead styles that are at the top of the list no problem, but if I scroll it crashes.

    9 votes
    9 comments  ·  Strokes  ·  Admin →
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  15. Cannot move Guide line even when it is unlocked

    Cannot move "Guide" line with selection tool or direct select tool even when the layer of "guide" is unlocked. Been happening for a week now.

    1 vote
    3 comments  ·  Selection  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Guides in Illustrator can be locked in two ways: separately, as any other object, or all at once, using View > Guides > Lock/Unlock Guides command, which is independent of the common way, and won’t allow you to unlock guides later one by one, only all of them together.

  16. Free transform tool groups selected layers to one layer

    When selecting several Layers and using the Free Transform Tool, Illustrator moves all these layers to 1 single layer.
    I guess this is a bug or am I doing something wrong?

    5 votes
    7 comments  ·  Tools  ·  Admin →
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  17. BRUSHES DUPLICATE

    If duplicate an existing brush (calligrafic on user choice) to change settings is unable to save the new one. The button SAVE doesn't work.

    2 votes
    7 comments  ·  Brushes  ·  Admin →
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  18. Bug: After a little while, you can't pick colors from your color library.

    This started to happen after last big update. I am using the last version. Windows 11

    2 votes
    5 comments  ·  Cloud, Libraries  ·  Admin →
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  19. スタティックシンボル化した画像にドロップシャドウが反映されない

    詳細：

    「オブジェクト」メニューからのラスタライズや
    リンクの埋め込みなどで画像となったオブジェクトをシンボル（スタティック）登録し、
    効果「ドロップシャドウ」をかけたところ、見た目に反映されず無視されました。
    同じスタイライズメニュー内の「光彩」も同様の結果です。

    しかし、もう１つドロップシャドウを重ねると、今度は２つ重ねた結果が表示されました。
    目玉マークでどちらの効果を消しても、１つだけだと無視されます。
    「ドロップシャドウ」「光彩」の混在も、合わせて２つだと重ねがけの結果が現れます。
    同じスタイライズメニュー内の「ぼかし」は１つでも反映され、本件に関わらない挙動でした。

    暫定的な回避策：
    ＊画像化したシンボルに対して「効果」メニュー内から擬似的な「ラスタライズ」をかける
    ＊シンボルの種類を「ダイナミック」に変える
    ＊シンボル化（リンク）を解除

    スタティックシンボル化した画像に限定されるアピアランス結果が現れることはもちろん
    そもそも１つ目の効果が無視されること自体が問題です。
    また、すでにIllustratorフォーラムで識者の皆さまにご意見を伺いましたところ
    自分以外の環境下でも同様の結果が再現できております。（下記リンク参照）
    従って、本件の内容がバグや不具合にあたるものとしてご報告させていただきます。

    同じ現象を再現確認した環境は以下のとおりです。

    Illustrator 26.5.2／macOS 12.6.3
    Illustrator 26.5.2／Windows10 pro
    Illustrator 27.3.1／Windows10 21H2
    Illustrator 26.5.3／Windows10 21H2
    Illustrator 22.1／Windows10 21H2
    Illustrator 27.3.1／macOS 11.7.4

    参照：
    Illustratorフォーラム「シンボル化した画像にドロップシャドウが反映されない」
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%B7%E3%83%B3%E3%83%9C%E3%83%AB%E5%8C%96%E3%81%97%E3%81%9F%E7%94%BB%E5%83%8F%E3%81%AB%E3%83%89%E3%83%AD%E3%83%83%E3%83%97%E3%82%B7%E3%83%A3%E3%83%89%E3%82%A6%E3%81%8C%E5%8F%8D%E6%98%A0%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/td-p/13639812

    6 votes
    0 comments  ·  Symbols  ·  Admin →
    How important is this to you?

  20. text selection issue with threaded text frames

    Trying to select text in the second column of a threaded text frame is impossible. The selection always jumps to select the text in the previous text frame. In the video example I uploaded - I'm simply trying to select just the top paragraph in the middle column - but it keeps highlighting the text in the linked text frame on the left column. I can never just select the top 3 lines in the middle column.

    9 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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