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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Keyword Search on CC Libraries Not Working

    Keyword Search on CC Libraries is not working. The input area franked by Magnifier icon above the asset thumbnails does not accept any input. Clicks on that area gives zero interface response.
    This keyword search is important for many users who has a project library contains over 300 assets like mine. Much more so when CC Libraries provides the order-reshuffling group-invalidating default feature for any attempt to relinking assets.
    The only functional part there is "Search In" criteria drop down arrow on the right.
    Currently, it's happening on Illustrator version 27.4.1 but this issue has persisted across previous versions.

    2 votes
    1 comment  ·  Cloud, Libraries  ·  Admin →
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  2. [ExtendScript] RasterItem.colorize() does not accept SpotColor via script, but does via UI.

    MacOS 13.3.1, Adobe Illustrator 27.4.1

    The colorize() method of RasterItem doesn't accept a SpotColor via scripting, but can do via the UI, so there is no technical reason I can see why this it the case. It may be a simple bug. Also there is a workaround by using defaultFillColor which does apply a SpotColor to a RasterItem.

    Steps to reproduce:
    1. Start with document containing a bitmap (colourable) RasterItem and a SpotColor swatch.
    2. script: (adjust the swatch index to match your SpotColor swatch index)

    
app.activeDocument.rasterItems[0].colorize(app.activeDocument.swatches[4].color);

    Expected result: colorizes the RasterItem.
    Actual result: does nothing.

    2 votes
    0 comments  ·  SDK and Scripting  ·  Admin →
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  3. Version History Panel not displaying any content (previous versions, bookmarked, etc.)

    Problem:
    Version history panel is not displaying any content for my cloud documents (.aic), such as previous saved states, bookmarked, or even a prompt that it cannot save or no states exist. This is happening for all my existing AND new files. This only started happening on the latest illustrator update.

    My setup:
    Macbook Pro M1, OS Ventura 13.3.1
    Adobe Illustrator 27.4.1

    What I've tried to do:
    - Restart Creative Cloud and Macbook
    - Create and save a new .aic file

    2 votes
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  4. Fan runs constantly after update to 27.4.1

    Updated to 27.4.1 yesterday. Today whenever I run Illustrator, my fan kicks in on high. Activity monitor says "Adobe Illustrator Web Content" is using 100% of my CPU.
    Using: MacBook Pro 2019, running Catalina 10.15.7
    Restarting doesn't help. Only thing that helps is to quit Illustrator or run previous version (26.5.3)

    3 votes
    0 comments  ·  Performance  ·  Admin →
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  5. レイヤーの前後関係を無視して”線”が表示されます。書き出し後も問題あり。

    レイヤーの前後関係を無視して”線”が表示されます。（画像参照）

    プレビューの問題かと思い、書き出してみましたが書き出し後も線の表示に問題があります。

    制作の都合上、表示-アウトラインを多用し切り替えて表示します。
    単なる処理負荷によるものかと思いましたが、今回2度目だったので報告させていただきます。

    以下してみたことです。

    ［→再度、開き直してみる］
    開いてすぐは正常に表示されます。ひとつでもオブジェクトを操作すれば問題が発生し、レイヤーを無視した表示になってしまいます。

    ［→別PCで開いてみる］
    クラウド共有したデータを別デバイスで開いた際も問題が見られます。

    ［個人的な解決方法］
    オブジェクトを別ファイルにコピーし直して解消

    Adobe Illustrator2023 27.2
    MacBook Pro 2019 15inch MacOS Monterey 12.5
    iMac 2014 MacOS Big Sur 11.6.8

    よろしくお願いします。

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Library not updating once stock asset is purchased

    I have had a recurring issue for at least 18 months now (and across several updates of Illustrator). I use previews of stock images on drafts of layouts and then when I purchase the chosen image - clicking on the cart icon on the image in the Library panel, completing purchase - the preview image does not updated to a licensed image. I have to go into my account via a web browser, navigate to licensed images, download the file and manually drag it into my library. The cloud icon at the bottom left of the Library panel says it's…

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
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  7. replace spine grey out

    I drew a blend gradient object and then drew a wave line by pen. When I tried to use the "replace spine under object" to transform the color gradient of object to the wave line, the option of "replace spine" has been grey-out. I have already selected both the gradient object and the wave line. Please advise.

    1 vote
    1 comment  ·  Blends  ·  Admin →
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  8. Outline 0.001pt isn't even - Laser doesn't understand path

    When we use an outline of 0.01pt the path is even, when we decrease the path to 0.001pt for the laser to understand we get an uneven line. How do we fix this?

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. 「レビュー用に共有」で塗りがネガポジ反転する。

    「レビュー用に共有」をしたときリンク先で表示されるドキュメントの塗りや線の色がネガポジ反転してしまいました。
    色々と試してみたところ、カラー絵文字フォントが原因のようで、アウトライン化したら正しく表示されるようになりました。
    アウトライン化前とアウトライン化後のファイルを共有しておきます。
    （正しい塗りの色は青です）

    こちらはリリース版（27.4.1)、プレリリース版（27.6）どちらも再現しました（Mac OS、Ventura）。
    Windows11のリリース版も同様です。
    いずれもブラウザはChrome。MacはSafariでも試しました。

    （OL前）
    https://assets.adobe.com/id/urn:aaid:sc:AP:732874d8-0430-4c13-9192-d37ab593bccc?view=published

    （OL後）
    https://assets.adobe.com/id/urn:aaid:sc:AP:ed7bc20e-22f2-4ef3-b6ec-b644ddc126d7?view=published

    2 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  10. join tool crash

    Join Tool Complete Crash!

    It happened twice and the second time around the recovery file was lost! Everything done to that point was lost! It's so irritating I can't believe it!

    2 votes
    1 comment  ·  Tools  ·  Admin →
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  11. I can't scale objects, neither with basic arrow tool, it feels like this one is the same of the white arrow.

    I can't scale objects, neither with basic arrow tool. It feels like it's the same of the white arrow. I tried changing area's work, illustrator version, but nothing happens. It just doesn't work, shift + click doesn't scale any object, nothing happens when i click on the angle, it only shows me the anchor points just like the white arrow...

    2 votes
    3 comments  ·  Tools  ·  Admin →
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  12. Visual glitch

    White patches on screen when working on full pack layouts. To remove it and view the artwork correctly, Overprinting Preview has to be turned on, but it makes working slow.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. [ExtendScript] Incorrect paragraph count when linefeeds are used.

    MacOS 13.3.1, Adobe Illustrator 27.4.1

    To see the issue, run this script:
    ```
    (function () {

    var doc = app.documents.add();

var tf1 = doc.textFrames.add();
tf1.position = [100, 100];
tf1.contents = 'Paragraph one\u000DParagraph two';

var tf2 = doc.textFrames.add();
tf2.position = [200, 100];
tf2.contents = 'Paragraph one\u0003still paragraph one';
alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);

    })();
    ```

    I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.

    This discussion revolves around…

    3 votes
    0 comments  ·  SDK and Scripting  ·  Admin →
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  14. [ExtendScript] Line feed \u000A character assigned to text contents is converted to carriage return

    MacOS 13.3.1, Adobe Illustrator 27.4.1
    Also reported on Windows same version of Illustrator.

    Steps to reproduce.
    To see problem, run this script
    ```
    (function () {

    var doc = app.documents.add();

var tf1 = doc.textFrames.add();
tf1.position = [100, 100];
tf1.contents = 'Break\u000Ame.';
alert('Linefeed (10)\n charCode = ' + tf1.contents.charCodeAt(5));

var tf2 = doc.textFrames.add();
tf2.position = [200, 100];
tf2.contents = 'Break\u0003me.';
alert('End-of-text (3)\n charCode = ' + tf2.contents.charCodeAt(5));

    })();
    ```
    I would expect the text on the left to have a line feed (u+000A) character, but it is converted to a carriage return (u+000D).
    The text on the right is a workaround,…

    4 votes
    1 comment  ·  SDK and Scripting  ·  Admin →
    How important is this to you?

  15. export

    hi all,
    when i dragNdrop a vector group in the window "export files", illustrator add big space at the top and at the right of the vector group. On hard drive, i obtain a big picture with a lot of space.
    After several tests, the window "export for files" exports correctly artboards but no files !!??
    I use in this picture, deform texte with a vector behind.
    i install the last version of illustrator.
    i work on OSX Monterey.
    bye

    1 vote
    3 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. Resaving a file that is being currently saved makes it loose changes

    Steps: Save and Save As

    While the file is processing the save, if you save a copy or with another name, the changes made in that initial save are completely lost (in some update this problem appeared, in the past it was not like that).

    Illustrator 25.4.8
    Mac OS 10.14.6 (18G4032)

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  17. EPS color bug

    Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.

    See also: https://community.adobe.com/t5/illustrator-discussions/adobe-illustrator-changes-colors-in-linked-images/m-p/13733239

    3 votes
    5 comments  ·  Images, Links  ·  Admin →
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  18. previewing incorrectly

    our logo is a mess after I rotate it.

    it never happened before,

    since I update the newest version it start happening.

    please fix this. thank you.

    my illustrator version is 27.4.1

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. Still unable to handle screen magnification in Windows

    When opening Illustrator 2023 on my 4K monitor with a 1080p monitor also attached, in Windows 11, most of the opening dialog is scaled way off the screen. There is no way to drag the window far enough up to get to the Cancel and Close buttons making it virtually impossible to start a new document. This is another example of how poorly illustrator deals with screen magnification and high resolution monitors. Trying to open the window on my 1080p monitor is significantly worse.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  20. Problem with mouse wheel when switching applications with ALT+TAB Windows

    When switching from Illustrator to another application with the key combination ALT+TAB, using the mouse wheel (e.g.: zoom) no longer works correctly. The application must first be minimized and then maximized again for the Maurad to function normally again.

    Beim Wechel von Illustrator in einer andere Anwendung mit der Tastenkombination ALT+TAB funktioniert das Verwenden des Mausrades (z.B.: Zoom) nicht mehr korrekt. Die Anwendung muss erst minimiert und dann wieder maximiert werden, damit das Maurad wieder normal funktioniert.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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