Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7715 results found
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Greyed out when view by GPU (Apple Silicon)
On Mac with Apple Silicon, images greyed out when choosing View by GPU and the colours are not accurate, and only display correctly when viewed by CPU.
2 votes -
Impossible d'enregistrer mes fichiers
Je ne peux pas enregistrer mes fichiers. Les commandes "enregistrer", "enregistrer sous" et "enregistrer une copie" m'ouvrent une fenêtre noire/grise vide qui me plante en plus le logiciel.
Merci.2 votes -
Illustrator on Mac, updated to Ventura. Freeform gradients are not showing up in saved PDF
Hi, i just updated to Ventura. My company invoice banner has a freeform gradient that isn't showing up.
It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating.4 votes -
"The specifed PDF preset not found" error comes when save pdf action is called & joboption file is added after launching Illustrator
I have a code similar to below code in my plugin.
AIActionParamValueRef mActionParamValueRef;
ASErr result = sAIActionManager->AINewActionParamValue(&mActionParamValueRef);
result = sAIActionManager->AIActionSetInteger(mActionParamValueRef, kAIPDFOptionSetKey, kAIPDFOptionSetCustom);
result = sAIActionManager->AIActionSetString(mActionParamValueRef, kAIPDFOptionSetNameKey, "[sample]");
result = sAIActionManager->PlayActionEvent("adobe_saveDocumentAs", kDialogOff, mActionParamValueRef);Steps to reproduce the issue:
Launch illustrator.
Create a new PDF preset (sample.joboptions) file in C:\Users\username\AppData\Roaming\Adobe\Adobe PDF\Settings folder
Run the plugin which contains above sample code.
PDF saved successfully But Error dialog comes "The specified PDF preset is not found".
Note: Error is not reproducible if I goto "Edit > Adobe PDF Presets" and then close the dialog before running plugin.
2 votes -
リンクを再設定する度にダイアログがズレていく
保存時に同様のバグがあるようですがこちらも改善お願いします
1 vote -
Offset Path Effect unexpectedly losing details
Issue with the Effect, Path > Offset Path... As a professional printer, we need to counter the spread of ink and recently had a job where the client pointed out that the dots of the letter 'i' were missing in their text... Normally I'd offset by -0.025mm as this is counters the ink, but due to the font style, I set at -0.01mm and expanded... In our investigations, we have found that -0.012mm would have been fine, but below starts producing very unexpected results... I did wonder if it was down to the complexity of all the text, but it…
1 vote -
Font weights have disappeared from existing document in 27.0
I opened an existing document, which used Quicksand in various weights. Now, with it opened via Illustrator 2023, all the weights have become one weight, ie light. There is nothing wrong with the Font, I am also using it in Indesign all the time, and it's working fine there. Please see screengrab, showing the PDF on the left (what it should look like) and Illustrator file on the right. The alert box only came up when I clicked on a text box, ie it wasn't there when i opened the document initially. Please help, this is a multi page document…
1 vote -
images with opacity masks not appearing in GPU preview with Trim View on
Some images with opacity masks not appearing in GPU preview with Trim View on. They appear all the time in CPU preview, but disappear again when switch back to GPU preview. See screen shots: first is GPU preview in Trim View., second is GPU preview normal.
1 vote -
3D effect in Illustrator 2023 doesn’t work
After updating to 2023, the 3D effect no longer works on macOS 12.6.1. This is also the case with Photoshop. I then get the message that an error has occurred.
I don't have that problem on my laptop with the latest version of macOS.1 vote -
Missing lines when import svg/pdf file to illustrator
Many lines were missing when I tried to open the pdf file in Illustrator. Before I imported the file generated from Qgis, I released the clipping files and broke apart the paths in the Inkscape. I also tried the "place" tool instead of opening directly, but it didn't work when I embedded the linked files.
Can anyone help?
2 votes -
Change case feature not working.
I am trying to change from uppercase to lowercase. Using 26.5.1 (64-bit) version. I wish I had not upgraded as it crashes every few minutes. Steps: highlight text; Type-->Change case-->lowercase. (In the attached video the Type drop down does not appear in the recording; follow the mouse.
1 voteToni, for some reason you have All Caps option enabled in the Character panel for this particular text selection (or rather the whole type on path object).
Once disabled, Ai stops to force the capitalization for it, and the result of Change Case commands start to be visible.
I agree though it can be tough to discover.
If anyone else happen to have this exact problem — please add your votes, so the team can get data on reviewing this in the future.
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Export window won't appear on screen, except for a few options, but they don't work
When selecting Export, the box won't show, but some options do. These options showing won't work by clicking on them or via keyboard.
Sometimes the Export box appear if I change between Desktops or screens.
Illustrator 27.0 (2023)
Mac OSX 12.61 vote -
text tool is slanted by default and cannot be fixed
(Using MACOS Ventura 13.0 on Macbook Air with M1 Chip.) This issue is both on PS and AI 2023.. When I use the text tool, the text appears slanted and cannot be set to the correct angle. Does anyone have thoughts on this? This was also happening on PS/AI 2022. See screen recording for visual.
1 vote -
The Properties panel is slow to respond
If nothing is selected and artboard info is showing, when I make a selection it takes forever for it to change from the artboard info to showing the selection info/options for transform, appearance, align, etc.
Sometimes I have to click on a different panel tab (to make the property panel go behind) and click back on properties for all of that to appear again.
It's such a waste of time doing all the extra clicking or waiting ... or both.Also, when I have an object or group sitting ON the artboard (the only artboard in the document), why does…
2 votes -
Colors in newly created files get neon-like saturated
I have created some new files while being connected to a projector (NEC).
When opening the same files later without being connected to the projector, the colors are extremely saturated.File saved without an embedded color profile as I always do.
The screenshot doesn't capture it well
1 vote -
Bullet list cannot be disabled
No matter how the bullet list is set up in Preferences > Type, Illustrator will always make a list after typing the characters +, * ,# , - followed by a space. https://community.adobe.com/t5/illustrator-discussions/automatic-bulleted-amp-numbered-lists-while-typing-bug/m-p/13315015#M341830
20 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Blend snaps back when you move an object
When you move one of the objects after having created a blend, the new position doesn't stay. Instead the blend snaps back and the outline of the object stays in the new position. Described in this thread with videos:
https://community.adobe.com/t5/illustrator-discussions/blend-tool-object-snaps-back-to-original-position/m-p/13312720#M3416884 votes -
Can't Export to DWG
You used to be able to export your file as a DWG, but in the 2023 update you no longer can. Why? If you opena DWG you can still save it, but if you open a fresh document you can't export to DWG like normal. CAD and illustrator crossover is extremely common and important to have and this needs fixed ASAP.
3 votes -
Fill/Stroke automatically snaps back to previous setting
Whenever I make a change to fill or stroke (color or on/off) it automatically reverts to the previous setting as soon as you click back to the artboard. (ie: select shape, turn stroke off, stroke turns back on, hit cmd+z to undo the stroke turning back on. This has been happening over multiple versions.
7 votes -
Graph type tool crashes when selected.
iMac Pro, Monterey, Illustrator 27.0.
With a graph selected I click on the graph type in the contextual mouse menu (right click). Illustrator crashes.
Same crashes on my MacBookPro latest Intel version running Ventura with Illustrator 27.0.
BTW: give us a working graph tool, not this dinosaur from 1995.
BTW2: Make Illustrator multi core.1 vote
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