Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8138 results found
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Hitting Alt Makes Cursor Look/Feel Laggy and Slow
This has been going on for MANY years/versions of Illustrator and I've seen many posts here about the issue but it's yet to be resolved or have any work arounds.
All you have to do to replicate the bug is to hit alt (don't even need to hold it) and assuming you're on a high refresh rate monitor you will instantly feel input lag and see the cursor moving at what appears to be 30fps or less, until you left click with mouse, then it will go back to normal. When you hit ALT there should be no difference in…
2 votes -
artwork moving when i select on my macbook pro 2023
When I click to select artwork/objects on my 2023 macbook pro the artwork jumps position, I'm not dragging the artwork and didn't have the issue on earlier macbook (2017) or my 2019 imac. Makes working in illustator really awkward and is frustrating!
1 vote -
Magic Wand tool selects things it shouldn't
In the video below, I have four shapes: two black squares with a transparent stroke (i.e., no stroke), a black square with a gold stroke, and a red square with a gold stroke. The tolerance level in the Magic Wand palette is set to zero for both strokes and fills.
If "Fill Color" only is checked, and you click on a plain black square with the Magic Wand tool, both plain black squares and the black square with the gold fill are selected as expected.
If "Stroke Color" only is checked, and you click on a plain black square, both…
2 votes -
Crashes when a path segment is moved
Whenever I am attempting to move an object and inadvertently grab a path segment instead of a point, there is a 50% chance Illustrator will crash. This has been a problem for over two years.
1 vote -
APPLICATION TAB CLOSING
Every time I go from the layers/character or any other tab to the properties tab/bar it closes the entire application tab group on the side, then I have to go open it in windows.
1 vote -
Save then multiple Redo (using keyboard shortcut) Crashes Illustrator
Some times, I hit save instead of save as. I then undo a few steps and save. I then hit redo a few time in rapid succession and illustrator crashes.
1 vote -
Autosave not working
In the latest update from Illustrator, my auto save is not working (despite being selected in Preferences).
I've lost at least three hours' worth of work in the past two weeks. I habitually save, but if I only remember once every half hour or hour and then Illustrator crashes (which it also keeps doing) none of my work is being recovered.In the eight years I have been using this program, that has never happened.
What gives? Major waste of my time and also irritating AF
1 vote -
Generative Pop-ups causing file open click issues in MacOS Ventura
The popups that push the generative AI features (which should be permantally dismissable, but that's another issue) cause a bug in the file open... menu. If the popup remains open, and you click File > Open... the file dialog opens, but you cannot click on any files. Closing Illustrator and re-opening will fix the issue.
41 votesThe fix is pushed into Global Availability build 28.6.
If it misbehaves still — please comment back.
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Illustrator Not responding
Hi I'd like to report a bug that's been happening with my illustrator files, they've become very lagged and after ever move I make, its been coming up with Illustrator not responding and making it incapable to use, I've tried multiple ways to fix it but nothings happening, its a new laptop I've got tons of disk space and I've tried reinstalling and restarting but nothing is working I need to complete a school assignment by next week and I'm incapable of doing it because of this bug.
1 vote -
Shortcut for "New from template" does not always work on the home screen
Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.
5 votes -
Libraries panel and Properties panel disappear
When I click on either the property or library panels they disappear. I have to go up to the view menu option to retrieve them again.
2 votes -
Alt + Shift hotkeys for menu commands in the latest version are broken
Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.
So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').
Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.
I have an action that uses F3 for launch.
Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.I expect to run the command when I hit Alt+F3.
Instead, Ai does not launch the…13 votes -
Accent changes fonts
When we use Variable Concepr Fonts if I write text that contain letters with accents, the style of the typography changes. It's quite annoying.
OSX Ventura 13.6
Illustrator CC2024
(See image)5 votes -
Corrupted Mac screenshot exports when using Export for Screens
When exporting multiple artboards that feature Mac screenshots via Illustrator > File > Export for Screens, the exported screenshot data looks corrupted / distorted. However, using File > Save for Web (legacy) results in a clear export.
2 votes -
a bug about importing vectorgraph
After importing a vector graph (pdf file), the vector graph appears very weird in the Adobe illustrator 2021. The imported pdf file seems to be covered with mosaics.
My PC is Macbook 2022 M2 . Previously, all look very well in another computer (Intel chip). I have no idea about what this bug should be attributed to? my computer system or Adobe illustrator 2021?
1 vote -
Switch window now blocked with an illegal action sound
When I've got windows open on two monitors, when trying to pick the window on my second monitor (and sometimes on my primary monitor), there is a bing (noise to say I'm doing an illegal action) and it doesn't allow me to do it. This has only started since the last update and is not consistent. The way round I've found for it is to go the Window menu and pick the file on my second monitor and then it's all back to normal again.
1 vote -
Huion Tablet and Windows Ink
I have the last version of Windows 11. Only on illustrator. I have a Huion tablet and the pen only has pressure when windows ink is activated. But as soon as windows ink is activated, it becomes almost impossible to click and drag any object with the pen, enter a group or chose a new tool (but no problem with the trackpad). So i have to chose between being able to work efficiently but drawing without pressure OR drawing with pressure but having debilitating lagging.
Is there a way to keep the pressure activated without activating windows ink ?
1 vote -
Demension Font size
when i using the demension tool, the size of the number to small and then me change the size of demension number and it only work on one, so when i click orther demension number the number of font size has changed but the demension number is not
2 votesThe issue seems to be resolved in the latest builds.
Please verify or refute it and comment back.
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Heavy lag in Illustrator using Apple M2
I just installed Illustrator 28 on my brand new MacBook Pro M2 (16GB RAM, 512GB Storage), a pretty well specced machine. Mac OS Sonoma 14.0.
I'm experiencing heavy lags in multiple forms: When typing text, when moving paths or objects.
This happens when "View using GPU" is enabled. Without it the lag is gone, but other graphical bugs seem to occur, so this is not an option for too long.
I uninstalled AI and reinstalled it freshly, not keeping my settings to rule out this as a possible cause. Issue is still there.I need a fix as soon as…
1 vote -
Retype does not work at all in Czech version of Illustrator CC 2024 (28.0)
The Retype function does not work at all on Windows 10. All attempts end with the message Selection not recognized. It doesn't matter if it's a vector, a bitmap. It doesn't recognize anything. Not even Hello in Helvetica.
On MacOS 13.4.1 the app displays possible similar fonts but you can’t select them, download them, nothing. Dead end.Nice work, Adobe!
5 votes
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