7797 results found

1. Moving deletes all layers

   If i try to move layers it deletes all the layers on illustrator

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   0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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2. Bug: dragging global swatch to the “plus” button doesn’t work as expected

   MacOS 12.6.2
   Illustrator 27.1.1

   To replicate the issue:
   Create a group of swatches and put a global swatch inside the group.
   Drag this swatch to the [+] button to create a duplicate.
   The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
   Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s named “Original Name copy”, while the original swatch keeps its original name. They act as two different swatches.

   MacOS 12.6.2
   Illustrator 27.1.1

   To replicate the issue:
   Create a group of swatches and put a global swatch inside the group.
   Drag this swatch to the [+] button to create a duplicate.
   The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
   Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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3. Bug: duplicate color names

   MacOS 12.6.2
   Illustrator 27.1.1
   The issue: one can create multiple swatches with the same name.
   Create a few non-global swatches or use existing ones. Go inside the swatches and edit the names to the same value for all swatches — no error is triggered.

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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4. Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023

   Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023

   Also, dot grids are displayed a little bit shifted towards objects that are snapped and aligned to this grid

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   1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Can’t reproduce. Please provide more info, about your OS, GPU, and screenshots of the 'shifting towards objects' you refer to.

5. Keyboard shortcuts not working with KLIM keyboard on ASUS laptop

   I have just installed a new (external) on my ASUS laptop and now all of the keyboard shortcuts that require three keys to be held, such as send to back, are not working. They work on the laptop keyboard.

   Shortcuts work in all other programs (such as word and online)

   I have updated all drivers, updated CC and also reinstalled the program. I have checked sticky keys are on and filter keys off. I don't know what else to do - it is severely impacting workflow.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Clipping Mask Shows Some Bugs

   Hi
   I’m using Illustrator CC (27.1.1) and macOS Monterey 12.3
   When I use a clipping mask, sometimes Illustrator shows hidden parts of images that are inside the clipping mask (that should be hidden). When I scroll through the artboards, bugs change shape. (Generally, images inside the clipping mask are effected by the transparency tool, screen, multiply...)
   Looking at the attached files you can see a clipping mask with some shapes inside.

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   1 comment  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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7. トラックパッドでの拡大縮小が出来ない

   トラックパッドの２本指でのピンチで拡大縮小が
   起動後、暫くすると出来なくなる。

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   Need More Info  ·  1 comment  ·  Actions  ·  Delete…  ·  Admin →
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8. Drop shadows rendering differently after updating from 25.0 to 25.4.4

   This is causing a lot of headaches in our department. The drop shadow appears to have gotten smaller after updating to 25.4.4, even though the values are the same. This edit is destructive and cannot be resolved by reverting to 25.0 and resaving. Attached is screenshot showing drop shadow changes. (AI file is larger than 50 MB.)

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   2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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9. Arrow keys cancel file saving

   Illustrator v. 26.3.1 on 16 inch, 2021 M1 MBP running MacOS Ventura(13.0.1).
   When I save a file, I typically arrow over to the end of the autofilled filename to remove the end of it and add what I want to add per my file naming system. However, when I press any arrow key on my keyboard, the "save file" dialogue box closes, and I have to initiate the process over again. No other keys cause this issue to occur, only the arrow keys. I do use an external keyboard, but in testing, the arrow keys on the built-in keyboard produce the same result.

   Illustrator v. 26.3.1 on 16 inch, 2021 M1 MBP running MacOS Ventura(13.0.1).
   When I save a file, I typically arrow over to the end of the autofilled filename to remove the end of it and add what I want to add per my file naming system. However, when I press any arrow key on my keyboard, the "save file" dialogue box closes, and I have to initiate the process over again. No other keys cause this issue to occur, only the arrow keys. I do use an external keyboard, but in testing, the arrow keys on the built-in keyboard produce… more

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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10. 3D revolve bug

    3D revolve not working correctly,
    feature produces a shrunken and repeated version of the sketch

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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11. Shape expanded automatically bug

    This is a bug I am experiencing. As soon as make a change on a shape it gets expanded automatically and this is not reversible if a pathfinder mode has been used (minus front for example). I am getting a small grey notification saying "shape expanded". I have not found a way to turn this off but it makes Illustrator un-usable for my purposes. I am attaching a screenshot of the notification that appeared as soon as moved one of the rectangle anchor points. Please help me as this is a business show-stopper for me. :(
    Also when using direct selection tool, i used to be able to select a corner of a rectangle and a corner radius option would show up... this is now not happening. :(

    This is a bug I am experiencing. As soon as make a change on a shape it gets expanded automatically and this is not reversible if a pathfinder mode has been used (minus front for example). I am getting a small grey notification saying "shape expanded". I have not found a way to turn this off but it makes Illustrator un-usable for my purposes. I am attaching a screenshot of the notification that appeared as soon as moved one of the rectangle anchor points. Please help me as this is a business show-stopper for me. :(
    Also when using direct… more

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    1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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12. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid ring' state again.

    This behavior leads to a problem with exporting the group as a vector shapes to PSD format.

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid… more

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13. Linked Files Crop changing when reopening a file

    I linked .ai files placed with a "bounding box" crop from the import options. When this file with the linked file is closed and reopened, the links already placed automatically switch to a "media" crop. This causes the linked file to appear much smaller.

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    0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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14. Certain colors generate #000000 HEX values in Color Picker dialog

    Bug in 2023 (v 27.1.1) Illustrator. Certain colors, when examined with the Color Picker, shows HSB rightness of 0, RGB all 0, and Hex code of #000000. See GIF.

    This is a pretty severe bug with other downstream consequence. Dragging these "broken" colors into swatches, for example, generates pattern swatches instead of process color swatches.

    1. MacOS Ventura 13.0.1 (M1 pro)
    2. 2023 (v 27.1.1)
    3. examining colors by double-clicking the Fill color square
    4. expected: always have valid HSB/RGB/hex returned. Bug: some colors give incorrect values.
    5. See screenshot & video at https://vimeo.com/786775139

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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15. Illustrator 2023 performance issues in Windows 11

    This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

    I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

    additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti, be quiet 700w PSU, Windows 11 Pro 22H2 22621.963.

    and just today I found the cause of the problem. when reinstalling Illustrator & Photoshop both went pretty well. but when I installed some brush packs in photoshop, that's where the problem appeared. it makes Illustrator extremely slow, even making windows run slow in performance too.

    and thanks for the hard work for the developer team that handles this software problem.
    I hope this performance issue can be fixed quickly.

    This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

    I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

    additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,… more

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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16. Bug. Opening a file only opens the file window. Workspace missing (all other info windows)

    Double clicking on my file (when illustrator isn't loaded) opens just the file window. All tools and other windows don't open. I have to manually open a workspace or the individual windows I need. Does anyone else get this?

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Translation error (German) 2

    There is a translation error in the German version of Illustrator 27.1.1 on Mac OS 10.15.7. The English word "Level" was translated to "Tonwertkorrektur" instead of "Textebenen" in the dialogue for bullet points.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. 変形パネルが少し欠ける

    どれだけパネルを広げても角丸の下部分が少し欠けた状態で表示されます

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    Need More Info  ·  5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Vertical Type Tool Not Working Properly

    (See Image for reference)
    When using the vertical type tool, it used to make a word have the letters stacked over each other. (like in column 'B) Now when you click with the Vertical Type Tool to type anything, it appears as image 'A'. I do not think its supposed to look like a word that has just been rotated 90 degrees? (like in column 'C')

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    3 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Illustrator not saving properly

    Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..

    Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.

    WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe bugs than actually getting work done.

    Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..

    Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.

    WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe… more

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    A slash can’t be used in a file name. since it’s an OS reserved symbol.

    There are other symbols like this: < > : " / \ | ? *