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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Numeric keypad not functioning properly in AI v27

    When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.

    MacOS Monterey v12.6.1

    iMac (Retina 5K, 27in - 2020)
    3.8GHz 8-core intel Core i7
    128 GB 2667 MHz DDR4
    Wireless Mac Keyboard/Magic Mouse

    Adobe Illustrator V27.2

    2 votes
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  2. Color guide options reset to default on Illustrator restart

    1. Windows 10 22H2 build 19045.2486
    2. Illustrator 27.2
    3. Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
    4. Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
    5. not file specific, also happens when setting options with no file open - screenshots attached
    4 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  3. Crash after moving complex artwork outside the artboard

    I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:

    1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).

    2) Turn on wire view in Illustrator (command + Y)

    3) select with lasso all points that are on the artboard

    4) switch to select tool (V)

    5) Start to move objects outside of the…

    11 votes
    4 comments  ·  Documents and Artboards  ·  Admin →
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  4. All user interface text is replaced with "[?]"

    All the UI elements show "[?]"

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  5. [Bug] "Print As Bitmap" (unchecked) checkbox is not honored.

    When I uncheck "Print as Bitmap", it is not honored at all, in any circumstance:
    a) In the Summary, it gaslights me.
    a) When I press Done and reopen, it's checked again.
    c) When I print, the graphics come out jagged, which tells me it is being processed with Print as Bitmap.

    I'm on AI Version 27.2, just updated.
    Apple M1 Max, MacOS 13.1

    1 vote
    0 comments  ·  Print  ·  Admin →
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  6. Bounding boxes disappeared

    Since updating to Version 27.2 all the bounding boxes have disappeared. To resize objects I can only put numbers in the Height and Width text boxes or click and drag individual anchor points with the Direct Selection tool. There is no way to click and drag an entire object to resize it. Late yesterday, even the anchor points disappeared, but closing and reopening Illustrator brought them back.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  7. Color UI won't stop auto filling in shapes with a last used color

    I don't know if this is a bug or not, but ever since updating to Illustrator 27.2, the color picker in the color UI (after holding shift + click) won't stop auto filling in selected shapes with the last applied color used to fill in a previous shape. This is very frustrating and significantly bogging down workflows.

    Running on MacOS Monterey version 12.0.1 using Illustrator version 27.2

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Adobe Fontが時々使えない

    契約は問題ないはずなのですが、Adobe Fontが時々使えなくなり、既存フォントで置き換えられてしまい、しばらく利用できなくなります。

    1 vote
    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Admin →
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  9. Dragging grid repeats to fill artboard

    Every time I drag the repeat to fill the artboard, Illustrator crashes and I have to reopen. Impossible to complete the piece. v27.2 Windows 10. All up to date and been happening a while.

    1 vote
    0 comments  ·  Repeats  ·  Admin →
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  10. Selecting and moving points

    When I select a curve that has another element behind, and then try to select a point to move it, most of the time I end up selecting and element behind this point (another curve or layer). So to avoid this I end up locking all element except the one I'm working on it, if I don't end up loosing a lot of time doing this point selection over and over...
    My guess is you should establish some virtual lock while this moving operation are happening, or some priority hierarchy...
    Another problem is while I move the point I'm pressing…

    1 vote
    0 comments  ·  Selection  ·  Admin →
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  11. Converting Text to Outlines no longer creates Simple Ungroupable compound path.

    When converting text to outlines in Illustrator 27.2, the text becomes transparent, contained within a clipping mask, and ungroupable.

    Previously, the text would become a grouped compound path of the same fill color as it was as text. I could easily ungroup it.

    I now have to release the clipping mask, release compound path, and use the shape builder tool to fix the letters with holes in them that are now filled in (letters such as R, B, b, O, o, e, etc...

    I am using Windows 11

    Could not attach .ai file. Kept getting "could not submit feedback" error…

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. Illustrator does not omit spaces in values in inputs, unlike in InDesign

    Just like it is demonstrated in this post: https://www.instagram.com/p/Cnv5bcuIOrt/
    Unlike in InDesign, where we can accidentally make this:
    '21 |mm' → '21 0|mm' and get '210 mm' as a result, in Illustrator it goes liek this instead:
    '21 |mm' → '21 0|mm' → '21 mm'
    It just doesn’t understand what an aiming mistake is. Makes little sense, since it can’t be anything but that, so no punishment, please.

    9 votes
    0 comments  ·  User Interface  ·  Admin →
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  13. contagocce

    lo strumento contagocce non copia più lo stile di un tratto pennello, cioè non riesco a copiare un determinato stile da un tratto a l'altro è un bel problema, spero lo risolvano presto.

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  14. Direct Selection Tool doesn't interact with Symbols in Illustrator 2023

    Direct Selection Tool doesn't interact with Symbols in Illustrator 2023

    2 votes
    1 comment  ·  Symbols  ·  Admin →
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  15. Unmatching sizes for identical circles with Preview Bounds

    When Use Preview Bounds option is enabled, Illustrator lies about the sizes of some of the identical circles on artboards.
    See the GIF and the .ai document attached.

    Enable the option, open Transform or Properties panel and select each circle. Three at the top right will display the proper size, with the stroke weight included — 8.5 + 3.5px.
    Three at the left bottom will be only 8.5 id diameter, without the stroke accounted for.

    5 votes
    0 comments  ·  Other...  ·  Admin →
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  16. Keyboard shortcut crashes Illustrator 27.2 when you pull down slider. Mac M1

    Keyboard shortcut crashes Illustrator 27.2 when you pull down slider. Mac M1

    1 vote
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

  17. Space on text disapear

    Windows 10 OS
    Adobe Illustrator (desktop) all updated (27.2)

    When i use text (type tool), for a single line or a text box, the spaces between the words disapear as i type it. I tried different fonts, different idioms on the text, tried check and uncheck hyphenization and always get the same result.
    Is that a configuration ussue that im not aware of? or is it a bug?

    3 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. Constantly Crashing

    I am on a iMac & the program crashes quite often with no set reason except I am doing either using a new tool, saving or switching layers... It also has locked up several times & I don't think my files are that big...

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  19. Pinch Zoom

    Pinch zoom stops working after using it a few times, using shortcuts on the keyboard sometimes resolves the issue but now the shortcut 'zoom out' seems to not be working either. Having to go to the tool bar to zoom in and out slows down a project a lot. Hopefully this will be resolved soon, I have updated to the newest illustrator version in hopes it would fix it but it seems it's only made it worse.

    Using MacBook Pro (2.6 GHz 6-Core Intel Core i7) IOS Ventura version 13.2
    Illustrator V. 27.2

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  20. Illustrator 2023 (27) Crashes When Moving/Dragging

    All versions (27 on) have been crashing when I try to drag/move a group or selection of items. This seems to happen more when I am moving in small increments or if I'm zoomed in, but can happen when I am zoomed out and moving a larger distance as well. Any attempt to drag items from one area to another seems to cause a crash! I have been using Illustrator 27.2, on a 64GB M1 Max MacBook Pro, running Ventura 13.1. I use a Wacom Intuos Pro tablet that is updated to the latest drivers.

    14 votes
    18 comments  ·  Performance  ·  Admin →
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