Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Legacy text objects updated after two file saves are completely lost
Bugs fixed in CC2018 are still not fixed.
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32018143-text-lost-when-updating-text-of-old-versionReproduction Procedure:
1. Prepare and open a file of version 10 or less.
2. Click [OK] button in Legacy Text Warning dialog.
3. Save the file as is.
4. [Important] Open the saved file.
5. [Important] Save the file as is.
6. Open the saved file.
7. Click on a legacy text object with the Text tool.
8. Click [Update] button in the warning dialog box.
→Legacy text object is completely lost.This bug occurs in all versions since CC2018.
Japanese:
ファイル保存を2回した後にレガシーテキストオブジェクトを更新すると完全に消失します再現手順…
38 votes -
Isolate object doesn't work at all inside Envelope's 'Edit contents' mode
When you edit contents of an envelope distortion, using the dedicated button in Control to do so, Isolation is not possible. I somewhat understand what technical difficulties are behind this, but... this feature is not new. You should have completed it way long ago. It’s sad to see when integration between native tools is poor and unpolished.
I need to isolate whenever I need to, within envelopes, compound paths, type characters.11 votes -
Auto Spell Check marks capitalization mistakes when type is set to ALL CAPS.
With auto spell check enabled, capitalization is still marked if the type is set to "ALL CAPS" in the the character panel's options. when using all caps, the capitalization of the underlying text should not matter, only what is displayed which is all-caps.
3 votes -
Export PSD is aborted with error
When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.
The error dialog appears twice, and the messages are as follows
1. Unable to export at this resolution. Please lower the resolution and try again.
2. The operation cannot complete because of an unknown error. [RES!]![error1.png](error1.png)
![error2.png](error2.png)The generated image is 4px in total and the resolution is not too high.
Environment:
- Illustrator 2022 (26.5.0)
- macOS 11.6.8
The same error occurred when I tried with Illustrator CS6.
Steps to reproduce:
- open the attached file 16383.ai
- Select [File >…
14 votes -
Menu interface is not displayed on Monterey 12.5.1 and Illustrator 26.5
Hi,
I have an issue with illustrator 26.5 :
I can't open files and the menu interface is not displayed, nothing works.
Same issue with InDesign 16.4.3 and all 17 versions.
I got a MBP with M1 pro on the latest macOS (12.5.1), i tried the Apple Silicon and Intel versions with Rosetta, both doesn't work.Thanks
2 votes -
German Umlauts incorrect on Start Page
German umlauts are not displayed correctly on the start page in Ilustrator 26.5
Ää Öö ÜüWin 10 Pro 19044.1889
1 vote -
4 votesPCM Miyuki responded
西名慧美 さま
Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
お使いのオペレーションシステムは、Mac OS X 10.15.7とのことですが、こちらのページにて、Illustrator の必要システム構成を今一度ご確認をお願いいたします。
https://helpx.adobe.com/jp/illustrator/system-requirements.html#macos-sys
ちなみに、最新版のMacOS12.5ですと、環境設定は問題なく動作しておりました。
お手数ですが、ご確認の上、また何かございましたらご返信のほど、よろしくお願いいたします。
引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Font compatibility issues between different iOS and Illustrator versions
My one system is on Mojave (10.14.6) running 25.4.8 illustrator. The other system is on Monterey (12.3.1) running 26.5 illustrator. And I have downloaded and installed Petrona font from Google fonts on both the systems.
Now when I try to open the file (that was created on Mojave) on Monterey I'm prompted for missing fonts! This compatibility issue is making it very difficult for me to work across my devices.
1 voteAs it turned out, the font was installed as a static weights collection on one system, and as a variable one on the other. Illustrator didn’t provide enough clarification on this.
However, please vote and comment if you have the same problem.
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Problem with linked png files
I opened a file I had last edited in January 2022 and it says there are a lot of missing files. Upon inspection it turns out only the png files are missing, jpegs are still linked. Now when I try to relink the missing files nothing happens. I'm taken back to the dialog box which said that the file is missing. There's no way for me to relink the pngs!
OS: Mojave, 10.14.6
Illustrator: 25.4.82 votes -
Text läuft über Textrahmenbegrenzung
Text sollte im Textrahmen bleiben und nicht darüberhinaus gehen.
2 votes -
An action set can’t be dragged into the topmost position
For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
Minor, but still a bug.12 votes -
Scale Strokes & Effects checkmark in Transform panel is disabled when nothing is selected
Illustrator has many ways to reach certain values, options and functions: through menus, panels, preferences, etc. Accessibility options are fine most of the times, and we are all used to this approach (sometimes it becomes ridiculous, like with many ways to access Transform).
But there are some toggles which are hard to control.
'Scale Strokes and Effects' can be accessed in Preferences (as a global option), in the Scale dialog (as a local option), and in Transform panel (as some kind of contextual option)...No. I lied, but in a way I once was fooled by Ai. These are the…
11 votes -
Locate in an action gives an error when nothing is selected
Layers panel has a 'Locate Object' command in its menu.
It can be recorded into an action directly, without messing with the Actions’ 'Insert Menus Item...' workaround approach.However, when this recorded action is called with no selection made, Ai throws an error (!):
The action failed with an unexpected error code.
Error:CANT...if there is nothing to locate, locate nothing. But an error is too harsh, it breaks workflows.
12 votes -
Eye icons are broken in AI in all panels
Unlike Photoshop, Alt+clicking an eye icon in Layers and Appearance does not hide everything else but the clicked item. The second Alt+click should revert the operation.
Same should apply for lock icons.
Then, clicking and dragging the cursor down through eyes to show/hide everything below the pointer works only in Layers — but no in the Appearance, where this is as much important.
13 votes -
Tool buttons appear as copies in other toolbars
Ai display a copy of the currently selected tool in each custom tool panel a user have. This is distracting, eats up space, and serves no practical purposes.
Yes, I kind of understand the logic behind this... 'what if a user does not have the currently picked tool in any panel now displayed? how can they know what tool is no active?' — but why EVERY panel? Choose one. Or let the user to choose one.
You are allowing to create toolboxes with no fill/selector stroke, without Draw modes even (Normal/Behind/Inside) — something a user can’t get anywhere else if…
11 votes -
You can't import actions by dragging .aia file into Illustrator
We can run a script by drag-n-dropping it into Illustrator.
We can open files like this.
We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.12 votes -
Free Distort effect doesn’t work properly with Freeform gradients
When Free Distort effect is applied to a path with a freeform gradient fill (we all now know it’s not a real fill), the stops just vanish if they happen to 'fall out' beyond the resulting path — the same way they get dropped when you edit a path with a Direct Selection tool (which can also be treated as a bug, because you are just ditching user data — these color stops should be able to be placed outside of the path!)
Images 6 and 7 show what happens if you try to make the shape larger than the…
15 votes -
Font Height Options Tab order is broken
In Character panel, when you choose an option to display Font Height Options, hitting Tab to focus works wrong.
Click Font Family field to focus it and press Tab to focus the next one, Font Style. It works fine, nut the next press moves the focus to the Font Size field, skipping Font Height Reference field!
So it means we can’t access this field at all using a keyboard.11 votes -
Spellcheck turns off when you apply Drop Shadow or other effects to a text
Spellcheck must work for all text objects once enabled, no matter what appearance it has.
Here, the same line of text with a typo in it has a drop shadow and a custom fill applied. No zigzag lines, and all those who count on Ai to mark they typos are in trouble.
11 votes -
Dissapearing controls
My controls are dissapearing. Attached is a screenshot.
I can select elements on the graphics but cannot see any buttons.
Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
AI version: 26.5
OS: Windows 10 Enterprise version 10.0.19042 Build 19042.16 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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