8139 results found

1. Illustrator does not recognize ".jpg" files when placed

   Illustrator does not recognize ".jpg" files when placed

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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2. Where to begin?

   The progression of Illustrator over the last 2 years has become maddening. Im sure this will never be read but having come to the end of my tether i need to say something somewhere. Firstly, at work, i use the same size image and format to start 99.9% of all my work. Yet every time i open illustrator, i have to put thoise dimensions in manually, in the recent section is just has 3 standard sizes (one of which is only ever used in the US, i am not in the US)

   Secondly, every time i open illustrator it reverts to essentials layout, to which i have to switch it to essentials classic and reverts to the dark theme.

   I realise i can set these things manually in the settings but whats the point of a recent section if it doesnt have the document i have created 900000 times.

   You have made export for web unusable and export for screens mean i have to label everything 20 times.

   And now youre getting rid of Creative Cloud Documents.....I cannot explain how frustrating this is. Your synced files system is not good enough, its confusing in the way it previews anything and for my £60odd a month i want to be able to have local copies on all my devices and have them sync to the other devices. I cannot understand how you think this is in any way better or even the same.

   All your recent changes seem **** bent on using AI tools when they are certainly not ready in the example of generative art - youre so far behind the rest its laughable, why even bother??? Has you seen midjourmey?? Theyre way aheadDo the things you do well, better.

   Given all of this i am growing more and more inclined to undertake a course in Serif or something similar. Given that your subscription fees are so high i cannot see the value in ******* off thousands and thousands of paying creators to try and get this "new user, exciting features" policy out.

   Adobe were the tech company to look up to, now its an absolute mess. Lets not even start on photoshop, indesign and after effects.

   Incredibly annoyed designer.

   The progression of Illustrator over the last 2 years has become maddening. Im sure this will never be read but having come to the end of my tether i need to say something somewhere. Firstly, at work, i use the same size image and format to start 99.9% of all my work. Yet every time i open illustrator, i have to put thoise dimensions in manually, in the recent section is just has 3 standard sizes (one of which is only ever used in the US, i am not in the US)

   Secondly, every time i open illustrator it reverts… more

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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3. Blend Modes are Broken in Illustrator 27.8.1 and also in After Effects 23.6.0

   Hello - I updated all my creative cloud stuff yesterday and blend modes don't work in Illustrator 27.8.1 and also in After Effects 23.6.0

   I opened after effects 22.6.5 and that works as it's supposed to.

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   3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   White canvas in Illustrator is actually transparent. Some blend modes require solid color underneath to make proper calculations, so get it rendered correctly, put something white in background (or filled with any other color).

4. The grid doesn't show in the GPU view.

   The grid doesn't show in the GPU view.
   Appear temporarily, just while using the Pen tool.

   Illustrator (Desktop) 27.8.1
   macOS Ventura 13.5
   iMac Retina 5K, 27-inch, 2020
   3.8 GHz 8-Core Intel Core i7
   AMD Radeon Pro 5700 XT 16 GB
   64 GB 2667 MHz DDR4

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Envelope Distort, Layers, and Illustrator Performance Bug

   I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
   This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.

   So far, the work-a-rounds that I have found are to either expand the appearance of the effect or to go into the effect and change the font, either to a new one or re-select the original font.

   There seems to be a bug with a font selected and the envelope distortion effect that causes the layers and the program to glitch, brick, and become immensely slow at processing.

   I'm attaching a file that has this error saved in it.
   When typing this, I am working on a Windows PC that is up-to-date and running the latest up-to-date version of Illustrator.

   I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
   This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.

   So far, the work-a-rounds that… more

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   8 comments  ·  Meshes, Distortion, Mockup  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As per the comment from the developer of the LTTR/INK plugin, this issue is going to be fixed in the upcoming update of the tool.

6. Bullets are forced when pasting a text

   Please take a look at the GIF.
   I paste a text (using Paste without formatting) into a mixed selection, made with Select All command. The text has both bulleted and non-bulleted paragraphs.
   I expect it to NOT have bullets enabled, since the first paragraph in the selection does not have it.
   Instead, Illustrator forces bullets for the whole pasted text.

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Horizontal Scroll **** + mouse wheel

   On mac OS, Illustrator version 27.8

   Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

   Expected behaviour is for the view to scroll left or right.

   Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

   It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

   This is a rudimentary feature of the UI, and important. Also a seemingly quick one to find and correct.

   Am I right?

   On mac OS, Illustrator version 27.8

   Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.

   Expected behaviour is for the view to scroll left or right.

   Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.

   It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.

   This is a… more

   3 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Reopening files and all images have been rotated 90 degrees

   Reopening PDF files that have been worked on the day before and all images have been rotated 90 degrees.

   Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.70 GHz
   32GB RAM
   NVIDIA GeForce RTX 2080 Super
   Windows 11 Pro (22H2)
   64-bit op system

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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9. Livetracing Bitmaps gives results with random shades of black

   Up until recently, if I used the Livetrace and Expand command on a bitmap it would produce results with only pure white and pure black, as you would expect. Now it randomly assigns values to every piece of what should be black. Instead of 100% black they are 99.29% or 99.67%. Normally I would select one piece, select all by color and move it. Now I need to click on every single piece and apply black to them. Very tedious.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Keith, the team reverted the Image Trace panel back to the more stable version. If you use 27.7 version, you can try to update to Beta, or revert to the older version, or wait until the Beta version will go stable.

10. Share does not support opacity mask

    The new Share for review does not display correct if there is opacity mask. I had open distressed texture tutorial from the Discover Panel and was eager to test Share for review … result was a black screen since this was below the group that had an opacity mask.

    I added other element they were visible but not the elements that had opacity mask. Releasing Opacity Mask and the review works as normal.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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11. Deselect Artboards command and hotkey problem

    When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

    For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

    But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
    And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

    This is hardly consistent and makes deselecting artboards a problem.

    One can say you can deselect them by clicking empty canvas... but the problem is that accidentally clicking an object creates a new object-size artboard instead, and not seeing empty canvas in a view is a common thing, and there is just no space you can click to deselect.

    ...and Ai does not even change a cursor when a click is going to create a new object-size artboard! You can vote for changing it here: http://illustrator.uservoice.com/forums/333657/suggestions/47070346

    When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

    For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

    But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
    And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

    This is hardly consistent and makes deselecting artboards… more

    11 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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12. ライブペイントオブジェクトにオーバープリントブラックを適用した際の問題

    ライブペイントを適用したオブジェクトに対してオーバープリントブラックを適用するとライブペイント設定が消える。

    macOS11.6
    Illustrator CC2022以降

    再現手順
    1. 線や麺の組み合わせでライブペイントを作成し着色する。
    2. ライブペイントオブジェクトを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
    3. ライブペイントに対して指定した処理が消え、閉図形外で保持されていた線も幅0.5pt、K100の黒に変化する。

    期待する結果
    ライブペイントオブジェクトに対してオーバープリントした際、閉図形外のK100の線等以外にオーバープリント属性を適用せず、ライブペイントオブジェクトの状態を保持する。

    実際の結果
    ライブペイントオブジェクトに指定した塗りなどの情報が消え、元から持っている線幅等の情報も一定値に変化する。

    代替処理
    ライブペイントに対する「ブラックオーバープリント」は行わない。必要なオーバープリント指定は手動で指定するか、ライブペイントオブジェクト自体を拡張してから「ブラックオーバープリント」を適用する。

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    7 votes

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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13. Saving PDFs and PDF compatible AI files are now taking forever to complete. PLEASE FIX.
    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Text shifts when moving text frames which use Every-line Composer

    As per this thread at forums:
    https://community.adobe.com/t5/illustrator-discussions/every-line-composer-bug-text-shifts-when-moving-text-frame/m-p/13992952

    Ai will recalculate justification each time a text frame with Every-line Paragraph Composer is nudged, either with arrow keys or dragging.

    Although it’s clearly just moving, and should not trigger recalculation, Ai does it (I can think only of one case when it should happen — when objects with Text Wrap enabled are present and intersecting the the moved object — and they aren’t and don’t).

    The text wobbles a bit and it's slow, to recalculate this every time.
    Why does it happen? InDesign does not do this.

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. GPU performance not detected (unavailable)

    AMD RX6800M: GPU Performance not detected by Illus, unavailable driver, not supported etc, while also the driver and the GPU appeared in the system information on Illus???
    Updated driver done, Reinstalled driver/programs done, forces use GPU done, meddling with performance done wtf???
    Number of Displays: 1
    Number of Drivers: 2
    Vendor: ATI Technologies Inc.
    Renderer: AMD Radeon(TM) Graphics
    DXVersion: Unknown
    Active Display Name: \.\DISPLAY1
    PrimaryDisplayAdapterIndex: 0
    Display Adapter[0] VendorID: 1002
    Display Adapter[0] DeviceID: 1638
    Display Adapter[0] SubSysId: 16c21043
    Display Adapter[0] Revision: 196
    Display Adapter[0] DedicatedVideoMemory: 496
    Display Adapter[0] DedicatedSystemMemory: 0
    Display Adapter[0] SharedSystemMemory: 7887
    Display Adapter[0] Attached Monitors: \.\DISPLAY1
    Display Adapter[0] PrimaryMonitor: 1
    Display Adapter[1] VendorID: 1002
    Display Adapter[1] DeviceID: 73df
    Display Adapter[1] SubSysId: 16c21043
    Display Adapter[1] Revision: 195
    Display Adapter[1] DedicatedVideoMemory: 11987
    Display Adapter[1] DedicatedSystemMemory: 0
    Display Adapter[1] SharedSystemMemory: 7887
    Display Adapter[1] Attached Monitors: None
    Display Adapter[1] PrimaryMonitor: 0
    Display Adapter[2] VendorID: 1414
    Display Adapter[2] DeviceID: 8c
    Display Adapter[2] SubSysId: 0
    Display Adapter[2] Revision: 0
    Display Adapter[2] DedicatedVideoMemory: 0
    Display Adapter[2] DedicatedSystemMemory: 0
    Display Adapter[2] SharedSystemMemory: 7887
    Display Adapter[2] Attached Monitors: None
    Display Adapter[2] PrimaryMonitor: 0
    ActiveDriverIndex: 0
    Driver[0] Name: AMD Radeon(TM) Graphics
    Driver[0] Driver Version: 27.20.22001.24003
    Driver[0] Driver Date: 20211215000000.000000-000
    Driver[0] Adapter RAM: 512
    Driver[0] PNP DeviceID: PCI\VEN1002&DEV1638&SUBSYS16C21043&REVC4\4&12C9051D&0&0041
    Driver[0] Installed Display Drivers: C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\amdxc64.dll
    Driver[1] Name: AMD Radeon RX 6800M
    Driver[1] Driver Version: 27.20.22001.24003
    Driver[1] Driver Date: 20211215000000.000000-000
    Driver[1] Adapter RAM: 4095
    Driver[1] PNP DeviceID: PCI\VEN1002&DEV73DF&SUBSYS16C21043&REVC3\6&1BE0D0F&0&00000009
    Driver[1] Installed Display Drivers: C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0374997.infamd64db9f85480b2603ac\B374840\amdxc64.dll
    DefaultEnableGPU: 1

    AMD RX6800M: GPU Performance not detected by Illus, unavailable driver, not supported etc, while also the driver and the GPU appeared in the system information on Illus???
    Updated driver done, Reinstalled driver/programs done, forces use GPU done, meddling with performance done wtf???
    Number of Displays: 1
    Number of Drivers: 2
    Vendor: ATI Technologies Inc.
    Renderer: AMD Radeon(TM) Graphics
    DXVersion: Unknown
    Active Display Name: \.\DISPLAY1
    PrimaryDisplayAdapterIndex: 0
    Display Adapter[0] VendorID: 1002
    Display Adapter[0] DeviceID: 1638
    Display Adapter[0] SubSysId: 16c21043
    Display Adapter[0] Revision: 196
    Display Adapter[0] DedicatedVideoMemory: 496
    Display Adapter[0] DedicatedSystemMemory: 0
    Display Adapter[0] SharedSystemMemory: 7887
    Display Adapter[0] Attached Monitors: \.\DISPLAY1
    Display… more

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    2 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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16. Fail to export. Transparency: Other options?

    Illustrator fails to export artwork correctly when "Other Options" showing under Opacity in Appearance palette. This artwork was created via legacy 3d extrude. It was also 'pathfindered' and 'eyedroppered,' the latter with Appearance checked.

    Attaching screenshots showing state of palettes and result in legacy Save for Web dialog. Same result in Export for Screens. Also attaching source file.

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. "Selection" automatically jumping to "move" when clicking on an object and move action isn't retained

    Adobe Illustrator Version: 27.7
    Operating System: Mac OS Ventura 13.4.1

    Regardless of the file I'm working in, when I use my selection tool to select an object, upon moving my cursor the object starts moving like I'm clicking and dragging it (this is after tapping once on the object and letting go on the track pad). Then, when I move the object and click on the trackpad again, the object moves back to its original position and Illustrator makes an error alert noise.

    I have uninstalled Illustrator a few times, downloaded older versions from CC, and restarted my machine numerous times. Being unable to successfully move a basic object has basically made this program unusable for me, so any quick help would be greatly appreciated!

    Adobe Illustrator Version: 27.7
    Operating System: Mac OS Ventura 13.4.1

    Regardless of the file I'm working in, when I use my selection tool to select an object, upon moving my cursor the object starts moving like I'm clicking and dragging it (this is after tapping once on the object and letting go on the track pad). Then, when I move the object and click on the trackpad again, the object moves back to its original position and Illustrator makes an error alert noise.

    I have uninstalled Illustrator a few times, downloaded older versions from CC, and restarted my machine numerous… more

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    1 vote

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    1 comment  ·  Selection  ·  Delete…  ·  Admin →
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18. Illustrator desktop version 27.8 Error message [UKCO] after update on 8-3-2023

    I get the following error message upon starting up Illustrator desktop.
    "The operation cannot complete because of an unknown error. [UKCO]"
    The app opens and I can create a new doc but the message keeps popping up.
    For now I'm reverting back to a previous version.

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    27 votes

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    20 comments  ·  Launch  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have rolled out a version with the fix for this issue. Please update to 27.8.1 from your Creative Cloud App to have the issue fixed. Thanks for your patience.

19. HEX References don't copy first time when you click on them!

    It's a new bug. But every time I click on the HEX panel in the Color palette, and press 'CMD+C' to copy, it deselects it the first time I do it, so every time I have to do it again. IT'S INFURIATINGLY TIME-WASTING.

    A similar thing happens in Photoshop, when you click on the 'Opacity' in the top of the layer palette. When you clicked on the word 'Opacity' it used to highlight the percentage so you could type your own, or 'Shift+down-arrow or 'Shift+up-arrow' to increase or decrease the opacity, or just type your own in. This doesn't happen any more either!

    It's a new bug. But every time I click on the HEX panel in the Color palette, and press 'CMD+C' to copy, it deselects it the first time I do it, so every time I have to do it again. IT'S INFURIATINGLY TIME-WASTING.

    A similar thing happens in Photoshop, when you click on the 'Opacity' in the top of the layer palette. When you clicked on the word 'Opacity' it used to highlight the percentage so you could type your own, or 'Shift+down-arrow or 'Shift+up-arrow' to increase or decrease the opacity, or just type your own in. This doesn't happen… more

    2 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Illustrator often fails to build a smooth blend for paths with mismatched number of anchors

    Take a look at the file attached and watch the images attached.
    Two curves are blended: one has 4 anchors, another one has 5 anchors.
    The blend Ai build has weird irregular slits in the middle.

    If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.

    This happens often in many other scenarios.
    The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
    Another workaround is to cut curves in pieces and blend in chunks.

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    13 votes

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    0 comments  ·  Blends  ·  Delete…  ·  Admin →
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