Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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Manually scaled text can’t be selected
If I click to select my text and double-click to scale manually, I am no longer able to select it again. If I want to select the text again I have to click and drag the select tool over other objects to select the text. Sometimes that works sometimes not. Doesn't work at all with a single object that's broken.
On Windows Desktop 64 Bit, Illustrator Version 27.5, last updated 5/6/23
1 vote -
Blank screen on start up and missed new features on new v. 27.6 (English language on Windows 10)
Just updated to the new version 27.6 in English language on Windows 10 pro, at the start up the home screen is totally blank (only the layout color instead of open, new file etc. buttons). Anyway I'm able to open files o new files from the menu. There is no trace of the new Ai features or of the other improvements coming with this new release. I tried both update from the previous version and install from scratch after cancelled the previous one but with no results.
1 voteWe have rolled out a hotfix today - v27.6.1, which handles this issue. Please update your build to this latest version through Adobe Creative Cloud Desktop.
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my cursor is showing a black arrow all the time and doesn't show the tool that I am using
All the tools are working perfectly but instead of the cursor showing the tool I am using, it shows a black arrow all the time. I tried to reinstall Adobe but with the problem persists. Attached you can see two screenshots of me selecting two different tools but the cursor remains with the black arrow. thanks
2 votes -
Display issue
Every time I select the rulers, the artboard and the selection outline disappears
1 vote -
Select Next Object commands in the right-click (context) menu are broken when in Isolation Mode
Illustrator provides two ways to access Next Object commands:
1. From Select menu
2. From the context menu, Select submenuHowever, they work differently.
If you use #1 commands, they behave as expected — Ai properly selects the objects at the current scope level (if we are isolated), by stack order in Layers.
But if you use #2 commands when isolated...
These commands, despite having the same names as the command from the top bar menu entries, rely on the object being clicked. But even knowing that (and it’s not an obvious thing to figure out), the result is weird.…10 votes -
Can't save PDF file in Illustrator 2023
Its really frustrating... I cant save ai file in local drive nor save as PDF.
1 vote -
Files have a swatch that cannot be deleted
Please help me understand why this swatch cannot be deleted. In this case it is a Pantone swatch, but in other files it's just a global color. I have deleted all objects and links in this file to be sure it's not connected to some hidden element.
Thank you for looking. It is becoming an issue in file cleanup for clients. They all have this one odd, unremovable swatch from another project.
1 voteAs it turns out the swatch was in use by the plugin.
If the same happens to you — try to check all the symbols, graphics styles, anything like this in the document that might use the swatch.
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Hyphenation ignores pre-hyphenated words
Many languages have pre-hyphenated words (like 'pre-hyphenated').
When I setup Hyphenation with Before and After values, I expect Illustrator to apply these to each part of a hyphenated word, not to the whole complex word itself, like Ai does in the picture (where the arrow is pointing). Instead, it should prefer the existing hyphen to break a line at, not just one symbol away from it. This forces users to use 'no break' often (which is hard to call) and generally spend more time on editing.
Here is a text example.
Not
pre-h
yphenated
but
pre-
hyphenated...and obviously it…
9 votes -
Illustrator goes not responding every time Font is scrolled through
I had my Illustrator 'not responding' every time i scroll the font character. I tried to install the old version but still no avail.
This issue has happened since a month ago and I had reported many times through feedback from the app itself.
1 vote -
Cannot save data to cloud after folder creation
MacbookPro M1 /Ventura13.0
Illustrator 27.5Reproduction procedure
1. Create a new folder when saving data to the cloud (in this case, the folder name is "素材" in Japanese)
2. I tried to save the file to the cloud as is, but it was not saved. I tried several times, but could not save the file.
3. It was possible to save the file locally. After saving locally, it was also possible to save the file to the cloud in the "素材" folder.It would be great if the folder could be created and then saved as is.
以下、同文を日本語で。
再現手順
1.クラウドにデータを保存する際、新しいフォルダを作成する（ここではフォルダ名を日本語で「素材」としました）…1 vote -
Glitchy Selection of simple rects, freezes, lags
I haven't used Illustrator for some years.. you can check my previous posts with great ideas and upvoted.
And now I just back to Illustrator, installed it trial on a fresh macOS MacBook and got this lags, video attached.
I just created empty document, with a couple rects and when I try to select any it lags like a crazy, everything is jumps, freezes etc.I found also the same here https://www.youtube.com/watch?v=NVi62donWCw
I have latest macOS up to today and just installed Illustrator firstly on my MacBook Pro M1.
7 votes -
Certain commands in Window menu don’t work in 27.5
Originally reported by shajhu1985@gmail.com
Several commands are not working in Illustrator 2023 version 27.5:
Separations Preview
Stroke
SVG Interactivity
Swatches
Symbols
Transform
Transparency
Type
I attached a screenshot of these, in a frame.
Give me the solution for this issue.1 vote -
1 vote
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Tools to create will not load at all
Tools to create will not load at all
1 vote -
GPU preview greyed out
Mac Mini M2 Pro 32GB/1TB
Ventura 13.4 (22F66)Illustrator 27.5
Just opening a file and the View using GPU is greyed out, which results in slow performance.
The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.Here are the files.
https://we.tl/t-OKm14RRB5aThanks in advance
1 vote -
macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。
macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。
3 votes -
Can't save changes
The illustrator doesn't save changes. I have been saving double file because otherwise I lose what I already worked on
1 vote -
Illustrator not copying SVG code to clipboard
After updating to v 27.5, objects that I copy and then paste into other apps are pasting as un-antialiased rasterized images. Previously, the copied data would paste as vectors into apps that accept SVG data, and antialiased transparent PNG images in other apps. To get around this I am first pasting into XD, then copying the data as SVG. It would be good to restore the original behavior of the clipboard.
1 voteAccording to the team, SVG copy/paste was disabled by default as many customers see performance issues on Windows 11 (due to clipboard recorder). It can get enabled back again in Preferences > Clipboard Handling > Include SVG Code.
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Share for review don't show the correct link for the file
- I shared for review a number of files, each time creating a new link for each file
- Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.
3 votes -
An object with a freeform gradient fill makes the coloring control in the tool panel switched to None
In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
Illustrator switches it to None, when an object with a freeform gradient fill is selected.I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s…
12 votes
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