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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. Illustrator not saving properly

    Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..

    Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.

    WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe…

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Find/Replace Fonts hangs/spins/beach balls when try to replace with system font

    Find/Replace Fonts hangs/spins/beach balls when trying to replace missing font with system font. This also happens when trying to viewing any of the local system fonts. Can only force quit Illustrator and cannot replace the missing font. If you open the NHS Spring VG 2023 Quarter Page Ad.pdf file in Illustrator and try to substitute the font with the Adobe Font GarageGothic it is not possible. - macOS Monterey Version 12.5.1 Apple M1 chip with Adobe Illustrator 2023 version 27..1.1

    2 votes
    8 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!

    10 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. CMYKのパラメータで触ったもの以外が勝手に0％になる。

    Win10 pro
    Ver. 27.1.1
    CMYKの異なるオブジェクトを選択後、CMYKのいずれかを同じ数値にしようとすると、選択したもの以外のパラメーターが全て0％に変更されてしまう。
    以前はそのようなことはなく、選択したもの以外のパラメーターはキープされていた。
    例えば、C:10,M:20,Y:30:K40とC50:M:60,Y:70,K:80の2つのオブジェクトを選択し、両方のYの値を90に同時に変更しようとした場合、CMKの3つの数値はキープされず勝手に0に変わってしまう。

    3 votes
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. 選択したオブジェクトのバウンディングボックスがずれる

    いつもお世話になっております。
    非常に便利なソフトを開発し運営し続けてくださっていることに心から感謝いたします。

    本日Illustrator使用時に以下のようなバグが確認されましたのでご報告させていただきます。

    シェイプを選択時に最大まで拡大をした時にバウンディングボックスがオブジェクトとずれている。
    ver 27.0.1の時にはこの現象は起こっておらず、ver 27.1.1にアップグレードした後に確認された。

    【添付画像参照：Illustratorbugimg.jpg】

    【PC環境】
    Windows 10 Pro（バージョン：21H2）64bit

    数々の要望にご対応いただいております皆様に感謝しております。

    何卒、宜しくお願いいたします。

    4 votes
    Need More Info  ·  4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. フリーグラデーションオブジェクトがFinderプレビューに表示されない

    環境: M1 iMac OS 13.0.1 / Illustrator 27.0.1

    フリーグラデーションがFinderプレビューに表示されません。
    表示されない形式はaiとpdfです。
    同じファイルを別のデバイスで確認したところ、最新のMacOS13で表示されないことが確認されました。

    3 votes
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  7. Fonts do not displaying on Character panel

    Select the text inside the illustrator and character panel is empty, never show any fonts be using. My computer didn't install the fonts but can display correctly in illustrator.
    When exported to PDF, can check the fonts is using Lora-Bold.

    I'm really frustrated and worries, how to check incoming files if always having this issue.

    Please help on this method.

    Version: Adobe illustrator 2022 and 2023
    MacOS : Big Sur and Window 10 Home

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. Illustrator 2023 (27.1.1) help -> user guide -> search doesn't work

    Illustrator 2023 (27.1.1) help -> user guide -> ...helpx.adobe.com... search doesn't work on MacOS Ventura - Firefox 108.0.1

    1 vote
    0 comments  ·  Learning and Help  ·  Admin →
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  9. Cannot input color code in Websafe RGB

    When i try to add the color code for R, G and B in websafe RGB scheme, as soon as i enter the value for R and move to G, both the fill and stroke becomes null. I can only enter the color code in the bottom text area which has the entire code

    3 votes
    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  10. pattern swatches using raster artwork creating glitch

    I am using a mac studio, M1 Max chip, Ventura 13.1, and Illustrator 27.1.1. Issue occurs when using GPU view.

    I use pattern swatches extensively in my work to create a digital foil effect. My pattern swatches are made from raster images placed into Illustrator. I have been using this for years with no problem and am only experiencing this problem since upgrading my computer and my software.

    When I move artwork that uses the pattern swatches, splotches of my pattern appear in my document, sometimes even on my artboard covering my artwork.

    This directly interferes with my workflow.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. Objects are rasterized when pasted from the buffer history

    When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)

    I use the program for Clipboard Manager "Unclutter".

    Because of this bug, it is impossible to use the program normally
    No such bug is observed in Illustrator 26

    Mac OS 13.0.1 (22A400)
    Adobe Illustrator 27
    Mac mini M1

    5 votes
    24 comments  ·  Other...  ·  Admin →
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  12. Crazy rays produced when selecting a path with many anchor points

    When selecting a path with lots of anchor points (1000+) I've been getting crazy rays bursting from the path in all directions in a huge multitude of colors. It's been happening for about a 2 months now. Mainly happens when using group selection tool. All functionality and visibility of the art is lost when this happens and I need to deselect all art in order to carry on. I've attached some images of what the screen looks like when this happens.
    AI version 27.0.1
    Mac OS 13.0.1
    Mac 3.6 GHz 8-Core Intel Core i9
    128 GB 2667 MHz DDR4

    2 votes
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. A size of a selection with a certain object inside is calculated wrong

    Take a look at the GIF attached and the document.
    When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

    1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
    2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
    3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
    4. Select…
    10 votes
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  14. The top of my screen is glitching out whenever I open Ai ver 27.1.1

    I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  15. Illustrator 2022 changing stroke with changes the width height

    Every time I change the stoke width of a line, it scales the height or width - even if in scale I've unselected 'scale strokes and effects'

    1 vote
    0 comments  ·  Strokes  ·  Admin →
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  16. When working with hi-res Black and White Bitmaps Illustrator goes to CPU preview disabling GPU Animated / Scrubby Zoom.

    When using hi-res BW bitmaps, 'Scrubby Zoom' or 'Animated Zoom' disables itself even if it's enabled in preferences. This happens after roughly 1 or 2 seconds after opening a file with this kind of images. The window goes from CMYK/Preview mode to CMYK/CPU mode as if it was in Separations Preview or CPU preview, even though it wasn't set to either of those. View>View Using GPU becomes grayed out so I can't go back.

    This bug is happening on a file with 2 1200dpi bitmap 5"x5" (embedded and/or linked), each under 1MB in size, making the Illustrator file 3MB total,…

    3 votes
    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. Alt/Opt clicking into the spectrum bar in Color panel now changes both fill and stroke on release

    When I hold Alt/Opt and drag the cursor over the spectrum bar, I am able to change the color of the inactive attribute — in this case stroke, since fill is activated. However, as soon as the mouse button is released, the fill gets changed to the picked color too! This was not the case in the the previous version.

    11 votes
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. "NEW ART HAS BASIC APPEARANCE" APPEARANCE panel options NOT working for BRUSH

    On the desktop version of Illustrator.....

    When you use the pencil tool with 'NEW ART HAS BASIC APPEARANCE" set in the APPEARANCE panel options, any subsequent/new pencil art has a basic appearance as it is supposed to.

    When you use the pencil tool with 'NEW ART HAS BASIC APPEARANCE" NOT set in the APPEARANCE panel options, any subsequent/new pencil art has the same appearance as the last made pencil stroke as it is supposed to.

    THESE TWO 'NEW ART HAS BASIC APPEARANCE" SETTINGS in the APPEARANCE panel options unfortunately DO NOT WORK this way when using the Brush tool.

    The…

    1 vote
    2 comments  ·  Brushes  ·  Admin →
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  19. highlighted selection box not appearing for text

    When I select text, the bounding box appears, but when I select actual letters/words to edit, there is no highlighted/selection box showing me that I am selecting characters and which one. It's like I'm playing a bit of a guessing game: let's see if I actually selected the letters I meant to, fingers crossed!

    The picture attached shows through the character tool module that I've selected two slightly different fonts(same face & size etc, just different weight) but that the text itself doesn't appear to be selected. I've only selected the italicized to the blue text at the bottom of…

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  20. New File launch interface slow or unresponsive in latest 2023 update (21.7)

    New file launch unresponsive to clicks made with trackpad and Wacom Intuos Pro Tablet (with the stylus). Seems normal on mouse.

    1 vote
    0 comments  ·  Launch  ·  Admin →
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