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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. リンクを再設定する度にダイアログがズレていく

    保存時に同様のバグがあるようですがこちらも改善お願いします

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  2. Offset Path Effect unexpectedly losing details

    Issue with the Effect, Path > Offset Path... As a professional printer, we need to counter the spread of ink and recently had a job where the client pointed out that the dots of the letter 'i' were missing in their text... Normally I'd offset by -0.025mm as this is counters the ink, but due to the font style, I set at -0.01mm and expanded... In our investigations, we have found that -0.012mm would have been fine, but below starts producing very unexpected results... I did wonder if it was down to the complexity of all the text, but it…

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  3. Font weights have disappeared from existing document in 27.0

    I opened an existing document, which used Quicksand in various weights. Now, with it opened via Illustrator 2023, all the weights have become one weight, ie light. There is nothing wrong with the Font, I am also using it in Indesign all the time, and it's working fine there. Please see screengrab, showing the PDF on the left (what it should look like) and Illustrator file on the right. The alert box only came up when I clicked on a text box, ie it wasn't there when i opened the document initially. Please help, this is a multi page document…

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  4. images with opacity masks not appearing in GPU preview with Trim View on

    Some images with opacity masks not appearing in GPU preview with Trim View on. They appear all the time in CPU preview, but disappear again when switch back to GPU preview. See screen shots: first is GPU preview in Trim View., second is GPU preview normal.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. 3D effect in Illustrator 2023 doesn’t work

    After updating to 2023, the 3D effect no longer works on macOS 12.6.1. This is also the case with Photoshop. I then get the message that an error has occurred.
    I don't have that problem on my laptop with the latest version of macOS.

    1 vote
    6 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  6. Missing lines when import svg/pdf file to illustrator

    Many lines were missing when I tried to open the pdf file in Illustrator. Before I imported the file generated from Qgis, I released the clipping files and broke apart the paths in the Inkscape. I also tried the "place" tool instead of opening directly, but it didn't work when I embedded the linked files.

    Can anyone help?

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  7. Change case feature not working.

    I am trying to change from uppercase to lowercase. Using 26.5.1 (64-bit) version. I wish I had not upgraded as it crashes every few minutes. Steps: highlight text; Type-->Change case-->lowercase. (In the attached video the Type drop down does not appear in the recording; follow the mouse.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Toni, for some reason you have All Caps option enabled in the Character panel for this particular text selection (or rather the whole type on path object).

    Once disabled, Ai stops to force the capitalization for it, and the result of Change Case commands start to be visible.


    I agree though it can be tough to discover.

    If anyone else happen to have this exact problem — please add your votes, so the team can get data on reviewing this in the future.

  8. Export window won't appear on screen, except for a few options, but they don't work

    When selecting Export, the box won't show, but some options do. These options showing won't work by clicking on them or via keyboard.
    Sometimes the Export box appear if I change between Desktops or screens.
    Illustrator 27.0 (2023)
    Mac OSX 12.6

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  9. text tool is slanted by default and cannot be fixed

    (Using MACOS Ventura 13.0 on Macbook Air with M1 Chip.) This issue is both on PS and AI 2023.. When I use the text tool, the text appears slanted and cannot be set to the correct angle. Does anyone have thoughts on this? This was also happening on PS/AI 2022. See screen recording for visual.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. The Properties panel is slow to respond

    If nothing is selected and artboard info is showing, when I make a selection it takes forever for it to change from the artboard info to showing the selection info/options for transform, appearance, align, etc.
    Sometimes I have to click on a different panel tab (to make the property panel go behind) and click back on properties for all of that to appear again.
    It's such a waste of time doing all the extra clicking or waiting ... or both.

    Also, when I have an object or group sitting ON the artboard (the only artboard in the document), why does…

    2 votes
    1 comment  ·  Properties Panel  ·  Admin →
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  11. Colors in newly created files get neon-like saturated

    I have created some new files while being connected to a projector (NEC).
    When opening the same files later without being connected to the projector, the colors are extremely saturated.

    File saved without an embedded color profile as I always do.

    The screenshot doesn't capture it well

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  12. Bullet list cannot be disabled

    No matter how the bullet list is set up in Preferences > Type, Illustrator will always make a list after typing the characters +, * ,# , - followed by a space. https://community.adobe.com/t5/illustrator-discussions/automatic-bulleted-amp-numbered-lists-while-typing-bug/m-p/13315015#M341830

    20 votes
    12 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  13. Blend snaps back when you move an object

    When you move one of the objects after having created a blend, the new position doesn't stay. Instead the blend snaps back and the outline of the object stays in the new position. Described in this thread with videos:
    https://community.adobe.com/t5/illustrator-discussions/blend-tool-object-snaps-back-to-original-position/m-p/13312720#M341688

    4 votes
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  14. Can't Export to DWG

    You used to be able to export your file as a DWG, but in the 2023 update you no longer can. Why? If you opena DWG you can still save it, but if you open a fresh document you can't export to DWG like normal. CAD and illustrator crossover is extremely common and important to have and this needs fixed ASAP.

    3 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  15. Fill/Stroke automatically snaps back to previous setting

    Whenever I make a change to fill or stroke (color or on/off) it automatically reverts to the previous setting as soon as you click back to the artboard. (ie: select shape, turn stroke off, stroke turns back on, hit cmd+z to undo the stroke turning back on. This has been happening over multiple versions.

    7 votes
    2 comments  ·  Strokes  ·  Admin →
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  16. Graph type tool crashes when selected.

    iMac Pro, Monterey, Illustrator 27.0.
    With a graph selected I click on the graph type in the contextual mouse menu (right click). Illustrator crashes.
    Same crashes on my MacBookPro latest Intel version running Ventura with Illustrator 27.0.
    BTW: give us a working graph tool, not this dinosaur from 1995.
    BTW2: Make Illustrator multi core.

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  17. AI打開缺字體文件卡死界面問題，只能任務管理器強制關閉。

    有bug的AI版本，ai2022 ai2023都有问题。ai2021没这个问题。
    问题描述：
    1. 缺字体的pdf文件，只要右键打开方式用ai2022 2023打开，进到界面弹出缺字体提示，大概率整个AI卡死。
    2. 先打开ai2022 2023界面，缺字体的pdf文件选择右键打开方式选择ai2022 2023，弹出缺字体提示，超高概率整个AI卡死。

    1 vote
    5 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  18. Pantone colors are printing blank when printing from Illustrator using Photoshop DSC.EPS

    While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.

    Please refer to this post for…

    7 votes
    7 comments  ·  Print  ·  Admin →
    How important is this to you?

  19. Alt+Drag Duplicate is not working correctly

    When you use ALT and Drag to duplicate Objects, the duplicating is canceled if you release the ALT-key before you release the Mouse Button.

    Also, if you release the Alt, but don't move the mouse, the original one will be still visible, but it will disappear after you release the mouse button (or move the mouse). So, the Illustrator leads you to assume that the Object will be duplicated, but it actually wont. See the attached GIF.

    In every other App that has the same functionality that I have used the duplicating will continue even if I release the Alt…

    1 vote
    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  20. Illustrator is freezing

    It's been 2 weeks that illustrator keeps freezing. I have updated, uninstalled/reinstalled the app, and still does the same thing. I'm working on a file and once I want to save, the app freezes and I can't do anything about it, no button works or anything and I'm unable to save as every time I save that's when it happens.
    I see my page/work but can't touch anything, the only way to get out is to Force quit from the task manager.
    Really need this to be resolved as I use illustrator everyday for work and can't save any of…

    2 votes
    1 comment  ·  Performance  ·  Admin →
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