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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7719 results found

  1. If the vote is low, is the insect I found a bug a bird?

    Let me tell you from the beginning, I'm not trying to get more votes here..
    What does voting change? Does it produce a solution? What does it matter if I get 1,000,000,001 votes?
    For example, there is a bug in illustrator and I prove it. But vote 3 etc. 5 Does this cease to be a bug? What a stupid app.
    I have serious doubts that Uservoice is cumbersome.

    In the meantime, check my profile if you want to see my questions.

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  2. Delay from keyboard causes unnecessary errors

    I've reported this in the past, and I'm shocked and frustrated that nothing has been done to resolve it: There is a delay between when a button is pressed on my keyboard and when Illustrator registers it. As someone who has used this application for over 20 years, I'm very fast. As a result, when pressing (for example) the OPTION key in order to do anything (like changing the direct selection tool to the Group Selection tool) it takes an additional half of a second for Illustrator to register the change. Considering the speed at which I work, this means…

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  3. Cmd/Ctrl + Enter does not work in Properties to constrain a value temporarily

    I want to say first of all. Maybe most people don't know this. For example, the Transform Palette has a great feature while holding down the Ctrl key. At least for me.

    With Ctrl+Enter in the Transform Palette, I can scale proportionally enlarge/reduce regardless of whether the Constrain Width and Height Proportions button is selected or not.
    This feature (Ctrl+Enter) Properties Panel Does Not Work. When will you make this palette that you are so proud of more useful? For example, I want to add the Layer Palette custom. etc.

    The same feature that worked in the old versions of…

    15 votes

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  4. Match maximum allowable PDF export dimensions to maximum artboard dimensions

    When I try to save my artboard as a PDF I get this error: "The dimensions of this page are out-of-range". After researching, I found that the artboard needs to be under 200" to export as a PDF. Any way to change this limitation to 227" to match the maximum artboard size of illustrator so we don't get this error?

    3 votes

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  5. URGENT: Enter key does not work in any Type Tools Illustrator Beta 26.6.555

    Adobe Tech Support was unable to resolve.

    This was not a problem in the prior release of 26.6 before .555

    When using the type tool in any form, horizontal, vertical, etc., the enter key no longer inserts either a [CR] or [CR LF].

    This is inconvenient for working with headlines or titling (attached graphic), but an absolute dealbreaker for working with long text.

    4 votes

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  6. Cannot grab corner handles on bounding box

    Upgraded to latest version 26.5 this morning. Now, when I try and grab the corner handles on the bounding box, they flicker and disappear constantly, so cannot grab to rotate shapes or text boxes.

    macOS Monterey 12.5.1 Mac Mini (M1 2020)

    5 votes

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    5 comments  ·  Actions  ·  Admin →
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  7. Selection and Direct selection tool behaviour errors

    The issues have to do with what items are selected, and which properties are displayed in panels (appearance and attributes) when using the selection tool and the direct selection tool on various configurations of item.

    Please see the attached AI file for a thorough QA breakdown of this issue (s).

    The most impactful error can be seen when using the Direct Selection tool on an item(path or text) in a group which contains only that one single item.

    The expected behaviour should be the same as for any other usage of the direct select tool: it selects the item within…

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  8. Arrange Error

    The program doesn't allow certain layers and artwork to be arranged to the front... have to start over on specific things because of whatever the bug is that doesn't allow "arrange" to work properly.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  9. It's 2022. Can we get some glaring, long standing bugs fixed please?

    There are long standing user requests for all of these:

    • 'Export for Screens' still adds extra pixels on exports unless the artboards are placed to exact pixels

    • Artboards can't be moved to snap to exact pixels, meaning if you move artboards you probably have to manually remove any decimal places in the artboard position, or else Illustrator will add extra pixels on export...

    • Smart Guides show up when creating or moving artboards, but don't actually work because creating or moving Artboards doesn't snap

    • Artboard names will randomly revert back to old names

    • In the Export for Screens dialog box, Artboard…

    3 votes

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  10. Unable to launch. Can't connect to server.

    Have tried every suggestion I could find to fix this myself. I am connected to the internet; i have deleted and reinstalled; i have checked the logs, the hosts, my firewall, my system compatibility, and my drives. Seriously want this fixed asap.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  11. GPU renderer fails on complex appearance stacks involving Knockout Group

    I have an appearance stack that uses a scatter brush at 0% opacity to knockout parts of the underlying fill, thanks to Knockout Group being checked on this object.

    It does not seem to work on the GPU renderer.

    Some experimentation suggests that it does work if I shift the overall object's transparency from Hard Light to Normal. I haven't tried other opacity modes.

    I have included a file with an example path, as well as screengrabs of how it renders on the CPU and GPU previews, and the data given by the "system info" button in the Performance pane…

    2 votes

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  12. pathfinder - unexpected behaviour inside script

    when I select two compound paths and subtract, I get a fully selected group.
    If I create an action consisting of just the pathfinder operation and run it from the actions panel, the result is identical.
    If I call this action from extendscript, the group sometimes is only partially selected. - and the following steps produce unexpected results :(
    It turns out that adding an extra object.selected = true can help.
    I observed this in 2022 edition, I have the impression that this did not happen in 2020 edition

    2 votes

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  13. Illustrator Fails to request Disk access cannot access file system i.e. cant save the files!

    I have a freshly set up m1 mac Illustrator 24.6.1 and I was stumped today when using Illustrator for the first time on it. When after working on a file I could not save it. Save, Save as, Save a Copy,"Save Before Your exit - save" all failed to do anything. I then tried opedning a file... I discovered that Illustrator had failed to get permission from Mac OS to work with files. So I was stuck with my work that needed to be saved!
    I opened system preferences => security & privacy=>privacy, and then file settings, and saw that…

    1 vote

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  14. slicing problem

    I'm having a weird glitch with Illustrator. The program works fine until it suddenly the selection stops working. no matter which tool I select I get the same result- the cursor slices any shape that's selects. I can't pick anything or preform and other function, the cursor just slices the shape. If I close the program and restart it it fixes itself only to happen again a few minutes into the re-launch.

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  15. Preferences dialog window opens small, tiny, shrunk, and I can't access any settings

    Problem with Preference panel in Illustrator since the last update of the app.

    A person from Adobe helped me yesterday by removing all the caches and preferences from illustrator, it worked right after but today it's happening again.

    9 votes

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  16. Can't export selection properly

    Have some simple artwork with some outlined type. Prior to the update, it all exported properly with "Export Selection..." Now it SHOWS it's going to export in the preview, but no matter what I do the majority of the text is absent. If I segregate the export to even simply one of the letters not exporting, it still exports incorrectly (even though the preview before the export shows the character) and results in an empty file!

    1 vote

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  17. 1 vote

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  18. 1 vote

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  19. Bug fix: The odd placed linked image changing size or position or both, on opening.

    The odd placed linked image changing size or position or both, on opening.

    2 votes

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  20. Changing color via Hex doesn't count as an action, so save does not update file

    When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

    Any other form of changing the color of…

    6 votes

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