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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Do not loose focus for the Scale dropdown’s field in Export for Screens dialog after we choose a value

    在“导出为多种屏幕所用格式（ctr+alt+E）”对话框中，选择“高度”“宽度”“分辨率”后，“缩放”编辑框应自动获得焦点，这样在选择上述选项后就可以直接输入所需数字，减少使用鼠标激活编辑框的操作，更加高效，体验更好。

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  2. I'm tired. Tools occasionally don’t work, artboards don’t get edited, links don’t hold.

    My illustrator since I downloaded it has been very bad, at the moment it is buggy and does not let me edit the artboards, I even had to restart my PC. The bug happens with all the tools and just with the passing of the hours it fixes itself, but I'm tired. I can't even add images or screenshots because it doesn't leave me when it's in that state, it's not my computer, it's a very good computer and I can't say it's because I'm doing something wrong. Simply out of nowhere some tool does not work or the application…

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  3. Adobe Fonts won’t load in Creative Cloud Desktop app

    Need help finding fonts even the fonts won’t load in Creative Cloud. Been loading for over 10 mins

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. 颜色选项滑块不能随着鼠标一起移动

    28.5
    如视频，调整颜色时，滑块不能和鼠标同步移动。

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  5. Copy/Paste formatted text is broken

    Mac M1 Pro, 16Go, macOS 14.5
    Illustrator 28.5

    When I copy/paste formatted text into a new text frame or at the text cursor place, the formatting is lost.
    It seem that the formatting of first paragraph is applicate to all paragraphs.
    Kerning adjustments is also lost.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  6. Generating an artwork always shows 'We’re experiencing high demand' message

    Not generating neither object, nor scene or symbol...

    2 votes
    0 comments  ·  Tools  ·  Admin →
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  7. Intertwine unknots in places on Expand Appearance and PDF Asset Export

    In Illustrator 28.5 (macOS 14.5, intel)
    • Create intertwine from paths with 2 strokes (lower is black and greater weight)
    • Either use Object > Expand Appearance or use Asset Export to create PDF
    • Several crossings reverse on some Intertwine objects.

    2 votes
    3 comments  ·  Clipping, Intertwine  ·  Admin →
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  8. テキストバグ

    v28.5
    英数で　「1（いち」「.（ドット」「　（半角スペース）」と入力するとスペースは全角で入力され、バックで削除できなくなる。選択もできなくなる。これをアウトラインをとった時、消えてしまう場合とそうでない場合がある。

    「1（いち」「.（ドット」「　（半角スペース）」と入力したい場合は「1（いち」を入力する前に何か任意の数字（文字）を入力してから「1（いち」「.（ドット」「　（半角スペース）」を入力した後、任意の数字（文字）を削除すれば通常通りに入力、アウトライン等可能

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  9. Clipping Path Dimensions disregarded when exporting JPG in version 28.5

    When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?

    2 votes
    0 comments  ·  Clipping, Intertwine  ·  Admin →
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  10. Confusing repeated profile mismatch warning

    When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
    Using the Place command it will give you a warning about the Profile mismatch.
    When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
    This…

    2 votes
    0 comments  ·  Images, Links  ·  Admin →
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  11. Canvas is flickering after waking the computer up

    Flickering around the artboard when the type tool is selected. The system had been in sleep mode for about an hour. When I returned, dragging my mouse over the window, the area surrounding the artboard flickered. Every mouse movement made the background flicker. It did not happen if the window was not the foremost window active.

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Activated fonts in Creative Cloud do not show in Illustrator

    The ...
    https://fonts.adobe.com/fonts/mrs-eaves#fonts-section
    ... will not show as activated in Adobe Illustrator. It is activated in Creative Cloud but is shown as a missing font.

    2 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  13. Mouse button abnormally released/pressed

    OS: MacOS Sonoma 14.2.1
    GPU: Intel Iris Plus Graphics 655 1536MB
    Ai version: Adobe Illustrator 2024 28.4.1

    Hi,
    we are developers of an app with hotkey customizer running in background.
    The app works fine most of the time,
    while confronting some difficulties on interacting with Ai.

    The basic idea of the app is registrating key event observer to the system,
    then either intercepting the customized hotkey or leaving others to system for further transmission.

    However, after we register the listener,
    Ai seems sometimes skip the mouse-releasing event of a click,
    and then hanged in a "dragging" state until another click.…

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  14. 3D inflated art has rippled edges

    I'm getting rippled edges when I apply inflate to vector artwork. I've tried various settings but can't get it to appear as smooth lines. There's also a slight clipping to the right pupil. Can't get it to render properly.

    2 votes
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  15. Clipped images gets displayed on adjacent pages in exported PDFs in readers such as Microsoft Edge browsers

    When I place multiple images in a clipping mask, whether it is exported as PDF or saved as PDF, or even if I use Acrobat to optimize the PDF, some PDF readers such as Microsoft Edge will show the image at the bottom of the clipping mask. It becomes a color block displayed on the PDF, but these extra color blocks will disappear after enlarging the PDF interface.

    当我在一个剪切蒙版中放置了多张图片之后 ，不管是导出为PDF还是储存为PDF，甚至我使用了Acrobat对PDF进行优化，都会导致某些PDF阅读器比如“Microsoft Edge”显示出在剪切蒙版底层的图片，变成一个个色块显示在PDF之上，但是放大PDF界面后这些额外显示的色块又会消失。

    2 votes
    1 comment  ·  Clipping, Intertwine  ·  Admin →
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  16. Baisse de performance au bout d'un certain temps

    MacBook Pro M1 Pro 16 Go - Mac OS Sonoma 14.4.1
    Illustrator 28.5

    Illustrator fonctionne parfaitement jusqu'à un moment où les raccourcis claviers ne fonctionne plus, le traitement de texte met du temps à afficher le texte que je rédige et la moindre action fait apparaître la roue de chargement sur la souris.

    La solution (que j'espère temporaire) que j'ai trouvé est de fermer et de réouvrir l'application

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  17. dxcore.dll not found

    Illustrator won't open due to "dxcore.dll not found".
    I have been on forums and many people have posted about this.
    Seems to be an issue with the latest update as the posts are quite recent.
    Temporarily fixed by reinstall of Illustrator. As yet, have found no permanent solution.

    2 votes
    0 comments  ·  Launch  ·  Admin →
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  18. Zoom moves the path if selected

    If I select a path and then zoom in or zoom out the path moves, as if it were attracted by a snap, Illustrator version 28.5

    2 votes
    3 comments  ·  Other...  ·  Admin →
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  19. "Introducing keyboard s..." notification will not go away

    I keep getting a notification that's cutoff and won't go away. there's no close button and I cannot move the window. I get half of the message about "introducing keyboard s... While in text mode, press 'C...... B/U/I'....." How can I get rid of this notification?

    2 votes
    1 comment  ·  Learning and Help  ·  Admin →
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  20. Command Z not working for some functions

    Using the keyboard shortcut for Undo does not work for some functions. Reordering layers does not respond to the keyboard shortcut but works via the Edit menu selecting Undo. Same issue with "Show All". Command Z doesn't work but selecting Undo from the Edit menu works.

    Mac Studio MacOS 14.4.1 / AI 28.4.1

    2 votes
    3 comments  ·  Other...  ·  Admin →
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