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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7715 results found

  1. I can't use the freeform gradient tool in Illustrator for some reason.

    For some odd reason, freeform gradient is not usable. I add in rectangles and saved images but nothing works. In addition, the other gradient tools are available for selection but have no impact on the image as well.

    I'm using version 27.4 (64 bit) on a Samsung.

    2 votes

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    1 comment  ·  Gradients  ·  Admin →
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  2. Action to find replace T1 fonts

    Since Illustrator no longer supports T1 fonts I would love to be able to make an action to find/replace font associated with common fonts that I used previously to current fonts that I now have active. The action however only opens the find/replace dialog and doesn't complete the request automatically. It makes you reselect the replacement font. (even though in the script dialog it shows the step of find (x) font, replace (x) font, change all yes).

    2 votes

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  3. Illustrator crashes while working

    Hi! I have a problem, illustrator crashes while working. It started after reinstalling windows. I've already reinstalled Windows too and tried many versions of illustrator. I bought a new computer hoping that the power will be good and everything will work. But illustrator keeps crashing while working. There are no alerts. It just shuts down while drawing. I didn't find a similar problem on the internet.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  4. BRUSHES DUPLICATE

    If duplicate an existing brush (calligrafic on user choice) to change settings is unable to save the new one. The button SAVE doesn't work.

    2 votes

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    7 comments  ·  Brushes  ·  Admin →
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  5. Bug: After a little while, you can't pick colors from your color library.

    This started to happen after last big update. I am using the last version. Windows 11

    2 votes

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  6. Tools Panel bug

    When I hover the mouse over the tools, a box opens to the right side but it is not showing the tool's features properly and is mixing with information about other tools. Please see the screenshot attached.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  7. Eraser and smooth tools are not working

    The eraser and smooth tools are not working. When I select eraser, either nothing happens or it draws a black line where I try to erase.
    Nothing happens with the smooth tool. Also, there is no shortcut for the smooth tools.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  8. Grey borders appear on rectangles when exporting to PNG (scaled)

    When exporting an artboard to PNG (File > Export > Save for web), dark borders randomly appear, especially on light coloured rectangles.
    – "Type Optimized" gives better results than "Art Optimized" (although the issue is originally not type related), but still not 100% perfect in certain cases (shadows...).
    – The issue depends very much on the exact export resolution. In my case, I export 1600x900 artboards to 1920x1080 PNG files, i.e. a 120% ratio, which seems to be the worst case. 110%, 121%, 130%, 150%... do not cause the same borders on coloured rectangles. Actually, in some cases, if I…

    2 votes

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  9. 2 votes

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  10. Se cierra automáticamente

    No me deja habilitar el acceso a Illustrator, se cierra sin consentimiento.

    2 votes

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    2 comments  ·  Performance  ·  Admin →
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  11. Auswahlwerkzeug reagiert verzögert

    MacBook Pro M1 2021, 16GB MacOS Ventura 13.2.1
    Illustrator 2023

    Ich habe gerade erst begonnen mit Adobe Illustrator zu arbeiten und bin auf ein sehr nerviges Problem gestossen.

    Das Auswahlwerkzeug reagiert jedoch verzögert, teilweise mehrere Sekunden. Selbst bei ganz banalen Objekten wie einem Rechteck. Wenn ich ein Objekt nur Auswählen möchte, und ich den Cursor nach dem Klicken entferne, verschiebt es sich nach einer kleinen Verzögerung. Wenn ich ein Objekt verschieben möchte, muss ich erst die Verzögerung abwarten, bis es an meinem Cursor "klebt".
    Siehe Video.

    Alle anderen Funktionen laufen flüssig ab.

    Gibt es eine Einstellung oder so die ich…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  12. Colors don't match

    The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.

    2 votes

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  13. Move tool not working

    I am trying to use the Move tool in Adobe Illustrator 2023 (version 27.2) on an iMac (macOS Catalina version 10.15.7) to make copies of an object at specified intervals. However, when I enter values into the Horizontal and Vertical position boxes, nothing happens. If I click Copy, Illustrator ignores the Horizontal and Vertical specs and just creates a copy in the same location as the original.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  14. Easiest fix of the year: keyboard shortcuts listed incorrectly on website (paste in place, paste on all artboards)

    Keyboard shortcuts incorrect on website (paste in place, paste on all artboards). Instances of "B" should be "V."

    2 votes

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  15. Please repair selection of path text objects in a group

    When text on a path is part of a group, it is no longer possible to select and delete it.
    In previous versions Alt-Shift-Direct Selection allowed to select the path text and delete it, but in the latest version, this tries to delete the path from the text object, which results in 'Can't clear the Objects'.

    2 votes

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  16. Characters in font doesn't show up in Illustrator, but visible for that font in Acrobat

    Editing PDF in illustrator.

    I dont know why, but the Latin and also Latin Extended font in document is throwing me missing characters in illustrator.

    Font: Lobster (fonts.google.com)

    I havent had any problem with this yet. Any tips?

    Also I had a word "wellness". "welnes" was in correct font and another "s" was missing character...

    2 votes

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  17. Ctrl + wheel doesn`t work

    1. Windows 10 + Illustrator 27.3.1
    2. Ctrl + wheel
    3. to move L/R
    4. freeze App
    2 votes

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  18. Jaggy / Pixelated prints from Illustrator

    Illustrator only produces pixelated / jaggy print-outs. This issue persists at least since 2008. I suspect a printing engine that is made for PostScript printers. I only use normal printers (laser and ink jet, large and small).

    ALL other apps print fine on these machines / systems / printers. The same vector document printed from Ai is jaggy - printed from other apps looks fine. -See attachment:

    2 votes

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    0 comments  ·  Print  ·  Admin →
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  19. Align to key object isn't working

    Align to key object not working. When I click to align the non-key object moves to a random but specific place on the file, it is not aligning to the art board but to a random half-way straddling the edge of the art board. Please fix this asap, I can't really use Illustrator without being able to align objects on the page. We pay a lot for this program!

    2 votes

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  20. Tool palettes don’t stick to the second monitor.

    I use Illustrator in a multi-monitor setup. Tool palettes are on the second screen, while the Document window is on the main monitor.

    Since the Update to macOS Ventura if I wake up the Mac after a sleep (or unlock the screen after I locked it) all the tool palettes jump from their position on the second screen to the main screen.

    This is always reproducible for me on two different machines under macOS Ventura (13.0–13.2.1) and Illustrator 2013 (27.3.1).

    2 votes

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