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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. Pop-ups won't close in magnified view setting.

    When I open the text tool, this dialogue box (bottom right corner) opens. I think it's supposed to be one of those helpful guides that shows up after an update, but for me, it shows up, doesn't go away, is fixed to the bottom right corner of my screen, and obstructs my view. I have absolutely no way to close it; I've tried. The [x] button, I believe, floats off the corner of the screen. I can't drag it; it's fixed. It's just stuck there and stays there, all huge and in the way.

    I've had this issue with other…

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  2. Undo stack becomes desynchronized when making a clipping mask using a group that contains another clipping mask

    I often want to clip a group that already contains another clipping mask, and sometimes I accidentally use the wrong top object when making the mask. In this case, Undo does not return the scene to its previous state. Instead, various strange things happen.

    To replicate:
    - Create a group (A) that contains a clipping mask (B) and at least one other object
    - Create an object (C) to be clipped
    - Bring A over top of C, select both and make clipping mask
    - Undo

    The scene should return to its original state, but instead the inner mask (B)…

    2 votes
    3 comments  ·  Clipping, Intertwine  ·  Admin →
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  3. Illustrator 2024 keeps crashing, no crash report, no recovery files

    I've been using Illustrator on my desktop since 2019, I haven't changed anything on my setup in terms of hardware or software. Illustrator was working perfectly fine up until lately (within the last 2 months). I've worked on large files and multiple files with heavy memory loads perfectly fine. But now, I can barely have two Illustrator documents open without it crashing. A crash report doesn't pop up and it doesn't save my recovery files even though I have that function enabled. I have one document open right now, it only has two photos and a shape with a gradient,…

    2 votes
    2 comments  ·  Performance  ·  Admin →
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  4. Eyedropper DOES NOT CONSIDER COLOR EXCLUSION for TEXTS MULTICOLOR

    Eyedropper tool between two text boxes with mixed color letters. How to copy ONLY text attributes leaving the colors unchanged.
    Even by deselecting fill color and stroke color in the eyedropper detection and eyedropper application boxes, the color of the destination text becomes unique depending on which is pressed as the source and the letters do not remain colored differently.
    Please resolve!

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  5. Aligning issue

    Although I'm selecting "aligned to Artboard" the Illustration still jump away right when I click on Horizontal/vertical Aligned center"

    2 votes
    4 comments  ·  Align, Distribute  ·  Admin →
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  6. 对齐字形边界对编组的文字不起作用

    建议对齐字形边界--->点文本（区域文本）对编组的文字起作用。
    如视频：

    2 votes
    1 comment  ·  Align, Distribute  ·  Admin →
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  7. 字号调大后，移动字符框（区域文字）还保持最初的大小

    新建区域文字，调大字号，移动区域文字的字符框，AI没有识别出调大字号后的文字框大小，而是保持新建时的大小，如视频：

    2 votes
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    2 votes
    6 comments  ·  User Interface  ·  Admin →
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  9. Using reflect or object - repeat causes stroke-only layers to misalign

    When attempting to mirror / repeat a stroke-based object, it reflext along the extremity of the stroke, not the shape path itself. This is insanely annoying when trying to work with strokes.

    The path itself is the part that should be mirrored and the stroke applied afterwards.

    It wouldn't be so bad if we could use snapping on the object > repeat > mirror but even that doesn't work and you have to eye-ball it. This makes for poor precision.

    2 votes
    1 comment  ·  Repeats  ·  Admin →
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  10. Flickering colors and images when moving mouse while in GPU mode

    The screen flickers when you move the cursor (it sucks!).

    When you switch to CPU it stops, but you lose the animated zoom which is a nice feature.

    Equipment:
    Mac Studio M2 Max 64GB
    Apple Studio Display
    Sonoma 14.3.1

    Illustrator version:
    28.2

    2 votes
    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. 使用抓手工具点击画布，画板上的图片出现白边 / White border appears around artboards when panning

    使用抓手工具点击画布，画板上的图片出现白边，见视频：

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. 尺寸标注工具调整字号大小问题

    当使用鼠标点击箭头调整字号时，出现越来越小；当输入固定数值后回车确认，显示数值比输入数值小。如视频：

    2 votes
    6 comments  ·  Tools  ·  Admin →
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  13. Gaussian Blur amount for the object dragged differs

    If you apply a Gaussian Blur effect to an object and drag it, Illustrator will change the value slightly and restore it back when the transformation is complete.

    It seems that Real-Time Drawing and Editing option does not apply the same amount of blur while the drag is in progress.

    Especially noticeable if you hide edges temporarily with Cmd/Ctrl + H.

    Increasing the blur radius makes the dragged preview blurrier, but still less than the intended value.

    2 votes
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  14. File name resets when I switch to saving as a cloud document

    I'm working on a file locally called filename_v01.ai and decide to create a new version.

    I hit Save As, and change it to "filename_v02.ai"

    Before hitting save in the same folder, I decide to save to cloud instead. I select "Save Cloud Document"

    The Save to Creative Cloud window opens up. All is well except it has ignored my filename change - it's called "filename_v01.aic"

    This happens in both directions and would be good to fix

    -
    Why do I want this change
    I back and forth between illustrator desktop and iPad and back and forth between ai and aic…

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  15. HEX Value can't overwrite spot colors in color palette

    I set a global color (Spot or process doesn't matter) but if I try to enter any code in the HEX value field, I'm not allowed to type anything. I must first convert the color to CMYK or RGB with the appropriate button and only at this point I'm allowed to type the code in the HEX field
    It would be much more practical to be able to insert the HEX code even without having to necessarily convert the color to CMYK or RGB first

    2 votes
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  16. Gradients with opacity act as a clipping mask for objects behind them

    When working with complex groups and gradients, often times an object with a semi-transparent gradient ends up removing the graphics from grouped items below it.

    The solution I've found is to ungroup and regroup items, but I feel this shouldn't happen in the first place. It also disrupts my workflow and how I group items in the first place.

    I don't know how to describe the steps to recreate it, other than "it happens sometimes." I think it happens more often if I've created Blends, even if those blends have been expanded.

    The images attached show two examples of what's…

    2 votes
    1 comment  ·  Gradients  ·  Admin →
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  17. Error al exportar - guardar para web.

    No permite exportar ninguna mesa de trabajo, mediante la herramienta de (Exportar Como) y (Guardar para web), existe un error: "No se puedo escribir en el archivo debido a un error".

    2 votes
    6 comments  ·  File Save, Import and Export  ·  Admin →
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  18. Shift + F puts screen in presentation mode.

    WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.

    I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...

    2 votes
    3 comments  ·  User Interface  ·  Admin →
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  19. AI HAVE THE WORST DIMENSION TOOL OF THE WORLD

    You have to follow Rhino quote tool. There's a lot of mistakes in AI quote tool.
    - I don't want to see "mm" after my quote.
    I MUST have a snap on every elements of my drawing for quote my dimensions
    I MUST have the possibility to snap different quotes to a single point
    I MUST have the possibility to have orthogonal quote from oblique points
    PLESE DO IT QUICKLY!!!! WITH THE LATEST VERSION OF AI CAD TOOLS NO LONGER WORK...I LOST 1500 EUROS OF SOFTWARE BECAUSE OF THIS CHANGE

    2 votes
    7 comments  ·  Tools  ·  Admin →
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  20. Column can't be resized in the variable panel

    If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
    Normal table columns can be resized; dunno why this one isn't.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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