7716 results found

1. Illustrator 25.3 Crop

   Export File creates uncontrolled artboards and more then one - usually only one is selectable the other is not. Did this with jpg, pngs. Save as pdf works fine but export versions do not.

   One artboard frame is correct but the second unselectable version is smaller but taller and localized around one object in the image.

   They both carry over with the file to other programs.
   Files opened in photoshop display properly but png has extra clear space.

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2. Bug: When Changing fonts on screen which less dpi than default screen, the font menu is much bigger

   Hi, i have 2 screens, one is 4k and the other is 1920x1080
   when i am using adobe illustrator on the 1920x1080.
   everything fine except changing the fonts. as you can see in the screenshot, the fonts catalogue is much much bigger than it should be.
   the fonts catalogue is fine when i am setting the windows default screen to the 1920x1080 screen. but it's not good solution for me.

   setup:
   4k as windows default screen on settings, 1920x1080 as ilustartor screen

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3. dopo l'ultimo aggiornamento non funziona più la funzione "copia/incolla"

   lavoro su PC win 10 pentium intel i7 8th gen 8700k 3.70ghz 64GB

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4. プリセット

   Illustratorのバージョン:25.2.3
   使用デバイス:Mac book pro（mac OS,M1）

   ・新規作成の際にプリセットが出ず、テンプレートのみ出てくる

   新規ドキュメントを作成の際、通常であれば印刷やwebなどさまざまな媒体に合わせたプリセットが出てくるはずだが、それが一切出てこない。テンプレートの提案のみ出てくる。

   パソコンの再起動、アプリのアンインストールや、creative cloudのログアウトなどを行っても改善されず。

   非常に困っています。検索しても解決法が見当たりません。よろしくお願いいたします。

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   Completed (Comments Open)  ·  PCM Maro responded

   Illustrator 製品フィードバックへのご協力ありがとうございます。

   ご報告の問題は、再現することができませんでした。
   ご使用されているマシンの環境依存の問題と思われますので、カスタマーサポートへお問い合わせください。

   こちらの報告は、対応終了とさせていただきますが、もし、同様の問題が発生するという方がいらっしゃいましたら、こちらにコメントをお願いします。

   よろしくお願いいたします。

   Illustrator チーム

5. Stupid Cancellation Fee

   It is ridiculous that you have to pay £109 to cancel a monthly subscription of Adobe Illustrator. I was not using it so decided to cancel my subscription, already £19 a month and then I was charged £109 as an early cancellation fee. This company just wants money and does not care about its customers

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6. 合成フォント使用時に、欧文書体のベースラインがずれる

   1. macOS Catalina 10.15.5 Mac mini (2018) プロセッサ／3.2 GHz 6コアIntel Core i7 メモリ／16 GB 2667 MHz DDR4 グラフィックス／Intel UHD Graphics 630 1536 MB

   Adobe illustrator 2021(25.2.1)

   2.問題が発生したときに実行していた手順
   和文と欧文で合成フォントを作成。
   今回は「TBゴシックstd」と「Berthold Akzidenz Grotesk」を使用。
   Berthold Akzidenz Groteskのサイズを112%、ベースラインを-2%に設定。
   テキストをアウトライン化時に発見。

   3.想定していた結果
   普通にアウトライン化される。

   4.実際の結果
   GPUプレビュー使用時に合成フォントの欧文ベースラインが正しく反映されて表示されない。
   検証したところ、フォントサイズ24ptまではベースラインの数値が反映されず0%で表示。25pt以上でズレて表示される。
   25ptで一番顕著にズレが発生し、フォントサイズが大きくなるにつれてズレ幅が少なくなっていく。
   アウトライン化すると表示からズレて、（おそらく）ベースラインに入力した数値が反映された位置でオブジェクトになる。

   入稿時などにアウトライン化する際にズレが発生するため非常に危険です。

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Need More Info  ·  PCM Maro responded

   こちら「合成フォントで欧文フォントのベースラインが正しく反映されない」という問題ですが、ご報告いただいたフォント以外の組み合わせの合成フォントで再現いたしますか？
   他のフォントで検証しておりますが、再現できませんでした。

   お手数をおかけしますが、ご確認くださいますよう、よろしくお願いしたします。

   Illustrator チーム

7. area text corrupted on transfer from Mac to Windows

   When an ai document containing area text is saved in CC2020 or 2021 on Mac, and that document is then opened in CC2020 or 2021 on Windows, the area text gets broken (ie it's no longer a single run of text). We are having to save as legacy and stick to 2019 on Windows to get around it.
   The same problem may apply from Windows to Mac, but I haven't checked it.

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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8. Multiple copy of .ai file is created as increment file version.

   Multiple copy of .ai files is created automatically in the folder as "ai16230609285531274_" as I save illustrator files.

   Files are like incremental versions. "ai16230609285531274" "ai16230612596031274"

   Using illustrator version 25.23 on Mac Catalina.

   Please see the screenshot attached.

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9. Export for Screen; Advanced settings; Include ICC profile checkbox doesn't work

   When I choose Export for Screen... Gear icon (Advanced Settings for exported filetypes... JPG 100... uncheck "Embed ICC profile"... Save Settings; The ICC profile is still embedded upon export, and when I open the settings dialog again, the box has rechecked itself.
   This feature works correctly in the legacy "Save for web" tool.
   Please fix!

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10. ctrl+shift+alt+Dが反応しません

    1.
    windows 10
    illustrator 25.2.3

    2.
    常時 ctrl+Shift+Alt+D のデフォルトショートカットキーが効かない

    3.
    ショートカットキーに準じた動作をしてくれる

    4.
    ctrl+shift+alt+Dだけ効かない
    ctrl+D は作動する
    ctrl+alt+Dも作動する

    試しにカスタムショートカットキーで再登録しようとしたら
    それもできない（ctrl+shift+alt+Dだけが反応しない）

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Ctrl + Shift + Alt + D does not work if Skype app is launched — no matter if it’s active or not.

    For some reason intercepts this hotkey at some lower level (probably because Microsoft allows this for their won apps).

11. Window size is unchanged when unplugging from an external display

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to another should also change its size.

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to… more

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12. Replacing image does not match position of original

    When replacing an image, the placement of the new image is in a (seemingly) random position on the canvas rather than in the same position as the original image.

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13. Open dialog box Dimmed items that open

    When opening files, and navigating with the Open window to a new folder. There are times items that clearly will open but are dimmed. Even folders have been shown dimmed today. Same with last version of Beta.

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14. Wacom tablet pen problem

    The buttons on the Wacom tablet pen has been set to scroll up/down, but it doesn't work in illustrator. When pressing the button, a hand sign appears and vanishes instantly. The buttons work fine in other adobe and non-adobe apps. I have tried reinstalling the Wacom drivers and also disabled and enabled the wacom device on preferences but nothing seems to work.

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15. 配置した画像のバウンティングボックスが勝手に大きくなる

    OS:Windows10
    Illustrator Ver:25.2.3

    psd画像を配置して回転（90°）させると勝手にバウンティングボックスが画像サイズ以上になります。

    新しいドキュメントで試すと、最初は回転させても通常のサイズですが、作業を進めていくうちにまた上記のようなエラーが起こります。

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16. Macmini ベータ版　ガイドラインのバグ

    パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。

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17. 投げ縄ツール

    投げ縄選択ツールが機能しない。

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    Completed (Comments Open)  ·  PCM Maro responded

    ご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
    今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。

    よろしくお願いいたします。

    Illustrator チーム

18. The escape button does not close the Save As dialog box

    mbp m1 latest os.

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19. New user tutorial feedback

    TLDR: This is feedback on the Illustrator tutorials and what the experience was like for a new user. I think a better experience for me would have be to only do one tutorial at a time.

    Hi there! I am a new user going through the tutorials after just downloading the Illustrator application for the first time. From the initial tutorials page on the web here (https://helpx.adobe.com/illustrator/how-to/ai-basics-fundamentals.html?playlist=/services/playlist.helpx/products:SG_ILLUSTRATOR_1_1/learn-path:get-started/set-header:ccx-designer/playlist:ccl-get-started-1/en_us.json&ref=helpx.adobe.com), in the first video, we're suggested to download the example projects files to follow along to. When I downloaded the files and opened up the Illustrator app for the first time, the Illustrator desktop app then also starts suggesting another tutorial to follow along to (different from the web tutorial - see screenshot). This tutorial inception is sort of an awkward user experience because I wanted to finish the initial tutorial from the web, but then also was interested in the new tutorial the adobe desktop app was suggesting. I think a better experience would be to only do one tutorial at a time. In case this feedback is helpful to anyone, I wanted to just throw it out there.

    TLDR: This is feedback on the Illustrator tutorials and what the experience was like for a new user. I think a better experience for me would have be to only do one tutorial at a time.

    Hi there! I am a new user going through the tutorials after just downloading the Illustrator application for the first time. From the initial tutorials page on the web here (https://helpx.adobe.com/illustrator/how-to/ai-basics-fundamentals.html?playlist=/services/playlist.helpx/products:SG_ILLUSTRATOR_1_1/learn-path:get-started/set-header:ccx-designer/playlist:ccl-get-started-1/en_us.json&ref=helpx.adobe.com), in the first video, we're suggested to download the example projects files to follow along to. When I downloaded the files and opened up the Illustrator app for the first time,… more

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20. 新規ファイル作成時、印刷に選択できる単位が少ない

    デバイスの使用：
    プロセッサ:Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
    実装RAM：16.0 GB (15.8 GB 使用可能)
    システムの種類:64 ビット オペレーティング システム、x64 ベース プロセッサ
    Windowsの仕様：Windows 10 Home
    バージョン：20H2

    illustratorのバージョン：25.2.3(64bit)
    問い合わせの内容：
    ファイルを新規作成時、「プリセットの詳細」のドロップダウンリストに表示される単位が少ない。
    他の使用者のPCにインストールされているillustratorには、「cm」等があるのですが、私個人のPCにインストールしているものでは、添付資料の通り「cm」等がありません。これはバグなのでしょうか。

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    Request to Contact Support  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。 こちらの現象ですが、再現を確認できませんでした。 最新版（ver.26.0.2）でも再現するようでしたら、マシン環境によるものと思いますので、カスタマーサポートにお問い合わせください。 よろしくお願いいたします。 Illustrator チーム