Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7482 results found
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Print Dialog Error Happening Every Day
Everyday after about four to six hours of use I go to print a file and get this bug. It renders the software unusable and I have to force quit the program and restart to get my recovered files. I really have no idea what is causing this error.
1 vote -
GPU start
Hi there, here is my issue what i found.
Create new file, start working - illustrator is little bit slow. In Preferencies i switch on GPU - everything works perfect. After work i close Illustrator app. Next launch I see the home screen but everytime if I want to open new file or file I was working on before Illustrator freeze and does not work.
Only working solution for this issue is from home screen go to preferencies switch GPU of - open document - switch GPU ON and after that I can continue on my work.My HW configuration:…
1 vote -
Rotate tool is acting strange
When using the rotate tool, the angle is in the dialog box (whatever I last used) is automatically applied to my object. If I just try to change the angle it applies that rotation to the new position (based on what I used last), rather than applying the new rotation from the original starting point. I can't even begin to explain what turning preview on and off does, so I included a short screen grab for you. Using Illy version 23.1.1, with MacOS Mojave 10.14.6. I also am using the entire sweet of Astute Graphics plugins.
1 vote -
Track type doesnt work after last update
Hi, our graphic studio has a client-a big financial institution, and his entire visual style is created in a special calligraphic track. After we installed the latest update there is a change within this track. When we click on the illustration/or change its color, the entire track changes and the original style is gone. The attributes of the original track remains the same but there is a change within the style, is looks totally different. It also doesnt work when we choose the track and draw new illustration - it looks different. We also tried to create new document ,…
1 vote -
"File, Edit, Object" etc freezes/doesn't work
After I worked for a few minutes in Illustrator CC, the bar with File, Edit, Object etc isn't responding and the only way to close Illustrator is by a Force Quit.
I already deinstalled and reinstalled it 2-3 times, but it doesn't help.MacBook Air 2018
MacOs Mojave 10.14.6
1,6 GHz Intel Core i5
8 GB 2133 MHz LPDDR3
Intel UHD Graphics 617 1536 MB1 vote -
Beachballing for any added effect in Illustrator.
Any time I add a dropshadow or 3d effect, Illustrator beachballs until I have to restart. I have Mac Mojave 10.14.6. Illustrator 2019. If I use preview it's particularly frustrating.
1 vote -
GPU Preview hangs with simple file
System specs: MacBook Pro (Retina, 15-inch, Mid 2015) • GPU Intel Iris Pro 1536 MB • OSX 10.14.6 • Illustrator 23.1.1
I have an Illustrator file (attached) which is originally imported from a dwg file but doesn't seem to contain that much artwork. Trying to open this file (or preview) with GPU either hangs Illustrator or takes minutes on end to render. The same thing happens if this file is placed in Indesign and GPU preview is on there, even recovering that document after force quitting hangs Indesign.
I can simply work around this problem by disabling GPU performance from…
1 vote -
Installing previous patch removes custom workspaces
After installing v 23.0.6 going down from v23.1 using the Creative Cloud app, ALL of my custom workspaces were DELETED. Considering this doesn't happen when going up a version, I wouldn't have thought this would happen going back down to the previous version (still CC 2019). No warnings were given that this would happen.
1 vote -
Problem with center align and arrowheads (v 23.1)
I have a few simple lines with arrowheads. When I try to use center align to line these elements up, the arrowheads swap ends on some lines. The alignment works, but when I try to undo this, the arrowhead doesn't revert to original direction? This seems to be a bug.
1 vote -
Black bars - buggy redraw / tearing on window scrolling
Black bars appearing when hold down SHIFT and DRAG to scroll.
1 vote -
Workspace migration not working
Illustrator v24.0
Mac OS 10.14.6
I thought it worked in previous versions. When I installed InDesign 2020, my 2019 custom workspaces were included. In Illustrator they are not included and I have to recreate them, which is a royal pain. Is this a bug or just a dropped feature?1 vote -
Corner widgets are off automatically
Every time i open Illustrator I have to enable the Corner Widgets. It seems that the preferences file for these types of settings does not update.
1 vote -
Outlines of shapes under top shape showing through fill of top shape
Outlines of shapes underneath top shape are showing through though there is no transparency or opacity settings effected. Top shape is brought forward but it's acting like its transparent to outlines. (images showing problem and transparency settings attached)
1 vote -
1 vote
This is no a problem UserVoice forums can help to solve, unfortunately, for many reasons.
You have to contact support to deal with it, if this is still a case.
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Illustrator 23.1.1 flickering panels on mouse release
Layers Panel flicker
After upgrading to Illustrator 23.1.1 on a mac each time a mouse click is released on the artboard or when text will be deleted step by step, the layer panel and some times symbols and type formats panel, too, will flash or flicker.
Switching off GPU usage does not change it anyway.
It's driving me crazy...
This flashing is irritating.
Attempted fixes
Resetting preferences
Adjusting GPU performance
Turning of animated zoom
Uninstalling illustrator
Updating everythingIllustrator Version 23.1.1
MacOs Mojave 10.14.61 vote -
ActiveX component can't create object: 'Illustrator.Application'
We recently upgraded to CC 2019. version 23.0.6.
Vbscripts are now unable to execute. They fail on:
Set appRef = CreateObject('Illustrator.Application')
with the error: ActiveX component can't create object: 'Illustrator.Application'
This functionality is important to our workflow.
1 vote -
macOS Mojave-10.14.6 / Adobe Creative Cloud, Illustrator CC 2019
Though item on art board is activated by selection tool it shows no indication of being hi lighted. There are no corner control buttons and no outlines on the perimeters of object. I see no reference to the situation in the menu.
1 vote -
Missing lines in Metafile import
Importing Windows metafiles gives wrong results, as shown in the example emf attached (puzzle.png shows correct result when Paint opens the file, Illustrator.png shows wrong result in Illustrator).
I am using version below on Windows 10, but it is not a new or specific issue I think:
Components:
ACE 2018/11/29-01:01:42 92.603665 92.603665
Adobe Linguisitc Library 13.0.0.0
Adobe Owl 5.2.11
PDFL 2018/08/23-00:56:13 79.301181 79.301181
Adobe Product Improvement Program 8.1.0.23.48576
AdobePSL 79.118652415.1048828 79.118652415.1048828
Adobe Illustrator 1.01 vote -
Overprint Strokes Issues
Why this happen? if i put the stroke in the middle works fine but if i put the stroke inside this happens.
1 vote -
1 vote
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