Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7707 results found
-
1 vote
-
Scaling bug in Illustrator 22.01
Hi, I'm working on files in which I have to scale objects down precisely with multiple digits behind the comma.
When scaling the artwork in multiple (3) layers down to 18,602% everything looks good. But when using one digit more, 18,6023%, the artwork is scaled down much more, which is incorrect. I need to use even more digits, but that's impossible like this. I've attached screenshots.I'm on an iMac Retina 5K, 27 inch, 2017 running MacOS X 10.3.3 with the latest version of Illustrator, 22.01.
I'm using mm als units, so maybe it's a rounding issue. I can reproduce…
1 vote -
Libraries panel doesn’t show up on a second screen
I'm working on 2 screens. My Libraries panel is only visible when the panel is on the main Screen (Screen N°1).
Or I need to place all my panels on my second screen to have my main file only.To be able to have the contents of my Libraries i have to place the Libraries panel on my main screen.
I would like to have it on the second screen.1 vote -
crash
I am using CC 2018 and it is up to date. Illustrator randomly quits when saving file. When I hit command + s, Adobe will randomly quit. Has done it twice today. A few more times the last few days.
1 voteAre you by any chance saving it a network share over macOS 10.13?
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Transformaton Pallet Y issue (bug?)
When I tab through the transformation pallet to input the X and Y vallues. The Y always changes to something that seems random, always need to fill Y in a second time.
1 vote -
Some files (not all) print in a mirror image
Random files will print in a mirror image. I have checked settings in my printer and it is not there. This started happening when I updated Illustrator 2 days ago
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Send to back
I am busy working on a big logo project on illustrator, using only one layer. I started filling up the art-boards and space available. However, after only using about a third of the available space the send to back feature wouldn't work. It would register the object as infront of the other object but it wouldn't show the object I placed infront.
I am a 14 year old student at the International School Eindhoven.
1 vote -
1 vote
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
4k scaling glitch
When opening Ai on my pc with 4k resolution, a lot of the content on the menu page i off, and I can't resize them to see the rest.
This is also current in the "new document" setup.
Very irritating.1 vote -
file dmage
illstratrator cs3 user from south korea. some trouble occured.
when open file, file damage window problem!!
please answer me....1 vote -
Saves pdf as ai, and a lousy update.
Today as I was trying to save out a pdf Ai would remove the name when changing folders, everytime. Then it saved a pdf with an Ai extension, but will only open as a pdf. Screwing all of my work because it saved the file as an Ai, instead of overwriting my changes. This entire update has been a **** big buggy dis-appointment and appears to have no added value.
When will software mfg realize that people are tired of updates?1 vote -
Blur effect not working due to an unknown error
When I using blur effect and blur in drop shadow I am getting a popup as unknown error. I am using adobe illustrator cs6
1 vote -
All of the bugs I have dealt with in just one week!
These are all the issues that I had this week. Solutions?
1/31 Anchor points refuse to join
1/31 Eraser not working
1/31 While using shape tool to make a circle it changed to a square mid-creation.
1/31 Resize handles not appearing while using direct selection tool.
2/2 Cannot deselect by clicking, must choose deselect.
2/2 Font names disappearing from font selection drop down.
2/2 While image is selected, crop button has disappeared from the top bar.
2/6 Crop disappeared again.
2/6 Direct selection tool not allowing resize again.
2/7 Crop disappeared again.1 vote -
Random path shown at 315° angle on closed object
Illustrator CC 22.0.1 This has happened occasionally in the past few versions.
I'll create an object with the pen tool, and close the object. When I zoom to make modifications on the path I sometimes see a path shoot off to the right at ~315° from one of the anchor points and it looks like the path connecting two anchor points isn't there. As I move it around or zoom out it'll disappear, but if I move back it comes back. Editing the object isn't affected, but it is highly visually distracting. Attached video file illustrates.1 vote -
Switching between color libraries
When I am trying to switch between my different color libraries, it will not allow me to switch.
I click and drag down to the library I want to switch to and nothing happens.
1 vote -
Bug: Object Coordinates Not Aligning with Page
When trying to align two groups of objects, the coordinates in relation to the actual position on the page do not match the coordinates in the Y axis value box. (see attached images)
The top edge of the object is -108", the middle is 5.5" (actual is ~3.5") and the bottom edge is 119" on an 8.5x11" layout.
Details:
* It happens when the group of objects on the layer is selected
* Objects did not indicate any parts outside of it's rectangle selection area that would throw off the measurements (triple checked)
* A stripped down file where the…1 vote -
Bizarre Issues with Fonts and Rendering; Creative Cloud
Subject: Bizarre Issues with Fonts and Rendering; Creative Cloud
Illustrator 2018 CC 22.0.1
Mac OS El Capitan 10.11.6
Suitcase Fusion 19.0.4 (6333)iMac (Retina 5K, 27-inch, Late 2015)
3.2 Ghz Intel Core i5
24GB DDR3I’m not sure when this started - possibly when the recent update for Creative Cloud occurred. One day I was unable to take a screenshot without it looking distorted and something strange happened with my screen in the top navigation bar - again all distorted. I had to restart.
Recently I couldn’t sign into Creative Cloud as it was greyed out. Had to restart.
Now…
1 vote -
New version randomly and continually changing position of endpoints
I have a large map I'm working on that's doing a strange thing ever since AI CC's last update (21.1.0).
After the update, Illustrator seemed to change the "Arrowheads" (circles in the case of this file) position at the end of SOME, but not all, of my lines. As far as I could tell, the unwanted and automatic change was completely random. Worse yet, it seems to be continuing at random, as though AI has developed an AI intended to drive me insane.
Anyone else experiencing this? (In the sample screenshot, the circles at the ends of the lines representing…
1 vote -
Pattern Brush Problem with Expand Appearance
I want to paint a topographic card (map) with complex Strokes for the streets and rivers and so on.
After creating different Pattern Brushes i would create a solid line for export to an other program.
After choosing the Stroke with an used Pattern Brush i would "expand appearance" for getting a clean version without strokes.
The Result is a lot of segmented curves and destroyed formes.1 vote -
Stylize shows only one effect
Why can't I access all of the effect options? Only "Glowing Edges" is in the drop down.
1 vote
- Don't see your idea?