8250 results found

1. Rotate tool dialogue box won't appear

   After selecting the rotate tool, rotate dialogue box won't appear.

   a dialogue box will appear only if I double click on the rotate tool but then I am not able to move the anchor point to the center of the object.

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As per the comment, the way to call the dialog and to define the arbitrary rotation pivot is to Opt/Alt+Click the desired position when the tool is picked.

   However, this does not work well sometimes, especially with a pen and a tablet, and you can upvote the problem here: http://illustrator.uservoice.com/forums/601447/suggestions/32613901

2. Bringing object forward with (Ctrl + ] ) nudges left/right instead of bringing forward.

   There is an Illustrator bug I have previously and am currently experiencing that makes an object nudge to the right/left when trying to bring an object forward. I've had this happen on Windows 7 and Windows 10. There is obviously a workaround for this, i.e. View Outlines > Select > Bring object to front / Cut Paste in Front / Paste in Back, Save and Restart Illustrator etc. but it is counterproductive to efficiency.

   Background: I'm a 10 year+ agency professional who specializes in UI design, illustration and branding.

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   6 votes

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   7 comments  ·  Layers  ·  Delete…  ·  Admin →
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3. cannot place image into Illustrator.

   Cannot place or drage image to illustrator.
   Sometimes only a rectangle with X in the middle appears, or just the selection pointer appears after I try to place (using the menu) or dragging an image to the Illustrator.
   I used different *.png, *.jpg files and I could not place image in the illustrator.
   Need help.
   I use Windows 10.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Convert to profile

   It should be possible to convert a documents colors via the same method as in Photoshop or InDesign via "Convert to profile" rather than "Document color mode". The current way makes it hard to correctly convert correctly and nearly impossible to convert an rgb color space to another rgb color space without using cmyk as intermediary step (huge color shifts and color quality loss).

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   2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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5. Libraries panel is empty, does not connect

   I have had repeated issues with the libraries within Adobe CC connect. With signing out/signing in, closing and reopening the applications not working.

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   Request to Contact Support  ·  7 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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6. Image Trace disappears when I click Advanced Options

   Adobe Illustrator CC2018
   Image Trace disappears when I click Advanced Options.
   Need to remedy this asap. tried updating and closing all other apps before starting...

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   7 comments  ·  Tools  ·  Delete…  ·  Admin →
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7. Illustrator doesn't support 'vector-effect' in SVG import

   Illustrator doesn't support 'vector-effect' in SVG import.
   'vector-effect' has 3 values : non-scaling-stroke | none | inherit

   https://jsfiddle.net/api/mdn/
   Please open it any browser and you will see the perfect result (scaling) which is not supporting on any version of Illustrator.

   6 votes

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Freeform gradients become uneditable

   I actually don't know if this is a feature request or a bug report, but I can't edit freeform gradients after I deselect the object with the gradient and then come back to it. When I come back to an object with a freeform gradient, using the gradient tool, the mouse pointer gets a little "no" symbol next to it (Wikipedia says it's called a general prohibition sign) and I can't see, let alone select and edit, any of the stops of the gradient. Is this a bug, or am I supposed to not be able to edit these? If it's not a bug, then this is a feature request for the ability to edit freeform gradients.

   I actually don't know if this is a feature request or a bug report, but I can't edit freeform gradients after I deselect the object with the gradient and then come back to it. When I come back to an object with a freeform gradient, using the gradient tool, the mouse pointer gets a little "no" symbol next to it (Wikipedia says it's called a general prohibition sign) and I can't see, let alone select and edit, any of the stops of the gradient. Is this a bug, or am I supposed to not be able to edit these? If… more

   6 votes

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   1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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9. Can’t make an object opaque

   So, I have a very odd quirk happening. When I changed an element from 100% opaque to 70% then copied it and grouped it. Now when I ungroup it the same element that was 70% opaque now thinks it is 100% opaque.

   Essentially I can no longer make that element completely opaque anymore. I have to place another instance. This is a bit of a pain when I have resized or altered the placed element.

   I am running the latest version of Illustrator as of this post.

   I did some searching here and my issue is very similar to this issue:

   Bug - Element Transparency not adjustable after setting transparency once.
   CC 2018
   Placing elements on pasteboard works fine. I adjusted the transparency of the element on layer to 40% over a red box. Now the element shows that transparency. If you try to revise the transparency the properties window shows the element at 100%. There is no way to adjust the transparency back to it's original 100% or know the current transparency.

   So, I have a very odd quirk happening. When I changed an element from 100% opaque to 70% then copied it and grouped it. Now when I ungroup it the same element that was 70% opaque now thinks it is 100% opaque.

   Essentially I can no longer make that element completely opaque anymore. I have to place another instance. This is a bit of a pain when I have resized or altered the placed element.

   I am running the latest version of Illustrator as of this post.

   I did some searching here and my issue is very similar to this… more

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   Need More Info  ·  2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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10. svg text

    Exporting SVG on Illustrator CC 2019 23.0.2 on MacOS 10.14.3 is giving inconsistent results in regards to text. I am trying to export a file as an SVG with Font option set to SVG. However, the SVG file exported has some texts converted to paths or outlines and some texts are preserved as texts, which is what is desired. We have also tried this under Illustrator CC 2019 23.0.1 on Windows 10 Home with same results. We have included a sample file for you to test.

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    6 votes

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    11 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Added to Backlog  ·  Dirk Schulze responded

    Hi Akshay,

    We were able to confirm the issue that you see. The issue indeed does not happen with Illustrator 2018 (22.1).

    We identified hyphenation as the potential culprit. To workaround the issue, either disable hyphenation in the Paragraph panel or make sure text does not get hyphenated.

    We are sorry that you experience the issue and are working on fixing the issue.

    The Adobe Illustrator Team

11. v23.0 files won't open with v23.01 update, Unknown error occurring

    Can't open v23.0 ai files since the update to v23.01. The program doesn't even attempt to open, an error pops up saying "an unknown error has occurred"
    Help please,
    this is making work very difficult

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    0 comments  ·  Launch  ·  Delete…  ·  Admin →
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12. After unlink vector art from symbol, handles and points never appear again - CC 23.0.2

    I see that this bug was supposedly fixed but it's back.

    I made a vector shape and dragged it to the symbols palette.

    Then I placed the symbol in my artboard, and unlinked the placed art from the symbol.

    Now when the shape is selected, no handles or points are ever visible again - I can not select all or any handles or points with the direct selection tool, because they are gone. The shape can not be manipulated.

    It does not matter if I cut and paste it, expand it, ungroup it, double click it, or paste it into another document then cut it and paste it back in the original document again.

    The only way to get shape handles and points back again is to cut or divide the shape and then join it back together. This creates extra points that have to be cleaned up.

    Same behavior as previously in previous bug. :(

    I see that this bug was supposedly fixed but it's back.

    I made a vector shape and dragged it to the symbols palette.

    Then I placed the symbol in my artboard, and unlinked the placed art from the symbol.

    Now when the shape is selected, no handles or points are ever visible again - I can not select all or any handles or points with the direct selection tool, because they are gone. The shape can not be manipulated.

    It does not matter if I cut and paste it, expand it, ungroup it, double click it, or paste it into… more

    6 votes

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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13. Mirrored objects with freeform gradient applied loose their fill

    When drawing a picture of several parts, each of which is filled with freeform gradient there is a problem as soon as you select the entire object gradient disappears on one of the parts or strays

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Keyboard shortcut for Object > Path > Offset Path gets lost and the command is missing in Keyboard Shortcuts dialog

    I use Offset Path a lot in my work, so I have set a keyboard shortcut for it — Cmd+Shift+Å. This has worked always, until now.

    Now I cant even see the Object > Path > Offset Path in Keyboard Shortcuts dialog. Still I see that this function has a shortcut, but not the one I have set. See pictures.

    Now I noticed, that system changes the keyboard setting that I've made to Effect > Path > Offset Path.

    Is thee a way around, or is this something that I'll need to wait to be fixed?

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    6 votes

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    11 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. All toolbars gone - Illustrator CC 2019

    As soon as I open the Illustrator today, every toolbar was lost. Even if I click the workspace presets, it doesn't do anything. I already returned all the lost tool bars manually but when I opened Ai, they're gone again. Please fix this. Thank you.

    6 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Paragraph style tab numeric measure is wrong

    v22.1/23/0.1
    Windows 10

    Both v22.1 and 23.0.1 show the wrong numeric 'X' measure when setting or adjusting a tab stop in a paragraph style. The measure shown is inflated both according to the ruler below the tab stop, and tabs set using the tab window. The numeric measure is inflated by an increasing amount the further the tab is from the left margin, and remains inflated whether units are set to mm or inches.
    eg. 20mm tab stop shows as 29.8mm in the paragraph style dialog

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    6 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is no longer a problem in the latest versions of Illustrator.

17. Manually entering integer size values makes fractions

    The Width/height (Screenshot B: / H: ) Values don't work sometimes.

    If I manually type in the values like 20x20 it will create something like this 20,134x19,999.

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. Illustrator crashes and causes computer to restart.

    While using Adobe Illustrator, after updating, it has been crashing and causing my computer to shut down after sometimes only a few minutes up to a few hours of use.
    I have used InDesign and Photoshop just as much (as well as Chrome and many other applications) and I don't have any issues with crashing or shutting down. Only when Illustrator is running.

    Attached are my PC specifications.

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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19. The operation cannot complete because of an unknown error [NOKY]
    6 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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20. Opening Graphic styles causes crashes of v23

    Checking on status of incident (ADB-4515680-P0G2). Adobe has connected with my computer twice and we were able to replicate the "crash" or freezing of the program when the graphic styles were opened in Illustrator 23.01. I am currently using V22 when I need to use graphic styles.

    Have the engineers made progress in determining the issue and developing a fix?

    6 votes

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    5 comments  ·  Performance  ·  Delete…  ·  Admin →
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