8250 results found

1. The Default File Location option (local or cloud) is missing in Preferences > File Handling

   Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

   At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can offer nothing but to reset Preferences, but it never helps to make it appear back. The blank spot is there, but the option is gone.

   We, however, can toggle it with a script, with a single line:
   app.preferences.setBooleanPreference ("AdobeSaveAsCloudDocumentPreference",false);

   or go to the 'Adobe Illustrator Prefs' file and set this key to zero:
   /AdobeSaveAsCloudDocumentPreference 0

   So the option exists, it just doesn’t get exposed.
   I personally think it’s a trap. I think Adobe lures users to use the Cloud. I think this perfectly fits the 'Adobe uses shady practices' and whatever the team can say in response (except for 'It is now fixed' with the users proving it is) I will treat as fueling these practices.

   Here’s a discussion at forums about this:
   https://community.adobe.com/t5/illustrator-discussions/turning-off-save-to-cloud-as-default/td-p/13076982

   Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

   At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. SVGオプション「文字：アウトラインに変換」の不具合

   バージョン：
   2024(28.7.9)、2025(29.7.1) で発生を確認。
   2023(27.9.6)では問題は起こらない。

   再現手順：
   ・テキストを含むアートワークを作成
   ・別名で保存：SVG(svg) を選択
   ・SVGオプションダイアログ内で以下の項目を設定
   文字：アウトラインに変換
   「Illustratorの編集機能を保持」にチェック

   結果：
   警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
   保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
   SVGデータ領域のテキストはアウトラインに変換されていない。

   望まれる結果：
   警告が表示されない。
   Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

   ----Translation----
   It may differ from the actual terminology. Sorry.

   Defective version of SVG option:
   2024 (28.7.9), 2025 (29.7.1).
   not be reproduced in 2023 (27.9.6).

   Reproduction procedure:
   ・Create artwork containing text
   ・Save as: SVG(svg)
   ・Set the following items in the SVG option dialog
   Characters: Convert to outline
   Check the checkbox "Retain the editing function of Illustrator"

   Results:
   A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
   When you open a saved SVG file in Illustrator, all text is converted to outline,
   and The text of the SVG data area is not converted to an outline.

   Desired result:
   Warning is not displayed.
   When opened in Illustrator, there is an editable text object,
   and there is text converted to an outline in the SVG data area.

   バージョン：
   2024(28.7.9)、2025(29.7.1) で発生を確認。
   2023(27.9.6)では問題は起こらない。

   再現手順：
   ・テキストを含むアートワークを作成
   ・別名で保存：SVG(svg) を選択
   ・SVGオプションダイアログ内で以下の項目を設定
   文字：アウトラインに変換
   「Illustratorの編集機能を保持」にチェック

   結果：
   警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
   保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
   SVGデータ領域のテキストはアウトラインに変換されていない。

   望まれる結果：
   警告が表示されない。
   Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

   ----Translation----
   It may differ from the actual terminology. Sorry.

   Defective version of SVG option:
   2024 (28.7.9), 2025 (29.7.1).
   not be reproduced in 2023 (27.9.6).

   Reproduction procedure:
   ・Create artwork containing text
   ・Save as: SVG(svg)
   ・Set the following items in the SVG option dialog
   Characters: Convert to outline
   Check the checkbox "Retain the editing function of Illustrator"

   Results:
   A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
   When you open a saved SVG file… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

   However, please not there are some known issues with this particular build:

   • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
   • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
   • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

3. Illustrator 2025 cannot copy and paste.

   I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.

   I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.

   It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. When a justified area type with a short line gets converted into a point type, text shifts

   Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Properties panel fields don’t accept numeric input until focus resets (MacBook Pro, Illustrator 2025, macOS Sequoia 15.5)

   On my MacBook Pro (2023) running macOS Sequoia 15.5 with Illustrator 2025, I’m running into a recurring focus bug in the Properties panel numeric fields (Width, Height, Stroke Weight, etc.).

   Steps to reproduce:
   1. Select an object.
   2. Click once in the Width (W) or Height (H) field in the Properties panel.
   • The field highlights, but no blinking text cursor appears.
   3. Attempt to type a number.
   • Input is ignored — Illustrator interprets the keystrokes as shortcuts instead of text.
   4. Workaround:
   • Open the Transform panel (Window > Transform) and type numbers there.
   • After doing this, the Properties panel fields suddenly allow input again (cursor blinks and numbers can be typed).

   Expected result:
   Clicking into a Properties panel numeric field should always place the text cursor and accept number input.

   Actual result:
   Single-clicking sometimes only highlights the field without giving text focus, preventing numbers from being entered.

   System details:
   • MacBook Pro 2023
   • macOS Sequoia 15.5
   • Illustrator 2025 (please see About Illustrator for exact build/version)

   Impact:
   This slows down workflow significantly when adjusting object dimensions, since numeric entry is inconsistent and requires panel switching as a workaround.

   On my MacBook Pro (2023) running macOS Sequoia 15.5 with Illustrator 2025, I’m running into a recurring focus bug in the Properties panel numeric fields (Width, Height, Stroke Weight, etc.).

   Steps to reproduce:
   1. Select an object.
   2. Click once in the Width (W) or Height (H) field in the Properties panel.
   • The field highlights, but no blinking text cursor appears.
   3. Attempt to type a number.
   • Input is ignored — Illustrator interprets the keystrokes as shortcuts instead of text.
   4. Workaround:
   • Open the Transform panel (Window > Transform) and type numbers there.
   • After doing this,… more

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   4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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6. Bug - Cannot access Hands on tutorials

   I was doing the hands on tutorials and then I loaded into the app and the section for them was gone in my tutorials tab. I found the webpage online that allows me to launch hands on tutorials from browser https://www.adobe.com/learn/illustrator?tutorialType=inApp&learnIn=1 and it leads to the screenshot provided. I would love to be able to continue doing the hands on tutorials. I ensured that I have no VPN installed, I updated graphics drivers, and reinstalled Illustrator to no avail.

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   1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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7. Recent colors become None when Global or Spot Colors are used

   Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
   Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
   The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
   When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors, you get a warning about a Missing Profile (which is not true) when you create or open a file while the Global (or Spot) Colors are still in the Recent Colors (they are available across documents). If you click OK the file opens, just as it would with the warnings off. The warning will not show again during the current session. But if you click Cancel (as many times as the number of Global/Spot Colors that you have in your Recent Colors). The file will open with the recent Global/Spot Colors converted to None.

   Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
   Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
   The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
   When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors,… more

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

8. Symbol not following the artwork to move when moving, after update

   I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.

   When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.

   Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.

   Thank you for your support.

   I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.

   When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.

   Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.

   Thank you for… more

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   8 comments  ·  Symbols  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Fix available in prerelease build now - version 29.8

   To be rolled out in general build soon.

9. PARM error with Bounding Box or Free Transform when scaling an image

   I just started to get this error... on the newest version of Illustrator 29.6.1 ...when trying to scale an image up/down in size...

   Any good ideas how to fix?

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   Need More Info  ·  4 comments  ·  Layers  ·  Delete…  ·  Admin →
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10. Gradient does not rotate with object when using corner handles (manual transform)

    When an object with a gradient is rotated manually using the bounding box (corner handles), the gradient does not rotate with the object.
    However, using the Rotate tool or Object > Transform > Rotate results in correct gradient behavior.

    This silent inconsistency leads to invisible errors in print output — especially in professional workflows.

    🧪 The bug was tested on multiple Illustrator versions, macOS and Windows, fresh installs, and clean preference files. It is reproducible.

    🔗 Forum discussion with video + .ai file proof:
    https://community.adobe.com/t5/illustrator-discussions/gradient-not-rotating-with-object-during-manual-rotation-caused-an-88-000-try-print-job-loss/m-p/15408772

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    1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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11. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. [ExtendScript] Cannot set TextRange.justification to value in ParagraphStyle

    We cannot successfully set textFrame.textRange.justification to the value in the applied ParagraphStyle.

    For example, if the text has [Normal Paragraph Style] applied, which for me has Justification.LEFT, then I cannot set that text to have Justification.LEFT in cases where the justification has been changed.

    (Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1, but this appears to be an old bug.)

    Steps to reproduce:
    1. Create new document
    2. Run the below script

    Expected Result: all tests passed and no alert message appears.

    Actual result: Failed to set textRange.justification to LEFT.

    Script:

    (function () {
    
        var doc = app.activeDocument,
            textFrame = doc.textFrames.add();
    
        textFrame.textRange.contents = 'Hello.';
    
        // prepare for the test, ensuring - due to the bug - that the justification won't match the applied paragraph style
        textFrame.textRange.justification = Justification.RIGHT;
        textFrame.textRange.justification = Justification.CENTER;
        textFrame.textRange.justification = Justification.LEFT;
    
        // test RIGHT justification
        textFrame.textRange.justification = Justification.RIGHT;
        if (textFrame.textRange.justification !== Justification.RIGHT)
            alert('Failed to set textRange.justification to RIGHT.');
    
        // test CENTER justification
        textFrame.textRange.justification = Justification.CENTER;
        if (textFrame.textRange.justification !== Justification.CENTER)
            alert('Failed to set textRange.justification to CENTER.');
    
        // test LEFT justification
        textFrame.textRange.justification = Justification.LEFT;
        if (textFrame.textRange.justification !== Justification.LEFT)
            alert('Failed to set textRange.justification to LEFT.');
    
    })();
    

    Additional note: in the link above, users discovered that performing a resize on the textFrame somehow removes the blockage and Justification.LEFT can be set afterwards. Perhaps it breaks the link to the paragraph style?

    Edit 2025-05-23: to add details about the possible link to the applied paragraph style.

    A possible temporary workaround:

    // set LEFT justification
    textFrame.textRange.justification = Justification.LEFT;
    
    // now check it
    if (
        Justification.LEFT !== textFrame.textRange.justification
        && Justification.LEFT === textFrame.textRange.paragraphStyles[0].justification
    ) {
        // bypass a bug where we can't set the attribute that matches the applied paragraph style:
        //  - change the applied paragraph style's justification
        //  - then change the textFrame's justification to the style's previous value,
        //  - then return the paragraph styles original setting
        textFrame.textRange.paragraphStyles[0].justification = Justification.CENTER;
        textFrame.textRange.justification = Justification.LEFT;
        textFrame.textRange.paragraphStyles[0].justification = Justification.LEFT;
    }
    

    We cannot successfully set textFrame.textRange.justification to the value in the applied ParagraphStyle.

    For example, if the text has [Normal Paragraph Style] applied, which for me has Justification.LEFT, then I cannot set that text to have Justification.LEFT in cases where the justification has been changed.

    (Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1, but this appears to be an old bug.)

    Steps to reproduce:
    1. Create new document
    2. Run the below script

    Expected Result: all tests passed and no alert message appears.

    Actual result: Failed to set textRange.justification to LEFT.

    Script:

    (function () {
    
        var doc = app.activeDocument,
            textFrame

    … more
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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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13. Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned

    When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
    Seems like someone forgot to include these slots for customization. Please expose these.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Snap to Point doesn’t help much to snap an object’s edge to another edge, even with Smart Guides

    'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
    For example:
    1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
    2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.

    In my videos, the first video applies to point 1) and the second video at 10s, you can see that when using 'constrain' there is no information about where the edges are, and snapping of the edges clearly does not work. Not even dragging a corner, which is a point, to the other objects' edge, no snapping or any edge indication.

    Adobe please do not consider this. Please just fix it and make this work, please!

    'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
    For example:
    1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
    2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.

    In my videos, the first video applies to point 1) and the second video at 10s,… more

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    Need More Info  ·  5 comments  ·  Snapping  ·  Delete…  ·  Admin →
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15. 線幅と効果を拡大・縮小がリセットされる

    29.5.1にてアップデート後
    線幅と効果を拡大・縮小がリセットされる。
    環境設定も拡大縮小時もチェックボックスを入れていたのに気づかない間にリセットされる。

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    4 votes

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    20 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in 30.3 general build. Please try to update and comment back if it’s truly fixed.

16. Applescript—cannot save Illustrator file if embedding ICC profiles

    This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

    The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

    save document 1 in filePath as Illustrator with options {embed icc profile:true}
    I have verified that a) the ICC profile was already embedded in the source document, and that if I save the file via the GUI, checking the box to save the ICC profile works. Using AppleScript to save the Illustrator file does not retain the ICC profile.

    This fails on macOS 14.5 and Illustrator 27.x and 28.5. It also fails on macOS 15.4 and Illustrator 29.5.0. It also fails on macOS 15.3.2 and Illustrator 28.7.6 and 29.5.

    According to another user, JavaScript works properly. However, JavaScript is not a workaround for me.
    var d = app.documents[0];

    var saveOptions = new IllustratorSaveOptions();
    saveOptions.flattenOutput = OutputFlattening.PRESERVEAPPEARANCE;
    saveOptions.embedICCProfile = true;

    d.saveAs(new File('~/testjs.ai'), saveOptions);

    Please help -- I need to be able to save an Illustrator file with AppleScript, that has an embedded ICC profile.

    This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

    The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

    save document 1 in filePath as Illustrator with options {embed icc profile:true}
    I have verified that… more

    4 votes

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    0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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17. Enough with the memory sucking "upgrades" already!

    Hey Adobe, you've already forced us all to pay more for your subscription based software model now, so maybe instead of focusing so ******* building memory sucking AI generative tools for people who aren't artists, you should provide a version for the folks who don't need all this new ****. Stop messing with perfectly good and functional software that real artists want to use! I can't even tell you how many times the recent releases have crashed and I lost all my work, it's incredibly frustrating! I have a new macbook pro that can handle the demand, so the problems are clearly on your end. I miss the days of buying physical software. Give me Adobe Illustrator CS6 and stop forcing me to use your BS "upgrades" for more money, so sick of it!

    Hey Adobe, you've already forced us all to pay more for your subscription based software model now, so maybe instead of focusing so ******* building memory sucking AI generative tools for people who aren't artists, you should provide a version for the folks who don't need all this new ****. Stop messing with perfectly good and functional software that real artists want to use! I can't even tell you how many times the recent releases have crashed and I lost all my work, it's incredibly frustrating! I have a new macbook pro that can handle the demand, so the problems… more

    4 votes

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    4 comments  ·  Performance  ·  Delete…  ·  Admin →
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18. HEX Franklin Variable Font is Not Visible when Editing

    I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.

    Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?

    4 votes

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    9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems to be fixed in the latest Illustrator build.

    Please comment back if it’s not for you.

19. Bottom margins for labels are too small for Swatch Info objects in the column view (with no card backgrounds)

    If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

    While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

    And if you pick this up, please don’t forget about this request as well:
    Allow to place cards next to color chips instead of always below for Swatch Info objects
    http://illustrator.uservoice.com/forums/333657/suggestions/49723799

    If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

    While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

    And if you pick this up, please… more

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    4 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Objects vanish when a PDF is exported

    The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

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    4 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

    Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994