Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
766 results found
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3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content
Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
Windows 11 23H2
Illustrator 28.5
Photoshop 25.77 votesThe team is going to address the issue.
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ライブペイントオブジェクトにオーバープリントブラックを適用した際の問題
ライブペイントを適用したオブジェクトに対してオーバープリントブラックを適用するとライブペイント設定が消える。
macOS11.6
Illustrator CC2022以降再現手順
1. 線や麺の組み合わせでライブペイントを作成し着色する。
2. ライブペイントオブジェクトを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
3. ライブペイントに対して指定した処理が消え、閉図形外で保持されていた線も幅0.5pt、K100の黒に変化する。期待する結果
ライブペイントオブジェクトに対してオーバープリントした際、閉図形外のK100の線等以外にオーバープリント属性を適用せず、ライブペイントオブジェクトの状態を保持する。実際の結果
ライブペイントオブジェクトに指定した塗りなどの情報が消え、元から持っている線幅等の情報も一定値に変化する。代替処理
ライブペイントに対する「ブラックオーバープリント」は行わない。必要なオーバープリント指定は手動で指定するか、ライブペイントオブジェクト自体を拡張してから「ブラックオーバープリント」を適用する。7 votes -
Remebering fractional values in Extrude & Bevel
You can type in fractional values in Extrude & Bevel and they work fine, although AI rounds them up immediately in fields, though applies to the art.
But when you try to save this appearance in Graphic style and then re-apply to another art, all fractional bits are gone, AI treats them as integers both ways.7 votes -
In Adobe Illustrator Constrain Width and Height proportions doesnt work
I don't know why but 'Constrain Width and Height proportions doesn't work
in 'Transform' or 'Properties' panelWhenever I constrain and move the number up, it creates a weird number
for example, if the shape is 60,60 and when I write down 70 on the height the width becomes 69.256 something like thisso frustrating!!!!!!!!!
7 votes -
crashes consistently
Illustrator is crashing repeatedly with the latest update. I'm on a Mac with Mojave 10.14.5, my coworkers are on PC's and we're all crashing since the latest Illustrator update. No consistency to the tasks we are doing in ai to make it crash. Please fix!
7 votes -
undo is broken
Undo is just wonky. I hit Undo, and rather than just stepping back one step, it jumps several actions backward, and the Redo steps can't even get back to where I was. I wish I could provide more info, but it's just jacked, so I can't trace the problem.
7 votes -
Pasting previously copied objects to random places
Illustrator pastes copied objects to random places outside of the view area.
I have to zoom out and look for the pasted object somewhere outside the artboard. Since updated to the latest version of the software. Also updated the OS to High Siearra to give you a full picture.7 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Crashes when closing Illustrator
After saving the file I am working on and selecting to clear the data on the clipboard (or even if I select not to clear the data), Illustrator will freeze and the bring up the Adobe Crash report dialogue box.
I have tried to provide feedback in this box, but if I change any of the settings on the Crash report box or type any comments, this too crashes. Windows registers the programme as not responding and tries to find a solution (and doesn't find any) and then closes Illustrator.
In some cases, when I next open Illustrator it will…
7 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We are closing the ticket as we are not able to reproduce this on AI version 22.1.
If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.With Best Regards,
Raghuveer Singh
Illustrator Team -
Unmatching sizes for identical circles with Preview Bounds
When Use Preview Bounds option is enabled, Illustrator lies about the sizes of some of the identical circles on artboards.
See the GIF and the .ai document attached.Enable the option, open Transform or Properties panel and select each circle. Three at the top right will display the proper size, with the stroke weight included — 8.5 + 3.5px.
Three at the left bottom will be only 8.5 id diameter, without the stroke accounted for.6 votes -
Cannot copy from one layer and. paste to another....
After the latest update, copy and paste between layers is wonky. If I copy an item from one layer, it will only paste back into that layer. If I make the source layer hidden and try to paste, I get the "attempting to paste to locked/hidden layer" warning. I can select an object, then drag the small box that shows up in the layers panel to a new layer, but this is a bit awkward....
6 votesThis behavior is most probably cause by Paste Remembers Layers option, accessible in the Layers panel’s flyout menu.
When it’s enabled, Illustrator tries to paste copied objects into their original layers.
If the option it disabled, but it still does not work as you want it to, please reply back.
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Measurement labels cannot be deactivated
In "preferences" the option to disable "Measurement labels" does not work: they always remain active. It needs to be fixed because it is very annoying when drawing. Thank you.
6 votes -
インストール時に同梱されるStartup Scriptのファイル名称が更新されていない
OS macOS10.15.7
バージョン Illustrator ver.26.0Illustratorをインストールした際にバンドルされるStartup Scriptである「/Library/Application Support/Adobe/Startup Scripts CC/Illustrator 2022/illustrator-20.0.jsx」ですが、このファイル名が数バージョン前から更新されていません。
これはAdobe Bridge CCにおけるStarup Scriptの読み込みに影響を与えます。直近の2021と2020に関して書きますが、この２つはBridge起動の際にコンフリクトを起こし読み込まれません。対処方法
１．ファイル名の是正
Startup Script内の各ファイル名を変更します。Illustrator 2021内には「illustrator-20.0」フォルダと「illustrator-20.0.jsx」ファイルが存在しますが、これらをそれぞれ
illustrator-21.0
illustrator-21.0.jsx
とします。
同様に、Illustrator 2022内「illustrator-20.0」フォルダと「illustrator-20.0.jsx」を
illustrator-22.0
illustrator-22.0.jsx
とします。
また、ファイル内のXML部分もIllustratorでは全て同一の文面となっています。これはBridgeに読み込まれた場合に全て同じ表示となり、バージョンの特定が不可能になります。
これは、以下のように「dc:title」部分を以下のようにすべきでしょう。<ScriptInfo xmlns:dc="http://purl.org/dc/elements/1.1/" xml:lang="ja_JP">
<dc:title>Adobe Illustrator CC 2022/dc:title
<dc:description>このスクリプトを使用して、他のアプリケーションと Adobe Illustrator CC 2022 を通信させることができます。/dc:description
</ScriptInfo>以上の処理でBridgeがStartup Scriptを正常に読み込むようになります。
6 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました「../Startup Scripts CC/Illustrator 2022/」 内の「illustrator-20.0」フォルダ名と「illustrator-20.0.jsx」ファイル名についての問題を macOS と Windows にて確認いたしました。
「illustrator-20.0.jsx」ファイル冒頭のビルド情報には、「@@@BUILDINFO@@@ “illustrator-26.0.jsx”」と記述されていますので、正しいファイル名は「illustrator-26.0.jsx」と思われます。
従いまして、フォルダ名も「illustrator-26.0」になると思われます。また、ファイル内部の XML部分の「dc:title」、「dc:description」のバージョン記述ですが、製品名から「CC」は削除されておりますので、「Adobe Illustrator 2022」になると思われます。
担当エンジニアにフィードバックし、どのように修正されるか確認できましたら、こちらでご報告いたします。
今後ともよろしくお願いいたします。
Illustrator チーム
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[Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text
Hi there,
The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.
Operating system: macOSX v11.4
MBP (13" M1, 2020)
No clipboard enhancements/plugins/appsVersion of AI (Desktop): 25.4.1 and 25.3.1
Steps:
Scenario #1:
Copying and pasting a shape with text, within the same artboard
Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.Scenario #2:
Copying and pasting text, within the same artboard…6 votes -
Sizing bug of objects with corner radius
Create a rectangle 25mm x 25mm.
Change corner radius to 1mm.
Rotate the rectangle 45 degrees.
Try to change the with or height to 25mm in the transform palette.
You will get weird 24,7714mm, 25,0076mm, 24,9997 sizes.
Illustrator 24.3 MacOS verion.
It's a shame that such an expensive graphic program can't handle the basic task of sizing objects.6 votes -
Decimal points added to values - Precision issues
I am operating on Windows 10 and just updated to Ilustrator 24.3.
I am having all kinds of massive issues with precision when working in files created between Illustrator 24.1 and the most recent update at 24.3. When I create text and set the point size, I'll come back later to find that it is "48.002 pts" and that the horizontal scale is at "99.9987%" and it is no longer aligned at x: 1 in., y: 1 in., but has moved to "x: 1.005 in" and "y: .9998 in." This happens will all kinds of objects, not just text. The…
6 votes -
automatic quitting when clicking the red close button
When clicking on the RED "Close" button, Illustrator prompts me to either (Save what's on the clipboard" or "Discard". Then automatically quits. EVERY SINGLE TIME. This is NOT right no matter what your tech support peons were told to say.
6 votes -
Place Tiff with layer comps doesn't retain selected comps on save and reopen
Placing layered Tiffs with Layer Comps into Illustrator doesn't maintain the reference to those layer comps when reopening the file.
Steps:
1. Make PSD with layer comps and save as layered Tiff.
2. Place layered Tiff into Illustrator with "Show Layer Options" selected.
3. From "Tiff options" dialogue select "Layer Comps <dropdown select layer comp A>"
4. Also, select "When updating link: <dropdown select 'Keep layer visibility overrides'>"
4. Repeat steps 2, 3 and 4 selecting a different layer comp
5. Save and close file
6. Reopen file. Layer comps on our (multiple) systems revert to all showing the "Last…6 votes -
Rotate tool dialogue box won't appear
After selecting the rotate tool, rotate dialogue box won't appear.
a dialogue box will appear only if I double click on the rotate tool but then I am not able to move the anchor point to the center of the object.
6 votesAs per the comment, the way to call the dialog and to define the arbitrary rotation pivot is to Opt/Alt+Click the desired position when the tool is picked.
However, this does not work well sometimes, especially with a pen and a tablet, and you can upvote the problem here: http://illustrator.uservoice.com/forums/601447/suggestions/32613901
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6 votes
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Selection tool Lagging and moving objects on click- High Sierra (macOS 10.13)
I have been an illustrator user since 2000.
After this most recent update I noticed that when I use the Selection Tool (V) . The item, image, line, vector group, no matter what I click, begins to lag and then automatically jumps to the location of my mouse, Thought I simply clicked the item to select it and then moved my mouse, not clicked and dragged. The object reacts as though I clicked and dragged, so I am forced to select an object, let the bug run it's course, and then hit cmd +Z to undo the unintentional move.
I…
6 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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