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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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726 results found

  1. Text with missing fonts do not always highlight

    Even though "Highlight Substitute Fonts" is enabled in Preferences, text is not always highlighted when a font is missing. Expected behavior is for text with missing fonts to be highlighted in pink when this feature is enabled.

    8 votes
    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. Text will not change fill colour to what has been selected

    WIndows 10, Illustrator 23.0.3: After selecting text, I try to change the fill colour either using the eyedropper tool or the swatches panel. I expect the text to change to that colour. However, while the colour window shows the colour has been changed, the text doesn't actually change colour. I have to outline the text in order to get it to change colour.

    8 votes
    14 comments  ·  Type, Fonts, Text  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi Melina ,

    Thanks for reporting this issue, Illustrator team really appreciate this.
    As per attached screen shot , for the selected Text object your fill is below the Characters in appearance panel.
    Can you kindly move the Fill above the characters and change fill. This will hopefully resolve your problem.
    In order to identify the root cause , can you kindly provide us eyedropper setting snapshot ,you can find eyedropper settings by double click on eyedropper tool .

    Thanks
    Anish

  3. Fonts

    Missing Fonts. When opening my files i have the fonts missing. Meaning every font i used are all gone and even though i can see it in the preveiw but when opening the files the fonts are missing.

    8 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Changing leading up and down in Character panel makes it 1 or 1295 pt

    When the leading is set to (Auto), using the up/down arrow UI buttons in the character palette to change the leading results in weird leading sizes. Toggling up from Auto using the up arrow in the UI produces a leading of 1 pt. Toggling down from Auto produces a leading of 1295 pts!

    23.0.1 Windows 10:

    8 votes
    12 comments  ·  Type, Fonts, Text  ·  Admin →
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  5. Glyph rendering bug with bitmap OT-SVG fonts

    Glyphs that consist of a single-colored bitmap image are not rendered in text frames nor in the Glyphs panel.

    When we start using them within a text frame, they also break the rendering of all subsequent characters (they disappear).

    To reproduce, enter the character "m" in the attached AI file.

    8 votes
    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Selecting font for styled text

    While trying to change the font of a styled text box by scrolling throgh the font list, the list glitches and closes. Sometimes selecting a different font randomly and sometimes there font of the text box stays the same.
    Happening on multiple files with different-styled text. The issure does not seem to happen while working with regular-styled text.

    8 votes
    6 comments  ·  Type, Fonts, Text  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  7. "Kinsoku" / Punctuation Squeeze doesn't work

    When Chinese and Western text are mixed, enabling the head and tail avoidance function does not work

    7 votes
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. Incomplete Bug Fix on Legacy Text Disappearing in v28

    Illustrator CC 2018.(No problem before 2017)
    Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.

    ・Prepare and open files of version 10 or lower
    ・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
    ・Save immediately
    ・Open the saved file
    ・Click on the legacy text part with the mouse
    ・On the warning screen, click [Update]
    → The text that should have been updated disappears

    Reported in the thread of Japan Forum.
    https://forums.adobe.com/thread/2401111

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  9. Variable Font Changes

    While working with a Variable Font in Adobe Illustrator 27.2, everything works fine, and I save and close the file I am working on. The next time I open the file in Illustrator, the Variable Font changes to an italic version. There is no easy fix to revert the text other than to select and adjust it.

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. テキストフレームでグローバルスウォッチの変更が適用されない。

    OS/macOS10.13〜、Windows10 (20H2)
    ver/25.4.4、26.0.3

    エリアテキストオブジェクトのパスにグローバールスウォッチを適用し、そのオブジェクトを複製した場合、描画がグローバルスウォッチの編集に追随しなくなる。

    再現手順
    1.エリアテキストを作成しテキストパスのみを選択して塗りにグローバルスウォッチを適用した上Command（ctrl）＋option（ALT）を押しながらドラッグし複製する。
    2.選択を外した状態にし、適用したグローバルスウォッチをダブルクリックし編集に入る。
    3.プレビューにチェックを入れた上でカラーを編集する。
    4.コントロールバーやカラーパネルでの表示は変化するがテキストパスの塗りは変化しない。OKをクリックし編集を終了する。
    5.スウォッチパネルなどの表示は正しく更新されるが1.のテキストバスの塗りは表示が変わらない。

    期待する結果
    グローバルスウォッチを適用したテキストエリアオブジェクトのパスでも他のオブジェクトと同様にグローバルスウォッチの変更に表示を追随させる。

    現状の挙動
    エリアテキストのパスに適用した塗りがグローバルスウォッチの変更に追随しない。

    対応策
    一旦アウトライン表示に切り替えてからプレビュー表示を行うとグローバルスウォッチの値にて再描画される。

    この挙動を細かく見てみると複製したエリアテキストのパスに対する処理に問題がありそうです。１点だけだと再現しません。また、オブジェクト的にはカラー値は更新されていますので単純に再描画が行われていないように思われます。
    以下のコミュニティスレッドをご確認下さい。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/テキストの背景にスウォッチ/m-p/12725589#M27421

    7 votes
    Under Review  ·  3 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. Bug on the All Caps (case) open type feature

    If the typeface uses GPOS in the "case" feature to relocate a glyph, Illustrator seems to ignore it. It is working well no InDesign and and Photoshop.
    So the "case" feature is broken for glyphs that reposition with GPOS.

    I am a typeface designer and developer, but I found the same complaint from another person: https://forum.glyphsapp.com/t/contextual-gpos-adjustments-for-brackets-symbols-question/17569/3

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. Fonts are not refreshed when right sided metrics are changed

    This issue happens in the context of editing the metrics of a font file multiple times (in order to view new metrics changes in realtime).

    Fonts will not always be refreshed to the latest version when overwriting a font file in the Adobe Fonts folder with a new updated version:

    • When a right sidebearing of a glyph is changed and the font regenerated, the font is NOT updated in Illustrator.

    • Whereas editing a left side bearing and regenerating the font will show the updated font with all edited metrics (both the new left & right sidebearings).

    Issue happens in all…

    7 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    1) Kindly share both version of fonts at ShareWithAI@adobe.com .
    2) Please mention the title of this issue as the subject of the mail with tag [UserVoice] and Uservoice link in subject of email.

    Regards
    Ankit Goyal

  13. Illustrator ignores variable font kerning

    As described. Illustrator is not interpolating kerning data. Using a font that works well on everything but Illustrator. Left is view in Chrome, right in Illustrator.

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Need More Info  ·  Anish Kumar responded

    Hi Alex,

    Thanks for reporting this issue. Are you facing it with any specific font? Can you please share the details of the font and value of kerning that you applied in snapshot?

    Thanks
    Anish

  14. Thai language bug

    Thai font deleted or missing when create outline.
    Most of the time it happens to few or last fonts of the line.

    Macbook Pro 15"
    OS 10.14.6
    IllustratorCC version 23.0.4

    7 votes
    5 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Need More Info  ·  Ashutosh Chaturvedi responded

    Hi,
    Can you upgrade to latest release 23.0.6 and let us know if it fixes your issue. We had fixed a bug with similar description in 23.0.6

    Thanks,
    Ashutosh

  15. Constrain with Shift key not working

    I'm trying to move the bottom line of a text box.

    I select the box's line with open arrow, hold down the SHIFT key to constrain - and it automatically deselects the type box that I was trying to move. I can select the line with the open arrow and move it that way, but it's too easy to make an error and shift the box. I need the corners to remain perfectly square which is why I'm holding the Shift key.

    I've had this problem with the last few upgrades.

    I'm an Adobe Illustrator user for more than 25…

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Font Size resets to 12pt when new font family is chosen

    Changing font face also changes font size.
    Steps to reproduce:
    1. Select text with text selector tool
    2. Select a new font face from the font face drop down menu

    Expected results: font face changes while all other font properties remain the same.
    Actual result: font face and font size properties change.
    Using Illustrator v22.1

    7 votes
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  17. Emoji rendering issues

    • Some emojis like 🎉or 😟show up as two undefined glyphs when pasted from the clipboard.
    • However, the 😟 will show up when inserted from the Glyphs palette.

    To replicate, simply copy/paste these emojis on a text using the Apple Color Emoji font.

    7 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. Type On Path bug with OpenType-SVG fonts

    • Apply a text to a curved path.
    • Apply a color font like Trajan to the curved text. This results in incorrect glyph rotation.
    • The rotation issue is no visible with CFF glyphs.
    7 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  19. Tracking of the first character shifts the alignment of the next tab stop

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or…
    6 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  20. Strange symbol ('envelope' sign) appears at the end of pasted text

    Why does the envelope sign appear when I copy text from somewhere else (like HEX color code copied or translation result text form Google Translate) and paste it into Illustrator?

    Happens only on Windows it seems.

    6 votes
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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