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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. 颜色选项滑块不能随着鼠标一起移动

    28.5
    如视频,调整颜色时,滑块不能和鼠标同步移动。

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  2. Copy/Paste formatted text is broken

    Mac M1 Pro, 16Go, macOS 14.5
    Illustrator 28.5

    When I copy/paste formatted text into a new text frame or at the text cursor place, the formatting is lost.
    It seem that the formatting of first paragraph is applicate to all paragraphs.
    Kerning adjustments is also lost.

    2 votes

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  3. Generating an artwork always shows 'We’re experiencing high demand' message

    Not generating neither object, nor scene or symbol...

    2 votes

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  4. Intertwine unknots in places on Expand Appearance and PDF Asset Export

    In Illustrator 28.5 (macOS 14.5, intel)
    • Create intertwine from paths with 2 strokes (lower is black and greater weight)
    • Either use Object > Expand Appearance or use Asset Export to create PDF
    • Several crossings reverse on some Intertwine objects.

    2 votes

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  5. テキストバグ

    v28.5
    英数で 「1(いち」「.(ドット」「 (半角スペース)」と入力するとスペースは全角で入力され、バックで削除できなくなる。選択もできなくなる。これをアウトラインをとった時、消えてしまう場合とそうでない場合がある。

    「1(いち」「.(ドット」「 (半角スペース)」と入力したい場合は「1(いち」を入力する前に何か任意の数字(文字)を入力してから「1(いち」「.(ドット」「 (半角スペース)」を入力した後、任意の数字(文字)を削除すれば通常通りに入力、アウトライン等可能

    2 votes

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  6. Clipping Path Dimensions disregarded when exporting JPG in version 28.5

    When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?

    2 votes

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  7. Confusing repeated profile mismatch warning

    When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
    Using the Place command it will give you a warning about the Profile mismatch.
    When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
    This…

    2 votes

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  8. Mouse button abnormally released/pressed

    OS: MacOS Sonoma 14.2.1
    GPU: Intel Iris Plus Graphics 655 1536MB
    Ai version: Adobe Illustrator 2024 28.4.1

    Hi,
    we are developers of an app with hotkey customizer running in background.
    The app works fine most of the time,
    while confronting some difficulties on interacting with Ai.

    The basic idea of the app is registrating key event observer to the system,
    then either intercepting the customized hotkey or leaving others to system for further transmission.

    However, after we register the listener,
    Ai seems sometimes skip the mouse-releasing event of a click,
    and then hanged in a "dragging" state until another click.…

    2 votes

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  9. 3D inflated art has rippled edges

    I'm getting rippled edges when I apply inflate to vector artwork. I've tried various settings but can't get it to appear as smooth lines. There's also a slight clipping to the right pupil. Can't get it to render properly.

    2 votes

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  10. Clipped images gets displayed on adjacent pages in exported PDFs in readers such as Microsoft Edge browsers

    When I place multiple images in a clipping mask, whether it is exported as PDF or saved as PDF, or even if I use Acrobat to optimize the PDF, some PDF readers such as Microsoft Edge will show the image at the bottom of the clipping mask. It becomes a color block displayed on the PDF, but these extra color blocks will disappear after enlarging the PDF interface.

    当我在一个剪切蒙版中放置了多张图片之后 ,不管是导出为PDF还是储存为PDF,甚至我使用了Acrobat对PDF进行优化,都会导致某些PDF阅读器比如“Microsoft Edge”显示出在剪切蒙版底层的图片,变成一个个色块显示在PDF之上,但是放大PDF界面后这些额外显示的色块又会消失。

    2 votes

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  11. Color theme picker not working

    The color theme picker not working. When I clicked the option the eyedropper is not showing, instead when I click the image or palette I want to sample the recolor dialog box disappears!

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  12. Baisse de performance au bout d'un certain temps

    MacBook Pro M1 Pro 16 Go - Mac OS Sonoma 14.4.1
    Illustrator 28.5

    Illustrator fonctionne parfaitement jusqu'à un moment où les raccourcis claviers ne fonctionne plus, le traitement de texte met du temps à afficher le texte que je rédige et la moindre action fait apparaître la roue de chargement sur la souris.

    La solution (que j'espère temporaire) que j'ai trouvé est de fermer et de réouvrir l'application

    2 votes

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  13. dxcore.dll not found

    Illustrator won't open due to "dxcore.dll not found".
    I have been on forums and many people have posted about this.
    Seems to be an issue with the latest update as the posts are quite recent.
    Temporarily fixed by reinstall of Illustrator. As yet, have found no permanent solution.

    2 votes

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  14. "Introducing keyboard s..." notification will not go away

    I keep getting a notification that's cutoff and won't go away. there's no close button and I cannot move the window. I get half of the message about "introducing keyboard s... While in text mode, press 'C...... B/U/I'....." How can I get rid of this notification?

    2 votes

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  15. Command Z not working for some functions

    Using the keyboard shortcut for Undo does not work for some functions. Reordering layers does not respond to the keyboard shortcut but works via the Edit menu selecting Undo. Same issue with "Show All". Command Z doesn't work but selecting Undo from the Edit menu works.

    Mac Studio MacOS 14.4.1 / AI 28.4.1

    2 votes

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  16. Making a regular triangle with Star tool duplicates the path

    Scissor tool cuts lines and duplicates them (completely broken)

    Make a triangle by selecting the star and changing it to 3 lines (triangle), now cut one of the lines with the scissor. It duplicates the shape! This bug is seen across multiple shapes and lines. The scissor tool is broken along with selecting individual points often creates duplicate lines.

    The quality of adobe products has just gone downhill in the last 5 years.

    2 votes

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    3 comments  ·  Tools  ·  Admin →
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  17. Placing an SVG file with View->Snap to Pixel enabled distorts the image

    If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

    2 votes

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  18. Translate Mistake

    In the "Your files" in homepage and language setting as Traditional Chinese , there is a existing mistake about translation. In English, the word "Replicate" should be translated as "複製" in Traditional Chinese, rather than "复制" it's in Simplified Chinese. Hope your company can translate corresponding to the local language.

    2 votes

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  19. Take long time when create new file / open file / save file on local

    I'm using macbook m2, I just downloaded Ps and Ai from Adobe Creative Cloud. Ps is normal but Ai always loading (about 3mins) when I create new file, open file and save file. Please help me fix it.

    2 votes

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  20. "Load paragraph styles" or "Load all styles" doesn't overwrite styles with same name

    I have a set of 9 template files that I need to update. Each file contains an identical set of about a dozen paragraph styles. I want to update all the paragraph styles in all of the files.
    I updated the styles in the first file (correctstyles.ai) and changed kerning from Auto to Optical. When I open the next file, (e.g. SHED-2023-5-simple-columns-narrow.ai), I use "Load Para Styles" and choose the first file (correctstyles.ai). When I check the style definitions, kerning is still set to Auto. The kerning value should have changed to Optical to match the style from…

    2 votes

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