Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8211 results found
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"Legacy text" warning when opening a file with Illustrator 2026, created in Illustrator 2026
- macOS 15.7
- Illustrator 30.1
- Created large posters in Illustrator 30.1 including Japanese type. Was later asked to make A4 size versions of them. Reduced entire contents of individual A1 posters so they would fit on A4 pages, copied, pasted to a new multi-artboard file. Saved and closed. Opened the file next day, again using Illustrator 30.1, and was greeted with "This file contains text created in an older version of Illustrator. Updates in the text layout may have caused changes in some character positions, or line breaks." The preview showed there is actually no text reflow or change in spacing whatsoever. Opened the same file using Illustrator 29.8.3 and no problems or warnings. I'll have to avoid working in Illustrator 2026 (v. 30.1) and revert to Illustrator 2025 (v. 29.8.3) until this is fixed.
- macOS 15.7
- Illustrator 30.1
- Created large posters in Illustrator 30.1 including Japanese type. Was later asked to make A4 size versions of them. Reduced entire contents of individual A1 posters so they would fit on A4 pages, copied, pasted to a new multi-artboard file. Saved and closed. Opened the file next day, again using Illustrator 30.1, and was greeted with "This file contains text created in an older version of Illustrator. Updates in the text layout may have caused changes in some character positions, or line breaks." The preview showed there is actually no text reflow or change in spacing…
2 votes -
The issue of selecting tools to move lines
In Illustrator, when I select a line and try to move it, the selection is always lost, forcing me to repeatedly select and move it again. This makes the task difficult for me.
2 votes -
Can't create New File
Nothing happens when I click New in the File tab or when I use the Ctrl + N shortcut.
2 votes -
Spot channel percentage reduction after Envelope or Effect > Warp > Arc is applied to a DeviceN Transparent Single Ink Image
My client embeds raster PSDs that include an additional spot channel and applies pre-distortion to them using Envelope or Effect > Warp > Arc. When the PSD is embedded, the spot channel becomes a Transparent Single Ink Image in the DeviceN color space with an alpha channel.
After applying Envelope or Warp > Arc, the spot channel percentage is multiplied by the alpha channel value, while the alpha channel itself remains in the image. The result is a significant reduction in the effective spot ink coverage.
In the attached example, a 50% spot in the original becomes 25% after the operation.Steps to reproduce
1. Create a PSD containing a spot channel set to 50% and saved with transparency.
2. Embed the PSD into the document so the spot channel is represented as a Transparent Single Ink Image in DeviceN with an alpha channel.
3. Apply Envelope or Effect > Warp > Arc to the embedded PSD.
4. Inspect Acrobat Output Preview > Separations and compare the spot channel percentage before and after the effect.Actual result
The spot channel percentage is multiplied by the alpha channel value during the Envelope or Warp operation, while the alpha channel remains present in the image. This reduces the visible spot ink amount. Example: 50% spot becomes 25% in the post-effect image.Expected result
A spot channel percentage should be retained regardless of the Envelope/Arc effect applied.Technical notes
• The embedded spot channel is exported as a Transparent Single Ink Image in DeviceN with an alpha channel.
• The problem appears to occur when geometric distortion is applied via Envelope or Effect > Warp > Arc.
• Output Preview tools such as Acrobat Output Preview > Separations can be used to verify the discrepancy.Attachments
I have attached a PDF that demonstrates the issue and includes the separations for convenience. Please compare the spot percentages in the original image and in the images after Envelope.Severity
High for print accuracy and color separation workflows. This leads to incorrect ink percentages on separations and can cause production color failures.My client embeds raster PSDs that include an additional spot channel and applies pre-distortion to them using Envelope or Effect > Warp > Arc. When the PSD is embedded, the spot channel becomes a Transparent Single Ink Image in the DeviceN color space with an alpha channel.
After applying Envelope or Warp > Arc, the spot channel percentage is multiplied by the alpha channel value, while the alpha channel itself remains in the image. The result is a significant reduction in the effective spot ink coverage.
In the attached example, a 50% spot in the original becomes 25% after the…2 votes -
Saving a PDF with All Printer’s Marks only works twice
Hello,
I'm using version 30.0 on a PC.I need to save my files for printing as PDFs with crop marks. When I check the "All Printer’s Marks" option and save as a PDF, it works the first time, but the second time, and always on the third, I get an error message. This error message says, "This document was saved successfully, but an error occurred after saving. Close and then reopen the document."
I then have to close Illustrator and reopen everything, giving me two opportunities to save new PDF documents with print marks. Then, on the third document, the same thing happens again; I have to close Illustrator, and so on.This is a very annoying problem for my work. Am I the only one experiencing this? I didn't have this problem in previous versions. It must be a bug.
Thank you for your help.
Hello,
I'm using version 30.0 on a PC.I need to save my files for printing as PDFs with crop marks. When I check the "All Printer’s Marks" option and save as a PDF, it works the first time, but the second time, and always on the third, I get an error message. This error message says, "This document was saved successfully, but an error occurred after saving. Close and then reopen the document."
I then have to close Illustrator and reopen everything, giving me two opportunities to save new PDF documents with print marks. Then, on the third document,…2 votes -
Gradient panel is stuck
When I open the colors, it works fine, but if I click on the gradient, the panel moves to the top of the screen, where I am unable to move it or even change it back to a solid color.
2 votes -
Color picker is not working
Color picker is not working at all
2 votes -
Blob Brush doesn't respect "Draw inside" when painting with a color existing outside
I included a picture to explain the problem.
If the user intentionally chooses to draw inside a shape, then that limit should be respected. but instead, if we are painting with a color that exists outside, new strokes merges with the older ones, resulting on the painting escaping the "draw inside" feature.I think that the blob Brush merging should be less aggressive and should respect masks, otherwise it's not intuitive and goes against user input, which qualifies this to be a bug.
2 votes -
File New dialog is invisible with two monitors
When i click the "New" button in the homepage, the window that has all the settings to create a new document is invisible, it doesn't appear, but the arrow of my mouse shows me that it can interact with the window, but it doesn't show. I use another monitor and i have found online that illustrator tends to have bugs while having a second monitor.
Illustrator V 30.0
Asus ProArt p162 votes -
Files not saved properly with incorrect display
Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
When we reopen and resave the file, it is fine.
For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.2 votes -
Linked Illustrator files not showing properly
Some linked Illustrator files show up with extra type or completely blank.
2 votes -
Placed .ai artboards drop graphic elements randomly. This is disgusting for printers
The screenshot shows the placed artboards from - top row: .ai artboards, bottom row: pdf artboards. The circled portions show logos were dropped from the artwork arbitrarily.
When the .ai file is opened normally, it displays correctly - but not when placed.
This is a separate issue from placed artwork not displaying transparencies accurately.
This is supposed to be a professional level program and printing bugs are getting to be too much and costing my company too much in unnecessary reprints. PLEASE FIX.
2 votes -
Deleting colors from Swatches panel crashes Illustrator
In Illustrator 2026, 30.0, on a Mac running 15.6.1, any time I go to delete a swatch, any swatch, any number of swatches, it immediately crashes the program. I reset preferences and nothing changed...still crashes. Started a new file in case there was something going on with the old one, still crashes.
2 votes -
Variable Google Fonts reset to minimum weight on file open in Illustrator
Issue Description:
When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.
Expected Behavior:
Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.
Actual Behavior:
After reopening the document, all text objects using Google variable fonts lose their assigned weight values and revert to the lowest/minimal value of the wght axis. Visually this appears as if all text changes to the “thin” style of the family.
This breaks the typographic hierarchy and causes layout shifts, making the file unusable without manual correction.Steps to Reproduce:
• Latest Illustrator release (Windows).
• Use any Google Fonts variable family (e.g., with a wght axis).
• Assign different weight values within the same variable family to text objects.
• Save the file, close it, then reopen it.
• All weights revert to the minimum value.Impact:
The design opens with damaged typography. All weight settings must be restored manually, which is time-consuming and may cause inconsistencies or visual artifacts.
Issue Description:
When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.
Expected Behavior:
Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.
Actual Behavior:
After reopening…
2 votes -
I can't save anything in Illustrator in SVG format
I tested save any object in Illustrator in format SVG, but after many minutes Illustrator shows a window saying it can't save because of the mistake problem. I tested in the last version and the previous version, I cant save in SVG, I need this...
2 votes -
2 votes
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"Open" window loads blank and duplicates
Operating System:
macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)Illustrator Version:
Adobe Illustrator 30.0 (desktop)⸻
Issue Description
When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.
Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
They also become unresponsive for a while.Screenshot attached below (multiple “open” dialog windows stacked and blank)
Steps to Reproduce
1. Open Adobe Illustrator 30.0.
2. Go to File > Open…, or press Cmd + O.
3. Wait for the dialog to appear (it delays significantly).
4. Press Cmd + O again thinking it didn’t register.
5. Illustrator eventually opens several overlapping empty windows.⸻
Expected Result
The Open… dialog should appear instantly, in the usual macOS native window, showing recent files, local files, and cloud documents.
⸻
Actual Result
• The Open window takes several seconds or minutes to appear.
• Multiple windows appear if the command was pressed more than once.
• Windows open blank with no content loaded.
• The app becomes unresponsive during this delay.Operating System:
macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)Illustrator Version:
Adobe Illustrator 30.0 (desktop)⸻
Issue Description
When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.
Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
They also…2 votesThe team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.
A temporary solution to this issue is the following:
- Open up PowerShell
- Copy and paste the following commands:
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Smart Objects not updating correctly due to Optimized Save Illustrator 30
I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".
Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on Mac OS). Elements within the smart object itself will appear out of layer order (or simply disappear), or transparency masks will disappear. I noticed when I was making minor edits, the "save" would take much less time than usual. That is how I discovered the existence of this new File Save performance enhancement that I believe is the root cause of this.
When I "force" Illustrator to save the entire smart object file (rather than just the changes I've made) by hitting "Select All" and nudging up one tick and back down one tick, then hitting save — the smart object takes notably longer to save, then updates correctly in Photoshop. I have repeated this over and over again, so it feels relatively isolated to these criteria, best I can tell!
Thank you in advance for your attention on this! Thank you so much for your hard work on the software updates.
*Update: another possible work-around is to turn off "Save in Background". Obviously only a workaround, not a fix.
- Russ
I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".
Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on…
2 votesThis issue is reportedly fixed in the latest Beta 30.3.126 build.
Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.
If it still works wrongly — please comment back.
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Ray tracing cuts off ends of 3D strokes with round caps
When using the 3D effect on an object with strokes, and choosing to render using ray tracing, it abruptly cuts off the end of many strokes (with round end cap already applied).
2 votes -
v30.0 (Mac) 保存時に文字の入力ソースを切り替えられない
Mac OS Tahoe (26.1)／Illustrator v30.0
ドキュメント保存時に文字の入力ソース（日本語↔ENなど）を切り替えられない。
一瞬切り替わるが戻ってしまう。2 votesThank you for reporting this issue and for the continued feedback from the community.
We have investigated this behavior and can confirm that the inability to switch input sources (e.g., Japanese IME) while a save dialog is active on macOS is due to a change in how Apple macOS handles input methods in modal contexts.
Starting with recent versions of macOS, Apple has changed the way input method switching is managed when certain system dialogs and panels are in focus. As a result, Illustrator's save dialog — which relies on native macOS sheet behavior — is affected by this platform-level constraint.
For reference, Apple's documentation on managing input sources on Mac can be found here:
https://support.apple.com/en-am/guide/mac-help/mchl84525d76/26/mac/26
As this is a macOS platform behavior change outside of Illustrator's control, the recommended solution is to switch your input source before opening the Save dialog.
We appreciate your patience and understanding.
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