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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8136 results found

  1. View using GPU is not working on illustrator beta 25.3 for Apple Silicon

    View using GPU is not working on illustrator beta 25.3 for Apple Silicon.
    so Its really slow, im hard to work.

    (Korean)
    Apple Silicon용 일러스트레이터 25.3 베타 실행시 GPU 가속 옵션을 켤 수가 없어서 많이 느립니다.
    일러스트레이터도 어서 빨리 Apple Silicon용으로 제대로 써볼 수 있게되면 좋겠네요.

    2 votes

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  2. Can't input negative values in fields

    When trying to input a negative value (in leading, kerning, tracking, any transform, etc) or perform subtraction in an input field, the number either switches to a positive value or doesn't make a change and plays the system error sound. This is in the latest version of Illustrator on OS X 10.14.6

    2 votes

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  3. smart guides not working in clipping mask

    I have had this problem for probably the last 3 versions or more ... but generally, when I've masked a number of objects inside of a clipping mask, then double-click to edit the contents inside the clipping mask, smart guides no longer function. Or, more correctly, very occasionally they will, but generally not.

    I always update to the latest versions of Illustrator. Currently I'm using 25.2.1

    2 votes

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  4. "What's new" reminder will not stop appearing every time I start Illustrator.

    the 'see what's new' reminder in the upper right will not stop appearing every time I start Illustrator. Deleting preferences doesn't help. Clicking remind later is getting to be annoying.

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  5. option key keps getting stuck randomly

    MacOS Catalina
    switching between tools via shortcuts,
    the option Key shouldn't be aktive when it's not pressed.
    The key sometimes act like its pressed when it's not.
    The option key keeps getting stuck. A hardware problem could already be ruled out, that the problem also exists on another keyboard. The problem also occurs in Photoshop. I work with a Wacom Cintiq Pro (latest driver).

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  6. Weird Facets in Gradient Fill

    Issue, rather than "Idea". Using a simple, gradient fill, in Illustrator CC 25.2.1, I'm getting these weird facets, rather than just a smooth transition. Anyone else have the same issue?

    2 votes

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  7. Can't place tiff file into Illustrator as a linked file

    In previous versions I could import tiff as linked files, now, when I try to do so, it shows the attached image.

    I have to open the tiff on illustrator and then copy and paste the content into my file, but is an embedded file, I want it as a link...

    2 votes

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  8. Saving file issues

    I am trying to save another file and I get this . The file is not opened by anyone other than myself, also, the folder name is the same and the file is not read only. I keep having this issue constantly!

    2 votes

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  9. How to stop .tmp$$$ when export .png file on Illustrator from Avast Anti-virus

    The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.

    1. Go to Avast Antivirus user interface.
    2. Select the protection tab.
    3. Select ransomware shied.
    4. Protected folder by Avast Ransomware shield will appear.
    5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER...\Pictures etc.)
    6. When you select, the message of the selected folder and "Stop Protection" button will appear.
    7. Click stop protection.

    after this procedure, you can export .png file or else and preview it as you please. Please try...

    2 votes

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  10. unable to use brush tool

    i am unable to use the brush tool every time i click on it

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  11. Path+stroke profile weirdness

    Plz examine the file. Two paths with different width profiles when reflected. Bottom one behaviour is good, top path behaves badly. Why would this be ?

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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  12. Using Undo after accidental selecting text on path corrupts text and can’t be fixed with Undo

    Object on top of unlocked text on path.
    Sse lasso to select top object but also grab visually blocked text path by accident.
    Delete.
    Realize corrupted underneath text
    Ctrl+Z does NOT fix text.
    Please correct this ASAP

    2 votes

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  13. Background Save works but it thinks it's not working! v25.2.1

    I'm having an issue described in an older bug report (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39029392-background-save-works-but-it-thinks-it-s-not-worki): open files stay marked as having unsaved changes when they are saved.

    This is reportedly fixed in v25 but I'm on 25.2.1 and have this exact same problem. Not with every file and not every time, but it happens.

    2 votes

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  14. Dragging across visibility icons in Separations Preview panel doesn’t work

    You have to turn off each color individually in separation preview .
    With Photoshop you only need to click on a color. Hold down the mouse button and then pull it up or down to switch more colors on or off. So if you want to switch 10 colors off and on again, for example, you have to click the mouse a total of 20 times.
    With Photoshop you only need two clicks for this process.
    Why isn't this done at Illustrator?

    2 votes

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  15. Can’t zoom out after editing a text

    When I zoom in on text with a magnifying glass.
    Then switch to the text tool, change the text and switch back to the magnifying glass, then I can no longer zoom out with the Alt key.
    I have to switch to the selection tool first. And then back to the magnifying glass to zoom out with the alt key. Does that make any sense?
    When I want to zoom out with the Alt key, the hand always appears to move.
    Only when I have switched to the selection tool and then back to the magnifying glass, the minus symbol…

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  16. 25.2.1 Windows 10 - Occasionally No Fonts Load

    I am not sure if this is a reproducible but on Windows 10 1909, since upgrading to Illustrator 25.2.1 will occasionally not load any fonts after opening. The font selection dropdown list is entirely blank and no system fonts or activated typekit fonts show. I have no issue with fonts in any other programs.

    2 votes

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  17. Mac Os Big Sur

    Keep getting "An unknown error has occurred" when saving Illustrator file. THis is costing us time and money now as every-time we create a new file the start working it decides all of a sudden we cant save our work.

    Need Help on this!!!!!

    2 votes

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  18. 2 votes

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  19. The selection list of Zoom levels has commas instead of decimals

    At the bottom left of the interface where Zoom level is displayed and can be selected, the values that should have decimals (ie. 66.67%, 33.33%, 16.67%, etc.) have commas instead. When those values are selected the Zoom level doesn't recognize the comma, so it just zooms to 6667%, 3333%, 1667%, etc. which is obviously not expected or useful.

    2 votes

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  20. Lost file even though the Automatic Save Recovery is on

    Windows 10. 64 bit.
    Illustratoir 25.2.0

    The PC crashed in the middle of working. And the file disappeared. I can see a link to the file in the Recent documents of Windows Explorer, and in Recuva.
    But no file found.

    What's happening? How can I find the missing file?
    TNX

    2 votes

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