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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8074 results found

  1. Rendering Issue with Knock Out Group beyond 200% zoom out

    1 background layer, 1 top layer containing 1 text and 1 rectangle grouped together and set as knock out group. A fill is added to the text with opacity 0%, the initial fill is deleted.
    Until I zoom in to 200%, the text is not rendered. Starting from 200% zoom, the text is correctly knocked out from the rectangle.
    Export works as expected.

    1 vote

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  2. 1 vote

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  3. Drop Shadow, Outer Glow, Etc. make the files extremely bloated

    Every time I create a drop shadow or an outer glow now, the thing doesn't render properly on screen (see screenshot), but worst of all that simple addition adds about 500MB to my file size. What's going on?

    M1 MacPro Sonoma
    Ai version 29.3 - though same thing happens with 28, 27 and 26.

    I've also included a simple file - add a drop shadow with about 15px size and save (without compression) and watch the file increase, Also see rendering errors.

    1 vote

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  4. 3D化のバグ?

    グループ化して3D化したら写真のように文字が欠けるのですが、対処法などございますでしょうか?

    1 vote

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    5 comments  ·  Strokes  ·  Admin →
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  5. Libraries loading time ver 29.3

    Since update to 29.3 Libraries panel takes a bit of time to load, this was not an issue before as it was always available instantly when needed, now at start up it take about 30sec to load and once its loaded an you scroll down it rest still have to load, same as when scrolling back up.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  6. Illustrator is very slow after latest update dated February 20, 2025

    Illustrator is very slow on multiple computers after latest update dated February 20, 2025. Request you to please address this.

    1 vote

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    2 comments  ·  Performance  ·  Admin →
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  7. EXPORT AS JPEG (at least) 150 dpi's option is not working properly

    PLEASE CHECK - it says 150 dpi's but the file is less. If I do the same in a previous version of illustrator, it is accepted.

    1 vote

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  8. Let users select their own brush strokes rather than enforcing inappropriate and slow ones on them

    What if Illustrator didn't default to inappropriate brush strokes every time I attempted to use their brush? Often, I find myself working on designs that need clean vector outlines rather than a ragged brush stroke effect. Having to switch back from the ragged brush stroke every time is time-consuming and slows the software. What if we gave users the freedom to select the brush of their choice?

    1 vote

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    1 comment  ·  Brushes  ·  Admin →
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  9. Two finger mac trackpad zooming instead of panning randomly

    When panning with two fingers trackpad on mac, it sometimes zooms in randomly instead of panning. Not sure what the issue is because it does not happen in other apps with trackpad pan/zoom feature.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Curvature Tool hotkey Shift+` (shown as Shift+~) doesn’t work with Russian keyboard input

    Ai team believes everyone uses English it feels like.
    Backtick is reported to fail to work often, but here it’s even more convoluted.
    In Russian, the key that houses backtick (`) and the tilde (~, with Shift held) types Cyrillic 'ё' and its capital from 'Ё' respectively.

    If I map Curvature Tool to just backtick — it works.
    But with Shift added, like Ai offers by default — nope.

    There is a larger request on a similar topic, Some shortcuts don't work while using non-English keyboard / language layout — http://illustrator.uservoice.com/forums/601447/suggestions/44393445 — but perhaps the team needs to solve it…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  11. Changing the size of a graphic will not remain stable and does not maintain it's location point.

    I have a graphic that uses the top-left as the alignment reference point. It is on an artboard that is positioned in whole numbers (no decimals).

    I want it to be at X: 20px and Y: 20px
    I want it to be W: 700px or Y: 700px (either one not both)
    I do not want the position of X or Y to change from 20px.
    I want to maintain whole numbers

    What happens instead:
    When I resize the graphic it will not maintain a whole number and it changes the position/location of my reference point. I have snap to pixel…

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  12. Selection tool works like the Direct Selection Tool

    I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.

    I have tried the workaround to change settings in preferences, but the problem still persists.

    I have a Windows Desktop:
    AMD Ryzen 5 3600 6-Core Processor
    32GB DDR4 RAM
    Radeon RX550/550 Series
    1TB SSD

    Illustrator CC 2025 (V29.3)

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  13. Illustrator performance, conflict with windows 11 desktop manager process

    I was trying to rotate an image within illustrator and the performance was unusable. Trying to select then rotate was slow and unresponsive. Made no sense as my workstation has plenty of resources. 24core/512GBram/RTX 5000 ada. I did a quick google search and found a redit post suggesting exiting illustrator, find dwm.exe, end the process (explorer crashes then reloads, so does dwm.exe), restart illustrator. After performing these steps, illustrator was working like it should, responsive and useable.

    Should not have to go through this process just to get illustrator to work correctly. Need to investigate with MS what is happening…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

    Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

    1 vote

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  15. 「スクリーン用に書き出し」でCMYK書き出しされる

    Illustrator2024 (ver. 28.7.4) にて、カラーモードがCMYKのドキュメントを「スクリーン用に書き出し」でJpeg書き出しすると、CMYKで書き出されます。
    Illustrator2025 (ver. 29.2.1) で同一の操作をするとRGBで書き出されます。
    Illustrator2024 (ver. 28.7.4) の挙動が誤っているため、修正を要望します。

    1 vote

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  16. Smart Guides not working on Ai 29.2.1

    Smart Guides are not working. Nothing happens when I try to turn them on I have adjusted the settings in preferences, everything looks right they just don't show up.

    1 vote

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    3 comments  ·  Snapping  ·  Admin →
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  17. Cursor Moving on its own After Creating Clipping Mask

    Often after I create a clipping mask the cursor will, on its own, slowly begin moving across the screen. I can see it flickering with each step. If I hit escape it will stop the cursor and return to normal. M1 iMac Sequoia 15.3, Illustrator 22.9.1.

    This problem has happened to me in the past in previous versions, I can't recreate it when I undo and remake the clipping mask.

    1 vote

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  18. Nothing is visible except outlines when selected

    You get glimpses of its color when zooming in and out but cannot view the coloration.
    How can it be corrected?

    1 vote

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  19. Recolor artwork with patterns doesn't work

    Using Mac OS Ventura 13.3
    Adobe Illustrator 29.2.1

    As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.

    1 vote

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  20. "Swap fill and stroke" results

    "Drop fill and stroke" results in faint, miscolored strokes. This problem only began today, 9 February 2025.

    1 vote

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