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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8141 results found

  1. Lock Guides button in Properties is shown as depressed when the option is actually enabled

    My guides are always set to locked (Ctrl + Alt + ;) but sometimes on loading the icon in the Properties panel is not pressed in or whatever the term is. I think my Illustrator gets into a state where the guides are neither locked or unlocked causing the issue with snapping to guides later. I found this morning that pressing that button a couple times fixes my issue.

    1 vote

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    1 comment  ·  Snapping  ·  Admin →
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  2. Illustrator keep blacking out the top part of my artboard.

    My version of Illustrator: 29.5.1 running on Windows 11:
    Keeps blacking out the top portion of my window. I can scroll a little and make it go away, but it sure is annoying and sometimes won't go away.

    1 vote

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. New file window always in fullscreen instead of previous window size

    In the past, Illustrator opened a new file to the size and position of the previous window. Now it ALWAYS goes to full screen, and I then ALWAYS have to size it back down to how I want it. this is a new and unwanted behavior, so please fix it. Thanks.

    1 vote

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    2 comments  ·  Documents and Artboards  ·  Admin →
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  4. Keyboard navigation for Save/Don't Save dialog box NOT WORKING

    Chip: Apple M2 Max
    Memory: 32 GB
    macOS Sequoia 15.4.1
    Illustrator 29.0.1

    I expect to keyboard navigate to any button, and when the desired button is highlighted, I expect to hit enter and the button action should take place.

    Save dialog box buttons do not work with keyboard navigation.

    I opened 16 PNGs, I cut or mess with the image and past what I want into my working file, the want to close all open files I am done with but not save what I did...

    (I was only grabbing what I want for new work and want line thickness…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. Smart guides don't snap to or highlight guides when there is an object nearby

    I don't know if this is mentioned in any of the other smart guides bugs, it didn't look like it. I have a guide that I need the reflect tool to snap to with smart guides. However, when I try to hover over the guide where an object is, the smart guides just don't recognize it, I have to go to where the guide is over the artboard to get the smart guides to show up. It may be because the guide is on the layer behind the art, but that is my locked reference layer, and I want it…

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  6. Glitchy Application

    My computer runs very smoothly with every other application, including other Adobe applications. However, as soon as I open Illustrator, my entire system lags and stutters constantly, making it impossible to get work done with the application. This needs to be fixed and run smoothly.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  7. Direct Select Multiple Points Moves Entire Object Not Just Selected Points

    Selecting a single point and dragging or shift-dragging allows you to move the single point. Selecting two points (out of many) appears to work until you release, then the entire object changes position.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  8. não consigo visualizer o modo contorno por CPU

    quando tento usar o modo Contorno por CPU ele trava, e volta ao normal com o CTRL+Y

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Losing data saved in cloud

    I'm using version 2025 of Illustrator, if the files stored in the cloud re-run the program, all the text will disappear. Don't you really have to compensate me for losing data while paying a lot of monthly fees? I'm so angry.

    1 vote

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    2 comments  ·  Cloud, Libraries  ·  Admin →
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  10. Verification takes too long

    I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
    How can the verification time…

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  11. Problemas para presentar pantalla

    Hola, tengo problemas al querer presentar pantalla en Adobe Illustrator (última versión, aunque me estuvo pasando con las últimas 4 actualizaciones). Cuando aprieto Mayús + F o aprieto la opción de Modo presentación, la pantalla se bugea y hace glitches. Desde ya, gracias por su ayuda y atención.

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Can't pick colors with eyedropper on groups

    The title... I can't pick colors with the eyedropper on grouped objects where the color is applied to the group. If I ungroup, the fill and stroke disappears from the object. This is so annoying.

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  13. Illustrator double clicks on its own

    Adobe Illustrator double clicks automatically and overrides the whole operating system.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  14. 我使用ASUS G14 2025電腦，GPU RTX5070TI，跑AI時拖曳圖片等動作仍然會卡頓，關閉GPU效能也一樣，能否更新修正

    我使用ASUS G14 2025電腦，GPU RTX5070TI，跑AI時拖曳圖片等動作仍然會卡頓，關閉GPU效能也一樣，能否更新修正

    1 vote

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    4 comments  ·  Performance  ·  Admin →
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  15. Embedded Images Appear Desaturated or Greyed Out in Adobe Illustrator

    I'm experiencing an issue with Adobe Illustrator. Every time I try to embed an image, the image turns greyed out or desaturated. However, if I use the Crop Image function instead, the image appears correctly with the proper colors.

    I've tried this with different image files and it consistently happens when embedding, but not when cropping. I'm using Adobe illustrator 29.5.1 (64-bit), Windows 11, 24H2, 26100.4061

    1 vote

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    Need More Info  ·  1 comment  ·  Images, Links  ·  Admin →
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  16. 29.5.2 MacOS 15.5 M3 Performance degrades over time, after extended use.

    Working with the any file, the performance degrades over time. 30min-1 hour it becomes noticeable. CPU slowly move up as time progresses from 10% to 100%. File becomes so slow that it takes 2-3 second for typed text to appear. A restart of AI fixes it.
    Files are not point-heavy nor do they have complicated effects.

    1 vote

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    9 comments  ·  Performance  ·  Admin →
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  17. Ai. files have no transparency

    I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.

    1 vote

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    3 comments  ·  Images, Links  ·  Admin →
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  18. Under MacOS Sonoma 14.7.2. Illustrator 29.5.1 Cannot change color of a single word on a text box.

    Under MacOS Sonoma 14.7.2. Illustrator 29.5.1 Cannot change color of a single word on a text box. It adds a very very slim outline without a add an actual stroke. The word is suppossed to be Brown.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  19. Constant random crashing of application (version 29.5.1) with no obvious operation as the cause (on MacOS 15.5)

    I am experiencing random crashes in any file with the latest version of Illustrator (29.5.1) on the latest version of MacOS (15.5). | have also been having similar (although not as often) crashes in InDesign (again, latest version 20.3.1). Meanwhile, I see stories that you are about to increase the subscription prices for access to generative Al tools, while the stability of your software--the basic usability is in question. Not acceptable.

    1 vote

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    6 comments  ·  Other...  ·  Admin →
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  20. Paste in Front shortcut got reassigned to Contextual Task Bar

    For some reason this very important shortcut is now assigned to the Contextual Task Bar.
    Please repair that. Cmd-F goes decennia back, and is very important for experience Illustrator-users.

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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