Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8249 results found
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Exporting SVG 1.2 Tiny gives a metadata / namespaces error
I use Illustrator CC 2017 21.1.0.
When exporting an Illustrator document to SVG 1.2 tiny and open in Dreamweaver CC2017 or another editor I receive an error on the Illustrator metadata / namespaces like:
<!-- Generator: Adobe Illustrator 21.1.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
<!DOCTYPE svg [
<!ENTITY ns_extend "http://ns.adobe.com/Extensibility/1.0/">
<!ENTITY ns_ai "http://ns.adobe.com/AdobeIllustrator/10.0/">
<!ENTITY ns_graphs "http://ns.adobe.com/Graphs/1.0/">
<!ENTITY ns_vars "http://ns.adobe.com/Variables/1.0/">
<!ENTITY ns_imrep "http://ns.adobe.com/ImageReplacement/1.0/">
<!ENTITY ns_sfw "http://ns.adobe.com/SaveForWeb/1.0/">
<!ENTITY ns_custom "http://ns.adobe.com/GenericCustomNamespace/1.0/">
<!ENTITY ns_adobe_xpath "http://ns.adobe.com/XPath/1.0/">
]>
I have exported with the following settings in Illustrator, see attachment2.
Look forward to hear from you.
Regards,
Ed Boon
Visioned.net2 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
GPU Performance stops working when enabled
Illustrator 21.1.0 (64-bit)
GPU Performance shuts off whenever I open a file. I have to close the file, turn off GPU Performance (yes, turn it OFF in preferences), then turn it ON again, then reopen my file to get it working again. I've been complaining about this for months, and Adobe has ignored my complaints. All updates including drivers have been installed and I've completely removed and reinstalled Illustrator.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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User guide correction
Customer support asked that I make this post via their twitter account. I found that the content in the user guide identifying the various symbols and marks of the swatch panel is not accurately labeled. E and F are wrong. They should say LAB and RGB but they instead are calling the icons CMYK AND RGB. Could be highly confusing those just learning the software. Thanks!!
2 votes -
Illustrator doesn't find color profile, which are shown in Indesign
Hi everybody,
I installed an eci color profile (pso-coated_v3) on my windows 10 computer (right-mouse-click, then install). In Photoshop CC and Indesign CC everything is fine, so it is installed correctly. But the new profile isn't shown in Illustrator CC.
I reopened Illustrator and also de- and reinstalled it...
Does anybody has got an idea, why the new profile doesn't show in in the color-settings of Illustrator?
Thanks a lot!
Best wishes
Rene2 votesAn installed color profile can be accessed and used like this:
Edit > Color Settings: Working Spaces, CMYK: choose the profile you need.
Then go to Edit > Assign Profile and set it.
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Can't create new artwork
new button and menu item just start dialog box so can't create any new artwork from scatch
2 votes -
Application crash when copy/pasting SVG paths
I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.
Adobe Illustrator CC (latest) Windows 10 64bit
Steps:
1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
2. Select any part of the logo.
3. Copy using Edit -> Copy or CTRL+C
4. Paste using Edit -> Paste or CTRL+V
5. The application…2 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Appearance pallet, 2 top stacks always expand, after use Type Tool
Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions
Steps:
1. Open Illustrator, new document
2. Open Appearance Palette (Shift+F6)
3. Collapse all stacks in Appearance Palette (if they expanded)
4. Choose Type Tool
5. Use Type Tool in any place of document
6. ESC and Click any place of documentExpected result:
Appearance Palette Stacks remain minimized (folded)Actual result:
2 top Appearance Palette Stacks are expand (unfolded)2 votes -
Radial gradient Annotator's centre point not aligned to object centres
Windows 10, all updated.
Illustrator 30.3 64-bit
The end point of the 'Gradient Annotator' marking the centre of a radial gradient should, I think, be placed on the centre of an object. But there is a rather big offset (image 'gradient-align.png'), which makes it tricky to position the gradient to, for instance, the bottom of an object.
The centre is not really the centre but is rather to the right of the centre point. It is weird.Ideally, it would be at the centre so the 'Gradient Annotator' could be perfectly placed at the centre if the bar was moved…
1 vote -
Program fault in illustrator on the Mac, I cannot type in values sometimes in main side panel
There's program fault in illustrator on the Mac, I cannot type in values sometimes in the main side panel. If I expand the panels via the 3 dots I can then type in the value. It happens with all the field entries.
1 vote -
Mouse scroll does not work on hovering
The mouse scroll does not work when hovering over things like sizing, fonts, etc since the latest update.
Win 11 - Latest AI update.
1 vote -
Swatch Panel is not adjustable
Since the new update, the Swatch panel cannot be adjusted and so I cannot have all of my panels open at the same time now. If I expand the color panel, I have to sacrifice another panel to be shrunk. I used to be able to take away the empty space under the swatch area which gave more room for the other panels to be open.
Win 11 and current vs of AI.
1 vote -
Accuracy when opening DXF files
Opened a DXF file in Draftsight to confirm size. When opened in Illustrator 2026, the size is not accurate. When opened in 2024 and 2025, the size is correct. Tested on different computers and the results are the same. What should be .044 inches in size shows up as .0474, which is not acceptable. Opening in Affinity Designer2 or Corel, the sizes are correct. Working with a part that is only .414 in diameter, any inaccuracy is unacceptable. Original DXF file was created in inches and I have tried all possible options to achieve the correct sizing in version 2026…
1 vote -
Eye Dropper - Alt Clicking Text to Text Doesn't Apply Stylings
Windows 10 Pro 22H2 19045.6456
Illustrator 30.4 (64-bit)When text object 1 is selected, using the eye dropper tool and holding Alt to left click onto text object 2 (to apply the font style color paragraph style etc.), doesn't apply the stylings of text object 1 at all.
It does 1 of 2 things I found:
1) it's applying the text stylings of whatever current text settings are visible from the Character panel plus it will also apply no fill/stroke color to the text.
2) it will literally do nothing and no change happens, no matter how much you spam…1 vote -
DXF import size issue 2026 that works in 2024
Opening DXF in latest version 2026 at original size or 1:1 does not work, results are close but not exact. Works fine in version 2024. However, if saved as a PDF from 2024 with accurate sizes, when opened in version 2026 the size is not accurate, a few thousands off. Have many files that were created using 2024 and if I need to make adjustments for any reason opening in 2026 will result in size issues.
Windows 10 64 gb ram.1 vote -
cannot create new file
Cannot create a new document. None of the following options work: the blue "New file" button, Menu > New and Ctrl+N.
I have restarted the computer and the problem persists.
I'm running Illustrator v 30.41 vote -
Rotating circle object stops visually showing at certain angles
After a certain threshold, circle shaped objects seem to not want to visually show rotation using the corner tool. This only seems to be a problem on ellipses as all other shape types seem to not have the issue.
The shapes still rotate, but they seem to not show after some random amount of rotation. Using ver 30.4. I know the screenshot sucks, but let me know if you need a video or anything else to help
1 vote -
Crash illustator iPad
J'ai un Ipad 9ème Génération version 26.4.2 , quand j'essaye d'ouvrir un fichier qu'il soit existant ou nouveau Illustrator crash. Sur mon PC le logiciel fonctionne correctement tant dis que photoshop et les autres logiciels de la suite adobe fonctionne également sur la tablette. Ce n'est pas la première fois que ce bug arrive. Quelqu'un aurait une solution ? Merci
1 vote -
Artboard Names Not Showing
A bulk of the artboards are showing the names, but several only show the number. Upon double clicking the artboard title, it appears only 1 character is visible at a time, but the artboard is indeed properly titled.
Illustrator CC 30.3 on AppleM2 Pro Mac Mini.
1 vote -
Always crashes upon clicking All Formats (*.AI; *.AIT;...) button in the Open File dialogue box
Any time I try to open a file and ACCIDENTALLY hit the button All Formats, Illustrator freezes and stops responding. I have to close the program. This issue has been consistent across multiple versions and 2 computers, and happens every single time.
1 vote -
"Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo
"Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo
Em versões anteriores do Illustrator (até a 24.1.3), o diálogo "Exportar para Telas" usava automaticamente a pasta do arquivo .ai como destino padrão de exportação, e lembrava o caminho entre sessões. Esse comportamento foi alterado em alguma atualização posterior e, desde então, o caminho de exportação é resetado toda vez que o Illustrator é reiniciado.
Embora a correção tenha sido anunciada no Beta 29.5.52 (março de 2025), o comportamento ainda não está funcionando de forma consistente na versão de release geral.
Comportamento esperado: ao reabrir…
1 vote
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