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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7891 results found

  1. font favorite

    Adobe Illustrator CC 22.1

    I updated my Illustrator App, and of course, I had to migrate all my templates over to the new CC2018 folder. Why do you make us do this EVERY update?

    Additionally, ALL of my Favorited fonts were lost. Ive spent so much time sifting through my fonts to favorite fonts in each class. Now, after the cc2018 update, all of my favorite font filters are gone. Why would you reset our font filters on this update? It seems you guys come out with more bugs than features in all of the Adobe CC software I use,…

    4 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  2. Text spacing

    There is some kind of problem with the text spacing feature. It has been causing issues such as duplication of previous text, deleting text from another part of the page, causing all text to be spaced incorrectly and more.

    4 votes
    1 comment  ·  Performance  ·  Admin →
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  3. Artboard Tool button crashes Illustrator

    I'm trying to put this in the "Illustrator Bugs" category, but the button I have to click says "Post idea". Apologies if this is in the wrong area.

    Every time I click the artboard button Illustrator crashes.

    I'm using a 2017 iMac
    Illustrator version 22.0.1

    I've been having the same problem since the last time I updated Illustrator (several months). Doing research in the trouble shooting forum leads me to believe this has been a problem since October 2017.

    No one had posted a solution in the forum.

    I spent a while on Adobe's website searching for the appropriate phone…

    4 votes
    2 comments  ·  Tools  ·  Admin →
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  4. Slow doing anything.

    When I open the program, everything is going and moving fast, after awhile it gets really slow!
    I understand that it maybe after awhile the cache gets full and the program gets to operate slower but this is not the case here.
    With previous versions I didn't have to close and open the program in order for it to speed up. I would go for weeks not needing to close it. Right now in just couple of hours the program works from fast to being slow for no reason.

    4 votes
    0 comments  ·  Performance  ·  Admin →
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  5. Can't Display Combining Diacritical Marks.

    Adobe Illustrator Version: 22.0.1 (macOS)

    Text: pe̍h

    4 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  6. Character Panel doesn´t change fonts name

    AI version: last one, 22.0.1
    I typed the same words in 10 different fonts (all Google fonts), and they all look different of course, but when selecting them a second time, the font shown in the Character panel was always the same. I closed Illustrator and then it worked for few minutes, then the same issue appeared again.

    4 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  7. Illustrator CC 22.0.1 Type Anti-Aliasing Issue

    Illustrator CC 22.0.1 Type Anti-Aliasing Issue

    1. The dropdown menu in the type window for anti-aliasing options is disabled seemingly at random.
    1. The anti-aliasing dropdown menu in the type window allows me to designate a render setting to one type selection however, this setting also seemingly applies to all type on the document (i.e. I cannot apply "Sharp" to one text block and "Strong" to another).
    4 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. Export As jpegs show in recent files

    Using File > Export > Export as (Jpeg with artboards) makes a load of lovey jpegs from my artboards.

    However all of them show up in the recent files view, making it harder to find the actual recent file I was working on. (Espeically as all the jpegs have the same thumbnail showing all art boards - like the original file. Given Illustrator can't even do much with jpeg files why are they shown at all?

    4 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  9. Font Drop Down List - HUGE

    My font drop-down list in Illustrator huge. I can scroll through the list and select a font, but if I search for a font my list gets cut-off and I can't scroll or arrow down past where it gets cut off. I'm on the most recent and updated version of Illustrator, I've restarted my computer, and uninstalled and re-installed Illustrator. This is only happening in Illustrator. It's been a couple of days that I've noticed this bug. I'm working on a PC. I'm working on a company computer and a company licensed version of Adobe CC.

    4 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Issues with changing tint by typing in % value and hitting Return key

    Illustrator 2018 CC 22.0.1
    Mac OS El Capitan 10.11.6

    As per video, after typing in a numerical value for a tint on a global colour in the Color Panel and hitting Return, the value defaults back to original value. In my video, it shows that it’s having issues with values of 50% and 100% but this occurs randomly and can happen with different tint values.

    4 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  11. Cannot Pan/Scroll with WACOM pen in Open/Save/Place file dialogue windows.

    Cannot Pan/Scroll with Wacom pen in Open/Save/Place type file dialogue windows in mmany if not all of Adobe apps (where every other non-Adobe app I know of does, Apple and other 3rd parties), obviously this pertains to when you've mapped a Wacom pen button to pan/scroll to use in that manner (Wacom settings screen attached).

    What should happen is being able to interact similar to touch omnidirectional swiping which includes vertical mouse-like scrolling when pressing the button and making contact with the pen, as would be expected and Wacom designed it to do.

    What instead happens: Adobe apps interpret this…

    4 votes
    4 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  12. Snap to Point does not work with Text Objects anchors

    Snap to Point used to work on the anchor points of a Text Object. It's broken now.

    4 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  13. Align function not working properly in Illustrator CC 2017

    I don't know what category this goes into because I'm not a developer. You could at least provide categories for users instead of for developers. Your program is extremely frustrating to use. It's not designed to be very user friendly. I wish Macromedia Freehand were still around, because I would be using it instead of Illustrator. I have an alignment error that happens when I select all and then use the "align to horizontal center" and "align to vertical center". I have complained about this before and no one replied to it. Since I am paying monthly for access to…

    4 votes
    0 comments  ·  Align, Distribute  ·  Admin →
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  14. Custom Views, unlocking layers

    "Custom Views unlocking layers"
    Hi, I found something that I believe that wasn't supposed to work that way. I made a "Process" describing what's happening, but my point here is that I didn't expect the Views Feature to unlock layers, I thought it was only supposed to change the Zoom and view location.
    Process:
    1- Create a New view with everything unlocked
    2- Lock some Layers.
    3- Activate your view.

    Result: Everything gets unlocked

    4 votes
    2 comments  ·  User Interface  ·  Admin →
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  15. Export As SVG with 0 decimals fails in handling closed bezier curves

    When using “Export for Screens…” or “Export As…” for exporting an SVG and setting the number of decimals to 0, the exporter succeeds in encoding primitives like rects, ellipses, circles and polygons, using only integers for their coordinates – but when your artwork contains any closed bezier curves (e.g. drawn with the pen tool or derived from a font) the resulting path elements will look something like <path d="M0,0Z"/> or <path d="M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0Z"/>

    What’s surprising about the bug is that the export of non-closed bezier curves works just fine.

    Steps to reproduce:
    - Create a new Illustrator file
    - Draw a custom…

    4 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. Selecting text with triple-click and navigating it with Cmd-arrows

    Since day one with Macintosh. Click ONCE for a point, Click Twice for a WORD, click Three times for a sentence, Click four for a paragraph.

    Illustrator CC 2018 no longer sees a Forced line break as the end of the sentence. All previous versions of Illustrator worked fine.

    Triple clicking now selects from Paragraph return to Paragraph return.
    This is definitely a BUG.

    Breaks, ^n is the common notation in a find field. But does not have one for a more common Paragraph Return.

    You can copy the hidden paragraph return and search for this. The search field will…

    4 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  17. Opacity section in Properties Panel does not inform about blend modes

    If there is a blending effect applied in the opacity settings the properties panel does not reflect the blending mode. You have to click on the appearance panel or opacity to see if one is applied. Took me a few minutes to trouble shoot why an element was not visible. It would be nice if buried settings would show up if selected in the properties panel since it was designed to make the interface more simple.

    4 votes
    1 comment  ·  Properties Panel  ·  Admin →
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  18. Esc no longer works as a shortcut for "Exit Artboard tool mode"

    Esc no longer works as a shortcut for "Exit Artboard tool mode"

    4 votes
    0 comments  ·  Tools  ·  Admin →
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  19. When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.

    When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.

    4 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  20. Magic Wand tool in my illustrator doesn't work.

    Magic Wand tool is not working. What will I do?

    4 votes
    2 comments  ·  Tools  ·  Admin →
    How important is this to you?
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