Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8093 results found
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Toggling Layer Visibility now Lags Greatly with each New Layer Added after introduction of Search to Layers
In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.
Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:
I'm using a - Windows 10 Desktop
Illustrator v 27.6.1
ASUS Laptop with 40 GB of RAM
1TB SSD drives and plenty of scratch disk and page file space.Reproduction Steps:
- create a new Illustrator document 1920x1080
- create 100 new blank layers
- on layer 100 just create a very simple shape like a rectangle
- copy all 100 layers (so now there are 200 layers)
- drag the new rectangle (on layer 200) over and give it a different color
- now copy all 200 layers (so now there are 400 layers)
- drag the two new rectangles (on layer 300 and layer 400) over and give them a different color
- now copy all 400 layers (so now there are 800 layers)
- drag the 4 new rectangles (on layers 500, 600, 700 and 800) over and give them a different color
- now copy all 800 layers (so now there are 1600 layers)
- drag the 8 new rectangles (on layers 900, 1000, 1100, 1200, 1300, 1400, 1500, 1600) over and give them a different color
- at this point you only have 16 shapes (rectangles) each with a different color, but there should be 1600 unique layers in the document (the other layers are just empty and blank for simplicity of this example to to show that it is not the complexity of the art causing the issue)
- select one of the layers with the visible rectangle in it and toggle the visibility of that simple shape and note how it take many seconds for the visibility of that simple layer to change
- in MAY 2022 Illustrator build a document far more complex than this simple example had no problem toggling a layer like this in less than a second with over 2600 layers, but now in JUNE 2023 there is a noticeable LAG that starts happening to toggling layer visibility as early as only 400 layers in an Illustrator file
I've attached an example file below so you can see how the final test file should look like in case of issues following the above instructions in order to see and test the bug introduced in the newer version of Illustrator.
In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.
Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:
I'm using a - Windows 10 Desktop
Illustrator v 27.6.1
ASUS Laptop with 40 GB of RAM
1TB SSD drives and plenty of scratch disk and page file space.Reproduction Steps:
- create a new Illustrator document 1920x1080
- …
3 votesFixed in Beta 27.9 5. Please check if it works for you.
At the test setup it now takes roughly 1 second to hide and show layers.
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app.preferences.setIntegerPreference() does not work
app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.
I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.
3 votes -
Changing color doesn't work sometimes
This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.
Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
To resolve this, I have to choose "None" as the color, and then choose the color I want.3 votes -
Color Picker lets objects disappear in Outline Mode and in Exports!
When you use the Color Picker to change the color of texts, then this will lead to the problem, that every object of the same layer disappears in the Outline Mode AND much more worse: in the export.
I made a video: https://www.youtube.com/watch?v=WBYTfLfOpRU- Create a new file.
- Create one ore more text objects. And some other path objects too, if you like.
- Use the Color Picker (!! not any other color tool) to change the color of a text.
- Go to the Outline Mode (ctrl+y) and see that every object seems to be invisible.
- Try to export the file (Export as..., e.g. JPG). You will see that these objects are not visible in this exported file.
The objects "come back" only after some further transformations on them.
Illustrator 27.5
Windows 10In Illustrator 26.5 this bug does NOT appear.
And by the way: Illustrator 27.6 has a bunch of so many new bugs just after starting it. Please please please test your software yourself before you release it to the customers!
I will leave the Adobe Software for sure if this style of programming is the future.When you use the Color Picker to change the color of texts, then this will lead to the problem, that every object of the same layer disappears in the Outline Mode AND much more worse: in the export.
I made a video: https://www.youtube.com/watch?v=WBYTfLfOpRU- Create a new file.
- Create one ore more text objects. And some other path objects too, if you like.
- Use the Color Picker (!! not any other color tool) to change the color of a text.
- Go to the Outline Mode (ctrl+y) and see that every object seems to be invisible.
- Try to export the file…
3 votesThanks for reporting this issue, Illustrator Team really appreciate this. We have resolved the issue now.
Kindly do “Check for Update” on Creative Cloud Desktop Update section and issue will be no longer reproducible.
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macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。
macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。
3 votes -
Artboard Snapping is broken when creating a new artboard
If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.
However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.
Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.
Video attached.
AI version 27.5
MacOS Ventura 13.2.13 votes -
Fan runs constantly after update to 27.4.1
Updated to 27.4.1 yesterday. Today whenever I run Illustrator, my fan kicks in on high. Activity monitor says "Adobe Illustrator Web Content" is using 100% of my CPU.
Using: MacBook Pro 2019, running Catalina 10.15.7
Restarting doesn't help. Only thing that helps is to quit Illustrator or run previous version (26.5.3)3 votes -
[ExtendScript] Incorrect paragraph count when linefeeds are used.
MacOS 13.3.1, Adobe Illustrator 27.4.1
To see the issue, run this script:
```
(function () {var doc = app.documents.add(); var tf1 = doc.textFrames.add(); tf1.position = [100, 100]; tf1.contents = 'Paragraph one\u000DParagraph two'; var tf2 = doc.textFrames.add(); tf2.position = [200, 100]; tf2.contents = 'Paragraph one\u0003still paragraph one'; alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);})();
```I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.
This discussion revolves around this issue.
Also, because the issue relates to conflating U+000A and U+000D, this bug may be implicated in this bug, this bug and this bug.
MacOS 13.3.1, Adobe Illustrator 27.4.1
To see the issue, run this script:
```
(function () {var doc = app.documents.add(); var tf1 = doc.textFrames.add(); tf1.position = [100, 100]; tf1.contents = 'Paragraph one\u000DParagraph two'; var tf2 = doc.textFrames.add(); tf2.position = [200, 100]; tf2.contents = 'Paragraph one\u0003still paragraph one'; alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);})();
```I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.
This discussion revolves around…
3 votes -
EPS color bug
Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.
3 votes -
"Adobe Illustrator Web Content" process runs when I open the document in latest versions of AI and keeps running forever, taking CPU and RAM
Title says it all. Wasn't happening up until few versions back. Still happens with 27.4.1.
Macbook Pro/2019, Intel, macos 10.15.7
3 votes -
rotating and croping causing jagged banding
Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.
3 votes -
Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.
I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.
It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart doesn't change it back to GPU preview. Only deleting the shapes AND a fresh reinstall does. (Only reinstalled the latest version to fix it)
I'm currently using version 27.3.1. I've only installed version 27.2 without deleting the glass shape to troubleshoot and it has the same problem.
Laptop specs: ROG zephyrus g14 2020
Model: GA401IU
Specs:
Ryzen 4800HS
16 GB ram
1660 Ti with Max-Q design (driver: 31.0.15.3129)
1TB m.2
1080x1920
windows 10PC:
Ryzen 3600
16 GB ram
RX5700 XT (23.3.2) (affects the previous version too)
1TB m.2 + 2TB HDD
1080x1920(1st monitor)
wacom cintiq 16 (1080x1920 version)
windows 10I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.
It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC…
3 votes -
Ink value changes to 0 while adjusting color
When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.
In the screencap, the Cyan value changes to 0 so the colormix changes completely.
Operation version: MacoOS Ventura 13.2.1
Version Illustator: 27.3.13 votesWe have fixed the issue and a build with the fix is available in Beta.
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Illustrator 27.3.1 Typing bug
Hi all, its a weird bug on Illustrator 27.3.1 which were lot unstable issue of version.
as video u can see :
- When I typed 1st word「背」it fine !
- But when I typed second word 著，illustrator just kept add my 1st word（被：its a same prononciation but different look in chinese ) on the right side
🌟 Before 27.3.1 , all good ! this version caused software lot lagging too !
Laptop Version：
MacOS 13.2.1 (for now）
Apple Silicon Chip M1 Max
Illustrator ver: 27.3.1
Type name : Noto Sans CJK TC3 votes -
照片進行影像描圖失敗Photo image tracing failed
Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
同一張PNG圖檔進行影像描圖 低保真，在不同時間，顯示結果出現不一樣的描圖效果，變成失敗的影像描圖，麻煩修正或是解釋原因3 votes -
Image Trace (Make and Expand) has changed default settings
When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?
3 votesNo longer happens in latest versions
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White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Snap to point
Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!
Regards,
Robert Bell
3 votes -
オブジェクトを再配色にて、RGBスライダーが短く表示される
Mac OS 12.6 Monterey
Illustrator27.2(27.1.*)再配色ウインドウを開いた時に、下部の調整部分がRGBだとバーが短く表示されます。CMYKや他の調整モードに切り替えた後RGBに戻すとバーの長さは戻りますが、何度も切り替えているとRGBのバーのみがまた短くなることがあります。
27.2にアップデートすることで解決するかと思いましたが解決していなかったので、前のバージョンの正確な数字を覚えていないのですが27.1.*でも同様でした。3 votes -
Space on text disapear
Windows 10 OS
Adobe Illustrator (desktop) all updated (27.2)When i use text (type tool), for a single line or a text box, the spaces between the words disapear as i type it. I tried different fonts, different idioms on the text, tried check and uncheck hyphenization and always get the same result.
Is that a configuration ussue that im not aware of? or is it a bug?3 votesThe problem got solved by opening the Justification dialog and reapplying the existing values. This is still a bug though, please vote if you meet the same problem.
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