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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8075 results found

  1. Keep crashing 29.6.1

    AI 29.6.1 keep crashing randomly at least 10 times a day...

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  2. 2 votes

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    Need More Info  ·  4 comments  ·  Other...  ·  Admin →
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  3. Cursor stays invisible after exiting Presentation mode

    How to reproduce:
    Create a multiple artboard document.
    Enter presentation mode.
    Do not move the mouse.
    Use the left and right arrow keys to view all the art boards.
    Note that windows will make the mouse cursor invisible since you are not using it.
    Press ESC to return to normal viewing/editing mode.
    Now the mouse cursor is invisible.

    Work around: If you go back to presentation mode and wiggle the mouse and press ESC while the mouse is visible then the mouse will be visible in normal screen mode.

    2 votes

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  4. Fitting an artboard to a path with a Freeform Gradient creates invisible border

    Fitting an artboard to a path with a Freeform Gradient creates invisible border. It seems to create space around the path when fitting — only seems to be an issue with freeform gradients.
    Running macOS Sequoia 15.3, Illustrator Desktop 29.6

    2 votes

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  5. Non-global swatches in cloud libraries don't retain names when added in new documents

    I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.

    If it matters, my workflow is selecting the objects that need the new swatches, then clicking…

    2 votes

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  6. Bottom of Artboard controls entry fields and text descenders cut off

    Steps to reproduce:
    1. Open a new or existing Illustrator file
    2. Look at the bottom left of the screen where the Artboard controls are
    3. Observe how close the entry fields/text are to the bottom

    Result:
    OBSERVED:
    - The bottom of the entry fields is cut off (see screen shot)
    - Entry fields still work as expected
    - Resizing the window does not fix the issue
    - Happens with main display or on external display

    EXPECTED:
    - Entry fields at bottom to not be cut off (bottom outline missing)
    - Descenders of text to not be touching bottom of…

    2 votes

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  7. 2 votes

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  8. Split Into Grid adds printable lines instead of guides

    In Split Into Grid window there's an option to "add guides". But instead of guides lines are added that have standard stroke — printable lines that are conveniently in neutral greenish color 0,1 pt stroke and look like guides so it's easy to miss that.

    2 votes

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  9. Touch Type's alternate glyphs panel should ignore view rotation.

    Okay, just, look at this screenshot. Look at it. Contemplate it for a moment. Ask yourself if this feels like the right thing to do.

    The type itself is at about 45º to the edges of the artboard; I've rotated the canvas to roughly align with the type so I can have a better view of it while I think about how to properly deploy Bookmania's glorious OpenType alternate forms.

    I really wasn't expecting the Touch Type tool's popup to match the alignment of the canvas' edges but in retrospect I'm not surprised. NOTHING drawn in the preview window aligns…

    2 votes

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    0 comments  ·  Rotate View  ·  Admin →
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  10. Unable to export blank canvas using 'Export to Screen Multiple Formats'

    Cannot export blank canvas using 'Export to Screen Multiple Formats'.
    When making a brochure, one page is blank, but when using "Export to Screen Multiple Formats" to export, it prompts that a blank canvas cannot be exported.

    2 votes

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  11. Perte de l'affichage des bibliothèque de "marque"

    Quand on supprime un élément d'un bibliothèque de marque (option stockage d'entreprise), la fenetre de bibliothèque se vide et aucun efaçon de la réafficher qu'en quittant et relançant illustrator

    2 votes

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  12. Crash on new artboard

    Every time I click on the "+" under my artboards window, it crashes. I have 24 artboards already, and if I duplicate one using Option click drag, it seems ok. But New Artboard crashes again and again.

    MacOS 15.5
    Illustrator 29.5.1

    2 votes

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  13. Perspective grid vertical axis has incorrect foreshortening

    The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  14. Object size (width/height) swapped in control bar.

    See attached screenshot. Control bar shows the width and height of the object/rectangle incorrectly. 'Transform' box shows correct info, but control bar swaps the 2 dimensions.

    2 votes

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  15. [ExtendScript] Cannot set some TextRange.characterAttributes after TextFrame.resize.

    We cannot successfully set some TextFrame.textRange.characterAttributes after the TextFrame has been resized using TextFrame.resize.

    (Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1)

    Steps to reproduce:
    1. Create new document
    2. Run the below script

    Expected Result: all tests passed and no alert message appears.

    Actual result: Failed to set characterAttributes.size to 12.

    Script:

    (function () {
    
        var doc = app.activeDocument,
            textFrame = doc.textFrames.add();
    
        textFrame.textRange.contents = 'Hello.';
    
        textFrame.resize(200, 200);
    
        textFrame.textRange.characterAttributes.size = 12;
        if (textFrame.textRange.characterAttributes.size !== 12)
            alert('Failed to set characterAttributes.size to 12');
    
    })();
    

    NOTE: some other character attributes are "unsettable" also, eg. leading.

    2 votes

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  16. Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned

    When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
    Seems like someone forgot to include these slots for customization. Please expose these.

    2 votes

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  17. Gray popup about Unpropping appears again and again

    A grey popup appears constantly whenever I am ungrouping things to tell me about ungrouping.
    Nothing in Preferences makes this go away and I see it repeatedly so closing it once doesn't work either. I really don't need training wheels and this should be one simple option to disable all large tooltips, blue popups and gray popups. There are already enough idiosyncrasies and distractions with Illustrator.

    2 votes

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  18. Double Click on Fill results in Black

    Double clicking on the Fill (bottom of tools palette), when the current fill is a gradient results in the fill turning black, in stead of opening the Gradient Editor, which might be helpful and intuitively right.

    Please make this happen:
    Double click on the Fill at the bottom of the tools palette should open the color editor that is most likely:
    -RGB color should open RGB editor, CMYK should open CMYK editor, Gradient should open Gradient Editor, etc.

    2 votes

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  19. Can't constrain Curvature tool with Shift while moving points

    When using Curvature tool while drawing a line you can use the Shift key to constrain the new point to certain dimensions like you would with pen tool, but if you go back and try to move a point later, the shift key seems to have no effect on movement.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  20. Curvature tool does some funkiness when clicking on a point of a different object

    Curvature behaves weird when you click on another object (related to https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44830828--corner-anchor-points-become-smooth-when-joining).
    But I'm not trying to join the objects, just click on it. It works fine if you click on the path of the second object, but if you click where an anchor point is it joins the two objects together at the point you click and the first anchor point of what you clicked off of. It also deletes all corner points of the object you clicked on.

    2 votes

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    3 comments  ·  Tools  ·  Admin →
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