Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8075 results found

  1. Text editing issues in regular and large canvases

    1. Set the regional text to "align both ends, align the last line to the left", which aligns normally in a regular canvas, but cannot align on the right side in a large canvas.
    2. For the text in the same area, adjust the "Scale Spacing" text in the big canvas to overflow on the right. Display normally in regular canvas.
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Character styles seem sticky, sluggish

    The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 3D Materials Panel Causes Much Longer Document Load Times

    Regarding the 3D Effects Panel in Illustrator, it seems to take nearly 20 seconds when launching a new document if in the previous session the Panel was active. If the 3D Effects panel was not active, then the document loads much faster. It would be great to have Illustrator handle the load time better.

    I'm using Illustrator version 29.2.1 in MacOS WITH Sequoia 15.2 on an M4 Pro 48GB RAM.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Separations preview is wrong for dynamic symbol with spot color

    When a dynamic symbol gets a spot color applied to one of its fills, then the separations preview does not show the correct separation.

    Reported in this forum thread (with demo file) https://community.adobe.com/t5/illustrator-discussions/is-separations-preview-buggy/m-p/15138799#M434726

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Symbols  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Arabic text is not searchable in a PDF saved from Illustrator

    Arabic text is not searchable in a PDF saved from Illustrator.
    In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.

    I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
    The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.

    I believe that PDFs out of Adobe Illustrator are the only ones with…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Don’t display Touch workspace styled handles for Free Transform when Ai doesn’t use it

    If a computer has an access to a touch screen device, Ai offers users to switch the interface into the dedicated Touch Workspace: https://helpx.adobe.com/illustrator/using/illustrator-touch-workspace.html

    Normally this access won’t affect using Ai in the default mode, except for the way Free Transform tool’s controls.
    These start to look ugly: large contoured circles with small white square padding inside, smudged icons (when viewed at 100 UI scale), giant hint arrows...

    Maybe these work for some better, I can imagine this.
    But why do I see these when not in Touch mode?
    How can I force Ai to use normal ones without removing…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Incorrect Blend Mode Appearance When Opening Illustrator 2024 File in Illustrator 2025

    I’ve encountered a potential bug in Illustrator. When I open a file created in Illustrator 2024 (version 28.7.4) in Illustrator 2025 (version 29.2.1), the appearance applied to the text does not display correctly.

    For example, in the attached file, the text at the bottom changes to a completely different design when opened in Illustrator 2025, which is causing a significant problem.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Incorrect Zoom Label when Disabling "Display Print Size At 100% Zoom" Preference

    With an artboard zoomed to 100%, and after disabling the preference "Display Print Size At 100% Zoom" preference, the zoom level is incorrectly reading "52.55%" until I switch Pixel Preview on and off again. See the attached screen recording for the exact steps to recreate this issue with a 1080px x 1080px artboard.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Wireframe Conversion of 3D objects distorts the paths, straightens curves

    Converting 3D text to a wireframe often doesn’t show the curves of fonts correctly. During the process, these curves often turn into straight lines or rough shapes, losing the original look of the font or the 3D preview.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Changes made in acrobat PDF not reflected when opening in Illustrator

    Sometimes, text and graphical changes made using Adobe Acrobat on PDF's are not reflected when opened in Illustrator. For example, a client sent a PDF file of a banner with a phone number on it, when viewed in Acrobat the number is different than the one in Illustrator because the client made the edit in Acrobat. It would sure be a great feature if a file would open properly in across different adobe products.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. There is no Other Misc>Zoom Out (Secondary) menu command in Keyboard Shortcuts.

    There is an Other Misc>Zoom In (Secondary) menu command but there is no option to assign a corresponding Zoom Out (Secondary) keystroke.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Closing unexpectedly

    Closing unexpectedly, I have good system, i9 processor, 16Gb RAM, NVidia RTX 4070 card, still the app is closing unexpectedly

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. CC Libraries don't retain Lab values of swatches

    If you create a color with Lab values in Illustrator or InDesign and add it to a CC Library, it will convert to CMYK in a new .indd doc and RGB in a new .ai file. We work in Lab 99.9% of the time, so this is super frustrating. We have a database of custom color mixes/names. It would save us a ton of time if we could use CC Libraries for this.

    The crazy thing is... if you make a rectangle with a fill of a custom spot color with lab values and save it as a Graphic, it…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.

    New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.

    Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.

    It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. [Win11 23H2] Illustrator 29.1 Doesn't See Installed CMYK Color Profiles

    By default, no installed CMYK color profiles are visible in either Edit > Color Settings > Working Spaces > CMYK and View > Proof Setup > Customize... > Device to Simulate.

    They become temporarily visible again after deleting the following files:

    1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst

    2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst

    Sometimes I also have to reboot the system to make the profiles visible.

    Unfortunately, the above solution works only once. After creating a new Illustrator files for the second time, all the profiles are gone again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The Illustrator was not responding every time I tend to save new file

    Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

    I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

    I hope you can assist me with this problem.

    OS: Windows 10
    Illustrator version: 29.1 and even…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Sizes of exported PNG files differ depending on the method used

    Using "Export as" and "Export to Multiple Screen Formats" to export PNG format, with the same settings, there is a significant difference in size after export.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Tip popup when zooming in and out (Alt key while brush is selected)

    Whenever I zoom in and out using Alt + scroll wheel or a shortcut on my Wacom pencil, and have a Pencil or Brush selected, the smoothing tool pops up and gives this 'tip' that is obstructing my work. Turning tool tips off does not help.

    'To smooth a section, select its anchor points with the direct selection tool and adjust the slider.'

    It is really annoying, I'm not trying even trying to smooth the paths, just zooming! The tip stays on screen until I do something else, and pops back up whenever I hit alt. I know how the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Abnormal deformation coordinates of the envelope for a live text

    After the deformation of the text envelope, the mouse wheel changes the bending value and the object coordinates shift. See video:

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Scale Tool center point sticking to the cursor

    When using the Scale tool, when I drag the center point with the mouse (actually it happens when using the pen), it sticks to the tip of the cursor and does not go away for a while. I lower the program window down, switch to other programs, only then it is solved. The program locks at that time.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base