8137 results found

1. Copying selection in Layers panel no longer works

   Illustrator 29.5.1 on Mac Mini M4 running Sequoia 15.4.1: Dragging the colored square in the Layers panel from one layer to another with the Option key pressed no longer copies the selection to the new layer. It just moves it to the new layer.

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   6 comments  ·  Layers  ·  Delete…  ·  Admin →
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2. Illustrator Paths Automatically Filled Black Despite No Color Selection

   In the past few days Illustrator has given me trouble: as you can see in the picture i get a black filling on any path I create even if no color is selected!

   I have just uninstalled and re-downloaded the illustrator app from my creative cloud (version 29.3.1) but it didn't solve the problem.

   I can't work this way.
   Any suggestions?

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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3. File > New command is missing

   Suddenly "New" is no longer found under "File". Having to go to "Home" is beyond annoying!

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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4. Frequent crashes when adding colors to swatches in Illustrator 2025

   Frequent crashes when adding colors to swatches in Illustrator 2025

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   5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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5. Zooming in and out is super delayed and slow. Only works fast with control + y.

   Lenovo thinkpad x1 / Illustrator v 29.5

   Whenever i try to zoom in and out, it is super delayed and laggy. It doesnt happen when I do control + y though. I checked my storage space and thats fine. It is only with illustrator.

   See video below:

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Recolor window appears out of frame when in isolation mode

   When in isolation mode, the top of the Recolor window is out of frame, so I can't move it. Unfortunately, it pops up right over the artwork, so I can't use it.

   I tried moving the panel when not in isolation mode, but it still pops up over the artwork and out of frame in isolation mode.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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7. 檔案重開時，圖層的顏色會變得不一樣 When the file is reopened, the color of the layer will be different

   檔案重開時，圖層的顏色會變得不一樣，對我來說，已習慣特定的顏色做區分，每次都要重新調整，有點困擾
   作業系統:WIN10

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   5 comments  ·  Layers  ·  Delete…  ·  Admin →
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8. Importazione file illustrator nuova versione

   Il file generato o salvato con l'aggiornamento finale di Illustrator su ID appare col fondo. Inserisco il vecchio file e il nuovo file ultima versione nello screenshot è visibile la differenza. è un problema di Illustrator evidentemente.
   Mac Ultima versione, Adobe aggiornata tutta suite

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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9. I have no idea what's going on when I try to save an image as Adobe PDF

   The app does not respond whenever I try to save my work under “Adobe PDF”. This has caused me to lose some of my works. I tried reentering Illustrator multiple times and yet it still happens.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. White arrow to bind end-points in a design isn't functioning correctly. It doesn't allow to correct the curvature on a trace nor bind traces

    When I want to correct the curvature on a line or bind two ends of a line together, the white arrow function doesn't allow me to do so and moves the trace randomly on my design (just as if I were placing a picture on Microsoft Word: it moves everything at it's will...)

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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11. Illustrator Fails to Save as PDF or .AI After macOS Sequoia 15.4.1 Update — Skips Artboards, Crashes, and GPU View Greyed Out

    After updating to macOS Sequoia 15.4.1, Adobe Illustrator 29.5 (2025) is experiencing critical issues. When attempting to save as a PDF, it skips artboards, takes an unusually long time to load, and often crashes or shows an “unable to save” error. Saving a copy in .ai format also fails, regardless of location or file setup. Additionally, the “View Using GPU” option is inexplicably greyed out on some files, despite running on compatible hardware. These bugs are severely disrupting workflow and need urgent resolution.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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12. L'Importation ne fonctionne pas correctement depuis la mise a jour a illustrator 2025

    Bonjour, Depuis le passage a illustrator 29.5 la fonctionne d'importation depuis le menu Fichier ne fonctionne pas correctement : un grand cadre apparait apres validation de l'importation mais l'objet importé n'apparait pas !!!

    Seule solution : faire un drag and drop depuis l'explorateur !! Une catastrophe !

    Merci de la résolution rapide de ce problème critique.

    Ma version de windows : Windows 10 Professionnel 22H2 64 bits

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Do not scale text when you have a text style applied

    When I have selected multiple blocks of text or lines of text, I would like the option to scale the bounds as if I were selecting only one field, without scaling the font size — especially when a font style is applied. Alternatively, it would be helpful to have an option within the font styles to lock scaling. I often work on menus and need to lock scaling when moving or resizing groups of items. I wouldn’t mind needing to manually update the font style if I choose to scale text after locking document scaling.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Ao arrastar uma prancheta, a arte que está nela não acompanha a trajetória da prancheta

    Ao arrastar uma prancheta, a arte que está nela não acompanha a trajetória da prancheta. No vídeo demostro o bug, em momento algum removi o dedo do trackpad ou parei de pressioná-lo. Isso atrapalha muito a organização das minhas pranchetas no arquivo

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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15. Text tool inserting wrong style

    If I have text typed out, then I try to change one letter it changes my font. For example I have the would "hot" typed in acumin regular, then I go to change the word to "got" and it might make the "g" bold or condensed or just an different style that is on the document. I am not using paragraph styles or character styles.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Collecting for Export marks document as edited

    Select 'Export as Resource' and the document will become 'Edited'
    Illustrator 29.0.1

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Issue with Reading Variable Data from DataSet in Illustrator 29.5

    Dear Adobe Support Team,

    I am reaching out to report an issue with Adobe Illustrator (version 29.5) regarding the inability to read variable data from a DataSet object in a script, even though the dataset is correctly loaded and updates the document content as expected.

    Problem Description
    I have a script that processes a CSV file to generate PDF files using variable data in Illustrator. The CSV file contains columns "Cislo" (number) and "JMENO" (name), and it is correctly loaded into Illustrator as a dataset (via Window > Utilities > Variables > Load Variable Library). The dataset updates the document content correctly—when I call dataSets[i].display(), the text fields in the document update with the correct values (e.g., "1", "URBAN" for the first dataset). However, when I attempt to read the variable values programmatically from the DataSet object (e.g., via dataSets[i].variables[j].content), the script fails to retrieve any values, resulting in empty strings.

    Steps We Tried
    We have tried multiple approaches to read the variable values, but none of them worked as expected:

    Reading via dataSets[i].variables[j].content:
    We iterated through dataSets[i].variables, checked the variable names (e.g., variable.name === "Cislo"), and attempted to read the content property.
    Result: The content property always returned an empty string, even after calling dataSets[i].display().
    Reading via getByName:
    We tried using dataSets[i].variables.getByName("Cislo").content to directly access the variable's value.
    Result: This threw an error ("Error 21: undefined is not an object") if the variable was not found, and even when wrapped in a try-catch block, it returned an empty string.
    Reading via variable.textFrames[0].contents:
    We attempted to access the text frame linked to the variable using doc.variables[j].textFrames[0].contents after dataSets[i].display().
    Result: This approach also returned empty strings, even though the text frames in the document were visibly updated with the correct values.
    Workaround (Successful but Manual):
    As a workaround, we named the text frames in the document ("CisloText", "JmenoText") and read their values directly using doc.textFrames.getByName("CisloText").contents.
    Result: This worked and correctly retrieved the values (e.g., "1", "URBAN"), confirming that the dataset and variables are functioning as expected for updating the document. However, this is not a practical solution as it requires manual naming of text frames, which is not feasible for larger workflows.
    Observations
    The CSV file is correct and properly formatted:

    Cislo,JMENO
    1,URBAN
    2,JIŘÍ
    3,TOMÁŠ
    4,EDA
    5,
    6,NOVOTNÝ
    7,KAREL​
    The dataset updates the document content correctly when dataSets[i].display() is called (e.g., the text fields show "1", "URBAN" in the UI).
    The generated PDF files contain the correct content based on the dataset, confirming that the dataset and variables are working.
    However, all attempts to programmatically read the variable values from the DataSet object (dataSets[i].variables) result in empty strings or errors.
    Sample Script testVariableReading.jsx:

    var doc = app.activeDocument;
    var dataSets = doc.dataSets;

    // Kontrola, zda existují sady dat
    if (!dataSets || dataSets.length === 0) {
    alert("Error: No datasets found in the document. Please load a CSV file with variables.");
    } else {
    for (var i = 0; i < dataSets.length; i++) {
    dataSets[i].display(); // Aktivuje sadu dat (mění proměnné – Cislo, JMENO)

        // Pokus o načtení hodnot z dataSets[i].variables (selhává)
        var currentCisloFromDataSet = "";
        var currentJmenoFromDataSet = "";
        try {
            var variables = dataSets[i].variables;
            for (var j = 0; j < variables.length; j++) {
                var variable = variables[j];
                var varName = variable.name;
                if (varName === "Cislo") currentCisloFromDataSet = variable.content || "";
                if (varName === "JMENO") currentJmenoFromDataSet = variable.content || "";
            }
        } catch (e) {
            alert("Error reading variables from dataset " + (i + 1) + ": " + e);
        }
    
        // Načtení hodnot z pojmenovaných textových polí (funguje)
        var currentCisloFromTextFrame = "";
        var currentJmenoFromTextFrame = "";
        try {
            var cisloTextFrame = doc.textFrames.getByName("CisloText");
            if (cisloTextFrame) currentCisloFromTextFrame = cisloTextFrame.contents || "";
    
            var jmenoTextFrame = doc.textFrames.getByName("JmenoText");
            if (jmenoTextFrame) currentJmenoFromTextFrame = jmenoTextFrame.contents || "";
        } catch (e) {
            alert("Error reading text frames for dataset " + (i + 1) + ": " + e);
        }
    
        // Zobrazení výsledků pro srovnání
        alert(
            "Dataset " + (i + 1) + ":\n" +
            "From dataSets[i].variables:\n" +
            "Cislo=" + currentCisloFromDataSet + ", JMENO=" + currentJmenoFromDataSet + "\n\n" +
            "From textFrames.getByName:\n" +
            "Cislo=" + currentCisloFromTextFrame + ", JMENO=" + currentJmenoFromTextFrame
        );
    }
    

    }
    Request
    It seems there might be a bug in Illustrator 29.5 where the DataSet object's variables property does not correctly expose the content of variables after display() is called. I would appreciate if you could investigate this issue and provide a solution or workaround to programmatically read the variable values from a dataset without relying on manually named text frames.

    Attachments
    I am attaching the following files for your reference:

    The CSV file (data.csv) used to load the dataset.
    A sample file (sample.pdf) with the variables and dataset set up, where the issue can be reproduced. I have saved the file as a PDF because the original .ai file was rejected due to a content type mismatch (application/postscript). The PDF was saved with "Preserve Illustrator Editing Capabilities" enabled, so you should be able to open it in Illustrator and see the variables and dataset. Note that the text frames in this file are already named "CisloText" and "JmenoText" as part of the workaround, so reading via doc.textFrames.getByName("CisloText").contents will work. However, the issue with reading directly from dataSets[i].variables should still be reproducible.
    A test script (testVariableReading.txt) that demonstrates the issue. Please note that I could not attach the script with its original .jsx extension as it is not a supported file type. I have renamed it to testVariableReading.txt. To test the script, please rename it back to testVariableReading.jsx. The script attempts to read variable values both from dataSets[i].variables (which fails) and from named text frames (which works), and displays the results in an alert for comparison.
    Thank you for your assistance! Please let me know if you need any additional information to investigate this issue.

    Best regards,
    Ales Ulrych

    Dear Adobe Support Team,

    I am reaching out to report an issue with Adobe Illustrator (version 29.5) regarding the inability to read variable data from a DataSet object in a script, even though the dataset is correctly loaded and updates the document content as expected.

    Problem Description
    I have a script that processes a CSV file to generate PDF files using variable data in Illustrator. The CSV file contains columns "Cislo" (number) and "JMENO" (name), and it is correctly loaded into Illustrator as a dataset (via Window > Utilities > Variables > Load Variable Library). The dataset updates the document… more

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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18. Impossible to generate vectors, the app says it’s not genuine

    Hi ! When I want to generate new vectors in illustrator, I can't. A message which tell me that my illustrator is not authentic appeared.

    Customer service did everything but still not working.

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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19. 新規ワークスペース　クラッシュ

    Illustrator：29.4(64bit)
    OS：windows11

    ウィンドウ→ワークスペース→新規ワークスペース　を作成するとクラッシュする。
    クラッシュから復元した後、同名のワークスペースが二つ存在している状態。

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    9 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Sudden and constant "Out of GPU memory" error, Ai 29.4

    I am suddenly getting constant "Out of GPU memory" errors, which renders all the graphics in "Outline" view, and crashes Illustrator. It just started occurring today (Wednesday April 23, 2025). Yesterday everything was fine.
    
    Mac Studio, M2 Max, 64 GB RAM, Sonoma. Ai 29.4

    My CS6 version of Illustrator at home on an old Mac, runs so much better than anything coming out of Adobe ever since this Creative Cloud debacle disaster!

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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