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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8255 results found

  1. 1 vote

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  2. Unable to move Layer into Sub-layers

    Illustrator makes no sense. I have a Layer full of vectors, but when I try to insert that layer into another layer to become a sub-layer, Illustrator refuses to acknowledge my request. In what world would prohibit me from such a simple task?

    2 votes

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    1 comment  ·  Layers  ·  Admin →
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  3. Persistent Toolbar Rich Tooltips

    Tooltips are particularly buggy when using more than one monitor, they tend to persist and keep animating whilst users are attempting to focus on what they are doing within the interface.

    10 votes

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  4. Points move just slightly when segment is modified / reshaped using Anchor Point Tool

    This is a TINY problem, but as all the problem with precision, these do accumulate, leading to other problems — especially when exported into other more precise appications.

    To even see this within Ai a plugin is used, PathScribe by Astute Graphics, that allows to display distances between selected points, when 'Show Anchor Point Coordinate Ranges' option is enabled.

    Here, in a Print-based document (doesn’t matter really) I set up two perfect squares with integer sizes, placed on a grid perfectly. When I select two point occupying the same position, the plugin panel tells me these are coincident.

    Now I…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  5. Pencil Tool Fidelity setting is either buggy, or something weird is going on.

    With Pencil Tool

    The most accurate setting (1) produces 44 points in my example.
    The next setting (2) produces 10 points.
    The following setting (3) produces 17 points.

    Settings 2 and 3 are in the wrong order.
    I wondered why there was such a huge accuracy gap between settings 1 and 2, and then I noticed this.
    I’ve attached a sample .ai file.

    2 votes

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    4 comments  ·  Tools  ·  Admin →
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  6. 2026 Illustrator UI Bugs EVERYWHERE!!!!!

    Seriously, do you guys even use your own products? These issues are not buried, they are very apparent. Take a look at the attached screenshots. Gradients have been broken for a while now.

    Also, this new version is full of bugs. I have to restart Illustrator immediately after opening for the bounding box to work, half the time adobe fonts are broken and wont sync.

    Windows 11, i9, 4080 super, 64gb ram, 2gb download speed... I have all the things you need for a fast and efficient workflow, but Adobe's legacy code mixed with all the new bugs from the…

    2 votes

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  7. My subscription keeps flagging that two people are using my account

    I'm a small business and have always used Adobe products on two computers. On one computer I mainly use Illustrator and Photoshop, and on the other I mostly view PDFs or make minor updates. Sometimes I have several PDFs open while working. Now my subscription keeps flagging that two people are using my account, and days later I get logged out, which complicates everything. Because of this, I've reduced it to only one computer signed in and now use Chrome and other non-Adobe applications to view and update PDFs. At $799 per year, and likely increasing, its just not worth…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  8. Extensions not accessible

    Extensions are not accessible. They appear as greyed out in the menu. I'm running version 30.2.1 on a Mac running Tahoe 26.3. I noticed the problem when trying to launch an extension that I'd downloaded and previously used on other versions. "Libraries" are also greyed out, and I went to the plugins section of Creative Clouded and added a new plugin. I can see it in the menu but they all remain greyed out.

    2 votes

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  9. Behavior of buttons in the character panel when automatically converted to an icon panel

    I'm using macOS Tahoe 26.2, with English system language and the Japanese version of Illustrator. This issue started with Illustrator version 30.

    1. Check "Automatically turn into icon panel" in the User Interface preferences.
    2. Click the ♥ button in the character panel or the scroll bar when selecting a font.
    3. The character panel closes.
    • This issue did not occur up to version 29 of Ai.
    1 vote

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  10. Dateien sind verloren gegangen

    Ich habe von 16.40 Uhr bis 19.30 Uhr alle meine Fortschritte verloren, aufgrund eines nicht erklärbaren Fehlers. Ich bitte dringend um die Wiederhersetllung dieser Dateien!

    2 votes

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  11. App crash while using pen tool causing total file loss

    I had made a copy of the file attached and drew it for hours. And suddenly when using the pen tool the whole app crashed and caused me to lose 8 hours of work. Extremely disappointed.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  12. Thumbnails & Quicklook preview has incorrectly positioned pictures.

    29.8.1 thumbnails und Apple Quicklook show previews with incorrectly positioned pictures. This was a bug present in earlier versions, but in the actual documents.
    After fixing it inside of Ai, the bug is now in thumbnails & Quicklook.

    3 votes

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  13. フォント Noto Sans

    30.3.0にアップデートした途端Noto Sansが表示されなくなった。
    バージョンダウンで戻ります。

    macOs

    0 votes

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  14. Dragging a guide with Real-Time Drawing and Editing mode enabled makes black or cyan edges appear for all objects

    I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

    For example the following explanation:
    I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler…

    2 votes

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  15. Can't add Anchor Point to front object

    Illustrator 30.1 on Mac Ventura 13.7.8

    I'm trying to add an Anchor Point on a Path (orange) on the front, at the same place where there's an Anchor Point on a Path (black) in the back, but when I approach the (selected) front Path with the Pen, / or * appears instead of + and it either continues the Path below or starts a new Path above.

    My only option to add an Anchor Point to the orange Path is to cut it and rejoin it.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  16. Text size and kerning keyboard shortcuts still do not work.

    Mac Studio - macOS Sequoia 15.6.1
    Adobe Illustrator 2026 ver. 30

    Point/Font size and kerning keyboard shortcuts still don't work. I attempt the key commands and nothing happens, even though the shortcuts are still in the defaults (see attached). Help?!

    2 votes

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    It seems like the Size/Leading, Tracking, Baseline Shift values in Preferences > Type got changed... If it is the issue — please upvote it still and leave a comment. It’s not clear yet why it happens.

  17. Scroll wheel crash

    Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
    Latest Windows, Latest AI. Latest nvidia driver.
    Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
    Expected: smooth scroll
    Actual: App hangs for 2 seconds.
    GPU accelleration settings on or off make no difference.
    I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.

    1 vote

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  18. イラストレーターが全体に不具合

    囲み選択(黒)をしても反応せず、別の場所をクリックすると囲み選択をしている風になります。
    ただし、カット・コピー等の検索と置換より上の項目は指示出来ず、コピペも不可。グループ化も不可。
    全く作業出来ず、途方に暮れています。

    3 votes

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    Need More Info  ·  3 comments  ·  Other...  ·  Admin →
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  19. Selecting a path no longer helps to select its anchor below another anchor above from an unselected path

    iMac running Ventura 13.5.2
    Illustrator 29.4

    Since the latest update (I think), I cannot select anchor points that are below others like I used to.

    Until now, I used to be able to click on the object from which I wanted to select an anchor point (black line in the movie), then click on the desired anchor point with the white arrow and it would select the anchor point from this object.

    Now it selects the anchor point from the other object that is above (red line). Which means now I need to bring the first object to the front…

    23 votes

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    4 comments  ·  Selection  ·  Admin →
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  20. When relinking images, one of the images appears as their original sizing and not the size of the image being replaced, just on new update

    When relinking multiple images, one of the image appears as their original sizing and not the size of the image being replaced, This is just after receiving the new update (I do this everyday). This is not always true, sometimes it works fine. but most of the time it doesn't. I'm using Mac.

    2 votes

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