Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8116 results found
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Guide sensibili, pannello laterale, chiusura dei singoli file
Sistema Operativo: MacOS Mojave Versione 10.14.6
Versione Adobe Illustrator: 25.2.3Le guide sensibili non funzionano nonostante siano abilitate nelle impostazioni, non si riesce ad allineare gli oggetti, o ad agganciare due punti, senza l'utilizzo obbligatorio delle normali guide.
Il pannello laterale ridotto molte volte non permette di aprire le singole finestre e costringe ad espandere il pannello o a riavviare il programma più e più volte.
Se si aprono più file contemporaneamente e se ne vuole chiudere uno solo li chiude comunque tutti indifferentemente causando non pochi problemi.
1 vote -
After latest update, workspaces no longer work
Any time I launch Illustrator now, it completely clears the interface (no tools, control bar, nothing). Additionally, if I try to select a workspace, it does nothing.
I can bring the elements back in one-by-one, just like normal, but the Save Workspace is completely grayed out (I did have previously save workspaces).
Needless to say, this is extremely frustrating to have to spend minutes re-setting up the interface each time I want to use it.
7 votes -
Last version super slow and partly broken
First of all, Illustrator needs almost 1-2 to start since the latest update. Before it was, like Photoshop, just a matter of some seconds.
When started, everything feels sluggish, changing the font for a text field is not possible anymore and I don't know how many more problems. The whole UI makes a somewhat broken impression, the cursor in textfields doesn't show and a whole lot more and is very unresponsive, takes seconds to react.This is with a high-end setup with 64GB of RAM (of which 32GB are free when showing this behaviour, so it's not RAM shortage causing…
1 vote -
Inaccuracies with Pathfinder and Shape Builder tools
I'm using v24.3, the most recent Illustrator version. When zooming in on a shape, the selection outline does not appear to correspond to the actual fill area of the shape. When doing any cutting or merging with the pathfinder or shape builder tool, this discrepancy starts to create inaccurate results, as the tools seem to favor the selection outline as a guide when cutting.
As an example, I have a circular background. I want to "mask" a square onto it, so one of the corners of the square is outside of the circle. This corner I intend to cut off…6 votes -
Can't active the font Rubik
I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.
1 vote -
Keyboard Zoom Controls
Keyboard zoom controls not working on latest beta for M1
1 vote -
Problems when saving first time after update
Hello everyone,
After this new update I got a weird bug: every time I try to save a file it gets me the error "Can't save the document <document name>. This file cannot be found" (screenshot attached). After I clicking save again it works just fine. It's not a big of a deal, but is really annoying get that popup every time I open a document, do some modifications and try to save again.
1 vote -
Saving AI file as .pdf results in blank
OS BigSur 11.3, AI 24.2.3
1 vote -
Illustrator 2021 breaks Export command with AppleScript
Export command for AppleScript has suddenly stopped working as of Illustrator 2021. This error breaks almost all my professional workflows.
macOS 11.1, Illustrator 25.1
When I run AppleScript workflows that worked fine in Illustrator 2020, 2019, 2018, etc. they now fail at the 'export' command with 'Adobe Illustrator got an error: document doesn't understand the "export" message.'
Screenshot of simplest possible script failing attached.
2 votes -
V25 won’t launch
Won’t launch. Crashes during initialization. V24 works fine.
5 votes -
Text edits dont show in GPU mode
Windows 10 20H2
Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
Illustrator 2021On going issues since if i remember 2016 or so.
When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.
I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021
…
1 vote -
GPU Problem after upgrade to 25.1
After upgrading to 25.1 GPU previewing is erratic. After a while working on a document GPU previewing is not available (after restart Illustrator it is). Then also problems with text selection occur, text is not marked as selected and text cursor is not visible. Seems like a problem with out of video memory? Using a maxed out MacMini with 64GB RAM and a Blackmagic eGPU. MacOS is 11.1
For now reverting Illustrator 25.0 removes all problems.3 votes -
UI scales are off even after adjustment - icons, ruler, menu
The ruler always seems to get hidden after updates but also it is very small relative to the icons and file menu.
This means at 100% UI scale the ruler is too small but at medium (doesn't say what % for some reason) the ruler is too big and icons are way too big.
This only became an issue when I started using higher resolution monitors (anything greater than 1920x1080). So my guess is it has something to do with a relationship with Windows 10 GUI and Illustrator.
Any insight would be appreciated and questions welcomed. Attached is illustrator at…
3 votes -
Recolor artwork modal panel stays in place
The new recolor art modal panel doesn’t remember it’s previous position and always appears in the center of my window. Is this expected ?
If it could be non modal and docked in my custom
UI I would appreciate too.3 votes -
The file keeps crashing whenever I zoom in or out
Usually, everything functions perfectly; it is just I started to have a problem whenever I zoom in or out. The whole file crashes sometimes, then it turns back to normal, or it might keep freezing until I close the Illustrator.
This is a weird issue because it only happens with zooming in or out, and it happened with Illustrator 2021 and 2020. I think it is from my computer, but everything is updated; I updated my drivers recently, and I still have the same issue.1 vote -
cmd+shift+n doesn't create new folder in Finder-Save-Dialouge anymore after last update
When you save a file (save as, save, save copy, ...) you can not create a new folder via cmd+shift+n anymore after the latest 24.0.1 "bug fix update" which I received today.
Please fix this again!
(Mac OS 10.13.6 / Illustrator 24.0.1
39 votesI am happy to share that we have fixed this bug in our latest release – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Grid Tools (Rectangular & Polar) Keyboard Controls
When using the Rectangular and Polar grid tools, NONE of the keyboard controls work.
UP and DOWN Arrow keys do NOT work
F, V, C, X for skewing do NOT work
NONE of the keyboard controls work at allNEED THIS BACK ASAP
I've tried in Ai2020 & Ai 2021 -- does not work in either
1 vote -
Illustrator won't replace existing PNG file; creates copy and adds "-01" to filename
When I update an Illustrator file and wish to export/replace the previous PNG file, Illustrator asks me if I would like to replace the existing file. I click "Replace". However, the result is a new file with "-01" added to the end of the file name. The old version still exists. Why bother asking me if I want to replace it if it insists on creating a copy?
MacBook Pro Catalina / Adobe Illustrator 2021
1 vote -
symbols cannot be changed when in a mask
I older version I could replace a symbol also when it was in a mask. I cannot do this anymore.
1 vote -
Library Panel Thumbnails Too Dark
I have always used the darkest setting of the Brightness UI preference. All the items in my library were easily viewable and readable as each thumbnail had a white background. Now they are all dark and the text is unreadable and my logos are harder to tell apart. The panel can be dark but I need the background of the library asset itself to be white.
Version: 25.02
Windows Version 10.0.18363 Build 183631 vote
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