8107 results found

1. Illustrator 29.1 Can't Import AI Files From Other Apps

   I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.

   When attempting to open the AI file containing text objects this message is displayed:
   "Illustrator could partially read this file. We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."

   When the file is opened there is no content, just an empty placement box.

   Rebooting, resetting Illustrator preferences, doing disk cleanup, etc made no difference. The problem still persists.

   The only solution appears to be installing a previous build of Illustrator and opening the exported AI files there.

   I first encountered the problem on my desktop PC at work (running Win 11 Pro). Then I checked my home setup (an Alienware notebook still running Win 10 Pro). Sure enough, after the patch for Illustrator 29.1 applied it would no longer open AI files made by other applications if the files contained text objects. The latest Beta build is also affected by the same problem.

   This might not seem like an important issue, but it is pretty common to handle art files made by customers or by co-workers who are using other rival design applications (such as CorelDRAW).

   I also tested whether any plugins, such as those from Astute Graphics, could be contributing to the issue. Removing all the plugins and even resetting preferences afterward didn't make any difference.

   I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.

   When attempting to open the AI file containing text objects this message is displayed:
   "Illustrator could partially read this file. We recovered as much of the file… more

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Ausgeblendete Objekte werden am Bildschirm angezeigt und trotz Ausblendung exportiert

   Ich verwende ein 64 Bit Betriebssystem und bin mit der Adobe CC stets auf dem aktuellsten Stand. Es stehen keine nicht installierten Updates an.

   Mein(e) Problem(e) trat(en) seit gestern verstärkt auf:
   Meine Datei besteht aus einigen Ebenen in denen Objekte in Gruppen oder einzeln liegen. Für den Export muss ich Elemente ausblenden. Zur Sicherheit habe ich alle anderen Objekte auf der Ebene stets gesperrt. Beim ein- und ausblenden entsteht der Fehler: Trotz Sperrung und Ausblendung wird das Objekt weiterhin angezeigt. Beim Export als PNG wird es leider auch mit exportiert (allerdings nicht zuverlässig - es kam auch vor, dass es am Bildschirm und in der PNG-Vorschau zu sehen war, im exportierten PNG aber nicht).

   Andere auffällige Fehler gestern traten beim Umbenennen der Objekte und Gruppen auf: Illustrator änderte beim Verschieben des Objekts ohne mein Zutun die Objektbenennung dieses oder einiger anderer Objekte.
   Heute fiel plötzlich beim Ausblenden der abgespeicherte Blur-Effekt (Gauscher Weichzeichner) von fünf Objekten aus. Hier wurde mir allerdings danach ein unbekannter Fehler gemeldet.

   Ebenfalls auffällig verhalten sich seit einigen Tagen meine Hilfslinien. Wenn ich die Linie setze ist sie unsichtbar. Klicke ich im Dokument an eine beliebige Stelle, erscheint sie wieder. Wähle ich sie aus, um sie zu verschieben, verschwindet sich optisch wieder und erscheint erst wieder, wenn ich anderswo hin klicke. Zum Arbeiten sehr mühsam!
   Keine der im Internet zu recherchierenden Fehlerbehebungsmaßnahmen greifen, da sich die dort beschriebenen Fehler immer mit bekannten Maßnahmen wie aus- und einblenden / sperren / anzeigen von Linealen etc. erledigen sollte.

   Hat jemand eine Idee, woran das liegen könnte?
   Gibt es Tastenkombinationen, die solch seltsames Verhalten auslösen (und die ich evtl. zufällig gedrückt haben könnte)?

   Vielen Dank!

   Ich verwende ein 64 Bit Betriebssystem und bin mit der Adobe CC stets auf dem aktuellsten Stand. Es stehen keine nicht installierten Updates an.

   Mein(e) Problem(e) trat(en) seit gestern verstärkt auf:
   Meine Datei besteht aus einigen Ebenen in denen Objekte in Gruppen oder einzeln liegen. Für den Export muss ich Elemente ausblenden. Zur Sicherheit habe ich alle anderen Objekte auf der Ebene stets gesperrt. Beim ein- und ausblenden entsteht der Fehler: Trotz Sperrung und Ausblendung wird das Objekt weiterhin angezeigt. Beim Export als PNG wird es leider auch mit exportiert (allerdings nicht zuverlässig - es kam auch vor, dass es… more

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   0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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3. Add Discretionary Line Break

   Each time I need to insert a discretionary line break in Illustrator, I forget there is none. I go through menus, hoping to finally see it, but nope, it’s something InDesign has only.

   Please make one.

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Transform inputs in Properties panel won't let me change/add values

   This is insane. The Transform inputs of the Properties Panel won't let me enter values for the X and Y coordinates OR the H and W. I am using Mac Sequoia. Is there some secret setting that I need to change to make these values accessible? I changed from Windows to Mac because (allegedly), Mac would be able to handle Adobe much better. So far, not at all true.

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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5. Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.

   New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.

   Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.

   It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to your saved preset.

   App also seems to crash more often, currently upon saving / exporting out to other file types. Every time it crashes it seems to forget all the items above.

   Seems like it just has a couple bugs with the 2025 release that need to be worked out. Thanks!

   • OS: MacOS Sequoia 15.1.1.

   • Illustrator version: 2025 (29.1)

   • Steps taken when issue experienced: most often when illustrator crashes, usually after saving/exporting to PDF, JPEG or PNG (crash intermittent but more than normal). Also while app is still open but opening a new illustrator file that is already in version 2025 (not converting). And sometimes just intermittently or seemingly random without obvious cause or crash.

   • Expected result: for the app to remember preferences like keyboard shortcuts; not to show dialog or reminders after checking the "don't show this again" box; to remember save preference after choosing local vs cloud.
   • Actual result: opposite of expected result (prefs revert back to default)

   New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.

   Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.

   It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to… more

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Cursed Path includes non deletable artifacts — part of shape when outlined.

   I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.

   I am running Illustrator cc 29.4 on Mac OS Ventura 13.7.4.

   I have drawn custom shapes using the pen tool. Visible artifacts are growing out of anchors. When I switch to outline mode, these artifacts are not visible, yet when I expand the strokes, the artifacts become part of the resulting shape. I cannot resolve this by deleting the anchors that cause the issue, if I do that and then reconnect the remaining points, the artifact simply reappears. I'm attaching an Illustrator file with the cursed paths so that others can see if they experience the same issue or if they can resolve it.

   I am running Illustrator cc 29.4 on… more

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   
   

   Thanks for reporting the issue!

   We’ve reviewed the issue, but unfortunately, we're unable to reproduce the issue on our end.

   To help us investigate further, could you please share:

   • The .ai file where you’re seeing the issue
   • Or a short screen recording capturing the issue from the start

   Also, let us know:

   • Is the issue 100% reproducible on your side, or does it happen intermittently?

   Your input will help us get to the root of the problem faster.

   
   

   Looking forward to your response!

   
   

   Regards,

   Aishwarya G Gadodia

   Illustrator Team

7. Launching Ai without the application frame places the document window behind the tool panel

   When I startup Illustrator without the application frame it often misplaces my document so it's tucked behind the tools panel — sometime it is where it is supposed to be.

   Mac OS 10.12.6, AI 23.0.1

   2 votes

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   1 comment  ·  Launch  ·  Delete…  ·  Admin →
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8. Can’t paste from Photoshop

   It works from Photoshop to Illustrator (I had to ensure both were Illustrator2025/Photoshop2025 were running)

   1 vote

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Properties panel doesn't show any settings

   Using Illustrator 29.4 with macOS 15.3, the Properties panel doesn't show anything anymore but the "Quick selections" text (might not be the right term as my software is in French)

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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10. TIF files from Adobe Libraries are not supported

    TIF files from Adobe Libraries are not supported in Illustrator. This has been a problem for at least a year now that needs to be fixed. Unfortunately, we have had to create jpeg files and relink the graphics for all of our clients. I am unsure why that file type would not be supported.

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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11. Selection tool works like the Direct Selection Tool

    I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.

    I have tried the workaround to change settings in preferences, but the problem still persists.

    I have a Windows Desktop:
    AMD Ryzen 5 3600 6-Core Processor
    32GB DDR4 RAM
    Radeon RX550/550 Series
    1TB SSD

    Illustrator CC 2025 (V29.3)

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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12. Right-click menu appears in wrong location

    Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.

    Illustrator 29.2.1 / macOS 15.3.1

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
    If screen monitoring is turned off, Illustrator should not be able to monitor.

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    5 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

    Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

14. Flatten Transparency color change

    Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram

    When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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15. Remove the window

    Listen to me. Please remove the window, this program is very buggy and does not work periodically, frequent departures. DELETE IT.

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    1 comment  ·  Delete…  ·  Admin →
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16. Solid black bar 1.5" wide across entire width of screen blocking top part of opened file

    On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.

    TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. PDF no mantiene valores de color

    Al generar un PDF/X-4 con una calidad de salida específica, los valores originales no se conservan, sino que se convierten completamente a dicha calidad de salida.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Character styles seem sticky, sluggish

    The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Bug - Beta 29.6 180 Mac - Shift+R pops up window while typing.

    This does not happens in the regular version of Illustrator.

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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20. Problem with Grouping Layers

    I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer group contains red objects. When I go into the layer panel and select both layer groups and hit ctrl G for group all the yellow and all the red objects become combined into a single layer group instead of the layer groups themselves becoming a sub-layer group of a sub group layer. Not only do I get this problem, but all the original layers that originally contained those separate layer groups become blank layers left on the template and that would be outright tedious to have to search through all the layers and delete the ones that are empty.
    I didn't use to have these problems so It must have been an update or something.

    I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer… more

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    1 comment  ·  Layers  ·  Delete…  ·  Admin →
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