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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8051 results found

  1. Fill gradient cannot be saved

    Fill gradient, save, and then open the file. Gradient colors will become invalid

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  2. Rounding to integer or transform panel is broken after update to 29.0.1 from 28.X

    Rounding to integer or transform panel is broken (when using arrow keys to correct size of path with locked aspect ratio) after update to 29.0.1 from 28.X.

    Steps to Reproduce

    1.  Create a new path or use an existing one.
2.  Open the Control/Transform panel.
3.  With the Constrain Proportions option enabled, use the arrow keys to adjust the Width (W) or Height (H) value.

    Expected Result: Proportions remain consistent as values are adjusted.

    Actual Result: Proportions either change unexpectedly or the values jump to different numbers.

    Demo:

    4 votes

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    1 comment  ·  Properties Panel  ·  Admin →
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  3. Illustrator Fails to Save as PDF or .AI After macOS Sequoia 15.4.1 Update — Skips Artboards, Crashes, and GPU View Greyed Out

    After updating to macOS Sequoia 15.4.1, Adobe Illustrator 29.5 (2025) is experiencing critical issues. When attempting to save as a PDF, it skips artboards, takes an unusually long time to load, and often crashes or shows an “unable to save” error. Saving a copy in .ai format also fails, regardless of location or file setup. Additionally, the “View Using GPU” option is inexplicably greyed out on some files, despite running on compatible hardware. These bugs are severely disrupting workflow and need urgent resolution.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  4. Dimension tool not allowing scale change from drop down menu intermittently. Sometimes clicking Save doesn't do anything

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  5. The Illustrator was not responding every time I tend to save new file

    Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

    I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

    I hope you can assist me with this problem.

    OS: Windows 10
    Illustrator version: 29.1 and even…

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  6. ハンドツールから、他のツールに切り替えができなくなる。かなりストレス

    ハンドツールから、他のツールに切り替えができなくなる。

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  7. Generative Pop-ups causing file open click issues in MacOS Ventura

    The popups that push the generative AI features (which should be permantally dismissable, but that's another issue) cause a bug in the file open... menu. If the popup remains open, and you click File > Open... the file dialog opens, but you cannot click on any files. Closing Illustrator and re-opening will fix the issue.

    41 votes

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    23 comments  ·  User Interface  ·  Admin →
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  8. Rotation of Grid Repeat does not work.

    rotating a grid repeat causes several bugs. One of them is that the handles aren't working correctly.

    3 votes

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    1 comment  ·  Repeats  ·  Admin →
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  9. Undo (CMD+Z) doesn't work correctly with "Scale Artwork with Artboard" feature

    When I scale artboard, and use new "Scale Artwork with Artboard (finally ;)" feature, and then try to undo to previous scale (Cmd+Z), some objects don't return to previous position and remain outside artboard. Please see screen recording, attached.

    3 votes

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    2 comments  ·  Other...  ·  Admin →
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  10. Tip popup when zooming in and out (Alt key while brush is selected)

    Whenever I zoom in and out using Alt + scroll wheel or a shortcut on my Wacom pencil, and have a Pencil or Brush selected, the smoothing tool pops up and gives this 'tip' that is obstructing my work. Turning tool tips off does not help.

    'To smooth a section, select its anchor points with the direct selection tool and adjust the slider.'

    It is really annoying, I'm not trying even trying to smooth the paths, just zooming! The tip stays on screen until I do something else, and pops back up whenever I hit alt. I know how the…

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  11. Let users select their own brush strokes rather than enforcing inappropriate and slow ones on them

    What if Illustrator didn't default to inappropriate brush strokes every time I attempted to use their brush? Often, I find myself working on designs that need clean vector outlines rather than a ragged brush stroke effect. Having to switch back from the ragged brush stroke every time is time-consuming and slows the software. What if we gave users the freedom to select the brush of their choice?

    1 vote

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    1 comment  ·  Brushes  ·  Admin →
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  12. Impossible to generate vectors, the app says it’s not genuine

    Hi ! When I want to generate new vectors in illustrator, I can't. A message which tell me that my illustrator is not authentic appeared.

    Customer service did everything but still not working.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  13. [ExtendScript] PageItem.resize doesn't scale Live Paint strokes

    While scaling Live Paint object correctly scales strokes if done via the UI, it fails to scale strokes if done via the PageItem.resize method in the scripting API.

    MacOS 15.0.1 Illustrator 29.0.

    Steps to reproduce:
    1. New document
    2. Create a Live Paint object including stroked areas.
    3. Select the Live Paint object.
    4. Run the following script:

    var item = app.activeDocument.selection[0];
item.resize(200, 200, true, true, true, true);

    Expected result is that the Live Paint object's stroke widths would double. However they remain the same as before.

    See this user post.

    4 votes

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    1 comment  ·  SDK and Scripting  ·  Admin →
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  14. Banding and fragmentation of color gradients in Illustrator

    In an old Illustrator CS6 vector, the gradients became banded and fragmented when I opened them in the newer Illustrator. I layered the gradients with the screen blending mode. I used to have no problems with this vector file, but the problem appeared in my new Illustrator (29.1). What the problem could be?

    1 vote

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    3 comments  ·  Gradients  ·  Admin →
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  15. Width tool not working right: can’t adjust widths at the first point of the path

    Have a fairly simple shape inside a radial repeat x 12. That shape has about 4 width adjustments. And one of them has a hard adjustment, from wider to smaller, but it acts really weird and can't make it a smooth width. It doesn't have two width adjustments on top of each other, and I can't delete the width adjustment. This has happened twice in different files, made separately but with similar processes. Can't seem to find a way to fix this besides deleting and starting over.

    Windows 11
    Intel i5 13600k
    iGPU
    32gb ram
    Adobe Illustrator version 28.5

    8 votes

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    4 comments  ·  Strokes  ·  Admin →
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  16. Adobe Illustrator recovered files... but they're not showing up, anywhere.

    Adobe Illustrator recovered files... but there not showing up. And not in a Temp Folder. I tried restarting the app and it says that it was recovered. But when pressed ok nothing shows up.

    2 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  17. Changing the size of a graphic will not remain stable and does not maintain it's location point.

    I have a graphic that uses the top-left as the alignment reference point. It is on an artboard that is positioned in whole numbers (no decimals).

    I want it to be at X: 20px and Y: 20px
    I want it to be W: 700px or Y: 700px (either one not both)
    I do not want the position of X or Y to change from 20px.
    I want to maintain whole numbers

    What happens instead:
    When I resize the graphic it will not maintain a whole number and it changes the position/location of my reference point. I have snap to pixel…

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  18. Some shortcuts don't work with Mac Sequoia 15.2 OS

    The spacebar does not resize something when drawing. Instead it brings up the properties box and sounds an error alarm on the Mac Mini Pro M4. Additionally, the keyboard shortcuts, such as M or H, stop working mid program. The up/down keys don't change the number of sides while drawing a polygon. I'm running version 29.1 I've already disabled any spacebar shortcuts native to the OS. Even running in safe mode, Adobe creative cloud programs have incompatible shortcuts with Mac Sequoia.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  19. Canvas melts, as if animated

    I have encountered a weird bug. Issue happened after the current update.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. Type on Path Characters vanish and appear scattered / exploded on far edges of canvas (when zoomed out) if outlined / expanded

    Started in in version 27.7.0
    Reproduction procedures:
    1. Create type on a path in document.
    2. Save the document and close it once.
    3. Open that document and select the text on a path.
    4. Execute command “Outline Text”

    The above procedure will make it all disappear and disappear.
    This phenomenon is not reproduced in Illustrator 2022 or earlier, so it seems to be a 2023-specific bug.

    Support Community Reference Threads
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%83%91%E3%82%B9%E4%B8%8A%E3%81%AE%E6%96%87%E5%AD%97%E3%82%92%E4%B8%80%E5%BA%A6%E4%BF%9D%E5%AD%98%E3%81%97%E3%81%A6%E3%81%8B%E3%82%89%E9%96%8B%E3%81%8D-%E3%82%A2%E3%82%A6%E3%83%88%E3%83%A9%E3%82%A4%E3%83%B3%E3%82%92%E3%81%8B%E3%81%91%E3%82%8B%E3%81%A8-%E6%96%87%E5%AD%97%E3%81%94%E3%81%A8%E3%82%AA%E3%83%96%E3%82%B8%E3%82%A7%E3%82%AF%E3%83%88%E3%81%8C%E6%B6%88%E3%81%88%E3%82%8B/m-p/13919180?profile.language=ja

    〈にほんご〉
    再現手順
    1. ドキュメント上にパス上テキストを作成
    2. ドキュメントを保存し、いったん閉じる
    3. ドキュメントを開き、パス上テキストオブジェクトを選択
    4. アウトラインを作成

    以上の手順で、テキストはパスごと消えてなくなります。
    Illustrator2022以前では再現しなかったため、2023固有のバグと思われます。

    58 votes

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    61 comments  ·  Type, Fonts, Text  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is believed to be fixed in the latest Beta build and is expected to be pushed into the Global Availability build at the end of July.


    To ensure this indeed fixes the problem, please install the latest Beta build from CCD app and try to reproduce it, following the steps provided by Ton in a comment within the report.


    Please reply back if Beta works for you or not.

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