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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8107 results found

  1. Illustrator 28.4 does not preserve SVG object hierarchy

    Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.

    See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695

    This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.

    3 votes

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    5 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Context Task Bar flickers when panning with a scroll, using mouse or touchpad

    CTB hides itself when we pan.
    It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.

    The panel flickers each tick, making it painful to look at.

    Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.

    10 votes

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    0 comments  ·  User Interface  ·  Admin →
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  3. Wireframe Conversion of 3D objects distorts the paths, straightens curves

    Converting 3D text to a wireframe often doesn’t show the curves of fonts correctly. During the process, these curves often turn into straight lines or rough shapes, losing the original look of the font or the 3D preview.

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  4. Adobe Illustrator 28.7.3 does not load AIBeautifulStrokes

    Adobe Illustrator 28.7.3, at least the macOS version, does not load AIBeautifulStrokes suite in my plugin (error 29550). All other versions, including up to 28.7.2, work fine. I am using SDK build 142, the version of the 2024 SDK now available for download.

    AIErr err = sSPBasic->AcquireSuite (kAIBeautifulStrokesSuite, kAIBeautifulStrokesVersion, (const void**) &sAIBeautifulStrokes);
    1 vote

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    3 comments  ·  SDK and Scripting  ·  Admin →
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  5. Right click menu cannot pop up

    When there are 2 or more clipping masks, the right-click menu cannot pop up after selecting the object.
    Version 28.7.3/28.7.4

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  6. Character colors set for character/paragraph styles loaded from another document are lost when the file is saved and reopened.

    別のドキュメントから読み込んだ文字スタイル・段落スタイルに設定された文字カラーは，ファイルを保存して再度開いたときに失われてしまいます。

    1. macOS & Windows OS, Illustrator all versions

    2. 再現手順
      ① ドキュメント上で段落スタイルを新規作成し，文字カラーを設定後，保存する。
      ② 別のドキュメントの段落スタイルパネル「段落スタイルの読み込み…」より，①.ai を読み込む。
      ③ 読み込んだ段落スタイルを適用したテキストオブジェクトを作成し，保存する。
      ④ ③のドキュメントを再度開く。

    3. 望む結果：　　①で設定した文字の色が，段落スタイルの「文字カラー」に設定されている。

    4. 実際の結果：　　段落スタイルの「文字カラー」は「なし」になっている。

    読み込んだスタイルを適用したテキストオブジェクトの見た目は黒くなり（カラースペースがDevice Grayになり），カラーパネルの表示は「？」になります。

    上記手順では「段落スタイル」について書いていますが，「文字スタイル」で設定した場合も，同様の不具合が発生します。

    36 votes

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  7. AI 29.1 - Missing New Help Bar

    The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.

    Using macOS Sonoma 15.1.1

    2 votes

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    3 comments  ·  User Interface  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Help Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.

  8. Align art to pixel grid applied by default when adding vector images to CC libraries

    Steps to reproduce: Select a vector graphic in an Adobe Illustrator file and click the Add ("+") icon at the bottom of the Libraries panel. Choose "Graphic." (note: the Illustrator file containing the graphic does not have "Align art to pixel grid" applied.)

    Expected result: The newly created library asset should not have "Align art to pixel grid" applied.

    Actual result: The library asset has "Align art to pixel grid" applied.

    I'm forced to uncheck "Align art to pixel grid," close, and then re-open the library asset. This removes "Align art to pixel grid" about half the time.

    I'm on…

    2 votes

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  9. Hitting Escape while editing a field does not cancel the value but applies it

    I don’t know why nobody reports this...
    If I input something in a field and I want to abort and return to the previous value, I hit Escape.

    Sometimes the first Escape closes the suggestions dropdown (like in browsers), and only the second one restores the previous value.

    A LOT of apps follow this rule except browsers:
    Affinity Designer, Inkscape, CorelDRAW, Blender...
    Non-design ones too: MS Office, Google Docs, various text editors... A LOT.

    Some apps keep the value entered, but don’t apply it, and put the old one back when an object get reselected — Xara does it.

    Some…

    9 votes

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    4 comments  ·  User Interface  ·  Admin →
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  10. The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.

    Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.

    5 votes

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    0 comments  ·  User Interface  ·  Admin →
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  11. Incorrect Future Dates Displayed in Links panel on Illustrator 29.5.1 with OS Sequoia 15.4.1

    The Dates are NOT correct in the Links pallets. Not only does it say the same for the creation & modification dates. It is from the future 2040?
    Please fix this.

    I am using OS Sequoia 15.4.1_ Illustrator 29.5.1
    My time is set up to EST on my iMac 24inch M1 2021.

    I create the files... It doesn't matter what file or what link is placed. If I select any link in any file I have created over the last 4 years... They all say the exact same date — Feb 06, 2040. Files that I created in back in…

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  12. Keyboard Increment works wrong and arrow keys move object more than they should

    I have the problem as a result of the last update to Illustrator 2025, version 29.0 (October 2024)

    The measurement set in the Preferences section, General in Keyboard Increment does not displace the configured measurement. For example, I set 0.5 mm and when moving with the arrow key to the sides it moves 0.706 mm

    Likewise, when using Shift + Arrow you must move the measurement 10 times, in my example you must move 5 mm but it moves 5,292 mm

    Please correct ERROR it is very useful and necessary, it makes me waste time in the Design

    1 vote

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    5 comments  ·  Tools  ·  Admin →
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  13. 3D Effects dithering in Illustrator for MacOS

    I'm noticing in Illustrator version 29.3.1 in MacOS Sequoia 15.3.1 a graphics problem and dithering of objects that have a 3D effect applied. Specifically, I'm using the 'Inflate' effect and am seeing objects sometimes as dithered or pixelated and others that are smooth and normal. I can temporarily smooth the dither if I move the object on the screen, but then other objects with the same effect can have dithers. I'm using a MacBook ProM4 with 48GB and also two 4K 32" monitors. If I move the Illustrator window to another screen, the dithering still remains on some objects unless…

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  14. Reflect tool should mirror path direction as well

    When Reflecting (mirroring, flipping) Paths with a non non uniform Stroke Widths, the result is not correct, since the Path direction is not reversed. (see screenshot)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  15. Scale Tool center point sticking to the cursor

    When using the Scale tool, when I drag the center point with the mouse (actually it happens when using the pen), it sticks to the tip of the cursor and does not go away for a while. I lower the program window down, switch to other programs, only then it is solved. The program locks at that time.

    2 votes

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  16. BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5

    Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
    PSD and TIF bitmaps work fine.
    See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
    https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M407603

    13 votes

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    5 comments  ·  Images, Links  ·  Admin →
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  17. Closing unexpectedly

    Closing unexpectedly, I have good system, i9 processor, 16Gb RAM, NVidia RTX 4070 card, still the app is closing unexpectedly

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  18. Very laggy zooming in and out using mouse scroll since versions 28.1

    I'm on Windows 11, using the newly updated AI 29.0. This has been mostly my issue since AI 28.1 onwards. I've been using AI 28.0 without any problems, but I try out every new version to see if the issue will be resolved. I have a good internet connection (700++ Mbps). I think my system has more than the minimum requirements.

    For AI 28.0 - both .AI and AIC (cloud) files can be zoomed in and out using mouse scroller without any problems.

    For AI 28.1 - 29.0 - Locally saved .AI is somewhat laggy. Cloud saved .AIC has a…

    4 votes

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  19. 'Audodesk' instead of 'Autodesk' when exporting DWG

    I’ve noticed that when exporting as Autodesk RealDWG, the pop-up progress bar actually says Audodesk. Spelling Mistake.

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Scaling of markers in graphs no longer works properly

    Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:

    “The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”

    This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.

    Illustrator 29.2.1 on MacOS…

    2 votes

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