8257 results found

1. Applescript—cannot save Illustrator file if embedding ICC profiles

   This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

   The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

   save document 1 in filePath as Illustrator with options {embed icc profile:true}
   I have verified that a) the ICC profile was already embedded in the source document, and that if I save the file via the GUI, checking the box to save the ICC profile works. Using AppleScript to save the Illustrator file does not retain the ICC profile.

   This fails on macOS 14.5 and Illustrator 27.x and 28.5. It also fails on macOS 15.4 and Illustrator 29.5.0. It also fails on macOS 15.3.2 and Illustrator 28.7.6 and 29.5.

   According to another user, JavaScript works properly. However, JavaScript is not a workaround for me.
   var d = app.documents[0];

   var saveOptions = new IllustratorSaveOptions();
   saveOptions.flattenOutput = OutputFlattening.PRESERVEAPPEARANCE;
   saveOptions.embedICCProfile = true;

   d.saveAs(new File('~/testjs.ai'), saveOptions);

   Please help -- I need to be able to save an Illustrator file with AppleScript, that has an embedded ICC profile.

   This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

   The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

   save document 1 in filePath as Illustrator with options {embed icc profile:true}
   I have verified that… more

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   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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2. テキストに適用したSVGフィルタがテキストのトラッキングに追随しない

   SVG filter applied to text does not follow text tracking

   macOS 14.7.2 iMac27inch
   Illustrator ver.29.3.1

   Step to Reproduce
   1. ポイントテキストをドキュメント上に作成し、任意のテキストを入力する。
   2.作成したテキストに任意のSVGフィルタを適用する。
   3.テキストのトラッキングを適当に入力するかoption+→で文字感覚を操作する。
   4.テキストハイライトは変化するが、フィルタープレビューは変化しない。
   5.また、あらかじめトラッキングを適用した文字列にSVGフィルタを適用するとトラッキングが解除された状態でSVGフィルタが適用される。

   期待する結果
   ver.28のようにSVGフィルタを適用してもトラッキングが機能する。

   実際の結果
   トラッキングを行ってもSVGフィルタのレンダリングが変化しない。

   EN Translated:
   Step to Reproduce
   1. Create a point text on the document and enter any text.
   2. Apply any SVG filter to the created text.
   3. Enter text tracking as desired or use Option+ARROW to manipulate the text tracking.
   4. The text highlight will change, but the filter preview will not.
   5. Also, if you apply an SVG filter to a text with tracking applied beforehand, the SVG filter will be applied with the tracking removed.

   Expected results
   Tracking works when SVG filter is applied as in ver.28.

   Actual result
   Tracking does not change the rendering of the SVG filter.

   ※添付のファイルはIllustrator形式のファイルに.pdfの拡張子を付加したものです。.pdfを削除してからIllustratorで開いてください。

   SVG filter applied to text does not follow text tracking

   macOS 14.7.2 iMac27inch
   Illustrator ver.29.3.1

   Step to Reproduce
   1. ポイントテキストをドキュメント上に作成し、任意のテキストを入力する。
   2.作成したテキストに任意のSVGフィルタを適用する。
   3.テキストのトラッキングを適当に入力するかoption+→で文字感覚を操作する。
   4.テキストハイライトは変化するが、フィルタープレビューは変化しない。
   5.また、あらかじめトラッキングを適用した文字列にSVGフィルタを適用するとトラッキングが解除された状態でSVGフィルタが適用される。

   期待する結果
   ver.28のようにSVGフィルタを適用してもトラッキングが機能する。

   実際の結果
   トラッキングを行ってもSVGフィルタのレンダリングが変化しない。

   EN Translated:
   Step to Reproduce
   1. Create a point text on the document and enter any text.
   2. Apply any SVG filter to the created text.
   3. Enter text tracking as desired or use Option+ARROW to manipulate the text tracking.
   4. The text highlight will change, but the filter preview will not.
   5. Also, if you apply an SVG filter to a text with tracking applied beforehand, the SVG filter will be… more

   • 

   3 votes

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   3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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3. Share for Review links are not working for my stakeholders

   I just updated to v29.8.2 yesterday and now all of my share for review documents cannot be viewed by anyone but me. The links are set to "anyone with this link can comment" but when they try to open the file it says "404 asset not found". I have tried regenerating the link and it did not solve the problem. This is happening with multiple people using mac and windows computers.

   MacOS Tahoe 26.0.1

   1 vote

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled

   CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
   However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
   The problem has been confirmed on both MacOS and PC.

   • 

   11 votes

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   5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Fixed in Beta 29.1.0.93

   Please verify and comment back.

5. Select Unused Swatches does not select the second black swatch in Grays color group

   — Create a new Print document with default swatches.
   — Delete ALL the presets: brushes, symbols, graphic styles...
   — Now Open Swatches and run Select All Unused command from its flyout menu.
   White and Black are not selected (expected in a way).
   But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
   So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

   I tried to understand what forces Ai to keep it.
   As I said, not presets remain, and I redefine the [Default] graphic style with something else than black-and-white, and change the [Normal Paragraph Style] even — then Select All Unused swatches selects White (!) but still both black are ignored.

   Why? The second black has a different name. If any preset (which one though) still uses it — why it follows the value and not the name?

   And if this command looks into presets — why it doesn’t look into symbols? (here is the report: http://illustrator.uservoice.com/forums/601447/suggestions/42368422)

   So what forces Ai to keep both blacks? What uses it? Arrowheads maybe?

   For now we can use this script to delete all the swatches but None and Registration ones:
   https://github.com/sky-chaser-high/adobe-illustrator-scripts?tab=readme-ov-file#deleteAllSwatchesjs

   Another older script:
   https://github.com/johnwun/js4ai/blob/master/delete_fluff.js

   Discussions at forums:
   https://community.adobe.com/t5/illustrator-discussions/deleting-unused-swatches/td-p/2066066
   https://community.adobe.com/t5/illustrator-discussions/action-to-remove-all-unused-swatches-nearly-works/td-p/6628647

   — Create a new Print document with default swatches.
   — Delete ALL the presets: brushes, symbols, graphic styles...
   — Now Open Swatches and run Select All Unused command from its flyout menu.
   White and Black are not selected (expected in a way).
   But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
   So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

   I tried to understand what forces Ai to keep it.
   As I said, not presets remain, and I redefine the… more

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   10 votes

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. El gráfico de un objeto 3D se mueve con el objeto

   Al colocar un gráfico en un objeto 3D, es muy complicado ajustar su posición porque siempre se coloca en el centro y se mueve junto con el objeto.

   1 vote

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   Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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7. Not constraining to 91 degrees & 136 degrees instead of 90 degrees & 135 degrees with shift

   Even with constrain angle at 0 degrees & smart guides at 45 & 90 degree angles & turning all snapping options off:
   holding down shift when rotating while drawing with line segment tool shows live angle snapping at 0, 45, then 91 & 136, then back to 180, 225, 270, 315, then 0 again.
   When I release at what it says to be 91 or 136 degrees by my mouse -> I check the rotate properties in the right panel & the angles are correct at 90 & 135 degrees where they snapped.
   So it's just displaying the wrong snapping angle hovering over the mouse.
   Please fix this.

   Even with constrain angle at 0 degrees & smart guides at 45 & 90 degree angles & turning all snapping options off:
   holding down shift when rotating while drawing with line segment tool shows live angle snapping at 0, 45, then 91 & 136, then back to 180, 225, 270, 315, then 0 again.
   When I release at what it says to be 91 or 136 degrees by my mouse -> I check the rotate properties in the right panel & the angles are correct at 90 & 135 degrees where they snapped.
   So it's just displaying the wrong snapping… more

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   2 comments  ·  Snapping  ·  Delete…  ·  Admin →
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8. OS updates make Illustrator to get reinstalled

   Everytime I get an update to Windows or Adobe, my Illustrator asks to be RE-INSTALLED. What the **** is wrong with Adobe? Why can't you fix the ******* recognition of software your PAYING customers already have, so that we don't have to go through this hide-and-seek ******** EVERY ******* TIME? You get paid well, maybe do your jobs BETTER.

   1 vote

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   0 comments  ·  Launch  ·  Delete…  ·  Admin →
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9. Hyperlink not working 29.6.1

   Hyperlinks not working when exporting PDF in 29.6.1. Installed 29.5.1 and hyperlinks worked.

   2 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Alejandro, please share a test file that has hyperlinks set up in it, the PDF export settings used, and the resulting PDF you get, so the team can review it.

10. Saving as PDF loses all artwork outside of artboard - THIS HAS TO BE FIXED

    For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my business. Please fix this back to way it used to be. My artwork outside the artboard should not disappear.

    For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my… more

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. L'Importation ne fonctionne pas correctement depuis la mise a jour a illustrator 2025

    Bonjour, Depuis le passage a illustrator 29.5 la fonctionne d'importation depuis le menu Fichier ne fonctionne pas correctement : un grand cadre apparait apres validation de l'importation mais l'objet importé n'apparait pas !!!

    Seule solution : faire un drag and drop depuis l'explorateur !! Une catastrophe !

    Merci de la résolution rapide de ce problème critique.

    Ma version de windows : Windows 10 Professionnel 22H2 64 bits

    1 vote

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. I can't delete or merge swatches.

    I have 4 separate issues, all stemming from the swatches panel:
    1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
    2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
    3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
    4. Using the command "select all unused," and then trying to delete the batch, doesn't work regardless of whether I click the trash symbol or use the flyout menu.

    These issues are making it maddening to set up production artwork for a client because I obviously want to limit the colors in the swatch panel to the colors that are used in the document.

    It's like Illustrator is "remembering" colors that were active in previous versions of the file, and is preventing those global swatches from being deleted or merged even if there is currently no artwork with the swatch applied (I triple checked).

    One experiment I've tried is to save a new version of the file, delete all the artwork except for one shape with pure black and one shape with pure white. If I then try the "select all unused" and delete, it deletes most of the swatches, but keeps the ones with the red slash (see attachment).

    As always, I feel compelled to ask, why are we the users forced to pay a premium for design software that is full of persistent bugs?

    I'm on Illustrator 29.6.1 on an iMac running OS 13.7.6.

    I have 4 separate issues, all stemming from the swatches panel:
    1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
    2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
    3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
    4. Using the command "select all unused," and then trying to delete the batch,… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. Illustrator crashed, the file was not recovered

    ******* buggg thingy
    I was working on a file for more than 4 hours and suddenly my adobe crashed and all of my works were gone like a joke. It got relaunched and I couldn’t find my works it’s vanished.

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Font switches to default and back while navigating string with arrows

    It's a bit hard to explain in words, so please watch the screencast I recorded. To put it simply: if a text block has a font other than the default (Myriad), and you want to navigate the text using the arrow keys, each time you click the button, the font in the panels changes to the default font and then back. The new letters have the correct font, although this does impact performance, especially for large texts.

    • 

    1 vote

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Major Bug: Illustrator "undo"s randomly the last step (transform, move and copy using "alt")

    Adobe Illustrator does randomly revert the last transformation. Sometimes it reverts movement, sometimes scaling, sometimes copy and moving using "alt".
    This bug makes impossible to work with it.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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16. Missing fonts warning when no fonts are missing

    Every time I open any illustrator document, the missing fonts box shows up telling me all of the fonts are missing, but when I click replace fonts, they don't show as missing any more and there's no issue. This is a really annoying bug.

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    5 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is ware of the problem and intends to make a fix soon

17. Document’s dimensions are 10 times larger when printing

    Illustrator calculates dimensions incorrectly.
    The problem is when printing from Illustrator.

    There is no problem saving the file and placing it in ONYX.

    Incorrect settings for mm and cm units

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    Need More Info  ·  1 comment  ·  Print  ·  Delete…  ·  Admin →
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18. New file window always in fullscreen instead of previous window size

    In the past, Illustrator opened a new file to the size and position of the previous window. Now it ALWAYS goes to full screen, and I then ALWAYS have to size it back down to how I want it. this is a new and unwanted behavior, so please fix it. Thanks.

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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19. Cuando necesito arrastrar un objeto, se congela el programa

    Cuando necesito arrastrar un objeto, se congela el programa, incluso cuando son objetos livianos, como vectores.

    Windows 11 Home
    Illustrator 29.6.1 (64 bit)

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    Need More Info  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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20. Shift+Dragging an Object doesn’t constrain it

    Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.

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