Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8054 results found
-
Review Comments visible online but local file has lost connection to review
Review was setup, comments were added by client and are still visible online but local document looks like no review has been setup and all comments are gone.
1 vote -
Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for verification code
Hi, i need you to report this bug to your engineering team. Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for a verification code. Every single day at 10:28pm this happens. For the past two weeks - since I created my account.
1 vote -
Cursor/mouse glitching/flickering when moving around artboard/objects
Any time I go to make an edit, add an element, move an object, or move my cursor around over my content/artboard my cursor glitches and rapidly switches between tool symbols. I am still able to use illustrator and each tool performs how its supposed to however the cursor glitching is troubling when making adjustments/resizing things. I have restarted my computer and quit the application as well and nothing seems to work. I am using Illustrator 2025.
1 vote -
Aligning doesn’t work for groups with strange empty unselectable objects inside, imported from SVGs (originally made with Illustrator)
Several objects were made in Illustrator and exported to SVGs.
Later they were imported back into Illustrator.
Please take a look at both the GIF and the file atached.When one tries to select all the top-level groups and align them to left — it doesn’t work.
Aligning to center and to right works, but once these get aligned to right — aligning to center stops working too.When exploring layers, it’s clear that these groups have something else inside besides rectangles — but only in Layers, not on canvas. These can’t be selected or changed, only rearranged, renamed, deleted.
…
8 votes -
Fonts not loading Illustrator 24 v28.6
Running Windows 10, Illustrator 24 v 28.6
I have been trying to upload fonts today... all day on 7 fonts! I have uploaded, installed, removed, updated, rebooted, and reinstalled and rebooted again trying to get the fonts to load.
Of the 7 fonts I needed to install, 6 have uploaded properly. The final one, Bebas, has refused to be recognized. See attached photos. It shows that it is uploaded, installed and even gives an error showing there are duplicates, but the installed font will not open in illustrator 24 v28.6
Help please!3 votes -
Rose Frame
Illustrator has a bug where a pink frame appears several times. It appears on both my apples.
1 vote -
Draw Inside doesn’t work when a clipping group is selected, requires to select its clipping mask specifically
Draw Inside is great. Draw Inside lets you create a clipping mask in a fraction of the time it takes to create it with Object > Clipping mask > Make. But it's got some annoying issues.
- Draw a shape.
- Select it and turn on Draw Inside.
- Draw some shapes inside it.
- Exit Draw Inside, then select the clipping group with the Selection tool.
- Draw Inside won't work any more.
- Switch to the Direct Selection tool and select the clipping mask — Draw Inside works.
The other case is Draw Inside won’t work with live compound shapes — http://illustrator.uservoice.com/forums/601447/suggestions/49064681
It'd be…
3 votes -
Clipping mask doesn't work correctly
Working is going slow even if on M1 pro MacBook.
And many other bugs...I think Adobe should leave to target end user/ ai works like express etc. and focus on creative people.
All the best...
1 vote -
Home screen is broken on launch
When I open the program, nothing is displayed on the big screen, only when I minimize it are some elements visible
1 vote -
Dimension die but don’t get expanded when pasted along with the objects with Paste Remembers Layers enabled into a different document
I have a floor plan.
Some of the objects I have there have live dimensions attached.
I need to copy them all from an older revision of the file into a newer one.- I select objects and their dimensions together
- I enable Paste Remembers Layers in the Layers panel’s flyout menu
- I copy them
- I open the different document and run Edit > Paste in Place command
It all looks fine... Objects get pasted where expected: dimensions into their own layer, other stuff to other layers.
No shy message about objects being expanded.
All dimensions are displayed as single entities…1 vote -
Global colors used in a freeform gradient don’t get added into Swatches when it’s pasted into another document until the file is reopened
If you use global color swatches in the freeform gradient and copy to a new document, the global color doesn't get added to the swatches palette — you have to save and reopen the file for the swatch to appear.
macOS 10.14.6
Illustrator 24.2.13 votes -
Measure tool stops working for measuring an area after we toggle to Selection tool with Cmd/Ctrl and move the object
If we create an object and try to measure its area with the Measure tool — it gets highlighted and the area gets calculated fine, showing the result in the Info panel.
But as soon as we hold Cmd/Ctrl to temporarily pick Selection tool, and move the object, releasing Cmd/Ctrl breaks the measuring — no area, no highlight. Reselecting doesn’t help.1 vote -
Adding cloud fonts is a terrible experience
I click to use the cloud font and it should just download, it says it is downloaded and it is not. I have to remove it (which it doesn't show that it's on my system, it's a bug) and then re-add it.
1 vote -
1 vote
-
Can't open documents in Ai 2025
After launching I can open an initial file of my choosing but once that file is open I can't open a new file dialogue box or any other recent file
1 voteReinstalling the app solved the problem.
-
Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1
Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1.
What's the issue? I have to "command zoom out" to see the file. Or close the other files prior for it to open without stalling and a magenta border.
1 vote -
Objects from CC library placed in document, then embedded, do not respond logically to alignment commands.
I've encountered this on three different apple machines over 2 years. Currently:
1. macOS Monterey 12.7.5
2. Illustrator 28.5
3. Create graphic (ex. a logo) and add it to a CC Library. Place the Object in a new document. Embed it. Use direct select tool to select bounding box and delete it (so logo can be selected to change fill color, for example). Try to align object to either key object or artboard. It's likely the logo will move errantly left or right.
4. I expect align to work as with a normal (non library) object.
5. Video attached.8 votes -
クラッシュ多過ぎ仕事にならない。
2025にしてから、頻繁にクラッシュするようになり、おっかなくって仕事になりません。かならず強制終了してしまうので、2024を再度インストールして使ってみましたが、こちらまでクラッシュするようになり八方塞がりです。生成AIばっかり注力せずに、まともなアプリに戻してください。
2 votes -
Libraries loading time ver 29.3
Since update to 29.3 Libraries panel takes a bit of time to load, this was not an issue before as it was always available instantly when needed, now at start up it take about 30sec to load and once its loaded an you scroll down it rest still have to load, same as when scrolling back up.
1 vote -
Relink or place menus not showing recent files since macOS 15.2 Sequoia update
Since updating to macOS Sequoia 15.2, when you go to place something or relink an image, the window does not show recent paths any more, it defaults to the Documents folder.
1 vote
- Don't see your idea?