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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8152 results found

  1. Performance is extremely slow when using show grids in outline preview

    macOS Big Sur 11.4, Illustrator 25.3.1

    When switching to outline mode when using show grids, it is almost impossible to keep on working as everything is in slow motion, as if the graphic card is unable to cope. This occurs with a 500 kb file that was trouble free before the last updates.

    43 votes

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    It turns out the problem is fixed only partially in 26.3.1, only for some users, and the performance remains slow when grid is rendered with lines or dots in Outline mode. This applies to zooming, panning and ghosting of objects being moved.

    Please help the team by providing your specs and answers to these questions:

    1. Does it work fine with grid as dots in Preivew / Outline mode?

    2. Does it differ from grid as lines in these modes?

    3. What is slow for you exactly? How severe?

    4. Is there a difference if you disable 'Grids In Back' option?

    5. What are you lines/subdivisions settings?

    And any other related feedback is appreciated. Let's track it down and get this really fixed.

  2. Preference dialogue box

    Hi, When I try to open the Preference dialogue box I get something strange - see attachment, please. Both through the shortcut cmd K and from the Illustrator/Preferences menu

    Illustrator V 27.0.1

    System Information
    Operating system: macOS-12.6.1-arm64-arm-64bit 64 Bits
    Graphics card: Apple M1 Max Apple 4.1 Metal - 76.3

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  3. 26.5 Can not change text box's language in the Character Panel

    When I highlight text or select a textbox I can not change the language in the dropdown menu located in the character panel. When I am editing, all my textboxes and either English: USA or Ukrainian and I can not change them. My default is English: USA but for some reason half of my text is labeled Ukrainian and the Auto Spellchecker is saying every English word is misspelled.

    1 vote

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  4. v26.5 on Mac OSX is very slow, generally.

    v26.x is generally way slower than v25.4.8, but some features, like freeform gradient, are unusably slow. It takes couple of seconds to recalculate even a simple gradient with just 3-4 points. Same goes with applying wariable width stroke profile to multiple objects or a nested group. In 25.4.8 those tasks are instantaneous, in 26.5 they can even cause "spinning beach ball of doom" and take minutes to resolve.

    MacMini 2018, OSX Catalina

    1 vote

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    2 comments  ·  Performance  ·  Admin →
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  5. Desplegable de opciones al salvar como PDF no funciona

    Sistema operativo MAC OS ventura 13.0.1. Illustrator 2023.
    Al salvar el documento como PDF , el desplegable de opciones no funciona. No se visualizan las opciones preestablecidas.

    2 votes

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  6. Right align does not work with right justified text

    When text is right justified, the right align tool does not align the text properly.

    1 vote

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  7. SVG export for screens not working properly.

    Windows 11 22000.556 / Illustrator 26.1

    Hi there,

    The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.

    I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.

    Best,
    Alex

    10 votes

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  8. Illustrator crashes when cropping an image.

    When trying to crop an embedded image, Illustrator instantly crashes. It is very annoying, fix that please.

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  9. Moving deletes all layers

    If i try to move layers it deletes all the layers on illustrator

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  10. copypaste

    Ich arbeite mit verschiedenen Vektorprogrammen, wobei mir AI als Start und Finalbearbeitungsprogramm dient. Normalerweise öffne ich Dateien in AI und transferiere sie dann per CopyPaste in andere Vektorprogramme, hier z.B. Freehand. Dabei kopiere ich Vektorgrafiken.

    Seit ein paar Tagen funktioniert dies nicht mehr. In der Zielsoftware erscheint statt der Vektorgrafik eine Pixelgrafik. Was muss ich in den Einstellungen ändern, damit ich die Vektoren transferieren kann? Oder muss ich eine ältere Version von AI installieren?

    1 vote

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  11. Can't recolour a shape or object

    I can't seem to recolour shapes or objects in the latest version of Illustrator. Normally, I would be able to insert a hex code, press enter and it'll be done.

    However, now, I have to insert the hex code and click on one of the other boxes for the colour to load before pressing enter. In this case, sometimes the wrong colour appears and I'd have to adjust the RGB/CMYK/HSB numbers to get the right colour. This happened when I was trying to insert a thistle colour and ended up with beige.

    Even worse, I sometimes enter the hex code…

    1 vote

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  12. Font weight lost in SVG export

    When exporting to SVG the code seems to have lost the font weight atribute. We are exporting in bold and the old epxort used to include the code font-weight="700". The new code has ommited the font weight.

    3 votes

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  13. Applying Recolor to selected instances of a symbol recolors the original symbol

    If I want to change colors for selected dynamic symbols, using Recolor will affect not local colors, but the original symbol.
    This makes little sense. If I wanted to change the original symbol, I'd edited it and made the changes directly to it. If I have a selection, I mean to change symbols in it only.

    To workaround it I can isolate my selection by locking/hiding objects I don't want to affect and use Select Same commands to recolor parts of symbols one at a time.

    10 votes

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    0 comments  ·  Symbols  ·  Admin →
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  14. Repeat on-screen controls work wrong when Bounding Box is off

    When bounding box is off, splitter control is rendered, but does not work, and instances control is missing completely.
    Having the bounding box turned off does not mean a user does not want to have repeat controls. So they should be A) completely hidden, or B) shown and be completely working.

    10 votes

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    0 comments  ·  Repeats  ·  Admin →
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  15. Effekt Transformieren

    Ich erstelle gerade Seamless Pattern. Eigentlich sollte der Effekt eine Kachelung ohne Fugen erstellen. Tut er aber nicht. Es entsteht jedes mal eine Fuge zwischen den einzelnen Kacheln. Und diese Fuge sollte nicht da sein

    1 vote

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  16. two fingers touchpad navigation bug

    When I am using two fingers on touchpad to navigate through document, the movement is not fluid - it's like playing game on low FPS. When I am using spacebar + mouse to navigate - its fine.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  17. Share for Review Greyed Out

    I used Share for Review in Beta a number of times successfully last week on a few proofs but I just opened a file to use it again and the feature is now greyed out, as is the option to open a window for "Comments".

    I have reverted back to the regular Illustrator to continue using this feature but preferred the Beta, as the regular version requires you to upload the file and assets to CC cloud and the proof quality is terrible. The Beta, when it was working, was more consistent with how the feature works in InDesign but…

    1 vote

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  18. File overwrites without warning when exporting to PNG

    When you Export a file as a PNG, check the "Use Artboards" and select a specific artboard, Illustrator overwrites your file without warning. This is not consistent with exporting to SVG.

    2 votes

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  19. 1 vote

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  20. View Rotation Feature is obstructing regular pinching in or out gesture for zooming, when using the trackpad

    When using the pinching in or out gesture on the trackpad, to zoom in or out.
    The artboard gets rotated very easily if there is even a slight rotation in the gesture while.

    And then part 2 of problem. Its impossible to set it back to 0degrees. It keeps snapping between some low degrees

    54 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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