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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8161 results found

  1. Uniform (centered) Scale // Bounding Box // Wacom Driver Issues

    Uniform (centered) scale issues while using the bounding box together with "shift+option" keys (Mac OS) for scaling, seem to occure while having older Wacom Drivers installed. It does not happen when working with a Mouse or using the Touch Pad for Example on a Wacom Intuos Touch. Pen input only reproduces this issue with older drivers.

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  2. Pucker bug

    The pucker creates white triangles at the bottom of the artwork. It seems to export to jpg as it is supposed to, but the vector artwork displays incorrectly.

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  3. Guides dissapear when selected

    In a new document (CC2019) with multiple artboards, the guides dissapear when I select them. They reappear when unselected.

    7 votes

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    5 comments  ·  Selection  ·  Admin →
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  4. Eye dropper not applying proper color/hex from Adobe Color Themes panel

    I'm using the latest Illustrator v23.03. When selecting colors from the Adobe Color Themes panel, it does not copy the correct color hex to the selected item in my document. In the attached file, which I've scaled up for easier viewing, the square tiles represent the proper color within the Adobe Color Themes panel, with each overlaying the incorrect color Illustrator is copying over when selected. As you can see, there is a major discrepancy. This does not happen with all themes...some copy over perfectly, but many (in my case) do not. I've tried adjusting color profiles to see if…

    2 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. Can't resize text, objects, or images anymore using the selection tool

    When I click on any object, text, or image and try to resize it just by clicking and dragging the anchor points, it doesn't resize anymore like it used to. It just moves the object. This is on a Mac in Illustrator CC 2019 23.0.1

    6 votes

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    6 comments  ·  Tools  ·  Admin →
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  6. Editing Library-Item Name prompts "Move Object" pop up.

    After the most recent update to Adobe Illustrator (v. 23.0) on Windows 64-bit system. Every time I name/rename an object added to my Library panel, on hitting 'Enter/Return' to save the change and leave the edit state, the 'Move Object' pop-up appears (and I have to close it to return to what I was doing.

    As I've been adding a series of icons to my Adobe CC Library, this is a very tedious process to close this pop-up every. single. time.

    Please fix. Thank you :)

    6 votes

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    8 comments  ·  Cloud, Libraries  ·  Admin →
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  7. No snap to artboard

    Snap to artboard not working with smart guides on (or with any other form of snap on) tried on both existing and new files - no snap no feedback of cursor - using drawing tools pen or rectangle.

    Illustrator 23.0.1
    Windows 10 Enterprise 1803

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  8. 3D effect not working

    If i choose some options in the 3D effect window, illustrator crashes.

    3 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  9. Ellipse Tool has disappeared completely in latest update

    Ellipse Tool has disappeared completely in latest update

    3 votes

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    2 comments  ·  Tools  ·  Admin →
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  10. Free transform not scaling correctly

    When scaling a stroke with Free Transform it jumps to a ~30º angle (pics attached). this happens without holding Shift etc. All I want to do is extend the stroke.

    Smart Guides is turned on, I've tried turning off/on Bounding Box (no luck) and turned off "Enable Content Aware Defaults" in prefs.

    I'm on MacOS HIgh Sierra with CC 2019. I've never experienced this before

    1 vote

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    4 comments  ·  Tools  ·  Admin →
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  11. Text missing in SVG files

    This is the first time trying to use Illustrator since it updated to the newest version (23.0.1) and updating my Mac to High Sierra (10.14). I have previously used Illustrator to edit SVG files, specifically the text in those files. When I open similar SVG files in the new Illustrator, all of my text is missing. My computer is due for a small update which will go through later tonight but this seems like a bug within Illustrator. When I open the SVG in Photoshop 2019 and re-export it as a SVG, I am able to see the text in…

    5 votes

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    Under Review  ·  6 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. Wrong description label in layer window

    Hello,
    the description of the label from the screenshot is wrong on Mac Version, STRG + (CTRL + in english versions) is false, that's the the label for the Windows version. Correct is: Befehl + (cmd + in english version)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Crashes in Windows 10 after closing Illustrator Version 23.03

    Illustrator crashes in Windows 10 after closing Illustrator version 23.03. Please have your developers check this error. I am including a screenshot of the error everytime that Illustrator is closed.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  14. File Names Fail To Save with Fullstops

    If a file name, entered in the New Document modal, has fullstops in the name in the beginning of the string, for example, a date " 19.07.11 Web Banner.ai " the user will find, when they go to save the file that the filename will not be saved as it was entered.

    No characters after the 2nd full stop will be shown, forcing the user to type out the entire string again.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  15. Color Fill Bug

    Hello! Yesterday, I finished drawing a comic. I was supposed to color it in, but the color fill was not working on anything on the drawing. I tested using the fill color on a separate drawing and it worked. It’s only this one drawing that can’t be colored using fill at all.

    I do the press and hold technique to color. My iPad Pro is version 12.3.1 and is up to date.

    Update: It’s gotten a little better. I can only color small objects but that’s it.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  16. Workspace toolbars disappearing

    Ai CC 2019 - all of a sudden all the toolbars have disappeared and won't stay reinstated. Workspace will not reset nor change modes.

    3 votes

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    2 comments  ·  User Interface  ·  Admin →
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  17. Align to Artboard option gets changed into Align to Selection

    All version of Illustrator before CC 2018 the Align to.. command would stick to Align to Artboard unless you clicked on another object to define a Key Object.

    This upgrade keeps jumping back to align selections.

    147 votes

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    99 comments  ·  Documents and Artboards  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  18. Adobe Illustrator 2019

    My adobe illustrator 2019 keeps crashing every 10/15 minutes. I tried closing out of my other windows and just running that program by itself and it still crashed every 10/15 minutes. It is very frustrating when I am working on something and have to re-open up the program. Thank you in advance for the assistance.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  19. Not importing from iOS

    Not importing from Adobe Draw iOS or Adobe Sketch

    App Version: 4.7.1.138161 (64-bit)
    OS Version: 12.3.1
    Device Model: iPad Pro (9.7") (iPad6,3)
    User Memory: 1652 MB
    Total Memory: 1969 MB
    Free Disk Space: 88705 MB
    Total Disk Space: 244140 MB

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  20. Magnetism on bezier points

    Today, there is no magnetism on bezier points and it is very annoying when you're drawing. Magnetism only works with anchor points (and not bezier points). Here is a GIF showing the problem.

    2 votes

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