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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8206 results found

  1. Guide sensibili, pannello laterale, chiusura dei singoli file

    Sistema Operativo: MacOS Mojave Versione 10.14.6
    Versione Adobe Illustrator: 25.2.3

    Le guide sensibili non funzionano nonostante siano abilitate nelle impostazioni, non si riesce ad allineare gli oggetti, o ad agganciare due punti, senza l'utilizzo obbligatorio delle normali guide.

    Il pannello laterale ridotto molte volte non permette di aprire le singole finestre e costringe ad espandere il pannello o a riavviare il programma più e più volte.

    Se si aprono più file contemporaneamente e se ne vuole chiudere uno solo li chiude comunque tutti indifferentemente causando non pochi problemi.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. Probleme bei GPU-Ansicht

    1. Illustrator 25.2.1 / macOS mojave 10.14.6

    2.
    Ansichtsprobleme, wenn alle Punkte in der sichtbaren Zeichenfläche angewählt werden (Direktauswahl-Werzeug)

    3.
    Erwartet: Ansicht mit allen ausgewählten Anker-Punkten

    4.
    Ergebnisse:
    - Ansicht entweder nur komplett schwarz
    - oder bunt übereinander liegende Linien

    Screenshots anbei:
    - Ansicht entweder nur komplett schwarz
    - oder bunt übereinander
    Plus Pfadansicht, wie das Objekt normal aussieht

    2 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Copy/Paste from AI to PS or ID scales object to 1/10

    My typical design process involves creating an AI document with multiple artboards, sometimes dozens, so that I can experiment with several options and iterations on those options. With the latest versions of CC, copying a vector object and pasting into either PS or ID ends up scaling that object down to a tenth the size of the original. I've recently been made aware that AI might create a larger pasteboard to accommodate the number of artboards, but I'm unsure why that would have an affect on the scale of a vector object. I keep all my raster and resolution settings…

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  4. Last version super slow and partly broken

    First of all, Illustrator needs almost 1-2 to start since the latest update. Before it was, like Photoshop, just a matter of some seconds.
    When started, everything feels sluggish, changing the font for a text field is not possible anymore and I don't know how many more problems. The whole UI makes a somewhat broken impression, the cursor in textfields doesn't show and a whole lot more and is very unresponsive, takes seconds to react.

    This is with a high-end setup with 64GB of RAM (of which 32GB are free when showing this behaviour, so it's not RAM shortage causing…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  5. Element appears in Illustrator

    MacOS Mojave - versão 10.14.6
    Illustrator 2021 - 25.2.3
    We received a customer’s file in PDF. We always work the file in Illustrator.
    In this case, when we opened the file, no error message appears that the file had been modified outside Illustrator. We proceed with the job. Problem - one element that doesn’t exist in ACROBAT, appears in Illustrator. I believe this is a bug, because usually the message is shown.
    This problem gave us a big complaint by the customer because that element is forbidden in the Portuguese market.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  6. Add Anchor Point shortcut doesn't work

    Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.

    I check the shortcut options and it is correct (+ for add anchor point, not bucket's).

    Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  7. Image in Clipping mask as well as everything on its layer disappears constantly

    Image in Clipping mask as well as everything on its layer disappears constantly. The image isn't displaced but when I double click where it is it shows itself in Isolation mode. Its terribly annoying.It shows as an outline but doesn't show up at all otherwise.

    2 votes

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    1 comment  ·  Clipping, Intertwine  ·  Admin →
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  8. Can't active the font Rubik

    I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  9. Cant "save as"

    I cant "Save as" in illustrator. I have to save a copy

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  10. Selection Highlight stops working

    After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.

    Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.

    AI 25.2.1, MacBook Pro 16",…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  11. Keyboard Zoom Controls

    Keyboard zoom controls not working on latest beta for M1

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Clean Up Unpainted Objects removes unpainted paths participating in groups with appearance applied

    Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
    AI 25.2.0.220

    5 votes

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    10 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  13. Saving AI file as .pdf results in blank

    OS BigSur 11.3, AI 24.2.3

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Alt+tap with Rotate or Reflect tool + Wacom tablet makes Illustrator unresponsive

    Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.

    The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.

    The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem…

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  15. Grid Tools (Rectangular & Polar) Keyboard Controls

    When using the Rectangular and Polar grid tools, NONE of the keyboard controls work.

    UP and DOWN Arrow keys do NOT work
    F, V, C, X for skewing do NOT work
    NONE of the keyboard controls work at all

    NEED THIS BACK ASAP

    I've tried in Ai2020 & Ai 2021 -- does not work in either

    https://youtu.be/tmz17UtoyW4

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  16. Illustrator Closes multiple menu items

    Dear Adobe

    I have recently come across a bug when multiple files are open in illustrator. When you close one of them it closes them all.

    Please can you kindly investigate this. It is an absolute pain when saving out multiple logo files.

    It might be my latest software update

    Look forward to hearing from you

    Best wishes

    Jay

    Look foward to heariong from you

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  17. Swatch filtering

    Hello,
    In previous versions of Illustrator, entering a Pantone number would highlight the swatch. Now in Illustrator 2021, it filters out every other swatch so I can't "browse" for adjacent colors.

    I don't even know what setting to look for.

    What's up with that?

    Thank you,

    Lynda

    1 vote

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    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)

    The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1…

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. Type on path shifting placement

    I've updated to Illustrator 2021 (version 25.2.2), now when I open files from the 2020 version of Ai, type that was sitting on a curved path is now shifting all over the place. For example in the image attached the type should be full displayed and centres. This is happening on many files and is a major issue! This needs fixing!

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  20. Pasting in Front objects from different groups puts copies in the topmost group

    This is in latest version as of today's date. An annoying bug which was not present in older versions of illustrators and is reproducible:

    Create two vector objects and group them
    Duplicate this group (this is just to provide two groups, the problem exists across all groups of objects)
    Use Direct Select (A) to select one object from within each of these groups
    Copy (Ctrl+C)
    Paste in Front or Paste Behind will paste one object in front or behind and move the other selected object to that depth
    Regular paste pastes two objects as expected.

    2 votes

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    0 comments  ·  Layers  ·  Admin →
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Illustrator (Desktop) Bugs

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