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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Random text passages appearing after creating a text box


    1. Adobe Illustrator off of Adobe CC

    2. Selected the Text Tool, drew a text box, random text passage appeared immediately with no reason.

    3. I expected just a text box to appear

    4. I received a passage of Latin with no clue as to how that could happen

    5. I've attached a snapshot

    Please help as I don't fully know if this is a bug or a feature that I have to edit.

    3 votes
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  2. Freeze screen

    Sometimes the text boxes freeze and seem like I can't edit but actually are editable, is just I can't see exactly what I am doing.
    The other thing, and is a major issue, is that the outline mode is not visible, apparently, I can activate it but there nothing changes on my screen besides the option that shows that the mode is active.

    2 votes
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  3. Point type won't select with indents

    Point type can't be selected and moved at anchor point when left or right indents are applied.

    1 vote
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  4. Selection of multiple text objects - changing font not working

    We can no longer change the font of multiple text objects at once.
    When multiple text objects are seleted, Ai thinks this is a 'mixed selection' and does not come up with the typeface selector. Slowing down my work incredibly.

    6 votes
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  5. Issues with changing tint by typing in % value and hitting Return key

    Illustrator 2018 CC 22.0.1
    Mac OS El Capitan 10.11.6

    As per video, after typing in a numerical value for a tint on a global colour in the Color Panel and hitting Return, the value defaults back to original value. In my video, it shows that it’s having issues with values of 50% and 100% but this occurs randomly and can happen with different tint values.

    4 votes
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  6. Unable to assign CMD+Z to Undo tool

    I am using Illustrator CC 2018 22.0.1 for Mac (High Sierra 10.13.2) and I am having trouble assigning CMD + Z to my "Undo" tool. After my last update, I had lost nearly all of the default keyboard shortcuts (I had never customized them before so I assume they were the defaults) like cmd + s = save, cmd + c = copy, cmd + v = paste, etc. which was really frustrating to always have to go to the menu bars to do small actions. However, I have since gone in manually and reinstated the old shortcuts, but for…

    2 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Missing Font On Documents That Were Just Open

    I have been having issues with fonts dropping out of coworkers documents since I updated to CC2018 but this is the first time I have reopened one of my own files and had font claim to be missing that I was just using.

    I had assumed previously that my coworkers had just had a different named version of the fonts but today I saved and closed one of my own files to restart my pc because AI was running slowly (separate issue, i know) but when i reopened my file 10 minutes later I have 6 fonts missing.

    When I…

    3 votes
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  8. Font size dropdown not displaying list of default font sizes when clicked


    1. Illustrator version 22.0.1 (latest release)

    2. Issue occurs when changing font parameters

    3. Expected the font size dropdown to appear upon click

    4. Clicking on the font size drop down arrow does not display the list of font sizes as it is meant to.

    2 votes
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  9. No fill no stroke rectangle in Illustrator CC 2018 on a PC has an appearance on it and it shouldn't

    When you try to make and use a no fill no stroke rectangle (in Illustrator CC 2018 on a PC) and attempt to use it to define a pattern piece or a brush (so you can create an overlap) the rectangle doesn't work! If you select it and, from the Appearance panel flyout menu, Reduce to basic appearance then it works. So, clearly some appearance is on the shape which isn't visible but which is causing it to fail. This happens on both my PCs and one of my student's PCs (they originally drew my attention to this). I can't…

    1 vote
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pen tool glitch

    When using the pen tool, the artboard glitches and a big gray area appears from the upper right corner (screenshot 1), glitches even more and turns yellow when scrolling or moving the cursor (screenshot 2).
    Pen tool absolutely impossible to use.

    This started happening after last update (version 22.0.1 - 64 bit) on Windows 8.1

    2 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. Several Illustrator 22.0.1 Issues with High Sierra Update

    The issues keep surfacing after the OS High Sierra update making my job increasingly difficult and frustrating. Issues ranging from bounding boxes not working to the inability to modify/click on text. Also, I find that I sometimes after some design and then saving the project, the layout switches back on all the changes that I made, after saving is complete. I'll close the file, reopen, and the changes appear as they should have. Crashing is also an issue, seems "minor" compared to these other problems. Oh, and most times when I save, I get the message that this file has…

    2 votes
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    2 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  12. Illustrator crashes when adding an art board

    Illustrator crashes when adding an art board

    3 votes
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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  13. Mac Illustrator CC2018 cannot key in % of Cyan as the tint % of the Swatch

    When create a swatch e.g. 20C 80M 0Y 0K,

    I cannot key in 20 (%) as the tint of that swatch.

    Even use my magic mouse scroll one digit to one digit, next to 19 is 21.

    No digit 20.

    https://forums.adobe.com/message/10125085#

    1 vote
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  14. 52 votes
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    12 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  15. Illustrator CS5 Shuts down every time I push save

    How do I fix this? I can't save anything anymore. It use to work fine.

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Crash in Illustrator CC 2018 while using wacom

    Illustrator crashes while using wacom and switching tools after copy paste.

    1 vote
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  17. Dashed strokes in actions do not reproduce correctly.

    Using Illustrator CC 2018, attempted to create an action that created a 0.35 pt line with a dashed stroke with the following settings: 40 pt, 5 pt, 10 pt, 5 pt, 10 pt, 5 pt.
    Expected result: action sets the weight of any line to 0.35 pt with dashed settings matching the above.
    Actual result: action sets the weight to 0.35, but with dashed settings of 5 pt, 0 pt, 10 pt, 5 pt, 10 pt, 5 pt. Even with different dashed settings, the first two values (first dash value and first gap value) are reproduced incorrectly.

    6 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. Symbols and CC Libraries

    So there is a bug with symbols being used in CC Libraries that I came across. If you place a symbol on something and apply a type of appearance effect, like a warp, you are unable to place or open up that file again in the CC Library. You will get an error that says "Can't open the illustration".

    2 votes
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    0 comments  ·  Creative Cloud Libraries  ·  Flag idea as inappropriate…  ·  Admin →
  19. Illustrator Crashes using wacom

    While using wacom Illustrator CC 2018 crashes on my mac randomly.

    1 vote
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  20. Crash in Illustrator CC 2018 while using wacom

    After copy paste , try switching the tools with wacom. Illustrator crashes on mac.

    1 vote
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