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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Windows Illustrator CC 22.0.0

    GPU performance impossible with Intel(R) HD Graphics 530. Is this GPU needs to be replaced ?
    There is a bug when moving the bloc (purple). The rendering of graphics is wrong and clipping.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Kerning one pair effects the spacing of other random pairs.

    I'm having an issue when I go to kern a letter pair, the kerning effects the spacing between other pairs.

    I believe this similar bug was reported for CS5 but I am using CC 2018 22.0.1

    https://forums.adobe.com/message/4321697#4321697

    I have tried:


    • Clearing all Illustrator settings at startup.

    • Making sure text is not centered or justified

    • Using default font Myriad Pro with default settings.

    • Selecting all letters and zeroing out the kerning.

    • Turning off standard ligatures in Open Type

    Still this issue persists.

    Attached is an animated gif of the issue.

    1 vote
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    2 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  3. Illustrator CC won't embed color profile correctly

    Windows 10 64-Bit
    Illustrator 22.0.1

    Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
    My colormanagment is synched via Bridge.

    4 votes
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    1 comment  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  4. New Illustrator 2018 UI is not correct-missing panels and won't set workplace

    This is what I get when opening the new Illustrator CC 2018. Wonky, slow to respond, no panels, workplace will not appear. THings lag and disappear randomly. Terrible!
    On WIN 10 Enterprise 64 byte Dell Desktop Nvidia Quatro K4000 video card. 4K monitor

    2 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Please try to delete your preferences. If it still doesn’t solve your problem, please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  5. 52 votes
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    44 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  6. When clicked on file>export, the menus closes.

    Operating System: MAC High Sierra

    When clicking on export under FIle menu the menu closes, This is not expected as this might happen by mistake before the sub menu has opened.

    This is also not consistent with photoshop file>export.
    In photoshop when clicked on export menu under file, the menu will not get closed.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Shape of the tip of the stroke changes when it is "Outline Stroke" or "Expand"

    New bugs for Illustrator CC 22.0.1.


    1. make Path Line(pen tool), set Stroke Weight, set Round Cap

    2. use "Outline Stroke" in "Path" menu in "Object" menu"
      (or "Expand" in "Object" menu")

    3. confirm result

    The state of the start point or the end point changes from before processing.
    Attach screenshot of Japanese version.

    It does not happen in CC 2017.

    8 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. CC 2018 line Mode

    Not really sure (Im new to this program) How to describe this, But I'm sure it's not the norm.

    Graph work on logo in line mode zoomed in.

    I would also love to see a way to select multiple paths after creating them in the layers panel. One by one is tedious.

    2 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. SVG Export ignores layer id <g> tag for some artboards and layers, but not all of them

    When exporting to SVG, some tags are ignored and some are not for the same document and export event.
    I tried reproducing the problem and were successful.
    Also, I tried fixing the problem and were, in a sense, successful.

    Fixed it using the assets option on the export panel: it creates 2 layers <g> tags. One of them has the correct naming (stroke) and the other is just generic (Layer2). The compiler put stroke inside layer2. Not good for my automation process and where did layer_2 come from? I did not create it.

    Another fix is to save…

    5 votes
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    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  10. Invalid Export Location

    When I "Export Selection" on an artboard, the "Export for Screens" window comes up. I select the asset, and choose the export location. No matter what location I choose I get an error upon export - "Invalid Export Location".

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Inconsistent dot/comma stroke pulldown menus

    just noticed something strange in the pulldown menu of the new Properties panel. The values for thickness are marked with a dot for decimals, while all the other panels use a comma.

    In the picture you can see the pull down showing values with ".xx pt" while the stroke has a thickness of ",xx pt" (obtained through the Strokes panel)

    This causes the 0.5pt selection in the Properties menu to make strokes with a 5 pt thickness, and NOT 0.5 pt.
    (When I select the thickness through the regular Strokes panel it says 0,5 pt and ends up with 0,5…

    4 votes
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    1 comment  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  12. Text Boxes won't Scale or Flip


    1. IllustratorCC 22.0.1 running under OSX 10.12.6


    2. Select text box and either attempt to flip (Reflect tool using vertical axis) or scale using the Scale tool. Scale fails both dragging to scale, or double-clicking the Scale tool and inputting numeric scale value.


    3. Text box scales or flips horizontal, as in all previous versions of AI.


    4. Error message reading: "Can't scale the objects. The requested transformation would make some objects too large."


    4 votes
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  13. File size

    Adobe Illustrator CC 2018 VERSION

    When I save a file as PDF or even the original Ai. format the file becomes extremely large. This started to occurred after the latest update. The file contains 2 small art-boards with a little bit of text (not much) and a few small icons, its 43 MG! it should be 10 MG or less.


    • The same happens when saving as PDF with (illustrator default settings) File is TOO big, even if I change the settings of the PDF, it might drop to 15 MG.

    2 votes
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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. Cannot set tint percentage to C (cyan) value except by sliding cursor

    Illustrator CC 2018
    Windows 10

    If I want to set the tint value of a CMYK colour to the same percentage as the Cyan number (66 in the example below), my only option is to slide the cursor, because typing the value or raching the value with the keyboard arrows don't work.

    This was already an issue with CS6, on both Mac and PC.

    1 vote
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can't move paragraph indent markers back to 0 in tab panel

    Illustrator CC 2018
    Windows 10

    When I try to move the top or bottom indent markers back to zero, it snaps back to its original place.
    If I type 0 in the X: box, it doesn't work.
    If I set it to 1, cliclk in the X: box and press the down arrow on my keyboard, it doens't work.

    The only way to set it back is via the Paragraph panel.

    12 votes
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    9 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  16. With multiple selection, you have to wait before clicking on key object

    Illustrator CC 2018
    Windows 10

    With a multiple selection, if the last object you click is the one you want to align to, you have to wait a little bit before re-clicking to set it as key object, otherwise it will go into Isolation mode or Symbol edition mode (if it's a Symbol).

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Problem selecting Text Area background with direct selection

    Illustrator CC 2018
    Windows 10

    When I want to select the background of a Text Area with the direct selection tool (white arrow), I can only do so by clicking on the edge or half a pixel inside it, or it will select the text (unless there's free space under the text, which doesn't happen if you the block is automatically resized).

    I have checked on Mac, you can click anywhere inside the box where there is no text (eg the end of any line if text aligned is left) to select the background.

    2 votes
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  18. Clicking to the side of a (point) text doens't put cursor at the end of line

    Illustrator CC 2018
    Mac OS X El Capitan and Windows 10

    This used to work on CS6 (at least on Mac): with type tool selected, having clicked anywhere in the middle of a text (point, not area), if I wanted to go to the end of the line (eg to continue typing), I could click anywhere to the right of the text and the cursor would move to the end of the line.

    Now, if I do that, it deselects the text (sometimes creates a new point text.

    If I want to continue typing, I have to click exactly just…

    1 vote
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  19. no accessibility

    Why can't i access my properties panel and puppet warp tool? Is it a bug or some other issue

    1 vote
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    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  20. Running Illustrator on Mac Os High Sierra 10.13.1 failed

    Running Illustrator on Mac Os High Sierra 10.13.1 failed, stand, machine, not accepting mouse. Just press the power button to shutdown and reopen.
    Uppercase for errors on Illustrator and chrome

    1 vote
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    0 comments  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →
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