7452 results found

1. Colour Hex Cut / Copy Error

   I'm switching between AE and Illustrator. Copying Hex codes from Illustrator and pasting them into AE.

   If I accidentally press Ctrl+X it starts misbehaving.

   It stops copying any codes and the clipboard has some SVG export code. I can't copy anything else unless I close and reopen Illustrator.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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2. Creative Cloud item linked to "old" item when moving to another CC Library

   I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.

   In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)

   Then we would place the 1234b on our artboard arrange several other items etc.

   Once we validated the design, I would to edit the "1234a" item with a big red cross to signify it would be outdated (In case this 1234a would be used in other files), and move it into an "archive" library and then I would move the "1234b" item from WIP to Final library.

   This used to work fine until recent update of AI, but now when I do this "move to another library" all the 1234b that were present on the artboard while the 1234b was still in the WIP library would regress to 1234a... So i would need to relink all again! So that's a huge rework to do for all our files.

   I describe a "simple" case where we update on item from a to b, and it would be obvious that we regressed to a as the big red cross to signify "outdated" would appear, but if I forget to have this discipline or for whatever reason we dont want to use this red cross, then AI would swap the element on the artboard with an old outdated one without any notice.
   That is something I hope can be fixed.

   This happened both on me using Mac OS Catalina, and my colleague on Windows 10, both of us updated to last AI 24.2.3

   I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.

   In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)

   Then we would place the 1234b on our artboard arrange several other items etc.

   Once… more

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3. Artboard moves when clicking in Recolor Artwork dialog

   Using Windows 10 English & Illustrator 24.3.1 beta.

   In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.

   Steps to reproduce:
   1) With an open document, select artwork
   2) Open Recolor Artwork dialog
   3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).

   Expected result: The artboard does not move
   Actual result: The artboard moves downwards

   *** the artboard can be moved to the right if the mouse is moved to the left slightly (during step 3) instead ***

   Using Windows 10 English & Illustrator 24.3.1 beta.

   In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.

   Steps to reproduce:
   1) With an open document, select artwork
   2) Open Recolor Artwork dialog
   3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).

   Expected result: The artboard does not move
   Actual result: The artboard moves downwards

   *** the artboard can be moved to the right… more

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4. Illustrator's "Open..." dialogue box's File Format type dropdown Locks program

   1. System info: Windows 10 Pro v1903 Illustrator 2020 v24.2.3
   2. Launched the program, from the home screen, I went to File>Open... When the Dialogue box for opening a file popped up, I went to the filetype selector to the right of the file name field, and clicking the dropdown arrow causes the program to lock up.
   3. I expected a dropdown to allow me to filter visible by file types.
   4. I had to force quit the application.
   5. See attached for referenced dropdown selector.

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5. Save for Web broken in v24.2.x

   Windows 10 x64 v1909.

   In previous versions of Illustrator (up to v23.1), Save to Web would work correctly even when a file had multiple artboards. However in v 24x; the Save for Web is adding additional pixels around the image even when the artboard selected does not have additional space.

   I have attached two screengrabs of the same file, one using AI2019 (correct)_ and the other using AI2020. In both cases the identical artboard is selected and same settings applied.

   Further, if the 'crop to artboard' option is checked, then an additional line of transparent pixels appears in the outputted PNG which is not there in the original artwork. Again two example screengrabs are attached to demonstrate this, along with the PNG files generated from the different Illustrator versions.

   Windows 10 x64 v1909.

   In previous versions of Illustrator (up to v23.1), Save to Web would work correctly even when a file had multiple artboards. However in v 24x; the Save for Web is adding additional pixels around the image even when the artboard selected does not have additional space.

   I have attached two screengrabs of the same file, one using AI2019 (correct)_ and the other using AI2020. In both cases the identical artboard is selected and same settings applied.

   Further, if the 'crop to artboard' option is checked, then an additional line of transparent pixels appears in the outputted… more

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6. 'Edit Color Group' does not respect global or spot color swatches.

   The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

   Try this:

   1. Make a few global color swatches. Draw some shapes using them.
   2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
   3. Make those swatches into a color group.
   4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
   5. Change some colors, hit OK, yes you do want to save your changes to the swatch group.
   6. Observe that every swatch you just changed is now non-global, and all art drawn in those formerly-global swatches is now unlinked from the swatches.
   7. Do the same thing again except substitute 'spot color' for 'global color'; observe the similar effects.

   IMHO, Illustrator should preserve the global/spot status of swatches when using this tool.

   And given that it's failed to do this for a while and people have built workflow expectations around this behavior I am completely fine with an 'Edit Color Group preserves spot/global swatches' switch somewhere that defaults to off, if you're worried about people screaming about this. in the next version. :)

   The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

   Try this:

   1. Make a few global color swatches. Draw some shapes using them.
   2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
   3. Make those swatches into a color group.
   4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
   5. Change some colors, hit OK, yes you do want to save your changes to the… more
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7. Illustrator 24.2.3 crashes at exit, cannot see contents once 2019 file is opened, preview displays

   Illustrator 24.2.3, cannot open a file for editing that worked fine in earlier version of Illustrator, probably CC 2019, to make a change. A preview is displayed before opening. Fortunately CS5 can open it, otherwise I would have lost a customer. After closing 24.2.3, it crashes about 50% of the time on any file I have modified. The CS5 versions of files being posted were produced by using CS5 to open the CC 2019 versions, although it complained that they were newer and might not have valid text attributes, and saving to CS5 format. The eps and TIF are used by the tray card. The 2up has the tray card positioned for printing on a special stock. This is a bug, not a feature! All files being worked on are local to my Windows 10, Version 1909 PC running Illustrator.

   The files can be found for the next 3 months at: https://spaces.hightail.com/receive/oLWByJdt8v

   Illustrator 24.2.3, cannot open a file for editing that worked fine in earlier version of Illustrator, probably CC 2019, to make a change. A preview is displayed before opening. Fortunately CS5 can open it, otherwise I would have lost a customer. After closing 24.2.3, it crashes about 50% of the time on any file I have modified. The CS5 versions of files being posted were produced by using CS5 to open the CC 2019 versions, although it complained that they were newer and might not have valid text attributes, and saving to CS5 format. The eps and TIF are used… more

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8. Open and Save Dialog boxes in Mac OS Dark Mode

   While the UI section of the preferences does allow you to change the UI of Illustrator to a darker them, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

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9. Groups inside compound paths

   Today I'm going to bring you awareness to the way Illustrator treats groups in compounds.

   For me it sounds strange already — why would I want a group inside of a compound path?
   What would I use it for?
   Ai won’t allow me to go isolate this group to edit its components.
   Ai would not show it in the Layers tree — for some reason we can’t expand a compound path to see its children, like we can do with the groups.
   Ai won’t give scripts a way to see these groups inside of compound paths — and this leads to problems when you have to cycle through a path’s children.

   Still, Ai allows to create groups in compounds.

   The very first option, when you select a group and command Create Compound Path, is fixed — Illustrator ungroups it for us, it seems, and then creates a compound path — if you uncompound it, you would get objects ungrouped.

   The second one is simple as that, but is not fixed.
   Create a new compound path from two or more objects. Leave it.
   Create a new group from whatever number objects. Cut it.
   Isolate the first compound path. Paste the group in the compound path.
   There you have it, a group in a compound path.
   A script won’t see its children when because AI never tells it is a group and not just a first level child.
   If you uncompound it, the group will be there.

   You don’t have to isolate and paste to create these.
   Ai just makes them occasionally.
   Draw two rectangles, one atop another.
   Select them both and grab Shape Builder.
   Click the inner rectangle once and then click one more time, but with Alt held.
   And now you have a compound path that is comprised from a group entirely.

   So the problem is that Ai can’t treat these uniformly. It says both yes and no:
   — Ai doesn't allow to naively create compounds from groups — no
   — You can paste groups inside — yes
   — You can't expand compounds in Layers tree or isolate them — no
   — You can have these done with default tools — yes
   — But scripts won't see them — no
   Guess, dear user!

   Please make this more predictable.
   Make these legal and give tools to control OR make the impossible entirely and make sure they stay like it.
   Which way to choose?
   Which one you prefer and why?
   Let’s discuss it.

   Today I'm going to bring you awareness to the way Illustrator treats groups in compounds.

   For me it sounds strange already — why would I want a group inside of a compound path?
   What would I use it for?
   Ai won’t allow me to go isolate this group to edit its components.
   Ai would not show it in the Layers tree — for some reason we can’t expand a compound path to see its children, like we can do with the groups.
   Ai won’t give scripts a way to see these groups inside of compound paths — and this leads… more

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10. Crash on Quit

    Illustrator crashes on quit 4 out of 5 times on my Mac and has for many months and builds. Crash on quit wouldn't be so bad if Illustrator didn't save so many interface and plugin settings on quit. The main crash indicator is below and full log is attached. Currently running illustrator 24.2.3, macOS Catalina 10.15.6. 2019 16" MacBook Pro Radeon Pro 5500M.

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: EXCI386GPFLT
    Exception Note: EXCCORPSENOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [56728]

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11. Image trace does not allow to use your own colour palette

    Under advanced image trace, now when you use the dropdown palette and select 'Document library' and then select your own limited colour theme in the dropdown below, it makes no difference at all (even though it takes time re-rendering the image).

    This used to work really effectively, but I've had these issues for some time.

    I'm on the latest version of Illustartor 2020 (ver 24.2.3)

    I've attached a screengrab so you can see the colours are not being used!

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12. New Update's shape tool take up an extraordinary amount of power.

    The shape builder tool takes 4 minutes to finish deleting shapes (when hit alt to get the minus sign and subtract shapes from a selection). It takes up so much power from my CPU that my task manager says illustrator is taking up 100%. Deleting the inner parts of a font (D, R, P) took 2 hours last night when making a logo. I restarted my computer 8 times, started a new illustrator file 4 times (thinking it was a corrupt file) and eventually just waited out the extrodinary processing times to get my project done. It's really ridiculous.

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13. cursor location in file name when exporting from illustrator

    this has changed. Now when I export my files from illustrator, the cursor is automatically at hte end of the .png. I'm never going to manually overwrite the file extension! If I pressed the right arrow in the past, the cursor stopped before the dot and I could add a bit or change the file name easily. now I have to remember to press the left arrow several times to get past the file extension

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14. V24.2.3 Artboard Lockup

    When using the artboard selection tool, selecting multiple items may trigger Illustrator to lock up and become unresponsive. The application doesn't report as non-responsive but the UI becomes unclickable.

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15. Leaders in Tab

    I was using leader with tabs to draw lines. They do not flush evenly to the right in Illustrator 2020 (24.2.3). This feature works in Illustrator 2019 (23.1.1). On a Mac (10.14.6)

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16. Object Arrange functionality not working

    Steps taken (actual result):

    • Line up a square shape and an image (one on top of the other)
    • Try to use shortcut to bring the image to the front (cmd + shift + close bracket)
    • Nothing happens
    • Then try to do this move manually (go to Object > Arrange > Bring to Front)
    • Still nothing happens

    Expected result: Image to shift to sit in front of the square shape

    Same happens for any of the other Arrange commands (Bring forward, Send Backward, Send to Back)

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17. File closes WITHOUT SAVING when I open the same file with missing linked images

    win 10 AI 24.2.3

    Steps: (actual result)
    1. Open file, work on it
    2. File > Open Recent File > select the same file
    3. Warning prompt for missing linked image > Choose Cancel (see attachment)
    4. THE OPENED FILE WILL CLOSE WITHOUT SAVING

    expected result:
    It should ask if I want to open a file that is already opened, and when I click cancel on the missing file warning prompt, it should not close my working file, it should just cancel the open file in a new window option.

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    3 votes

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18. horitional blue lines

    I am suspecting a video card problem, but it only this only happens in adobe illustrator.

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19. Hanging on "Unembed"

    When trying to "unembed" an image in an AI file, it is very common for the software to completely stall when attempting to navigate to a save location. I have already run this problem through Apple (re:finder) and they claim that it is not a finder issue, but based in the selected software. Upon force quit and relaunch, the process will succeed. As a graphics professional, I have used this command many times daily, for 20 years, and have never experienced an issue until now. Honestly, I have no idea and cannot find any resources to reference.

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20. Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points.

    Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points. It happens only after a period of time working in a file. If I cut and paste the shape, the ability to manipulate the anchors returns for a time. If I close and reopen the file, the same is true. Working in the print industry, this is a big waste of time dealing with this bug. Happening on all systems in the department. Also just updated to 24.2.3, no change.

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