8207 results found

1. Illustrator shutting down randomly without saving

   I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...

   I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?

   If this keeps happening I am afraid I won't be able to use Adobe anymore. I've lost so much time already that nobody is going to pay me for...

   I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...

   I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?

   If this keeps happening I am afraid I won't be able to use Adobe… more

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2. Chinese fonts are mixed up

   Hi, in the iPad version you mixed the Chinese fonts up. When I want to write in simplified Chinese, I have to choose a font in traditional Chinese.. when I want to write in traditional Chinese, then I have to choose simplified Chinese ......

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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3. File New greyed out

   When i open AI and go to file new the option to create was greyed out, if i choose another option like print, mobile etc i can still create a new doc, now that i opened a doc again i can see them in Recent. but when i go to Saved its still all greyed out. i tried deleting the preferences and reinstalling AI (latest version) but its still there.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. Theme adobe color à du mal à charger
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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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5. Libraries panel will not scroll after computer sleep

   Libraries panel will not scroll after computer sleep, need to restart illustrator to gain control of it again. MacOS 11.1 Big Sur, 2020 16" MacBook Pro Intel.

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   0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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6. After the newest update, when opening the software; the screen is coming up black every time.

   After the newest update, when opening the software; the screen is coming up black every time.

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   0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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7. Tools are all unusable

   MACOS 10.14.6 Illustrator 2021 cloud.
   Everything worked fine yesterday. New 2021 will not allow me to work on ANY project, old or new because the toolbox is locked. I launched Illustrator, opened a file, wanted to edit some text, selected the Type Tool, moved the cursor to the desired type and the cursor didn't change to the TYPE tool but showed a paintbrush with a locked icon attached. No matter which tool, or file (I tried several, also a NEW) the result was the same paintbrush icon.

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   0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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8. Appling Gradient Across Stroke for Brushes doesn’t work

   I have applied a gradient to my brush. I want to change the stroke so that the gradient is across the stroke. I click on that option, but the appearance of my stroke does not change.

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   1 comment  ·  Brushes  ·  Delete…  ·  Admin →
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9. Fill option not opening

   I have a new matchbook pro (2019) and since I have Installed adobe illustrator my fill option is not opening

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   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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10. Couldn't create a new document

    Couldn't create a new document, it's doesn't work anymore and showing so laggy. Please fix these bugs.
    I think you should take better steps to solve it.

    2 votes

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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11. Change case changes other things

    I used the change case tool and it removed my paragraph centering on my header line and the modified tab points.

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    1 comment  ·  Print  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue, Illustrator team really appreciate this.
    We are able to reproduce this issue and investigating it further.

    Regards
    Ankit Goyal

12. "Save" action aborted by a subsequent "Save as" action

    I'm using Version 25.0 on a Mac with Catalina OS (10.15.7). In all past versions of Illustrator, once you had initiated a "Save", nothing could interrupt that. Now, saves are both slower and interruptible. If I try to "Save" my .AI file, then do my "Save as low-res PDF" action to export a version for clients, the "Save as low-res PDF" action will cancel the "Save" if it's not yet complete. And there is no indication that this has happened. This means my AI file will revert to the old version without my knowledge, while the low-res PDF will be the only version with my latest changes. This results in MAJOR problems! Please fix this serious bug ASAP -- nothing should be able to override or interrupt a "Save" action, just as in all past AI versions.

    I'm using Version 25.0 on a Mac with Catalina OS (10.15.7). In all past versions of Illustrator, once you had initiated a "Save", nothing could interrupt that. Now, saves are both slower and interruptible. If I try to "Save" my .AI file, then do my "Save as low-res PDF" action to export a version for clients, the "Save as low-res PDF" action will cancel the "Save" if it's not yet complete. And there is no indication that this has happened. This means my AI file will revert to the old version without my knowledge, while the low-res PDF will be… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. When I open illustrator, the program stalls and I am unable to select anything. I've tried uninstalling and reinstalling...no dice.
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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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14. Auto save recovery data not opening up files after relaunch

    Hi, the auto save recovery is not working in Illustrator 25.0.1 even when checked. My recovered files aren't opening when I open Illustrator after a crash. I'm running Mac Big Sur 11.1

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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15. Fichier > Nouveau document ne fonctionne pas

    Quand je clique sur Fichier > Nouveau document, Illustrator ne réponds pas. Je suis obligée de cliquer sur Echap pour pourvoir continuer de travailler.
    Même problème sur le panneau d'accueil d'Illustrator, quand je clique sur Fichier > Nouveau, il se bloque.
    Je suis sur la version 25.1 d'Illustrator / Windows 10 Professionnel
    J'ai désinstallé et réinstallé le logiciel, le problème persiste.
    Merci de votre réponse.

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    3 comments  ·  Other...  ·  Delete…  ·  Admin →
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16. Error The session key is invalid or outdated

    I get this error when saving a file in Illustrator CC 2017 (21/1/0).

    Mac OS 10.12.6

    Click on OK and it goes away.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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17. Mistake in online help page

    Hi on page https://helpx.adobe.com/illustrator/using/cutting-dividing-objects.html under Trim objects using Pathfinder effects are swapped icons for pictures marked C and D. See attached picture.

    Thanks

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    2 votes

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    0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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18. Unresposivness (again)

    I reported on this issue back in 2018 and for the past year or so, with the updates the issue has been solved (the response back then was that is was not a generic issue).

    Now with the latest update this came back again.
    After some time of using illustrator all the menus go blank when opening and everything stops displaying correctly especially throughout the interface and sequentially stops working all together. The good news is I can save even though I can't see if I do and after restarting the program everything works again, until it happens again.

    I had to roll back to the previous version.

    Windows 10, AI version 25.1 (now back at v 25.01)

    I reported on this issue back in 2018 and for the past year or so, with the updates the issue has been solved (the response back then was that is was not a generic issue).

    Now with the latest update this came back again.
    After some time of using illustrator all the menus go blank when opening and everything stops displaying correctly especially throughout the interface and sequentially stops working all together. The good news is I can save even though I can't see if I do and after restarting the program everything works again, until it happens again.

    I… more

    1 vote

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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19. Esko Dynamic Barcodes plug-in crashing Illustrator

    Hi

    We use the Esko Dynamic Barcode plug-in for creating barcodes, but I've just moved over to a new M1 chip MacMini, and ever since if I try to use the plug-in in Illustrator (25.1) it crashes. Sometimes as I apply the settings, or sometimes as I just enter them.

    Has anyone else who uses this found the same issue? Esko say they're developing a Universal version of the plug-in, but it will also depend on Adobe updating releasing the native M1 Illustrator.

    Just wondered if there was a quick fix in the meantime for me to continue using it?

    Thanks!

    Ben

    Hi

    We use the Esko Dynamic Barcode plug-in for creating barcodes, but I've just moved over to a new M1 chip MacMini, and ever since if I try to use the plug-in in Illustrator (25.1) it crashes. Sometimes as I apply the settings, or sometimes as I just enter them.

    Has anyone else who uses this found the same issue? Esko say they're developing a Universal version of the plug-in, but it will also depend on Adobe updating releasing the native M1 Illustrator.

    Just wondered if there was a quick fix in the meantime for me to continue using it?

    … more

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    4 comments  ·  Performance  ·  Delete…  ·  Admin →
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20. illustrator very slow

    I can't use illustrator on Mac, it's too slow it doesn't make me move object...

    3 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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